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If you're travelling to Japan, you can pick up a pocket WiFi device at Narita Airport. This is a great option if you want to stay connected while exploring the country. Several companies offer pocket WiFi rental services at Narita Airport, including Sakura Mobile, AnyFone, and NINJA WiFi. These companies provide high-speed, unlimited data usage, and some even offer add-ons like mobile batteries and SIM cards. To pick up your WiFi device, look for the designated counters or post offices in Terminals 1 and 2, which cater to international flights. It is recommended to reserve your pocket WiFi device in advance and check the operating hours of the pickup locations, which are usually based on the arrival schedules of international flights.
| Characteristics | Values |
|---|---|
| Pocket WiFi Providers | Sakura Mobile, Japan Wireless, AnyFone, NINJA WiFi, JAL ABC |
| Terminals | 3 (1 and 2 for international flights, 3 for domestic) |
| Sakura Mobile Pickup Times | Terminal 1: 7:00 am – one hour after the final international flight arrival |
| Terminal 2: 7:00 am – one hour after the final international flight arrival | |
| Sakura Mobile Return Process | Place the device in the provided return envelope and send it back from anywhere in Japan |
| Japan Wireless Pickup Points | JTB Counter at Terminal 1, JAL ABC Counter at Terminal 1 |
| AnyFone Pickup and Return | Pick up and return at Narita Airport or other major airports: Haneda Airport, Central Japan International Airport, Kansai International Airport |
| NINJA WiFi Pickup | Pickup at NINJA WiFi counters in major international airports in Japan |
| JAL ABC | WiFi rental service run by JAL (Japan Airlines) with a flat fee structure |
| WiFi Device Features | Unlimited data, fast speed 4G internet, ability to connect multiple devices, extra mobile battery |
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What You'll Learn
Sakura Mobile: Pick up from Terminal 1 and 2 post offices and counters
Sakura Mobile offers convenient pick-up and drop-off services across Japan for residents and travellers, including at airports, hotels, and residential addresses.
At Narita Airport, Sakura Mobile products, including SIM cards, eSIMs, and Pocket WiFi, can be picked up from Terminal 1 and Terminal 2.
In Terminal 1, the pick-up location is at the JAL ABC Counter on the 1st floor of the South Wing (Arrivals). Please note that Sakura Mobile orders cannot be picked up at the North Wing JAL ABC Counter. The operating hours for Terminal 1 are from 6:30 AM to one hour after the final international flight arrival.
In Terminal 2, the pick-up location is also at the JAL ABC Counter on the 1st floor (Arrivals). Terminal 2's operating hours are the same as Terminal 1, from 6:30 AM to one hour after the final international flight arrival.
There is no Sakura Mobile counter at Narita Terminal 3. For pick-up, please use Terminal 2. You can walk (630m) or take a shuttle bus to transfer from Terminal 3 to Terminal 2.
If you choose to pick up your Sakura Mobile order at the post office at the airport, please note the operating hours of the post office. Most post offices are open from 9:00 to 17:00 on weekdays.
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JAL ABC: Available at the JAL ABC Counter in Terminal 1
Yes, you can pick up a pocket WiFi device at Narita Airport. The airport has three terminals, with Terminal 3 mainly serving domestic flights and international flights arriving at Terminals 1 and 2.
The JAL ABC Counter in Terminal 1 is located on the first floor of the Central Building's South Wing. The counter is open from 7:00 a.m. to 9:00 p.m. daily.
When renting a pocket WiFi device from JAL ABC, you will need to present your ID (passport) and credit card. If you pay for the device at the time of pickup, you may not need a credit card. The fee for the Loss and Damage Waiver is 210 yen per day per device, and it is recommended to purchase this waiver as it covers up to 70% of the cost to replace the device due to theft or loss.
In addition to WiFi rental services, JAL ABC also offers a compact portable charger for rent, which can be used to charge your WiFi device, smartphone, tablet, and other devices.
Please note that WiFi rental counters are located before departure passport control, so make sure to pick up your device before proceeding through security.
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Japan Wireless: Pick up from the JTB Counter in Terminal 1
If you're looking to pick up a pocket WiFi router from Japan Wireless at Narita Airport Terminal 1, you'll need to head to the JTB Counter. Here's a detailed guide to help you find it:
Japan Wireless Pickup at Narita Airport Terminal 1:
JTB Counter Location:
The JTB Counter at Terminal 1 is located in the Central Building. A helpful landmark to look out for is the Tokyo Tourist Information Center, which is nearby.
Business Hours:
While specific business hours for the JTB Counter at Terminal 1 are not mentioned, the JAL ABC Counter at Terminal 1 is open from 7:00 a.m. to 9:00 p.m. It's safe to assume that the JTB Counter's hours may be similar, but it's always a good idea to check with Japan Wireless for the most up-to-date information.
Other Pickup Points at Narita Airport:
If you're arriving at or departing from a different terminal, it's worth noting that Narita Airport has multiple terminals. Terminal 1 and Terminal 2 cater to international flights, while Terminal 3 is primarily for domestic flights. Japan Wireless has two pickup points at Terminal 1 (JTB Counter and JAL ABC Counter) and one at Terminal 2 (JAL ABC Counter). If you're unsure about your arrival or departure terminal, you can contact Japan Wireless customer support, and they will assist you based on your flight number.
Benefits of Pocket WiFi:
Pocket WiFi devices offered by Japan Wireless provide unlimited data usage with fast 4G internet coverage throughout Japan. Additionally, you can take advantage of their friendly English-speaking customer support. They also offer free extra mobile batteries with their Pocket WiFi units, and they don't charge a cancellation fee.
By following these instructions, you should have no trouble picking up your Japan Wireless Pocket WiFi device from the JTB Counter at Narita Airport Terminal 1.
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AnyFone: Pick up and return at Narita Airport
Yes, you can pick up and return a pocket WiFi device at Narita Airport.
AnyFone: Pick-up and Return at Narita Airport
AnyFone offers a range of rental items, including pocket WiFi routers, smartphones, voice translation devices, and 360-degree cameras. You can pick up and return your rental items at SoftBank Global Rental stores, which are conveniently located just steps away from the central entrance of the Arrival Floor at Narita Airport. The store is positioned right between the International A/B Arrivals.
AnyFone also has a 24/7 eSIM kiosk and WiFi router rental machine available at the airport.
Other Options at Narita Airport
In addition to AnyFone, there are several other pocket WiFi rental companies operating at Narita Airport. Sakura Mobile, for example, has some of the lowest prices and an online reservation system. You can pick up your device from Sakura Mobile at Narita Airport Terminal 1 and Terminal 2 during operating hours (7:00 am – one hour after the final international flight arrival).
Another option is Japan Wireless, which offers two types of WiFi routers with unlimited 4G LTE internet and no data usage limitation. You can pick up your device from the post offices in Narita Airport Terminal 1 and 2, and use a pre-paid return envelope to drop it off at any post box in Japan.
Finally, NINJA WiFi also has counters at Narita International Airport Terminals 1, 2, and 3, where you can pick up and return your WiFi device.
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Ninja WiFi: Pick up at the Ninja WiFi counter in Terminal 1
Yes, you can pick up a pocket WiFi device at Narita Airport. Ninja WiFi, a company that provides specialised internet services for visitors to Japan, has a counter in Terminal 1 of Narita International Airport.
Ninja WiFi offers 4G and 5G unlimited plans for one or two devices. Their WiFi routers offer a fast, secure internet connection with unlimited data. They also have a large number of pick-up locations with counters available in major airports across Japan.
To pick up your WiFi device, look for the Ninja WiFi counter in the Central Building of Terminal 1. This counter is for pick-up only, so if you need to return your WiFi device, please use the counter in the centre building for returns.
It is recommended that you reserve your pocket WiFi device in advance instead of buying it at the airport. This way, you can also check whether the provider has English support. Ninja WiFi, for example, has an English-speaking customer support team.
Other companies that provide pocket WiFi services at Narita Airport include Sakura Mobile and JAL ABC. Sakura Mobile has some of the lowest prices and an online reservation system, while JAL ABC is a WiFi rental service run by Japan Airlines.
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Frequently asked questions
Yes, there are several companies that provide pocket WiFi devices at Narita Airport. These include Sakura Mobile, AnyFone, Japan Wireless, and NINJA WiFi. You can pick up your device at the counters or post offices in Terminals 1 and 2.
Most companies provide a pre-paid return envelope with the WiFi unit. You can drop this envelope into any post box in Japan. Alternatively, you can return the device to the provider's counter at the airport.
Renting a pocket WiFi device at Narita Airport ensures that you have internet access from the start of your trip in Japan. This can help you stay connected and avoid getting lost while exploring the country. Some providers also offer additional benefits, such as unlimited data usage, high-speed connections, and free mobile batteries.
