
If you're planning to pick up an unaccompanied minor from the airport, there are a few important things you need to know and some procedures you must follow. This process can vary depending on the airline, but generally, a valid ID must be presented, and the airline will not release the minor to anyone other than the person named. It's also important to arrive at the airport with plenty of time to spare and to stay in contact with the airline staff.
| Characteristics | Values |
|---|---|
| Who can pick up an unaccompanied minor? | A parent or accompanying adult |
| Requirements | A valid ID and signature of the person meeting the child |
| Time of arrival | Two hours before the scheduled arrival to obtain a gate pass |
| Changes to the person picking up the child | Notify the airline of the new information |
| Verification | The airline will contact the original accompanying adult to verify the new person's identification |
| Pick-up location | The person will typically be issued a gate pass; in some locations, they will be directed to the airline's baggage service office |
| Connection flights | The airline will escort the minor and introduce them to the flight attendants |
| Delays or cancellations | The airline will contact the person picking up the child and rebook them on another flight |
| Meals and accommodation | The airline will arrange meals and accommodation if the minor needs to stay overnight |
| Notifications | The parent or guardian will receive notifications about the minor's journey |
| Fee | $150 each way, plus applicable taxes |
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What You'll Learn
- The adult picking up the child should arrive at the airport two hours before the scheduled arrival time
- The adult must present a valid ID and provide a signature
- The airline will notify the adult when the flight is airborne
- The adult should remind the child to only ask for help from uniformed staff
- The adult should remind the child to wait for a team member to escort them off the plane

The adult picking up the child should arrive at the airport two hours before the scheduled arrival time
When preparing to pick up an unaccompanied minor, it is essential to plan ahead and arrive at the airport with ample time to spare. For this reason, it is highly recommended that the designated adult picking up the child arrives at the airport at least two hours before the scheduled arrival time. This buffer allows for any potential delays or unforeseen circumstances and ensures a smooth and timely pickup process.
Arriving early gives the adult adequate time to navigate through the airport, locate the correct gate, and contact the necessary personnel. It is crucial to remember that the process of retrieving an unaccompanied minor may vary slightly depending on the airline and airport procedures. However, in most cases, the adult will need to obtain a gate pass to enter the secure area and meet the child at the gate upon arrival.
By arriving early, the adult can also confirm the child's arrival time and flight status, reducing the chances of missing any last-minute changes or delays. This proactive approach ensures that the adult is not rushed and can remain calm and composed during the entire process, which is especially important when dealing with young travellers who may be feeling anxious or overwhelmed.
Additionally, this extra time provides an opportunity to coordinate with the airline staff and ensure that all necessary documentation and identification are in order. It also allows for any potential issues or discrepancies to be addressed promptly, such as verifying the identity of the pickup person if they differ from the original accompanying adult. Being proactive and allowing extra time at the airport helps to create a seamless and stress-free experience for both the adult and the child.
In conclusion, by arriving at the airport two hours before the scheduled arrival time, the adult can effectively navigate the airport procedures, maintain open communication with airline staff, and provide a sense of comfort and security for the child during their journey. This advanced planning demonstrates responsibility and prioritises the well-being and safety of the unaccompanied minor.
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The adult must present a valid ID and provide a signature
When picking up an unaccompanied minor at the airport, the adult must present a valid ID and provide a signature. This is a crucial step to ensure the safety and security of the minor. The ID verification process confirms the identity of the designated guardian or caretaker, allowing the airline to release the minor into their care.
Delta Air Lines, for example, has specific procedures in place for unaccompanied minors. They require a valid ID and signature from the person meeting the child. This information is captured and recorded by a Delta representative. The airline will not release the minor to anyone other than the person named during the check-in process. This measure helps to ensure that the child's safety is prioritised during the travel process.
In the event of a last-minute change, if someone other than the person named at check-in arrives to pick up the child, Delta will take additional steps to verify their identity. A Delta representative will contact the original accompanying adult to confirm the identity of the new pickup person. This added layer of security further safeguards the minor's well-being.
American Airlines also emphasises the importance of ID verification for unaccompanied minors. They instruct the adult picking up the child to remain connected and receive flight notifications. By doing so, they can be aware of any potential delays or changes in the child's itinerary. This proactive approach ensures that the adult is prepared and can provide the necessary identification and signature upon the child's arrival.
It is worth noting that, in some cases, the adult picking up the unaccompanied minor may need to obtain a gate pass. This pass allows them to access the gate area and meet the arriving flight. By following the airline's specific procedures and providing valid identification and a signature, the adult can ensure a smooth and secure process for welcoming the minor into their care.
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The airline will notify the adult when the flight is airborne
When dropping off an unaccompanied minor at the airport, an adult must accompany them to the departure gate and stay until the flight is airborne. The adult should inform the gate agent that they have an unaccompanied minor travelling on the flight. The gate agent will then board the child early so they can meet the flight crew and learn about the plane's safety features. Once the flight is airborne, the airline will notify the adult, and they can leave the airport. The airline will also notify the adult who is picking up the child at the other end, so they know the child is on their way.
Flight attendants will check on the child as duties allow, but they cannot continuously monitor them throughout the flight. If the child has any questions or needs assistance, they should speak to a flight attendant. It is recommended that the child's parent or guardian remind them to ask for help only from a uniformed team member. The child should also be advised to wait for a team member to escort them off the plane when they land.
The adult picking up the child should also stay connected with the child's journey by signing up for flight notifications. This will allow them to track the child's flight and receive updates on any delays or cancellations. If the child misses a connecting flight or needs to stay overnight due to disruptions, the airline will contact the people listed on the unaccompanied minor form and make the necessary arrangements.
To help the child feel more comfortable during the flight, it is recommended to pack games, books, and snacks in their carry-on bag. It is also important to attach an ID card and contact information to their carry-on bag or jacket, and to ensure any electronic devices are fully charged.
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The adult should remind the child to only ask for help from uniformed staff
When a child travels alone, it can be a daunting experience for both the child and their parents. It is important to prepare the child for their journey and remind them to only ask for help from uniformed staff. This is an important safety measure, as it ensures the child's security and prevents them from inadvertently putting themselves in a vulnerable position.
The adult should remind the child to identify and approach only uniformed staff for assistance. This includes staff from the airline, such as flight attendants and gate agents, who are trained to assist unaccompanied minors. These staff members can be easily identified by their distinctive uniforms, which the adult can point out to the child before their journey. By seeking help only from uniformed staff, the child can ensure their safety and well-being throughout their travel.
Additionally, the adult should provide the child with important contact information and phone numbers. This enables the child to reach out for help if needed and allows them to stay connected with their family during their journey. It is also beneficial to remind the child to carry essential items, such as a charged electronic device, snacks, and entertainment, to make their travel experience more comfortable and enjoyable.
It is crucial for the child to understand that they should not leave the airport or seek assistance from strangers. By following this instruction, the child can maintain their safety and avoid potential risks. The adult should also remind the child to wait for a uniformed team member to escort them off the plane upon arrival. This ensures a safe and proper handover to the designated guardian or accompanying adult at the destination airport.
Preparing the child by reminding them to seek help only from uniformed staff is a vital aspect of ensuring their safety and well-being during their solo journey. It empowers the child to take responsibility for their own safety and provides a sense of security for both the child and their family. By following these instructions, the child can navigate their travel experience with confidence and peace of mind.
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The adult should remind the child to wait for a team member to escort them off the plane
It is important to remind the accompanying adult that the child should wait for a team member to escort them off the plane. This is a safety measure that should not be overlooked. The adult should remind the child to look out for someone in a uniform and to wait for them to come and walk them off the plane. This is standard procedure for unaccompanied minors, and it ensures the child is handed over safely to the correct adult. It also allows the flight crew to confirm that the person picking up the child is authorised to do so.
The adult should also remind the child to follow any instructions given by the flight attendants. It is important that the child understands that the flight attendants will be busy with their duties and may not be able to continuously monitor the child. However, the child should feel comfortable asking a flight attendant for assistance if needed.
In the case of connecting flights, the child will be escorted by a representative to the next gate and introduced to the new flight attendants. Here, the child will again need to wait for a team member to escort them off the plane and to the next gate. The adult should emphasise this to the child, especially if the trip involves multiple connections.
Additionally, the adult should remind the child to ask for help only from uniformed staff members. This is an important safety measure, as it ensures the child is not approached by strangers or people without the proper authorisation. By reminding the child of these procedures, the adult can help ensure a safe and smooth journey.
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Frequently asked questions
A valid ID must be presented and a signature captured of the person meeting the child. The airline will not release the child to anyone other than the person named. A parent or accompanying adult should report to the destination airport two hours before the scheduled arrival to obtain a gate pass.
Yes, but the accompanying adult must call the airline beforehand to provide the new information. Upon arrival, a representative from the airline will contact the original accompanying adult to verify the identification of the new pickup person.
The airline will contact the people listed on the unaccompanied minor form and arrange a different flight. If the minor needs to stay overnight, the airline will arrange accommodations, meals, and supervision.
The airline will rebook the minor on the next available departure to their destination and stay with them until they can be boarded. The airline will also contact the person at the destination who is designated to pick up the child.
When you arrive at the airport, see an airport customer service agent for information regarding drop-off. Remind your child to only speak to airline representatives if they need anything and to not leave the gate area at any time.































