Owais Crawford
Boston Logan International Airport allows Uber, Lyft, and other rideshares to drop off and pick up passengers. However, Uber drivers can only drop off passengers at designated drop-off areas, which are typically the standard passenger drop-off areas (departures/ticketing) based on the selected terminal and/or airline. Passengers with accessibility needs can be dropped off at the terminal curb at any time. There is a $3.25 drop-off fee for Uber rides, reduced to $1.50 for shared rides.
| Characteristics | Values |
|---|---|
| Uber drop-off allowed at Logan Airport | Yes |
| Curbside drop-off allowed | Yes, for passengers with accessibility needs |
| Drop-off location | Central Parking Garage, Terminal B Parking Garage, or terminal curb areas |
| Drop-off fee | $3.25 for Uber rides, $1.50 for shared rides |
| Waiting lot required for drivers | Yes |
| Driver app requirements | Must be open at all times while on airport property |
| Uber vehicle decal | Must be displayed on front and rear passenger windshields |
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What You'll Learn
Uber drop-off and pick-up at Logan Airport is allowed
Yes, Uber drop-off and pick-up at Logan Airport are allowed, but there are specific instructions that must be followed.
Firstly, Uber drivers are only permitted to drop off and pick up passengers with accessibility needs at the terminal curb. To request an accessible ride, passengers must open the Uber app and select "Boston Logan International Airport (BOS)" as their destination. They should then select "Accessibility" under the list of popular airlines, followed by their terminal and product. After confirming their pickup location, drivers will be directed to the Departures (upper) curbside 24 hours a day.
For passengers without accessibility needs, Uber drivers are not allowed to pick up or drop off passengers at the terminal curbside. Instead, all pickups and drop-offs have moved to the Central Parking Garages. It takes approximately 4-6 minutes to walk from the new Uber drop-off area in the central garage to Terminals A and B. There is also a $3.25 drop-off fee for Uber rides, reduced to $1.50 for shared rides.
When on airport property, Uber drivers must keep the Driver app open at all times and ensure that the Uber vehicle decal is displayed on the front and rear windshields. Violations of airport regulations, such as picking up or dropping off passengers outside the designated areas, may result in fines of $200 per violation and/or suspension of airport access.
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There is a $3.25 drop-off fee for Uber rides
Uber can drop off passengers at Boston Logan International Airport. However, there is a $3.25 drop-off fee for Uber rides, which will be implemented in December. This fee is reduced to $1.50 for shared rides. This is in addition to the existing $3.25 pickup fee.
The new Uber drop-off area is located in the central garage, and it takes approximately 4 minutes to walk from there to Terminal A and 6 minutes to Terminal B. The changes are intended to reduce congestion and improve the customer experience. Uber drivers will drop off passengers at the standard passenger drop-off area (departures/ticketing) based on the selected terminal and/or airline. However, passengers with accessibility needs can request a curbside drop-off at the terminal curb at any time, regardless of the time of day. To do this, passengers should inform their driver of their accessibility needs and select "Accessibility" in the Uber app when confirming their trip.
It is important to note that violations of airport regulations, such as dropping off passengers outside the designated areas, can result in fines of $200 per violation and/or suspension of airport access. Uber drivers must adhere to the airport's terms and regulations to avoid citations or restrictions. When on airport property, drivers must keep the Uber app open at all times and display the Uber vehicle decal on their windshield.
Additionally, passengers can request multiple stops during their ride to the airport and specify their preferred drop-off location or door within the airport. It is recommended to reserve a ride ahead of time to minimise wait times, especially for international travel, where it is advised to arrive at the airport 3 hours in advance.
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Uber drivers will take you to the standard drop-off area
Uber drivers can drop you off at Boston Logan International Airport. However, they will not be able to drop you off curbside at the terminal entrance. Instead, they will take you to the standard drop-off area in the central parking garage. This change was implemented by Massport to reduce congestion at the airport's curbs, roadways, and gateways and improve the customer experience.
If you have accessibility needs, your Uber driver can drop you off at the terminal curb at any time. To request a curbside drop-off, inform your driver that you require this due to an accessibility need. When confirming your trip in the Uber app, select "Boston Logan International Airport (BOS)" as your destination and then select "Accessibility" under the list of popular airlines. Your driver will then be directed to the departure-level curbside of the terminal you choose.
It is important to note that there is a \$3.25 drop-off fee for Uber rides at Logan Airport, which is reduced to \$1.50 for shared rides. This fee is in addition to any tolls that may apply along your route. To avoid fines or suspension of airport access, Uber drivers must adhere to the designated drop-off areas and other airport regulations.
When taking an Uber to Logan Airport, it is recommended that you allow yourself plenty of time to get there. The airport suggests arriving three hours early for international travel. You can reserve your ride ahead of time to help minimize wait times. Additionally, you can request multiple stops during your ride to the airport if needed.
Overall, while Uber drivers will not take you directly to the terminal entrance, they can still facilitate your drop-off at Logan Airport by bringing you to the standard drop-off area or the curbside if you have accessibility needs.
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Curbside drop-offs are allowed for passengers with accessibility needs
While Uber and Lyft services have been moved to the central garage at Boston Logan International Airport, curbside drop-offs are allowed for passengers with accessibility needs. This means that passengers with disabilities can choose to be dropped off at the terminal curb areas.
To request a curbside drop-off, passengers should inform their Uber driver that they require a curbside drop-off due to an accessibility need. This can be done by sending the driver a message. Alternatively, passengers can select "Boston Logan International Airport (BOS)" as their destination and then select "Accessibility" under the list of popular airlines. The driver will then be directed to the departure-level curbside of the chosen terminal.
It is important to note that drivers must adhere to airport regulations when dropping off passengers at Logan Airport. Violations, such as dropping off passengers outside the designated passenger drop-off area, can result in fines or suspension of airport access.
Passengers with accessibility needs can also request wheelchair assistance at the new drop-off areas in the central garage. Additionally, passengers with disabilities can be picked up curbside at the terminals if they choose. To request an accessible ride from the central parking garage, passengers can follow the directions provided by the airport. This includes opening the ride-sharing app and selecting the appropriate destination and terminal.
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Uber drivers must adhere to airport regulations
Uber drivers must adhere to Logan Airport's regulations to avoid fines and suspension of airport access. Firstly, Uber drivers must enter the designated waiting lot and keep the Driver app open at all times while on airport property. The Uber vehicle decal must be displayed on the front and rear windshields.
When picking up passengers, Uber drivers should follow the app's directions to the designated pickup areas, which are typically in the Central Parking Garage. Uber drivers are permitted to pick up passengers curbside at the terminals if the rider has an accessibility need. In such cases, the driver should follow the app to the ARRIVALS lower level or the Departures (upper) curbside.
For drop-offs, Uber drivers should take passengers to the standard passenger drop-off area based on their selected terminal. Curbside drop-offs are allowed for passengers with accessibility needs, and drivers should follow the app to the Departure-level curbside of the chosen terminal.
It is important to note that the regulations at Logan Airport are subject to change, and Uber drivers should stay updated with the latest information provided by the airport and Uber.
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Frequently asked questions
Yes, Uber can drop off passengers at Boston Logan International Airport. Uber drivers will typically take you to the standard passenger drop-off area (departures/ticketing area) based on your selected terminal and/or airline. However, you can request a different location or specific door.
Yes, passengers with accessibility needs can request a curbside drop-off at Logan Airport. This can be done by selecting "Accessibility" in the Uber app after choosing "Boston Logan International Airport (BOS)" as your destination.
Yes, there is a \$3.25 drop-off fee for Uber rides at Logan Airport. This fee is reduced to \$1.50 for shared rides.
