Roberta Aguirre
In the past, non-passengers were usually allowed to enter airports to accompany someone to the check-in counter and help them with their luggage. However, after the COVID-19 pandemic, most airports introduced additional checkpoints and no longer allow non-passengers to enter without a valid ticket or boarding pass. Some airports have introduced visitor pass programs that allow non-passengers to enter the airport and access certain amenities, but these passes are often limited and require an application process. These visitor passes may be useful for those who want to shop in duty-free stores, access airport lounges, or meet someone at the gates. Overall, the specific rules and regulations regarding non-passenger access vary across different airports and countries.
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What You'll Learn
Non-travellers can enter airports in specific cases
In general, non-travellers are not allowed to enter airports due to security measures and to limit the number of people indoors. However, there are specific cases and certain airports that allow non-travellers to enter, mainly through the implementation of visitor pass programs.
Visitor Pass Programs
Several airports in the USA have introduced visitor pass programs to boost their economic growth and revenue. These programs allow non-ticketed visitors to enter the airport and access various amenities and services. The passes are typically free, but there is a limited number available each day, and visitors must apply in advance, typically 24 hours to seven days. Some examples of such programs include the SEA Visitor Pass Program, the MSY Guest Pass, the SAT Pass program, and the LAN Visitor Pass Program. These passes allow visitors to shop in duty-free stores, access airport lounges, dine in restaurants, and meet someone at their gates.
Accompanying Minors, the Elderly, or People with Special Needs
In certain cases, non-travellers may be allowed to accompany minors, the elderly, or people with special needs beyond the security checkpoint. However, they will still need to obtain a gate pass or escort pass from the airline.
Departure and Arrival Areas
At some airports, there may be separate areas for departures and arrivals, with no route to the outside world from the departures area. In such cases, non-travellers may be able to meet arriving passengers or accompany departing passengers to a certain point before they proceed through security.
While there are specific cases where non-travellers can enter airports, it is important to note that each airport may have its own regulations and procedures, and it is always recommended to check with the specific airport for their policies and requirements.
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COVID-19 restrictions at airports
The COVID-19 pandemic has brought about several changes to airport procedures, with many airports introducing new restrictions. While rules vary across different airports and countries, here are some general COVID-19 restrictions that you may encounter at airports:
Visitor Restrictions
In the past, non-passengers could usually accompany travellers inside the airport, assist with check-in, and even see them off at the departure gate. However, due to COVID-19, many airports now restrict entry to only those with a valid airline ticket to limit the number of people indoors. This means that non-passengers may not be allowed to enter the airport beyond the main terminal or check-in areas. Some airports have introduced visitor pass programs, which allow non-passengers to enter the post-security areas, but these passes are usually limited in number and must be applied for in advance.
Mask Mandates
Many airports and airlines have implemented mask mandates as a COVID-19 safety measure. For example, guests visiting the lounges at Dubai International Airport (DXB) are required to wear masks when not eating or drinking. Similarly, British Airways (BA) requires passengers to wear face masks onboard their flights and when disembarking, depending on the restrictions at the destination. BA also recommends changing masks every four hours.
Enhanced Cleaning Protocols
Airports and airlines have introduced enhanced cleaning protocols to ensure the safety of passengers and staff. For instance, British Airways uses HEPA filters that replace cabin air every 2 to 3 minutes, removing bacteria and virus clusters. Before boarding, key surfaces are disinfected after every flight, and planes are thoroughly cleaned daily. Additionally, Delta has partnered with Lysol to enhance cleaning measures at select TSA security checkpoints in the United States.
Testing Requirements
Some airlines have implemented COVID-19 testing requirements for passengers. For example, Delta rolled out an at-home testing program where passengers can test themselves and upload the results before departure. They also recommend packing an additional test to take before returning to the United States. Similarly, Etihad requires unvaccinated passengers to present a negative PCR test taken within 48 hours before their flight.
Social Distancing Measures
Initially, some airlines blocked seats to promote social distancing, while others filled planes to capacity to recover lost revenue. Now, you can expect full flights and busy airports, but each airline has its policies and procedures to ensure the safety and comfort of passengers.
These are some of the COVID-19 restrictions and procedures that you may encounter at airports. It is important to stay informed about the specific rules and guidelines of the airport and airline you are travelling with, as procedures may vary and change over time.
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Airport visitor pass programs
In the past, non-passengers were allowed to enter airports to assist travellers with check-in and luggage drop-off, or even to purchase tickets on the spot. However, after the COVID-19 pandemic, most airports implemented restrictions, allowing entry only to those with a valid airline ticket.
To address this issue, several airports in the US have introduced visitor pass programs, which allow non-ticketed visitors to access certain areas beyond security. These programs are designed to boost economic growth and revenue for the airports, as they encourage spending in the terminal. Additionally, they enable individuals to accompany their loved ones to the gate for a final hug or to greet them upon arrival.
- San Antonio International Airport (SAT Pass Program)
- Orlando International Airport (MCO Visitor Pass)
- Ontario International Airport (ONT+ Visitor Pass Program)
- Palm Springs International Airport (PSP Stay and Play Pass)
- Seattle–Tacoma International Airport (SEA Visitor Pass Program)
- Bishop International Airport (FNT Visitor Pass)
- Louis Armstrong New Orleans International Airport (MSY Guest Pass Program)
- Detroit Metropolitan Wayne County Airport (DTW Destination Pass program)
- Capital Region International Airport in Lansing, Michigan (LAN Visitor Pass Program)
- Orange County's John Wayne Airport (OC AirPASS)
To obtain a visitor pass, individuals typically need to fill out an online application in advance, providing personal information and their preferred date and time of arrival. Passes are usually free, but there may be a limited number available each day, and visitors are subject to the same security screening procedures as regular passengers. It is important to note that each airport's visitor pass program may have its own unique requirements and restrictions.
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Curbside drop-off rules
Parking
When dropping off a passenger, you may be able to park your car in a designated drop-off area without entering the terminal. Some airports have a limited number of parking spaces specifically for drop-offs, so it is important to check the rules of the specific airport you are visiting.
Accompanying Passengers
In some airports, non-ticketed visitors are allowed to enter the terminal and accompany passengers to the check-in counters and luggage drop-off desks. However, they are usually not permitted to pass through the security checkpoint without a valid ticket, boarding pass, or gate pass. Some airports offer visitor pass programs that allow non-ticketed individuals to access certain areas beyond security, but these passes may require advance application and are often limited in number.
Security Checks
All individuals entering the airport terminal, regardless of whether they are ticketed passengers or not, will be subject to security checks. This includes presenting a valid ticket or boarding pass, as well as undergoing screening procedures such as metal detection and X-ray scans of personal items. It is important to arrive at the airport early to allow sufficient time for security checks, especially during busy travel periods.
COVID-19 Considerations
The COVID-19 pandemic has also led to changes in airport procedures. Many airports now require all individuals, including those dropping off passengers, to wear face masks and maintain physical distancing. Some airports may have additional health screening measures in place, such as temperature checks or health declaration forms. It is important to check the specific guidelines of the airport you are visiting to ensure compliance with their COVID-19 protocols.
Airport-Specific Rules
Different airports may have unique rules and regulations regarding curbside drop-offs. For example, San Antonio International Airport in the United States offers a SAT Pass program that allows non-ticketed visitors to access certain areas beyond security. Other airports, like Detroit Metropolitan Airport, offer in-person pass applications through kiosks located in the departure areas. It is always a good idea to check the official website or contact the airport directly to understand their specific curbside drop-off rules and requirements.
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Re-entering the terminal after exiting
Pre-pandemic, non-passengers were allowed inside airport terminals. They could accompany travellers to the check-in and luggage drop-off desks and leave before the traveller went through security. However, most airports have changed their policies since then and now require a valid airline ticket to enter.
That said, it is possible to exit and re-enter an airport terminal. Some travellers exit the terminal through arrivals to meet a friend and then re-enter via security. However, this may require an escort from airport staff and the release of your boarding pass from the security system. It is also important to note that you will need to go through security again, which may cause delays.
In some countries, you may need to show your boarding pass to re-enter the airport, as it serves as proof that you have a flight later that day. This is particularly true for US airports. If you are travelling on an international flight, it may be more complex, as you have been recorded as leaving the country. In such cases, you may need to approach departure passport control and ask for directions to an exit or an escort to the landside area.
If you are connecting through an airport, it is generally possible to exit and re-enter the terminal. However, you may need to go through security again, which could delay your connection. It is always a good idea to check with airport staff before exiting the terminal to ensure you can re-enter.
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Frequently asked questions
Yes, you can. However, you will need an airport escort pass from the airline. Some airports also offer visitor pass programs that allow non-ticketed visitors to enter the post-security terminal.
Yes, applications for visitor passes are typically completed ahead of your visit, usually up to 24 to seven days in advance.
You will need to show a valid government-issued ID and go through the Transportation Security Administration (TSA) screening procedures.
Yes, you can re-enter the airport after leaving the terminal. However, you will need to go through security again.
