Ruth Haines
There are several ways to pick someone up from Louis Armstrong New Orleans International Airport. The airport is open 24 hours a day, and there is a designated rideshare pick-up location outside the main terminal. Uber and Lyft rides are available for a minimum of $33, and Uber drivers should proceed to the Rideshare Pickup zone on the arrivals level middle curb. Alternatively, you can pick someone up by car, taxi, shuttle, or public transportation. The Regional Transit Authority (RTA) provides the Airport Express (202) Bus with service to and from the airport into New Orleans for just $1.50. The airport shuttle costs $24 each way or $44 per person for a round trip, and you can reserve a spot online in advance or in person at the baggage claim area.
| Characteristics | Values |
|---|---|
| Location | 1 Terminal Drive, Kenner, LA 70062 |
| Parking Options | Economy ($12), Surface Lot ($20), Long-term ($22), Short-term ($26), Valet ($36) |
| Parking Recommendation | Yes, reserving parking space in advance is recommended |
| Ground Transportation | Airport Shuttle, Uber, Lyft, Taxi, Car Rentals, Shuttles for large groups, Public Transportation |
| Airport Shuttle Service | Available to and from Downtown and Uptown New Orleans hotels, the French Quarter, the Ernest N. Morial Convention Center and the Cruise Ship Terminals |
| Shuttle Timings | Vans depart approximately every 30 minutes between 5:55 AM - 10:00 PM |
| Shuttle Frequency | Every day of the year |
| Shuttle Ticket Purchase | Online at www.airportshuttleneworleans.com or in person at the Airport Shuttle Ticket Desk |
| Shuttle Reservation | Can be made by calling 866-596-269 |
| Uber Pickup Zone | Arrivals level, middle curb, Zone 4 |
| Uber Driver Instructions | Display trade dress on their vehicles and show their waybill via the Uber Driver app upon request from airport officials or law enforcement |
| Lyft Pickup | Designated location outside baggage claim |
| Lyft Fast Match | Available at the new MSY |
| Accessibility | Designed in accordance with the Americans with Disabilities Act (ADA) to be free of architectural barriers, wheelchair assistance provided, visual paging and TTY calls available |
| Operating Hours | 24 hours daily, including holidays |
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What You'll Learn
Pick-up and drop-off options with Uber
The Louis Armstrong New Orleans International Airport has a designated rideshare pick-up location outside the main terminal on level 1, conveniently located outside the baggage claim area. This is also where you can be dropped off by rideshare services like Uber and Lyft.
Uber drivers will take you directly to the standard passenger drop-off area (departures/ticketing area) based on your selected terminal and/or airline. If you prefer, you can let your driver know if you would like to be dropped off at a different location or specific door.
If you are an Uber driver, you will need to stage in the shared Rideshare and Taxi lot off of Loyola Drive. Once a trip has been confirmed, proceed to the in-app indicated zone at Rideshare Pickup on the Arrivals level middle curb. You must show your waybill via the driver app upon request from airport officials or law enforcement. You may also need to display trade dress on your vehicle to avoid citations or restrictions.
Passengers can reserve a trip in advance to minimise wait times and avoid taxi stand lines. Uber's flight-tracking technology will notify your driver of your current flight status, including any delays. You can also request multiple stops during your ride to the airport.
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Lyft ridesharing options
Yes, you can pick up a person at Louis Armstrong Airport. There are several ground transportation options available at the airport, including a designated rideshare pick-up location outside the main terminal on level 1, conveniently outside the baggage claim.
Lyft is available at Louis Armstrong Airport, and you can request or schedule a ride through the Lyft app. You can even schedule your ride up to 90 days in advance, and your price and pickup time will be locked in. Your driver will be there within 10 minutes of your pickup time, or you will get up to $100 in credits.
Lyft offers wallet-friendly, luxury, and XL ride options, with room for up to six passengers and a lot of luggage. You can also link your Lyft account to other services to earn rewards. For example, linking your Alaska Mileage Plan and Lyft accounts earns you 1 Alaska Mileage Plan mile for every $1 spent on rides. Similarly, linking your DoorDash and Lyft accounts gets you 10% off scheduled airport rides, Priority Pickup upgrades, and $0 delivery fees.
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Airport shuttle services
The Louis Armstrong New Orleans International Airport provides a range of shuttle services for passengers. The Airport Shuttle is the official ground transportation service for the airport and is available to and from various locations in New Orleans, including Downtown and Uptown hotels, the French Quarter, and the Cruise Ship Terminals. Shuttles depart every 30 minutes between 5:55 AM and 10:00 PM and tickets can be purchased online, at the Airport Shuttle Ticket Desk, or by phone.
In addition to the official Airport Shuttle, there are several other shuttle options available. For those travelling with children who require car seats or boosters, KreweCar is a family-friendly rideshare app that allows users to book rides in advance with professional, screened, and background-checked drivers. Uber and Lyft are also popular alternatives to taxis and can be easily accessed via smartphone apps. The airport has a designated rideshare pick-up location outside the main terminal on Level 1, near baggage claim.
For larger groups, the Airport Shuttle New Orleans offers private group transportation for parties of 10 or more. They provide tailored solutions and a comprehensive group transportation service with a fleet of full-sized motorcoaches, minibuses, and vans.
Passengers can also utilize the Regional Transit Authority (RTA)'s Airport Express (202) Bus, which offers service to and from the airport and downtown New Orleans for a low fare of $1.50.
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Taxi and car rental services
There are several options for taxi and car rental services at Louis Armstrong New Orleans International Airport. The airport is located at 1 Terminal Drive, Kenner, LA 70062 and is open 24 hours a day, including holidays.
For those seeking a taxi or rideshare service, there is a designated pick-up location outside the main terminal on Level 1, outside the baggage claim area. Uber and Lyft are available, with Uber receiving the 2024 Quickest Pickup award from Uber in recognition of its industry-leading average wait times. Lyft has also launched Fast Match, which provides riders with a unique four-digit code to help direct them to the correct vehicle. KreweCar is another option, a family-friendly rideshare app that allows riders to book in advance with screened and background-checked drivers.
For travellers who prefer to rent a car, there are several parking options available at the airport. Daily parking rates vary depending on the lot and range from $12 for Economy parking to $36 for valet parking. It is recommended to reserve a parking space in advance.
In addition to taxis and car rentals, there are also airport shuttle services available at Louis Armstrong New Orleans International Airport. The Airport Shuttle is the official ground transportation service and offers quick and safe transportation to various locations in New Orleans, including Downtown and Uptown hotels, the French Quarter, and the Cruise Ship Terminals. Shuttles run every day of the year, with departures approximately every 30 minutes between 5:55 am and 10:00 pm. Tickets can be purchased online, in person at the Airport Shuttle Ticket Desk, or by phone.
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Public transportation
The Louis Armstrong New Orleans International Airport is open 24 hours a day, all year round, including holidays. The airport is located at 1 Terminal Drive, Kenner, LA 70062.
There are several public transportation options available to and from the airport. The Regional Transit Authority (RTA) provides the Airport Express (202) Bus service to and from the airport and New Orleans. The bus fare is $1.25 or $1.50, and the bus makes 9 daily trips to New Orleans. The bus stops include Elk Place at Cleveland, or the Union Passenger Terminal/Bus Bay 2.
The Airport Shuttle is another option for getting to and from the airport. The shuttle service is available to and from Downtown and Uptown New Orleans hotels, the French Quarter, the Ernest N. Morial Convention Center, and the Cruise Ship Terminals. Shuttles run every day of the year, with vans departing approximately every 30 minutes between 5:55 AM and 10:00 PM. Tickets can be purchased online or in person at the Airport Shuttle Ticket Desk, located on the ground level of the airport across from the baggage claim area.
Additionally, there is a designated rideshare pickup location on Level 1, outside the baggage claim area, for services such as Uber and Lyft.
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Frequently asked questions
There are several ways to get to and from the airport. These include taxis, ride-sharing apps like Uber and Lyft, car rentals, shuttles for large groups, and public transportation. The Regional Transit Authority (RTA) provides the Airport Express (202) Bus with service to and from the airport into New Orleans. The Airport Shuttle is the official ground transportation for the airport and is available to and from Downtown and Uptown New Orleans hotels, the French Quarter, the Ernest N. Morial Convention Center, and the Cruise Ship Terminals.
The airport is located at 1 Terminal Drive, Kenner, LA 70062.
Daily parking rates are as follows: Economy ($12), Surface Lot ($20), Long-term ($22), Short-term ($26), and Valet ($36).
