Sachin Walls
Spirit Airlines offers flexibility to its customers by allowing them to cancel their flight bookings. The airline has a specific cancellation policy that passengers should be aware of to effectively manage their travel plans. Spirit Airlines has removed cancellation fees on most fares, and passengers can cancel their bookings online or over the phone. However, there are certain conditions and exclusions to be mindful of, such as the time of cancellation and the type of fare. Understanding these factors is crucial to ensure a smooth experience when cancelling a flight with Spirit Airlines.
| Characteristics | Values |
|---|---|
| Cancellation fees | No longer charged on most fares, except on Go fares |
| Cancellation method | Online or over the phone |
| Cancellation window | Up to 1 hour before the scheduled departure time of the first flight on the ticket |
| Refunds | Full refund to the original form of payment if cancelled within 24 hours of booking and if the flight is scheduled 7 or more days away |
| Change fees | No longer charged, except on Go fares |
| Change window | Up to 1 hour before the scheduled departure time of the first flight on the ticket |
| Change method | Online or by purchasing Flight Flex |
| Flight Flex | Allows you to change your flight's date, time, origin and destination for free once; must be purchased for all travellers on the reservation |
| Reward flight tickets | Can be modified or cancelled; changes can be made online up to 1 hour before departure |
| Reservation credit | Can be used to book future travel with Spirit Airlines |
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What You'll Learn
Cancelling a Spirit Airlines flight booked with points
If you need to cancel a Spirit Airlines flight booked with points, here is a step-by-step guide to help you through the process:
- Understand the cancellation policy: Spirit Airlines has updated its cancellation policy, and there are now no change or cancellation fees in most circumstances. This includes bookings made with Free Spirit points, where there are no cancellation fees except for Go fares.
- Timing of cancellation: If you cancel your reservation within 24 hours of booking and the flight is at least seven days away, you are eligible for a full refund in your original payment method. If you cancel after this time frame, you will receive future travel credit valid for one year from the date of issue.
- Method of cancellation: Cancellations of flights booked with points must be made over the phone. You can contact the airline directly or speak with a Free Spirit specialist to process the cancellation.
- Refund or credit: After cancelling your flight, your miles or points will be redeposited into your account. If you are eligible for a refund, it will be processed to your original payment method. Refunds typically take 7-10 business days to appear in your account.
- Using travel credit: If you receive future travel credit, you can redeem it by entering the 17-digit code on the flight purchase page. This must be applied to a new reservation at the time of booking. Travel credits can only be used by the passenger they were issued to and are valid for a single use.
- Modify your flight: If you need to change your flight details instead of cancelling, you can make modifications online or through the app up to one hour before departure. This includes changes to the origin, destination, stopover city, flight, or class of service. Additional points or payments may apply for these changes.
Remember to review Spirit Airlines' cancellation policy and terms and conditions before proceeding with any changes or cancellations to your booking.
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Getting a refund on a cancelled Spirit Airlines ticket
If you need to cancel your Spirit Airlines ticket, the airline no longer charges flyers cancellation fees. However, if you cancel your ticket within 24 hours of booking and your flight is scheduled for at least a week later, you are eligible for a full refund to your original form of payment. If you cancel after the 24-hour window, you are no longer eligible for a refund to your original payment method. However, you may receive a reservation credit for future flights with the airline.
If you booked your ticket with Free Spirit points, there are no cancellation fees, except for Go fares. However, you can only cancel over the phone. Your points will be redeposited into your account.
If you want to cancel your Spirit Airlines ticket, you can do so by visiting the My Trips section on the airline's website and entering your name and confirmation number. You can also cancel your ticket by contacting a Spirit customer service employee at the airport or by calling the airline.
If you are unable to obtain a refund for your cancelled Spirit Airlines ticket, you may have another option to get your money back through travel insurance. Travel insurance is typically purchased from a travel insurance company or through a travel agent, and it can provide coverage for trip cancellations. However, unless you have purchased a Cancel For Any Reason policy, you are only entitled to a refund if you cancel for a covered reason, which can vary by insurer.
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Using reservation credit to book future travel with Spirit Airlines
Yes, you can cancel a flight ticket booked with Spirit Airlines. The airline no longer has any change or cancellation fees on most fares. If you cancel within 24 hours of booking and your flight is scheduled for at least seven days later, you are eligible for a full refund to your original form of payment. Otherwise, you will receive a travel credit that can be used for future travel with the airline.
Spirit Airlines Reservation Credits can be used to pay for fares, bags, seats, fees, and taxes. These credits can be redeemed on the airline's website, but not on the mobile app. To redeem your credits, you must:
- Locate your Confirmation Code, a 6-digit alphanumeric code found in the trip cancellation email.
- Visit Spirit.com and proceed to book your trip, ensuring all personal information matches the original reservation.
- On the Payment Page, select "Redeem a Voucher or Credit".
- Enter your Confirmation Code in the second box provided and select "Go".
- Enter the amount you wish to spend for this reservation.
It is important to note that Spirit Airlines Reservation Credits are non-transferable and can only be used by the passenger they were issued to. They are valid for a single use, with no remaining value after that use. Additionally, they are now valid for 1 year from the date of issue, whereas previously, they had to be used within 60 days or 90 days. Spirit travel credits also have use restrictions during government holidays, so it is important to check if your desired dates are eligible.
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Cancelling a Spirit Airlines flight booked with cash
Cancelling a flight can be a frustrating and expensive experience. Knowing the ins and outs of the airline's cancellation policy can save you quite a bit of time and money if you do end up needing to cancel.
Spirit Airlines has four fare categories: Go, Go Savvy, Go Comfy, and Go Big. The airline no longer charges cancellation fees on most fares, except the lowest Go fare category. If you cancel your reservation within 24 hours of booking and the flight is at least seven days away, you will receive a full refund to your original method of payment. Otherwise, you will receive a future travel credit that can only be used with Spirit Airlines and only for the passenger to whom the credit was issued. These flight credits are valid for one year from the date they are issued.
If you've booked a ticket with your Free Spirit points, there are no cancellation fees except on Go fares. However, you can only cancel over the phone. Your points will be redeposited into your account.
To cancel your flight, visit the My Trips section on Spirit's website. Enter your name and confirmation number, then follow the prompts to cancel your flight. You can also cancel your flight by live chatting with Spirit Airlines' support team or reaching out to them via direct message on their social media channels.
If Spirit Airlines cancels your flight, you can ask them to rebook you on a different flight. If the rescheduling options don't work for you, you are entitled to a full refund if you decide not to travel with Spirit. Refunds for cancellations should be processed within seven to ten business days for purchases made by credit card, or within 20 days if paid by cash or check.
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Modifying a Spirit Airlines reward flight ticket
If you have booked a Spirit Airlines flight with Free Spirit points, there are no cancellation fees, except for Go fares. However, you must cancel over the phone. Your miles or points will be redeposited into your account.
If you cancel within 24 hours of booking your flight, you will be refunded in your original form of payment. If you cancel after this period, you will receive a travel credit that is valid for one year. This credit can only be used by the passenger it was issued to and has use restrictions during government holidays.
Spirit Airlines offers the flexibility to modify your reward flight ticket. Changes to reward flight tickets can be made online up to one hour before departure. This includes altering the origin, destination, stopover city, flight, or class of service. Additional points or payments may apply.
To modify or cancel your reward flight ticket, visit the "My Trips" section on Spirit's website and enter your name and confirmation number. From there, you can follow the prompts to make changes or cancel your flight. Alternatively, you can contact a Free Spirit specialist by phone or speak with a Guest Service Agent at your local airport.
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Frequently asked questions
Yes, you can cancel your ticket and get a refund if you do so within 24 hours of booking and your flight is scheduled seven or more days away.
You can cancel your ticket online by visiting the "My Trips" section on Spirit's website and entering your name and confirmation number. You can also cancel your ticket over the phone by calling Spirit Airlines.
If you cancel outside of the 24-hour window, you will not be eligible for a refund. Instead, you will receive a reservation credit for the remaining balance after any change fees and non-refundable charges have been deducted.
Yes, you can cancel your reward flight ticket, but cancellations must be made online or over the phone up to one hour before the departure of the first flight on your itinerary.
The "Cancel for Any Reason" option allows you to cancel your reservation for any reason up to 24 hours before the scheduled departure. This option is available for a charge and must be purchased with a credit or debit card at the time of booking.
