Lois Larson
Delta Airlines offers a range of options for passengers who need to change their flight. Changes can be made online or via the Fly Delta app, and there is also the option to call the Reservations Specialists team for assistance. Delta has removed change fees for flights originating within the US, Canada, Puerto Rico, the US Virgin Islands, and the Caribbean, although passengers may still need to pay the difference in price if their new flight is more expensive. Same-day changes are also available, although these are subject to availability and may incur a fee. For international flights, change fees vary depending on the origin location and type of ticket.
| Characteristics | Values |
|---|---|
| Change fees | There are no change fees for travel originating within the US, Canada, Puerto Rico, the US Virgin Islands, and the Caribbean. Change fees for travel outside these regions vary depending on the origin location and type of ticket. |
| Change options | Changes can be made online via My Trips or the Fly Delta app. Changes can also be made by calling Delta Reservations. |
| Change flexibility | Changes can be made at any time before departure. |
| Change cost | If the new flight costs more than the original flight, the passenger will need to pay the difference in price. |
| Same-day changes | Same-day changes are available for travel within the US, Canada, Puerto Rico, and the US Virgin Islands. |
| Cancellation policy | Tickets purchased directly from Delta are included in a 24-hour risk-free cancellation policy. After this period, Delta Main Basic (Basic Economy) tickets are non-refundable and non-changeable, but may be canceled for an eCredit minus a cancellation fee. |
| Refunds | Refunds are available for cancellations or significant delays or schedule changes (departure or arrival 3+ hours earlier or later for domestic itineraries, or 6+ hours for international itineraries). |
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What You'll Learn
Delta's 24-hour risk-free cancellation policy
Delta Airlines offers a 24-hour risk-free cancellation policy for customers who book directly on delta.com or the Fly Delta app. This policy allows customers to cancel their ticket within 24 hours of booking and receive a full refund, including any prepaid fees and direct ticketing charges, with no cancellation fee. This policy applies to tickets originating in the United States, Canada, Puerto Rico, and the U.S. Virgin Islands, as well as some international flights originating from these locations.
The 24-hour risk-free cancellation policy is also available for customers who purchase their tickets over the phone with cash. In this case, the reservation will be guaranteed for 24 hours, and the ticket must be purchased at a Delta ticketing location by midnight of the following day. If the ticket is not purchased within this timeframe, the reservation will be canceled, and the customer will not be eligible for a refund under the risk-free cancellation policy.
It's important to note that the 24-hour risk-free cancellation policy does not apply to all ticket types. Delta Main Basic (Basic Economy) tickets, for example, are generally non-refundable and non-changeable. However, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Additionally, the policy does not apply to travel agency tickets, bookings, paper tickets, or partially flown reissued tickets.
Delta also offers a Same-Day Standby option for customers within the United States, Puerto Rico, and the U.S. Virgin Islands. This option allows customers to wait for a seat on an earlier flight, but it is subject to availability and cannot be used for international flights or origin/destination changes. Overall, Delta's 24-hour risk-free cancellation policy provides customers with flexibility and peace of mind when booking their flights.
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Same-day flight changes
Delta Air Lines offers a Same-Day Standby option for travel within the United States, Puerto Rico, and the U.S. Virgin Islands on Delta and Delta Connection flights. This option is not available for international flights or for origin and/or destination changes.
If you have an Extra or refundable ticket, you may be able to change your itinerary without a fee, provided your purchased fare class is available on the new flight. If you have a premium product ticket, such as Delta One®, Delta Premium Select, or Delta First, you may make a Same-Day Confirmed change as long as a seat is available in the cabin purchased or a lower cabin. If you are travelling in Delta Comfort, you may make a Same-Day Confirmed change as long as a seat is available in Delta Comfort. If there is not a seat available in Delta Comfort, you may be able to make a Same-Day Confirmed change to a Delta Main seat if available.
Same-Day Confirmed changes from connection to non-stop flights are not permitted. Delta Main Basic (Basic Economy) fares are not eligible for Same-Day Confirmed travel changes. The Same-Day Change Fee is waived if the requested flight is Same-Day Confirmed eligible. If a Same-Day Confirmed flight change is unavailable, you may be eligible to stand by for an available flight.
Delta has eliminated change fees for Award travel within the U.S. (including Puerto Rico and the U.S. Virgin Islands) and for international travel originating in the United States and Canada. Delta Main Basic (Basic Economy) Award Tickets are non-refundable and non-changeable, but you may cancel for a cancellation charge assessed in miles, which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account.
You can make changes or cancel your flight online prior to departure in My Trips. Tickets not changed or cancelled prior to departure will have no remaining value. If you change your ticket and your new flight costs more than your original flight, you will need to pay the difference in price. Delta Main Basic (Basic Economy) tickets are non-refundable and non-changeable in most cases but may be cancelled for a partial eCredit.
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Delta Main Basic (Basic Economy) tickets
Delta has eliminated change fees for Delta Main Classic or above tickets in the US and Canada to anywhere in the world. However, this does not apply to Delta Main Basic (Basic Economy) tickets, which are generally non-changeable.
Delta Main Basic (Basic Economy) Award Tickets are also non-changeable and non-refundable in most cases. They can be cancelled for a fee in miles, which is deducted from the value of the ticket, and the remaining mileage balance is then redeposited into the customer's SkyMiles account.
There are some exceptions to the rule that Delta Main Basic (Basic Economy) tickets cannot be changed. For example, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee of up to $200. For tickets issued for travel originating in Mexico, where the destination is Europe, the UK, the Middle East, India, or Africa (excluding Israel, South Africa, Ghana, Nigeria, and Senegal, where no changes are permitted), the cancellation fee is $199 for tickets issued on or after March 21, 2024. No changes or cancellations are allowed for tickets issued prior to this date.
Delta Main Basic (Basic Economy) fares are also not eligible for Same-Day Standby travel changes, which allow customers to request a seat on an earlier flight on the same day as their ticketed departure.
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Delta's change policy for international flights
Delta Airlines has a 24-hour risk-free cancellation policy for all tickets purchased directly from Delta, including Delta Main Basic (Basic Economy) fares. This means that you have 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. However, Delta Main Basic (Basic Economy) tickets are non-changeable and non-refundable in most cases.
For international travel, Delta Airlines has eliminated change fees for Award travel originating in the United States and Canada. This means that you can make changes to your Award Ticket any time before departure without incurring any change fees. Nevertheless, it is important to note that Delta Main Basic (Basic Economy) Award Tickets are generally non-refundable and non-changeable.
If you have a non-refundable ticket, such as Delta's Classic experience, you can change your flight by paying a change fee ranging from $0 to $400, depending on your travel route, in addition to the price difference. Delta Main Basic (Basic Economy) tickets may be cancelled for a partial eCredit, but they are typically non-refundable and non-changeable.
When changing your international flight, you must reissue your ticket to the same or another international destination, and travel must commence within one year of the original ticket date. Any remaining value from your original ticket will be applied to your new trip. It is recommended to check your ticket and the Baggage & Travel Fees page to understand any fees that may apply, especially for Delta Main Basic (Basic Economy) tickets, as these vary depending on your origin city and destination.
Additionally, Delta offers a Same-Day Standby option for travel within the United States, Puerto Rico, and the US Virgin Islands. This option is not available for international flights or for origin/destination changes. Same-Day Confirmed changes are also not permitted for international flights.
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Delta's change policy for flights originating in the US, Canada, or the Caribbean
Delta Airlines has a flexible change policy for flights originating in the US, Canada, Puerto Rico, the US Virgin Islands, and the Caribbean.
For flights originating in the US and Canada, Delta has eliminated change fees for Delta Main Classic or above tickets. This means that you can change the date, time, or location of your trip prior to departure without incurring any change fees. However, you will still need to pay the price difference if your new flight costs more than your original flight. It's important to note that Delta Main Basic (Basic Economy) tickets are non-refundable and non-changeable in most cases.
If you have an Extra or refundable ticket, you may be able to change your itinerary without a fee, provided there is availability in the purchased fare class on the new flight. For Delta Main ticket holders, changes are limited to seats in Delta Main and are not available in premium cabins. Same-day confirmed changes are also available for Delta Comfort passengers, provided there is availability in Delta Comfort or a lower cabin.
For travel originating in the Caribbean, there are generally no change fees unless you have a Delta Main Basic (Basic Economy) ticket, which is non-refundable and non-changeable. You may change your Extra or refundable ticket without a fee, as long as all fare and ticket rules are met and seats are available. If your new flight costs more than your original flight, you will need to pay the price difference.
It's important to note that Delta also offers a 24-hour risk-free cancellation policy for tickets purchased directly from Delta, including Delta Main Basic (Basic Economy) fares. This allows you to cancel your ticket within 24 hours of booking and receive a full refund without any change or cancellation fees. Additionally, for international travel originating in the US and Canada, Delta has eliminated change fees for Award travel.
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Frequently asked questions
Yes, you can change your Delta flight at the airport. You can make changes to your flight at the airport ticket office. However, it is recommended that you make changes to your flight online via the Fly Delta app or website, or by contacting the Reservations Specialists.
You can change your Delta flight by visiting the "My Trips" section of the Fly Delta app or website. Here, you can view new flight options and select the one you prefer. You can also make changes by contacting the Reservations Specialists.
Change fees have been eliminated for Delta Main Classic or above tickets for flights originating in the United States, Canada, Puerto Rico, the U.S. Virgin Islands, and the Caribbean. However, for Delta Main Basic (Basic Economy) tickets, change fees range from $0 to $400, depending on the origin location and type of fare.
