Roberta Aguirre
Eurowings offers several options for checking in at the airport. Passengers can check in at the airport ticket counter, self-service kiosks, or online via their mobile device or desktop. Checking in at the airport ticket counter incurs a €20 fee per person, unless the passenger is travelling with special assistance or in special circumstances, such as unaccompanied minors, medically assisted and disabled passengers, or passengers travelling with their pets. Self-service kiosks are available at select airports, and online check-in is available for most short- and medium-haul flights starting 72 hours before departure.
| Characteristics | Values |
|---|---|
| Airport check-in service charge | Free for SMART or BIZclass fare passengers. |
| Airport check-in service charge | €5 per person for BASIC fare passengers if selected during booking. €20 per person if selected at the airport. |
| Airport check-in service exemption | Passengers travelling with special assistance or in special circumstances (unaccompanied minors, medically assisted and disabled passengers, passengers who are being deported, passengers with pets). |
| Online check-in availability | Starts 72 hours before departure and ends 3 hours before departure. |
| Online check-in availability at German airports and some other European airports | Ends 40-45 minutes before departure. |
| Online check-in requirements | Booking number, first and last name of the person to whom the booking was issued, number of passengers, baggage, and seats. |
| Online check-in benefits | Save time at the airport, reserve your desired seat directly. |
| Online check-in boarding pass options | Print, PDF, email, Apple Wallet, Eurowings app. |
| Kiosk check-in | Available at some airports. |
| Kiosk check-in availability | 2 hours before scheduled departure time up to 40 minutes for short-haul flights. |
| Kiosk check-in baggage | Checked baggage/luggage and printed boarding pass available. |
| Self-service baggage drop-off | Available at some airports. |
| Self-service baggage drop-off availability | The night before for a fee of €10 per person. |
| Self-service baggage drop-off availability at specific airports | Dortmund (DTM), Hanover (HAJ), and Stuttgart (STR) from 18:00 – 20:00 for next-day flights. |
| Self-service baggage drop-off exemption | Sports weapons, flights to Beirut, Jeddah, Pristina, Erbil, USA, or Canada. |
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What You'll Learn
Online check-in availability and timing
Eurowings offers online check-in services for most short- and medium-haul flights. This service is available from 72 hours to 3 hours before departure. At most German airports and some other European airports, online check-in is available up to 40–45 minutes before departure.
To check in online, you will need your booking number and the first and last name of the person to whom the booking was issued. You can log in to your myEurowings account or check in with your booking code. You can then select the number of passengers, baggage, and seats. After accepting the information on dangerous goods, you will be able to access your boarding pass, which can be printed or sent as a PDF or email. You can also save your boarding pass in Passbook/Wallet or in the Eurowings app.
At certain airports, you can also check in at a kiosk. This option is available from 2 hours before departure up to 40 minutes for short-haul flights.
If you are flying on a BASIC fare, you will have to pay a €5 surcharge to check in at the airport. If you decide at the airport that you would prefer to check in at the counter, a €20 fee per person will be charged.
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Checking in at the airport counter
Check-in Times
Check-in desks for Eurowings flights usually open 2 hours before departure for short- and medium-haul flights and 3 hours before departure for long-haul flights. The check-in closing times vary depending on the type of flight and the departure airport. For short- and medium-haul flights, the closing time is typically 40 to 60 minutes before departure, while for long-haul flights, it is 60 to 90 minutes before departure. It is important to plan to be through passport/security control at least 30 to 60 minutes before your flight’s scheduled departure time.
Fees
Documentation
When checking in at the airport counter, you must provide valid travel documentation. Depending on your destination, this may be a passport or an ID card. Please note that a driver's license is not sufficient for international travel.
Baggage
If you have baggage that needs to be checked in, you must go to the check-in desk or baggage drop-off desk. You can also take advantage of the late-night baggage drop service, which is free of charge for BIZclass passengers, HON Circle Members, and Senators, and at specific airports. However, it is important to note that sports weapons cannot be dropped off the night before.
Online Check-in
Eurowings also offers online check-in, which can save you time at the airport. Online check-in is typically available from 72 hours to 3 hours before departure, depending on the departure airport. To use this service, you will need your booking number and the first and last name of the person to whom the booking was issued. You can then select your preferred seat, enter your contact details, and receive your boarding pass, which can be printed or stored on your mobile device.
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Priority check-in
Eurowings offers a priority check-in service that allows passengers to save time at the airport by using dedicated priority check-in counters. This service can be added during the booking process for a fee of €5 per person.
It is important to note that a valid travel document, such as a passport or ID card, is required for check-in, and a driver's license is not sufficient. At certain airports, passengers can also take advantage of self-service kiosks for check-in and baggage drop-off. However, this option is not available for flights to specific destinations, including Albania, Armenia, Egypt, Georgia, Israel, Montenegro, Morocco, Tunisia, Turkey, and the United Arab Emirates.
For those who decide at the airport that they prefer to check in at the counter, a fee of €20 per person will be charged. Passengers can also take advantage of the late-night baggage drop service, which is free of charge for BIZclass passengers, HON Circle Members, and Senators. This service is not available for sports weapons or for flights to certain destinations, including Beirut, Jeddah, Pristina, and Erbil, as well as flights with final destinations in the USA or Canada.
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Required documents
Checking in at the airport with Eurowings requires specific documents, and there are procedures to follow. Here is everything you need to know about the required documents for airport check-in with Eurowings.
Firstly, a valid travel document is necessary for checking in at the airport with Eurowings. The specific documents required may vary depending on your destination. For some destinations, presenting a valid passport is mandatory. Alternatively, for travel within Europe, a national ID card from an EU country may be sufficient. It is important to note that certain countries may have specific entry requirements, so it is always advisable to carry your passport with you. A driver's license is not considered a valid form of identification for airport check-in.
When checking in at the airport, you will need to provide your booking information. This includes your booking number, which can be found in your travel documents, as well as the first and last name of the person to whom the booking was issued. If you are checking in as a group or through a tour operator or travel agency, you will need this information for the primary contact person.
If you are checking in at the airport counter, you may be required to provide additional information or documentation. For example, if you are travelling with special assistance or in special circumstances, such as unaccompanied minors, medically assisted passengers, or passengers with disabilities, you may need to present relevant medical certificates or authorization letters. Additionally, if you are travelling with a pet, including emotional support animals, you may need to provide documentation for your pet's transportation.
In certain cases, Eurowings may require additional passenger data to be collected and transmitted to local authorities via the Advance Passenger Information System (APIS). This typically applies to specific flight destinations where such information is mandated by law.
It is important to be aware of the check-in times at your departure airport. Eurowings counters generally open two hours before departure and close forty minutes before the scheduled departure time. Arriving late may result in the forfeiture of your entitlement to transportation. Additionally, when checking in at the airport, it is recommended to plan for additional time to proceed from the check-in counter to the boarding gate, especially during busy travel periods.
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Checking in with baggage
If you are checking in online, you can use this service as early as 72 hours before departure and reserve your desired seat directly. You will need your booking number and the first and last name of the person to whom the booking was issued. After logging in, you can select the number of passengers and baggage, as well as your seats. You can then print your boarding pass or have it sent to you as a PDF or email. You can also save your boarding pass in Passbook/Wallet or in the Eurowings app.
If you are checking in at the airport, the airport check-in service is free for all SMART or BIZclass fare passengers. A surcharge applies to passengers flying with BASIC fare. Selecting Airport Check-in as an option during booking costs €5 per person. If you decide at the airport that you'd like to check in at the counter, a fee of €20 per person will be charged.
At some airports, you can also check in at a kiosk and drop off your baggage. However, this service is not available for flights to Albania, Armenia, Egypt, Georgia, Israel, Montenegro, Morocco, Tunisia, Turkey, or the United Arab Emirates. Late-night baggage drop is also free of charge for BIZclass passengers, HON Circle Members, and Senators, but it is not available for flights to certain destinations, including Beirut, Jeddah, Pristina, and Erbil, as well as flights with a final destination in the USA or Canada.
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Frequently asked questions
Yes, you can check in at the airport ticket counter or self-service kiosks for short- and medium-haul flights starting 2 hours before departure and closing 40 to 60 minutes before departure. For long-haul flights, check-in starts 3 hours before departure and closes 60 to 90 minutes before departure.
Checking in at the airport counter is free for SMART or BIZclass fare passengers. Passengers with BASIC fare can select Airport Check-in as an option during booking for €5 per person or pay a surcharge of €20 per person at the airport.
To check in at the airport, go to the check-in counter or self-service kiosk and provide a valid travel document (ID card, passport, etc.). You can then drop off your baggage and receive a printed boarding pass.
Yes, Eurowings offers online check-in through their website or mobile app. Online check-in is usually possible from 72 hours to 3 hours before departure, and you can select your preferred seat and receive a digital boarding pass.
