Jazmin Li
Delta Airlines offers a variety of options for checking in at the airport, including curbside check-in, self-service kiosks, and in-person check-in desks. While there is no fee for curbside check-in, gratuities are appreciated for excellent service. Self-service kiosks provide a quick and easy way to check in, manage baggage, and make changes to your seat or flight. For those who require assistance, Delta offers in-person check-in desks with dedicated lanes for premium passengers and elite members. Delta's baggage fees vary based on route, fare class, and membership status, with certain members eligible for waived or reduced fees. Passengers can also use travel rewards cards or pay with miles to offset checked baggage fees.
| Characteristics | Values |
|---|---|
| Curbside check-in fee | None, but gratuities are appreciated |
| Check-in methods | Online, mobile app, or in-person |
| Identification required | Government-issued photo ID |
| Additional documentation | International travelers can use Delta FlyReadySM |
| Check-in time | Up to 24 hours before departure |
| Boarding pass | Printed or eBoarding pass on mobile device |
| Checked baggage fee | Varies based on route, fare class, and membership status |
| Checked baggage weight limit | 50 lbs. for Basic Economy, Main Cabin, and Premium Select; 70 lbs. for Delta One and First Class |
| Checked baggage size limit | Total length, width, and height must not exceed 62 inches |
| Baggage drop-off time | Bags will not be accepted more than 6 hours before departure |
| Checked baggage restrictions | Outside personal identification required on all checked baggage |
| Direct ticketing fee | $25-$35 USD round trip for tickets issued in select European countries |
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What You'll Learn
Checking in at the airport
The Delta curbside desk is located at the passenger drop-off at most U.S. airports. Here, you can check your baggage after exiting your vehicle. If you have oversized baggage, you may need to bring it inside to the oversized baggage area. There is no fee for using the curbside check-in, but gratuities are appreciated for good service.
Delta also offers self-service check-in kiosks, which provide a fast and easy way to check in at the airport. By entering your SkyMiles, confirmation, or eTicket number, you can check in, print your boarding pass, add checked bags, make seat changes, and more.
If you require assistance, you can also check in at a Delta check-in desk. There is a dedicated Sky Priority lane for Delta Medallion members and Delta One, Premium Select, and First passengers. Regardless of the check-in method, you will need to present government-issued photo identification along with your boarding pass.
For checked bags, Delta allows passengers to check up to two bags per flight. The baggage fees vary based on route, fare class, and membership status. Delta Medallion members at certain tiers can check a specific number of bags for free when travelling domestically. SkyMiles members can also pay for standard checked bag fees with miles instead of cash. It is recommended to add bags to your reservation within the 24-hour check-in window, either online or at a kiosk upon arrival at the airport. Checked bags will not be accepted at the airport more than 6 hours prior to the scheduled departure time.
Additionally, Delta offers a direct ticketing service for customers who wish to purchase tickets in person at the airport. However, it is important to note that all Delta airport locations within the U.S. and most international locations are designated as "cashless" and do not accept cash.
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Delta's baggage fees
Delta Air Lines' baggage fees vary depending on your destination, ticket type, status level, and credit card. Delta's baggage fees range from $35 to $100, with some routes and ticket types incurring no baggage fee.
Delta's baggage policy allows passengers to check up to two bags per flight. The first standard checked bag under 50 lbs (23 kg) is free, and passengers also get one free carry-on bag and one personal item. The second standard checked bag under 50 lbs (23 kg) incurs a fee. The total length, width, and height of the baggage must not exceed 62 inches (158 cm).
Passengers can check in and pay for bags at the airport, or they can check in on Delta's website or mobile app and notify Delta of the number of bags they plan to check within 24 hours of departure. SkyMiles members can pay for standard checked bag fees with miles instead of cash when checking in on Delta's website, mobile app, or at an airport kiosk. Medallion members and select Delta SkyMiles American Express Card members can check their first standard checked bag for free.
Passengers traveling on Delta Connection flights with 50 seats or less are permitted to carry personal items onboard the aircraft. Due to limited space, larger items will be tagged and loaded in the cargo bin. All carry-on items must meet Federal Aviation Administration (FAA) regulations and may not exceed 22" x 14" x 9".
Delta does not sell baggage in advance through third parties, including travel agencies. Any third party charging a fee for any kind of checked baggage is not authorized.
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Waivers and exceptions
Delta offers a variety of waivers and exceptions to its check-in and baggage policies. For instance, Delta SkyMiles Medallion Members and select Delta SkyMiles American Express Card Members can check their first standard checked bag for free. This waiver is only for standard bag fees for bags that are not overweight or oversized, and additional checked bags will be subject to applicable baggage fees. Basic Card Members with specific Delta SkyMiles cards are also eligible for a first checked bag fee waiver, and this benefit extends to passengers travelling on the same reservation.
Delta also offers waivers and flexibility for changing or cancelling flights. For instance, Delta has eliminated change and cancellation fees for Delta Main Classic or above tickets in the US and Canada to anywhere in the world. However, Delta Main Basic (Basic Economy) tickets are non-refundable and non-changeable in most cases. For tickets purchased on or before April 30, 2021, Delta waived change fees, and for tickets purchased after this date, a change fee will apply, and Basic Economy tickets will be non-refundable and non-changeable.
Additionally, for all Delta tickets where travel begins outside of North America, the airline offers waived change fees. For tickets issued after April 30, 2020, except for Basic Economy fares, changes can be made free of charge without the need for a waiver code. Delta also offered a temporary 2021 Basic Economy Changeability Waiver, allowing customers with Basic Economy travel between July 28, 2021, and December 31, 2021, to make changes to their upcoming flights without change fees.
Furthermore, Delta provides a direct ticketing service for customers who wish to purchase their tickets over the phone or in person at airports and other ticket office locations. The international charge for this service applies to tickets issued in select European countries and can be waived for phone reservations upon request.
It is important to note that Delta's policies may change, and customers should refer to the latest information provided by the airline to understand the waivers and exceptions applicable to their specific situation.
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Curbside check-in
Delta offers a range of check-in options to suit different traveller needs. One such option is the Curbside check-in, which is available at most U.S. airports. This service is particularly convenient for passengers who want to check in their baggage as soon as they exit their vehicle. The Curbside check-in desks are typically located in the passenger drop-off areas, allowing travellers to quickly drop off their bags and proceed with their journey. While there is no fee for using this service, it is customary to offer a gratuity for outstanding service.
When using the Curbside check-in, passengers can present their baggage and receive assistance from Delta staff. It is important to note that for oversized baggage, there may be a need to bring the items inside to a designated oversized baggage area. Additionally, travellers should be prepared to provide the necessary documentation, such as government-issued photo identification and their boarding pass, during the check-in process.
Delta also offers other check-in options, including online check-in through their website or the Fly Delta app. Online check-in is available up to 24 hours before departure, providing travellers with the convenience of printing their boarding pass or obtaining a mobile eBoarding Pass. For those who prefer in-person check-in at the airport, Delta provides self-service kiosks and designated check-in desks. These kiosks offer a fast and efficient way to manage various travel tasks, such as checking in for a flight, printing boarding passes, and adding checked bags.
It is worth noting that Delta has specific baggage policies and fees for different types of passengers. For example, Delta SkyMiles Medallion Members and select Delta SkyMiles American Express Card Members may be exempt from certain checked bag fees. On the other hand, passengers without elite status may need to pay for checked bags, with fees varying based on the route and fare class. To avoid surprises, travellers are advised to familiarise themselves with Delta's weight and size restrictions for checked and carry-on baggage.
Overall, Delta's Curbside check-in service is a convenient option for passengers who want to quickly drop off their bags outside the airport terminal. By offering a range of check-in choices, Delta aims to provide a seamless travel experience that accommodates the diverse needs and preferences of its customers.
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Identification and documentation
Government-Issued Photo Identification:
All passengers checking in for a Delta flight must provide a government-issued photo ID, such as a driver's license or passport. This requirement applies regardless of your check-in method. Keep in mind that specific ID requirements may vary depending on your destination and nationality.
International Travel Documentation:
For international travel, additional documentation may be necessary. Delta's FlyReadySM service can assist international travellers in ensuring they have the required documentation. This may include items such as visas, vaccination certificates, or other health-related documents, depending on the specific requirements of your destination country.
Baggage Identification:
Delta recommends placing personal identification details both inside and outside your checked baggage. This helps ensure your baggage can be identified and returned to you in case it is misplaced or delayed. Clear and complete identification details facilitate the timely reunion of passengers with their luggage.
Curbside Check-In Identification:
If you choose to check in at a Delta curbside desk located at passenger drop-off, you will need to provide the same identification and documentation as you would during regular check-in. This option allows you to check your baggage without entering the airport, providing convenience and efficiency.
Check-In Assistance:
Delta offers check-in assistance at designated Delta Air Lines check-in desks within the airport. Their friendly staff can guide you through the identification and documentation requirements, ensuring a smooth and stress-free check-in experience.
Remember to review Delta's website or mobile app for the most up-to-date information regarding identification and documentation requirements for your specific journey. These requirements can vary based on your origin, destination, and nationality, so staying informed ensures a seamless travel experience.
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Frequently asked questions
Delta offers several check-in options at the airport. You can use the Delta curbside desk located at passenger drop-off, where you can also check your baggage after exiting your vehicle. Alternatively, you can use the self-service kiosks by entering your SkyMiles, confirmation, or eTicket number to check in, print your boarding pass, and manage other travel preferences. If you need further assistance, you can speak with a Delta representative at any of their check-in desks.
Checking in at the airport with Delta does not incur any additional fees. However, if you are checking bags, standard baggage fees may apply, and these fees vary based on your route, fare class, membership status, and other factors.
The baggage fees for Delta flights vary depending on your destination, fare type, membership status, and the number of bags. For domestic flights within the US, the first standard checked bag under 50 lbs incurs a fee, and additional fees apply for each subsequent bag. Delta Medallion members and certain Delta SkyMiles American Express Card members may be eligible for waived or reduced baggage fees. It is recommended to review the baggage policies and fees specific to your destination and fare type.
