Roberta Aguirre
BWI Marshall Airport offers a variety of transportation options for travellers, including ridesharing services such as Uber and Lyft. When using ridesharing apps, passengers are directed to designated pickup points on the departures level by their respective apps. Additionally, BWI Marshall Airport provides a free shuttle service from the terminal to the MARC train station, making it convenient for passengers to access the rail network. For those driving to the airport to pick up passengers, the Arrivals/Lower Level roadway is the designated area, while drop-offs occur at the Departures/Upper Level roadway.
| Characteristics | Values |
|---|---|
| UPS pickup location at BWI Airport | Arrivals/Lower Level roadway |
| Rideshare pickup location at BWI Airport | Departure level |
| Shuttle bus location at BWI Airport | Lower level inner roadway |
| App-based ride services at BWI Airport | Uber, Lyft |
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What You'll Learn
- Ridesharing apps like Uber and Lyft are available for pick-up at BWI
- There are two designated rideshare pickup points at the departures level
- Drivers dropping off passengers should use the Upper Level roadway
- Picking up passengers should use the Arrivals/Lower Level roadway
- Shuttle buses run between the airport terminal and the airport rail station
Ridesharing apps like Uber and Lyft are available for pick-up at BWI
Passengers can request rides through the app, and drivers will pick them up along the outer curb of the Departures/Upper Level between Doors #5-12. Crosswalks to the outer curb are located near Doors 5, 8, and 12. It is important to note that ridesharing drivers will ask you which door you are outside of, so be prepared to provide that information.
While ridesharing apps offer convenience and competitive pricing, there have been some reports of minor inconveniences related to the pickup location at BWI. Some passengers have experienced confusion due to unclear markings of the designated pickup areas. Additionally, last-minute driver cancellations have resulted in longer wait times than expected.
Compared to taxi services, ridesharing apps like Uber and Lyft offer a more cost-effective option. However, taxis at BWI are readily available and valued for their immediate accessibility, especially for those unfamiliar with ridesharing apps or those who prefer not to wait for app-based services. Ultimately, the choice between ridesharing apps and taxis depends on the traveller's preferences and specific needs.
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There are two designated rideshare pickup points at the departures level
Picking up passengers at BWI Marshall Airport can be a stressful experience, especially at the arrivals/lower level, which can become extremely crowded, particularly later in the day. For this reason, it is recommended that drivers use the designated rideshare pickup points at the departures/upper level.
Passengers are advised not to call their rideshare driver until they are ready to exit the airport terminal. Drivers waiting for arriving passengers should do so in the Cell Phone Lot.
When dropping off passengers at BWI Marshall Airport, drivers should utilize the Departures/Upper Level roadway. At most airports, Uber drivers will take passengers directly to the standard passenger drop-off area (departures/ticketing area) based on the selected terminal and/or airline. Passengers can request a different location or specific door if they prefer.
To minimize wait times and avoid taxi stand lines, passengers can reserve a trip in advance. Uber's flight-tracking technology will notify the driver of the current flight status, including any delays.
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Drivers dropping off passengers should use the Upper Level roadway
When dropping off passengers at BWI Marshall Airport, it is recommended that drivers use the Upper Level roadway. This is also known as the Departures Level and is easily accessible for drivers. The Upper Level roadway is intended for drop-offs only, while the Lower Level roadway is designated for passenger pick-ups.
The Upper Level roadway is a convenient option for drop-offs as it is typically less congested than the Lower Level. The Lower Level can become crowded, especially later in the day when multiple flights arrive simultaneously. By using the Upper Level, drivers can avoid the heavy traffic and potential delays associated with the arrivals area. This separation of drop-off and pick-up locations helps to streamline traffic flow and enhance the overall efficiency of the airport's transportation system.
Additionally, the Upper Level roadway provides direct access to the departures area, where passengers can conveniently proceed to their respective airline counters and boarding gates. This level also offers easy connectivity to essential airport facilities, such as restrooms, food courts, retail stores, and other services, ensuring that departing passengers have a smooth and stress-free experience. It is advisable for passengers to locate their specific airline's check-in counters and gates using the airport's wayfinding map, which can be accessed through their website or mobile application.
Drivers dropping off passengers at BWI Airport should be mindful of the designated smoking areas, which are located on the outer curb of the upper and lower level roadways in front of the terminal. For those who need to park their vehicles, BWI Marshall Airport offers Hourly and Daily Garages with no restrictions on parking duration, providing flexibility for travellers. Furthermore, passengers utilizing ridesharing services such as Uber or Lyft can conveniently request a ride to the airport and be dropped off at the designated rideshare locations on the Upper Level, ensuring a seamless travel experience.
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Picking up passengers should use the Arrivals/Lower Level roadway
Picking up passengers from BWI Marshall Airport? Here's what you need to know.
Firstly, BWI Marshall Airport aims to make your experience as low-stress and pleasurable as possible. To that end, drivers picking up passengers should use the Arrivals/Lower Level roadway. This is in contrast to the Departures/Upper Level roadway, which should be used by drivers dropping off passengers.
The Arrivals/Lower Level roadway can be a busy place, especially later in the day. If you're waiting for an arriving passenger, you can do so in the Cell Phone Lot. This lot is designed to help reduce traffic congestion and the stress of locating your passenger in a crowded area. Simply wait in the Cell Phone Lot until your passenger is ready to be picked up and has called you.
If you're using a ridesharing service such as Lyft or Uber, there is a designated holding pen for these services, which is located on the Departures/Upper Level roadway. This can be a more straightforward option for passengers, as it avoids the crowded Arrivals/Lower Level roadway. However, if passengers have checked bags, they will need to head upstairs to the Departures level, which may be less convenient.
Finally, if you're heading into Baltimore, there's a free shuttle that runs from the terminal to the MARC train station. This shuttle departs from the lower-level inner roadway and stops at Concourses A/B, C, D, and E.
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Shuttle buses run between the airport terminal and the airport rail station
BWI Marshall Airport offers a free, frequent, and convenient shuttle service between the airport terminal and the airport rail station. These shuttle buses run approximately every 10 minutes and the trip takes around 10 minutes, depending on traffic. At the airport terminal, the shuttle bus stops on the lower level, inner roadway, and at Concourses A/B, C, D, and E. The driver will announce the airline names at each stop. The shuttle bus picks up passengers at the rail station directly across the street from the station, in front of the parking garage.
The airport also provides a free shuttle service to the MARC/Amtrak station, which runs 24 hours a day, 365 days a year. These shuttles also run approximately every 10-15 minutes, except between 1:00 a.m. and 5:00 a.m., when they operate every 25 minutes. At the MARC/Amtrak station, the shuttle stops adjacent to the rail station garage, and at the airport terminal, it drops off passengers near the designated airline check-in counters.
In addition to these rail shuttles, BWI Marshall Airport has specific pick-up zones for hotel shuttles and off-airport parking shuttles. Hotel and off-airport parking shuttles will only pick up passengers at the designated zones, which are restricted to private vehicles.
When using any of these shuttle services, passengers are advised to allow additional time due to possible delays and are recommended to arrive at the terminal 2 hours before their scheduled departure.
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Frequently asked questions
Pickup locations may depend on the type of ride you request. Follow the instructions in the app about where to meet your driver. You can also look for signs that point to designated rideshare app pickup zones or other ground transportation.
Yes, you can request to have multiple stops during your ride. Choose the plus sign next to the destination field in the app to add multiple stops.
Service animals are allowed, and Uber drivers may not refuse a trip because of the presence of one. For pets, it’s recommended that you select the Uber Pet option when choosing your ride. Uber Pet is also available with Uber Reserve rides.
There are two designated pickup points on the departures level. The app should tell you where to go.
There is a free shuttle that runs from the terminal to the MARC train station. Shuttle buses also run between the airport terminal and the airport rail station approximately every ten minutes. The trip takes about ten minutes, depending on traffic.
