Ruth Haines
When it comes to checking in at the airport in Tokyo, there are several procedures to follow and factors to consider. Tokyo is served by two airports: Narita International Airport and Haneda Airport, which cater to both international and domestic flights. Each airline has its own check-in procedures and start times, so it is essential to arrive at the airport well in advance, typically at least one hour before departure for check-in and any necessary baggage drop-off. Passengers can utilise self-service kiosks, online check-in options, or staffed counters, depending on their specific needs and requirements. Security checks, baggage restrictions, and customs procedures are also crucial aspects of the airport experience in Tokyo.
| Characteristics | Values |
|---|---|
| Time to arrive at the airport | For international flights, it is recommended to arrive at the airport 2-3 hours before the scheduled flight time. For domestic flights, 60-90 minutes should be enough. |
| Check-in time | Check-in and other boarding procedures must be completed at least one hour before the flight's departure time. |
| Check-in options | Self-service check-in kiosks are available at some airports. Online check-in is also available for flights departing from Narita Airport. |
| Baggage drop-off | Baggage drop-off must be completed at least one hour before departure. Self-service bag drops are available at some airports. |
| Security screening | All carry-on baggage must undergo security screening. This includes X-ray inspections and metal detector checks. |
| Immigration procedures | Passengers must present their passports and boarding passes at the immigration counter. |
| Lounge access | First Class passengers and ANA Diamond members can access the ANA SUITE LOUNGE at Narita Airport. |
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What You'll Learn
- Check-in times: Check-in at least 1 hour before departure, and 2 hours for international flights
- Self-service check-in kiosks: Check-in, confirm/change your seat, register mileage and view upgrades
- Baggage: Check-in baggage is subject to a fee. Strollers and wheelchairs are free
- Security: Liquids, lethal weapons and sharp objects are prohibited
- Immigration: Present your passport and boarding pass at immigration
Check-in times: Check-in at least 1 hour before departure, and 2 hours for international flights
Checking in for your flight in advance can help you avoid unnecessary stress and ensure a smooth start to your journey. Most airlines allow online check-in 24 hours before the flight's departure. However, some international airlines open it up to 48 hours in advance.
For international flights, it is recommended that you arrive at the airport at least 3 hours before your departure time. This is to ensure that you have enough time to check in, drop off your baggage, and clear security. Some airlines and airports may have specific check-in requirements, so it is important to check with your airline and airport before your departure. For example, AirJapan recommends that passengers flying from Narita Airport complete online check-in at least 4 hours before departure. Additionally, passengers with checked baggage need to consider the cut-off times for baggage drop-off, as failing to meet the airline's deadline can result in a forfeited seat.
At Narita International Airport, the check-in process involves presenting your passport and boarding pass at the immigration counter. If you are using the facial recognition gate or automated gate, you will not receive a stamp on your passport. After security checks, you can use the restaurants, shops, and duty-free shops until boarding.
At Haneda Airport, passengers are advised to prepare their passports and complete the departure procedure as soon as possible. Japanese nationals and foreign nationals with IC passports and "short-term stay" permits are recommended to use the ePassport gates. After the security check, passengers can access restaurants, shops, and duty-free shops until boarding.
To ensure a smooth check-in process, it is important to be aware of the specific requirements of your airline and airport. Checking in online, if available, can help you save time and skip long lines at the airport. Additionally, arriving at the airport well in advance of your departure time is crucial to account for any potential delays or unexpected issues.
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Self-service check-in kiosks: Check-in, confirm/change your seat, register mileage and view upgrades
Self-service check-in kiosks are available at Tokyo's Narita International Airport and Haneda Airport. These kiosks allow passengers to check in for their flights, confirm or change their seat assignments, and view upgrade options. In addition, some airlines, such as ANA, allow passengers to register their mileage at these kiosks.
To use a self-service check-in kiosk, passengers typically need to identify themselves by inserting a credit card, scanning their passport or ID, typing in their flight confirmation code, or entering their frequent flyer number. Once identified, passengers can review their flight details, including their seat assignment, and make any necessary changes. If there are open seats on the flight, passengers can usually change their seat assignment at the kiosk.
Passengers can also use the kiosk to register their mileage with the airline's frequent flyer program. This typically involves entering their membership number or inserting their membership card into the card reader slot.
In addition to checking in and managing their seat assignments, passengers can also use the kiosk to view upgrade options and request upgrades, if applicable. Some airlines may also allow passengers to pay for upgrades using a credit or debit card directly at the kiosk.
It's important to note that the availability and specific functionalities of self-service check-in kiosks may vary depending on the airline and airport. Passengers should also be mindful of check-in deadlines and arrive at the airport with sufficient time to complete all necessary procedures.
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Baggage: Check-in baggage is subject to a fee. Strollers and wheelchairs are free
When departing from Tokyo's Narita International Airport, it is recommended that you arrive well in advance of your flight time, as check-in start times vary by airline. At the check-in counter, you will need to present your passport and boarding pass, and your baggage will undergo screening. It is important to note that check-in baggage is subject to a fee, and you can refer to the Check-in Baggage Fee Chart for specific costs. The fee depends on the type of baggage option you choose: Simple, Standard, or Selected. The Simple type allows for checked baggage of up to 23 kg per piece, while the Standard type offers the same weight allowance for free for one piece of baggage. The Selected type allows you to check in two pieces of baggage for free, each weighing no more than 23 kg.
If you are travelling with sports equipment, it is important to inform the contact centre of the dimensions in advance to secure loading space. Regular check-in baggage fees apply to sporting equipment that is not listed. Additionally, special baggage fees for sporting equipment must be purchased at least 24 hours before departure and cannot be refunded or cancelled upon request. It is worth noting that packing materials are not provided at the airport, so you must bring your own if you have fragile items.
For passengers with strollers or requiring wheelchairs, Narita International Airport offers wide passageways near the offices for easier access. Large and reclining wheelchairs are also available at the airport. While check-in baggage fees typically apply, strollers and wheelchairs are exempt from these charges.
After completing the check-in process, passengers at Narita International Airport can proceed to the security checkpoint and undergo security screening. Passengers on international flights with ANA and JAL can take advantage of the Face Express service, which uses facial recognition technology. Following security, restaurants, shops, and duty-free shopping areas are accessible until boarding.
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Security: Liquids, lethal weapons and sharp objects are prohibited
When travelling to or from Tokyo, there are a number of airport security procedures that must be followed. These procedures are in place to ensure the safety of the aircraft and its passengers. Security screening is required for all passengers and their carry-on baggage. This includes X-ray inspections and metal detector checks. It is important to note that certain items are prohibited from being brought onto the aircraft.
Firstly, liquids are restricted and subject to specific limitations. While small amounts of liquids may be permitted, such as those for personal care or medication, larger quantities are typically not allowed. It is important to familiarise yourself with the specific guidelines provided by the airport and the airline regarding liquid allowances.
Secondly, lethal weapons and sharp objects are strictly prohibited in carry-on baggage. This includes items such as knives, scissors, and any other objects that could potentially be used as weapons. These items must be placed in checked luggage and handed over to the airline during check-in. It is important to declare these items and ensure they are properly secured and packaged to avoid any safety risks.
Additionally, other prohibited items may include golf clubs, sporting goods, and any other objects that could be considered dangerous. It is important to carefully review the list of prohibited items provided by the airport and airline before packing your bags. Failure to comply with these security measures can result in items being confiscated, delays in the security screening process, and even potential fines or legal consequences.
When packing for your trip to or from Tokyo, it is essential to be mindful of these security restrictions. By following the guidelines and properly declaring and checking in prohibited items, you can ensure a smoother travel experience and contribute to the overall safety of air travel. Remember to allow ample time for check-in and security procedures, especially when dealing with potentially restricted items.
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Immigration: Present your passport and boarding pass at immigration
When departing from Narita International Airport, you can check-in at the airport counter starting 3 hours before departure time. You can also check in online, starting 24 hours prior to departure. If you are travelling with an infant (under 2 years old) or require assistance, proceed to a staffed counter at the airport.
After checking in, you will need to go through security screening. Place your coat, phone, laptop, precious metals, and bags on trays to be passed through the X-ray inspection device. You and your carry-on baggage will then undergo security screening. If you are bringing any lethal weapons, such as knives or golf clubs, these must be placed in your check-in luggage and handed over to the airline at check-in.
Once you have passed through security, you can use the restaurants, shops, and duty-free shops until boarding.
Before boarding, you will need to present your passport and boarding pass at immigration. If you use the facial recognition gate or automated gate, you will not receive a stamp on your passport. If you would like a stamp, consult with staff.
If you are arriving at Haneda Airport, you will need to prepare your passport and complete the entry (re-entry) procedure as appropriate. Japanese nationals and foreign nationals with IC passports and "short-term stay" permits are recommended to use the ePassport gates, although a stamp will not be provided. Foreign nationals will also need an arrival card.
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Frequently asked questions
It is recommended that you arrive at the airport at least 1-2 hours before your flight. Check-in and other boarding procedures must be completed at least one hour before your flight's departure time.
First, proceed to the check-in counter of your airline. Here, ANA airport staff will check passports, visas, and any other necessary documents and issue you a printed boarding pass. This is also when you can request upgrades, change seats or conduct other pre-flight processes.
Yes, you can check in online via the AirJapan website starting 24 hours prior to departure.
If you have checked in online, you can still check in your baggage at the check-in counter or at a self-service bag drop machine if one is available.
You and your carry-on baggage will need to undergo security screening. Place your coat, cell phone, PC, any precious metals and bags, etc. on trays so they may be passed through the X-ray inspection device before walking through the metal detector gate.
