Ruth Haines
If you're travelling to Brisbane, Australia, you may be wondering about the best way to get around the city and its surrounds. Brisbane has an extensive public transport network, including trains, buses, and ferries. One way to make travelling around Brisbane easier is by purchasing a Go Card. A Go Card is a prepaid travel card that can be used on various forms of public transport in Brisbane and the surrounding region, including the Airtrain, which runs between Brisbane Airport and Brisbane City. So, can you buy a Go Card at Brisbane International Airport?
| Characteristics | Values |
|---|---|
| Can I buy a Go card at Brisbane International Airport Station? | Yes, you can purchase a Go card at the Brisbane International Airport Station. |
| Where to buy a Go card at the airport? | You can buy a Go card at the Ticket Vending Machine or at the Airtrain ticket windows. |
| What are the Go card costs? | Adult Go cards require a minimum spend of $35, which includes $25 credit and a $10 card deposit. All other cards require a $10 credit and $5 deposit. |
| Can I top up my Go card at the airport? | Yes, you can top up your Go card at the Brisbane International Airport Station. |
| Can I get a refund on my Go card at the airport? | Yes, you can obtain a refund on your Go card at the Brisbane International Airport Station. The refund can be obtained at the railway stations just outside the terminals. |
| Can I use contactless payment at the airport? | Yes, you can use contactless payment on the train station gates and card readers at the Brisbane Airport. |
| How long does it take to travel between Brisbane Airport and Brisbane City? | Travelling between Brisbane Airport and Brisbane City takes approximately 20 minutes. |
| How frequently do the trains run? | Trains run every 15 minutes during peak times and every 30 minutes during off-peak periods. |
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What You'll Learn
- Yes, you can buy a Go Card at Brisbane International Airport Station
- You can also purchase a Go Card online or at a Queensland Rail station
- You can top up your Go Card at the airport station
- Contactless payment is also accepted on Brisbane Airtrain
- You can use a smartphone, smart watch, or credit/debit card to pay
Yes, you can buy a Go Card at Brisbane International Airport Station
To get to the Airtrain station from the International Terminal, take the travelator or lift to Level 3 of the Terminal building and follow the signs to the station. At the station, you can purchase a Go Card from the Ticket Vending Machine or the Airtrain ticket windows. Adult, Concession, Senior, and Child Go Cards are available, with a minimum spend of $35 for Adult cards and $10 credit with a $5 deposit for all other cards.
In addition to purchasing Go Cards, you can also top up your card, check your balance, and obtain a refund at the Brisbane International Airport Station. Refunds can be obtained at the railway stations located just outside the terminals as you come off the train. It is important to note that the queues at the ticket desks can sometimes be long, so it is advisable to allow extra time if you need to make any enquiries or refunds.
The Airtrain also offers a transfer service between the International and Domestic Terminals for a fee, providing a quick and easy connection for travellers needing to switch terminals. So whether you're arriving, departing, or transferring between terminals, the Brisbane Airtrain and the Go Card provide a seamless travel experience at the Brisbane International Airport.
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You can also purchase a Go Card online or at a Queensland Rail station
You can purchase a Go Card at Brisbane International Airport station. All South East Queensland train stations, including the Domestic and International Airport stations, have Go Card facilities. You can purchase, top up, check your balance, and obtain a refund on your Go Card at the International Airport station.
Alternatively, you can also purchase a Go Card online or at a Queensland Rail station. To purchase a Go Card online, you can use an Australian Visa or Mastercard credit or debit card. You can also buy a Go Card over the phone by calling 13 12 30. When you purchase a Go Card, you will pay a refundable deposit of $10 for adults and $5 for children, concessions, seniors, and groups.
You can also purchase a Go Card at a Queensland Rail station. Queensland Rail stations, fare machines, and retailers accept all Visa and Mastercard credit and debit cards, including international credit cards and the BasicsCard. You can also use EFTPOS at Queensland Rail ticket offices and retailers.
If you already have a Go Card, you can top it up online or over the phone with an Australian Visa or Mastercard credit or debit card. You can also top up your card at Queensland Rail stations, fare machines, and retailers.
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You can top up your Go Card at the airport station
You can top up your Go Card at the Brisbane International Airport station. All South East Queensland train stations, including the Domestic and International Airport stations, have Go Card facilities.
At the International Terminal, take the travelator or lift to Level 3 of the Terminal building and follow the signs to the station. You can purchase, top up, check your balance, and obtain a refund on your Go Card at the Brisbane International Airport station.
To top up your Go Card, locate the designated machines at the station, which are usually located near the ticket counters or platform entrances. Insert your Go Card into the machine and follow the on-screen instructions to add value to your card. You can use cash, debit cards, or credit cards for topping up, depending on the machine's capabilities.
It's important to ensure that your Go Card has sufficient credit before boarding the Airtrain, as the fare gates at the airport may require a minimum balance to grant entry. Additionally, there is security at the airport station who will ensure that you pay the required fare upon arrival.
If you're travelling from the Domestic Terminal, make your way out to the front of the building and take the Skywalk across to the station. The process for topping up your Go Card is the same as at the International Terminal.
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Contactless payment is also accepted on Brisbane Airtrain
Yes, you can buy a Go Card at the Brisbane International Airport Station. You can purchase, top-up, check your balance, and obtain a refund on your Go Card at the International Airport Station. You can do this at the Ticket Vending Machine or at the Airtrain ticket windows.
To use Smart Ticketing, follow these steps:
- Remove your physical card from your wallet or have your smart device ready to tap.
- Tap your card or smart device at the start of your journey in the centre of the validator screen.
- Wait for a message to be displayed. A large white tick, green lights, and a positive sound mean your tap was accepted. A large white cross with red lights and a negative sound means your tap was declined.
- If your tap was declined, you can try again, use a different payment method, or purchase a paper ticket.
- Tap off with the same card or smart device at the end of your journey in the centre of the validator screen. The price of the journey will be automatically deducted from your account.
Please note that each customer must use a unique payment method, and this will be charged at the same fare as the adult Go Card. If you are travelling with a child or concession, you will need to use the relevant Go Card or purchase a paper ticket from the station.
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You can use a smartphone, smart watch, or credit/debit card to pay
Yes, you can buy a Go Card at Brisbane International Airport Station. All South East Queensland train stations, including the Domestic and International Airport stations, have Go Card facilities. You can purchase, top up, check your balance, and obtain a refund on your Go Card at the airport stations.
If you don't have a Go Card, you can use a smartphone, smart watch, or credit/debit card to pay. Smart Ticketing has been introduced across Brisbane's public transport network, allowing passengers to pay with a range of contactless options. You can tap on and off with a Visa, Mastercard, or American Express credit or debit card, as well as with smart devices like smartphones and smartwatches.
It's important to note that if you start your journey by tapping with your smartphone or smartwatch, you must use the same device to tap off to ensure you are charged the correct amount. This is because the digital card on your phone or watch is considered separate from the physical card, even if they are linked to the same bank account.
Smart Ticketing offers convenience and flexibility, providing more payment options for commuters. While Go Cards are still accepted, Translink has indicated that they will eventually be replaced with a new fare system, likely a virtual token that can be stored in digital wallets.
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Frequently asked questions
Yes, you can buy a Go card at the Brisbane International Airport Station.
Go cards require a minimum spend of $35, which includes $25 credit and a $10 card deposit. All other cards require a $10 credit and $5 deposit.
You can also buy a Go card at any Queensland Rail station or from many other agents around Brisbane.
Yes, you can top up your Go card at the Ticket Vending Machine and at the Airtrain ticket windows. You can also top up your card online or over the phone with an Australian Visa or Mastercard credit or debit card.
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