
Boots UK offers a Click & Collect service at selected airports in the UK, including Heathrow, Gatwick, Manchester, East Midlands, and more. This service allows customers to order items online and collect them at the airport, even after security, which is especially useful for getting around liquid restrictions. The service is available for a range of items, including baby supplies, toiletries, and beauty products, but there are some restrictions on certain items. Orders must be placed at least 3 days before the flight, and there is a £4.50 fee for the service.
| Characteristics | Values |
|---|---|
| Service Name | Click & Collect/Order & Collect |
| Availability | Selected UK airports, including Heathrow, Gatwick, Manchester, East Midlands, Glasgow, Liverpool, London City, Stansted, Aberdeen, Birmingham, Edinburgh, Luton, Newcastle, Belfast City |
| Items Available | Baby supplies, toiletries, sun care, makeup, travel essentials, No7 skincare, Liz Earle Beauty, Sleek Makeup, etc. |
| Items Not Available | Sharp/pointed items, shavers, razor blades, nail clippers, hair dye, children's pretend weapons, nail varnish remover, gift sets with sharp items, lithium batteries |
| Order Timing | 2 weeks to 3 days before the flight; 7 days for Glasgow Airport; 48 hours for Liverpool Airport |
| Collection Timing | Up to 7 days after the chosen delivery date |
| Payment Methods | Credit, debit, PayPal |
| Fees | £4.50 per order |
| Benefits | Bypass liquid allowance limits, earn Advantage Card points, exclusive online deals and promotions |
| Considerations | May be subject to restrictions on return flights, check with the airline, may not be allowed in addition to hand luggage |
| Contact | Aberdeen: +44 (0)1224 722537 |
| Glasgow: 0141 889 5222 |
Explore related products
What You'll Learn
- Baby supplies, such as nappies, baby food, and baby milk, can be ordered and collected at the airport
- Make-up, sun lotion, and other non-baby items can also be ordered
- Items that cannot be ordered include sharp objects, such as scissors, razors, and nail clippers
- Orders are held for 7 days and then returned for a refund
- The service is available at 15 airports, including Heathrow, Gatwick, and Manchester

Baby supplies, such as nappies, baby food, and baby milk, can be ordered and collected at the airport
Travelling with a baby can be challenging, especially when it comes to packing all the essentials. Fortunately, Boots offers a convenient service that allows you to order baby supplies, such as nappies, baby food, and baby milk, and collect them at the airport before your flight. This service is a great way to save time and space in your luggage.
Here's how it works:
Ordering
When placing your order online, ensure you select a delivery date that is at least 3 days before your flight. This allows enough time for your selected store to prepare your order. You can also choose to order up to 7 days in advance for an even more relaxed experience.
At checkout, carefully select the correct airport and terminal, double-checking that you have chosen the store located after security. You will also need to pay for your order in full using a credit card, debit card, or PayPal.
Collection
Once your order is ready, you will receive a text notification. Your items will be held for 7 days from your chosen delivery date, so there's no need to worry if your flight is delayed or you need to make last-minute adjustments.
When you arrive at the airport, simply head to the designated Boots store and speak to a staff member. Have your order confirmation email and the name the order was placed under ready for a smooth collection process.
Important Considerations
While this service is incredibly convenient, there are a few things to keep in mind. Firstly, there is a £4.50 fee for the airport Click & Collect service, regardless of your total spend. Additionally, certain items, such as sharp or pointed objects, are not permitted for airport delivery and will be confiscated by security.
Also, remember that items purchased may be subject to restrictions on return flights, so plan accordingly. Lastly, if your flight is cancelled or you are unable to collect your order, your parcel will be returned to the Boots warehouse, and a refund will be processed.
By utilising this service, you can ensure you have all the baby supplies you need for your trip, making your travel experience more enjoyable and stress-free.
Airport Security and Medication: Paracetamol Allowed?
You may want to see also
Explore related products

Make-up, sun lotion, and other non-baby items can also be ordered
Boots offers a Click & Collect service at selected UK airports, including Heathrow, East Midlands, Gatwick, Manchester, Glasgow, Liverpool, London City, and Birmingham International. This service allows customers to order items online and collect them at the airport before their flight, saving space in their luggage and ensuring they have the products they need.
To use the Click & Collect service, customers should select a delivery date at least three days before their flight, although some airports may require a longer lead time. It is important to choose the correct airport store located after security to avoid confusion. Once the order is placed, customers will receive a confirmation, and their items will be held for seven days.
It is important to note that certain items are restricted from being ordered through Click & Collect, such as sharp or pointed objects, shavers, and lithium batteries. Additionally, any items purchased after security checkpoints may be subject to restrictions on return flights.
The Click & Collect service at Boots airport stores offers a convenient way for travellers to obtain their desired items, including make-up and sun lotion, ensuring they have what they need for their trip without worrying about luggage restrictions.
High Flyers: Airport Access Denied
You may want to see also
Explore related products

Items that cannot be ordered include sharp objects, such as scissors, razors, and nail clippers
Yes, you can order items from Boots and collect them at selected UK airports, including Heathrow, East Midlands, Gatwick, Manchester, and Glasgow. This service is especially useful for bulky items like nappies or baby formula, as well as for buying liquids over 100ml, such as sun lotion or full-size bottles of perfume.
However, there are some restrictions on what you can order for airport collection. Items that cannot be ordered include sharp objects, such as scissors, razors, and nail clippers. This restriction is in place due to safety regulations enforced by aviation authorities like the Transportation Security Administration (TSA) and Federal Aviation Administration (FAA). These regulations are designed to prevent any potential inflight dangers.
Other sharp or pointed items prohibited from airport collection include tweezers, pointed nail files, shavers, and razor blades. Additionally, items like nail varnish remover, hair dye, and lithium batteries are also restricted. These items fall under the category of prohibited goods that cannot be carried onto an aircraft for safety reasons.
It is important to note that even if an item is generally permitted, it may still be subject to additional screening and could be restricted if it triggers security concerns. The final decision on whether an item is allowed through the security checkpoint rests with the TSA officer. Therefore, it is advisable to carefully review the prohibited items list provided by the TSA and FAA before placing your order for airport collection.
Metal Detector Travel: JFK Airport Rules
You may want to see also
Explore related products

Orders are held for 7 days and then returned for a refund
Boots' Click and Collect service allows customers to buy and pay for items online and then collect them in-store at their convenience. This service is available at selected airports in the UK, including Heathrow Airport, East Midlands Airport, and many more. When using the Click and Collect service, it is important to select the airport store located after security at checkout.
To use the Click and Collect service at the airport, you must select a delivery date at least three days before your flight. This allows enough time for your parcel to be prepared. You will receive an order confirmation once your order has been confirmed and a text message when it is ready for collection.
It is recommended that you allow at least 15 minutes to collect your order in-store, as the items are held in a secure area outside of the store. Additionally, it is important to note that orders are held for seven days from the chosen delivery date. If an order is not collected within this period, it will be returned to the warehouse, and a refund will be processed.
The Click and Collect service is particularly useful for purchasing liquids and bulky items, such as baby supplies, toiletries, and sun care products, which may be restricted to 100ml or have limited space in your luggage. By using this service, you can take advantage of exclusive online deals and promotions while earning Boots Advantage Card points.
Baby Formula: Airport Security Clearance?
You may want to see also
Explore related products

The service is available at 15 airports, including Heathrow, Gatwick, and Manchester
Boots offers a Click & Collect service at selected airports in the UK, enabling you to pre-order items and pick them up after passing through security. This service is available at 15 airports, including Heathrow, Gatwick, and Manchester.
The service is especially useful for families, as it allows them to collect bulky items, such as nappies, baby formula, and Mothercare clothing, at the airport. It also helps you save space in your luggage and time spent preparing liquids for screening. You can order items like sun lotion, makeup, and other non-baby items through the Click & Collect service.
When placing an order, ensure that you select the correct terminal and the Boots store located after security. Some airports have Landside stores before security as well as Airside stores after security. It is important to note that certain items, such as sharp or pointed objects, shavers, and lithium batteries, cannot be ordered for airport delivery.
To use the Click & Collect service, place your order online at least 3 days before your flight. You will receive a text message when your order arrives at the store, and it will be held for up to 7 days. If your flight is cancelled and you are unable to collect your parcel, it will be returned to the warehouse, and a refund will be processed.
The Click & Collect service at Boots airport stores is a convenient option for travellers, allowing them to purchase essential items and collect them at their convenience before their flight.
Airport Wheelchair Accessibility: Can I Get a Wheelchair?
You may want to see also
Frequently asked questions
Yes, you can order from Boots and collect at selected UK airports, including Heathrow, East Midlands, Gatwick, Manchester, Glasgow, Liverpool, and Birmingham International.
First, select a delivery date at least 3 days before your flight. Then, choose the airport store located after security at checkout and pay online. You will receive a confirmation email once your order has been placed and a text when it's ready for collection.
You can order most things, including products over 100ml, baby supplies, toiletries, sun care, and travel essentials. However, there are some restrictions on certain items, such as sharp or pointed objects, shavers, and nail clippers.
Boots airport stores will typically hold your order for 7 days. If it is not collected within this period, your parcel will be returned to the warehouse, and a refund will be processed.











































