
Starbucks has been a go-to coffee option for many travellers, with the majority of airports having at least one Starbucks outlet. However, the long lines at these outlets have been a common pain point for travellers. Starbucks has recently introduced a mobile ordering option at airport locations to address this issue. This feature, available to Starbucks Rewards members, allows travellers to place their orders ahead of time through the Starbucks app and skip the line. As of April 2023, mobile ordering is available at over 230 Starbucks stores across 30 airports, with more expected to be added in the future.
| Characteristics | Values |
|---|---|
| Can I order ahead at Starbucks in an airport? | Yes, Starbucks rolled out the ability to place mobile orders at hundreds of airport locations in 2022. |
| How to order ahead at Starbucks in an airport? | Download the Starbucks mobile app and log in. Search for airport locations by typing in the three-digit airport code of any location. Select the desired location and place your order. |
| Which airports have the order-ahead option? | As of April 2023, mobile ordering is available at more than 230 Starbucks stores across 30 airports in the U.S. with a majority of airports now offering the option. Airports in cities like Atlanta, Chicago, New York, Los Angeles, Dallas, Orlando, and Seattle have the order-ahead option. |
| Benefits of ordering ahead at an airport Starbucks | It helps to skip the long lines at the airport, especially during busy seasons like spring break and holidays. |
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What You'll Learn
- Starbucks app allows you to place orders ahead of time at airport locations
- The app helps you skip the line and save time
- Starbucks began offering mobile orders at Washington Dulles International Airport
- The majority of Starbucks airport locations now offer the order-ahead option
- Starbucks airport locations are not company-owned, but operated by concessionaires

Starbucks app allows you to place orders ahead of time at airport locations
Starbucks has introduced a new feature that allows customers to place orders ahead of time at airport locations. This feature is available at most Starbucks airport locations and can be accessed through the Starbucks mobile app.
To use this feature, travelers can download the Starbucks mobile app and create an account. Once logged in, users can search for airport locations by entering the three-digit airport code or enabling location services to find nearby kiosks. The app will then display the available Starbucks locations within the airport, along with information on whether the store offers mobile ordering and its location before or after security.
After selecting the desired location, customers can browse the menu, add items to their cart, and proceed to checkout. The app will provide an estimated wait time for the order, allowing travelers to plan their pickup accordingly. Finally, they can simply walk to the counter to grab their order and skip the line.
This feature aims to reduce the long lines and wait times often experienced at airport Starbucks locations, especially during busy travel seasons. While not all airport locations offer mobile ordering, Starbucks has been working to expand this feature to more airports nationwide.
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The app helps you skip the line and save time
The Starbucks app helps you skip the line and save time. It allows you to place mobile orders ahead of time at Starbucks airport locations. This feature was introduced in 2022 and is now available at over 230 licensed stores across 30 airports in the US, with more expected to be added in the future.
To use the app, you need to create an account and download the Starbucks mobile app from the Apple App Store or Google Play. Once you have logged in, you can search for airport locations by typing in the three-digit airport code of any location. The app will then show you the Starbucks locations at that airport, as well as whether they offer mobile ordering. It will also indicate whether the location is before or after security, so you can avoid ordering before you've cleared the TSA checkpoint.
After selecting your location, you can choose the items you want to order from the menu and add them to your cart. The app will then provide an estimated wait time so you know when your order will be ready. You can pay through the app, and then simply pick up your drink from the counter when it's ready, bypassing any queues.
This feature is particularly useful at busy travel times, such as spring break and the holidays, when demand for coffee is high. It also helps when you're in a rush to catch a flight or dealing with a long layover. The app has received positive feedback from travellers, with some calling it a "game-changer" for its convenience and time-saving benefits.
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Starbucks began offering mobile orders at Washington Dulles International Airport
Starbucks has been gradually introducing mobile ordering at its airport locations, and in June 2022, it began offering this service at Washington Dulles International Airport. This was the first airport to allow customers to order via the mobile app.
The introduction of mobile ordering at airport locations is part of the evolution of the Starbucks licensed store experience, as most of these stores are licensed and operated by third-party companies, such as airport concession giant HMSHost. This means that Starbucks does not have complete control over decisions regarding store offerings.
However, after years of complaints about long lines and the inability to order ahead via mobile, Starbucks began rolling out this feature at airport locations. As of April 2023, mobile ordering is available at over 230 Starbucks stores across 30 airports, with more expected to be added in the future.
To use the mobile ordering service, customers can download the Starbucks mobile app and log in with their Starbucks Rewards account. They can then search for airport locations by entering the three-digit airport code or enabling location services. The app will indicate whether the location is before or after security, and customers can select their desired location and place their order. This feature has been well-received by travellers, who appreciate the convenience of skipping the line and saving time during busy travel periods.
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The majority of Starbucks airport locations now offer the order-ahead option
Starbucks has been gradually introducing the ability to place mobile orders at airport locations. As of 2022, the majority of Starbucks airport locations now offer the order-ahead option.
Previously, the order-ahead option was not available at airport Starbucks locations because they are licensed, not company-owned, and other parties are involved in decisions about the store offerings. However, Starbucks began offering mobile orders at Washington Dulles International Airport in June 2022 and has since expanded to other airports.
As of April 2023, mobile ordering is available at over 230 Starbucks stores across 30 airports, with more expected to be added in the future. The ability to order ahead and pick up coffee should help reduce long lines at airport Starbucks locations, especially during busy seasons like spring break and holidays when travel and coffee demand is high.
To check if your airport offers the service, you can use the Starbucks mobile app. Open the app, allow location access, and search for the airport's three-digit code. The app will show you the nearest Starbucks locations and whether they offer mobile ordering. You can also check if the location is before or after security, so you don't order before clearing the TSA checkpoint.
Once you've selected your location, you can place your order, pay through the app, and pick up your drink when it's ready. This convenient option allows travelers to skip the line and save time when catching a flight or during a layover.
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Starbucks airport locations are not company-owned, but operated by concessionaires
Starbucks has thousands of licensed stores in the United States, including in airports, hotels, college campuses, and retailers. While there isn't a Starbucks at every airport, there is usually at least one in the vast majority, and often multiple locations.
To use the mobile ordering feature, travelers can download the Starbucks mobile app and log in. They can then search for airport locations by typing in the three-digit airport code of any location. The app will also suggest nearby locations if it has been allowed to use the customer's location. The app makes it clear if the location is before or after security. Once a location has been selected, the user can place their order and an estimated wait time will be provided.
The ability to order ahead should help reduce the long lines at airport Starbucks locations, particularly during busy seasons like spring break and the holidays. However, it is important to note that not all airport Starbucks locations offer the order-ahead option. To check if the feature is available at a particular airport, users can search for the location in the app and look for the "order here" button.
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Frequently asked questions
Yes, Starbucks rolled out the ability to place mobile orders at hundreds of airport locations. However, a few Starbucks airport locations might not offer the order-ahead option.
To see if an airport store offers customers the chance to order ahead, check the Starbucks app before assuming this feature is available.
Once you have an account, you can download the Starbucks mobile app and log in. Search for airport locations by typing in the three-digit airport code of any location. Once you've selected your location, you can press the “order here” button and proceed with your coffee order.
Once you've selected your items, add them to your virtual cart. An estimated wait time will be viewable in the cart so you'll know when your order will be ready. Pay through the app, and when the time has come, head to the counter and pick up your drink.











































