Owais Crawford
If you're travelling to the Gold Coast and want to purchase a Go Card at Coolangatta Airport, you're in luck. While some sources suggest that Go Cards are not available for purchase at the airport, other travellers have reported being able to buy them from the newsagent inside the airport or from the GC Tourist Shuttle bus desk. Additionally, you can purchase Go Cards from a 7-Eleven store, and there is one located at the second stop going south from the airport. It's worth noting that you can't buy Go Cards from bus drivers, and it's recommended to top up your card before tapping on and off when using public transport.
| Characteristics | Values |
|---|---|
| Can I buy a Go Card at Coolangatta Airport? | Yes, at the newsagent inside the airport or at the W H. Smith store. |
| Can I buy a Go Card from the bus driver at the airport? | No, but you can top up your Go Card on-board with the bus driver. |
| Can I use my credit card to tap on buses? | No. |
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What You'll Learn
Go Cards are sold at WH Smith in the airport
If you're travelling to the Gold Coast and are looking to purchase a Go Card at Coolangatta Airport, you can find them at WH Smith in the airport. This is a convenient option if you want to buy your Go Card as soon as you arrive at the airport.
There are other options available if WH Smith is closed or has run out of stock. One option is to board a bus and purchase a Go Card from the driver. However, note that not all bus drivers sell Go Cards, so you may need to purchase one from the GC Tourist Shuttle bus desk or the second bus stop going south, where there is a 7-Eleven store.
If you're heading towards Broadbeach, the closest retailer for Go Cards is the 7-Eleven at Kirra. You can also find Go Cards at a store called The Hub, which is a 24-minute walk from the airport.
Keep in mind that you cannot use a credit card to tap onto buses, so it's best to purchase a Go Card as soon as possible to avoid any inconvenience during your travels.
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You can get a refund on remaining credit
You can get a refund on any unused travel credit and deposits on your Go card, minus any outstanding fares, fees, and charges. This also applies to cards belonging to deceased estates. You must surrender your Go card to receive a refund, and it will be cancelled. Cash refunds are not available at Queensland Rail ticket offices in South East Queensland. However, you can get a cash refund at selected retailers, except Queensland Rail ticket offices, up to a maximum Go card balance of $50 plus the deposit. You can also apply for a refund into an Australian bank account. If you have used Smart Ticketing to pay for your fare with a Mastercard or American Express card, smartphone, or smartwatch, you can call Translink on 13 12 30 to request a refund.
If your card has expired more than 255 days ago or has been dormant for more than five years, you can complete the balance transfer and refund form. If your card is lost or stolen, you should report it immediately by calling 13 12 30, and Translink will block it. If you buy a new card, you can transfer the balance from your old card. You can also transfer your balance and refundable deposit from your old card to your new card if both cards are registered.
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Top-up your Go Card with the bus driver
Topping up your Go Card is a straightforward process, and you have several options for doing so. One convenient method is to top up your card with the bus driver directly. While on board, you can ask the driver to top up your card by loading additional credit onto it. This option is especially useful if you need to add funds to your card while you are on the go.
It is worth noting that there are over 1,600 places to top up your Go Card across South East Queensland. These include selected retailers displaying the 'top-up' symbol, Queensland Rail stations, and fare machines at G:link tram stations, busway stations, and selected bus interchanges.
Additionally, you can opt for the auto-top-up feature, which ensures that your card automatically tops up with your chosen amount when your balance falls below $5. This feature can be set up by logging into your Go Card account and activating it. However, if you don't use your card within 60 days of setting up auto-top-up, the money will be refunded to your credit or debit card.
Another alternative is topping up your card online or over the phone. You can use an Australian Visa or Mastercard credit or debit card for this purpose. Typically, the funds will be available on your Go Card within an hour, but they won't reflect on your card balance until you next tap at a card reader.
Remember to register your Go Card to take advantage of features like online top-up and balance checks. Registering your card also ensures that you can recover any remaining credit if your card is lost and returned.
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$35.55
Catch bus 702 from the stop outside Domestic Arrivals
To get from Coolangatta Airport to your destination by bus, you have a few options. You can take the 702 bus from outside the terminal, which will take you to the Main Beach. From there, you can use the same bus ticket to get to Surfer's Paradise. The total fare for this journey is $6.70, and the ticket is valid for the entire day.
Another option is to take Route 777, a limited-stop service that runs daily from 5:15 am to 11:30 pm, with departures every 15 minutes between 6:30 am and 8:30 pm. This route connects the Gold Coast Airport to the Broadbeach South tram station, from where you can take the G:link tram to reach Surfers Paradise, Southport, and beyond.
Additionally, Route 760 connects the Gold Coast Airport to Varsity Lakes Train Station, with departures every 30 minutes. From there, you can take a train to Brisbane City (Central Station).
Please note that all public transport in South East Queensland requires pre-paid tickets, and buses only accept Gocards, which you can purchase at the airport from W H. Smith.
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The closest 7-Eleven is a 24-minute walk from the airport
It seems that there are a few options for purchasing a Go Card at or near Coolangatta Airport. According to some sources, you can buy a Go Card from the newsagent inside the airport. However, it is important to note that this option may not always be available, as these stores may close in the afternoon and can run out of stock from time to time.
If the newsagent inside the airport is closed or has run out of Go Cards, you can try purchasing one from the GC Tourist Shuttle bus desk. While you cannot buy the Go Card directly from the bus driver, you can top it up on board before tapping on. Additionally, the GC Tourist Shuttle bus counter offers free brochures for discounts and other helpful resources for public transportation, such as the 'Get Around Guide'.
Another option is to catch the bus or an Uber to a nearby 7-Eleven store, as Go Cards are reportedly sold at 7-Eleven shops. The closest 7-Eleven store is located at Kirra, which is a 24-minute walk from the airport. Alternatively, you can take the bus to Tugun shops or Kirra on the 760 route to purchase a Go Card if the airport options are unavailable.
It is worth noting that you cannot use a credit card to tap onto buses, and buses only accept payment through Go Cards. Therefore, it is advisable to purchase a Go Card upon arrival at the airport or at a nearby location to ensure a seamless travel experience during your stay.
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Frequently asked questions
Yes, you can buy a Go Card at the Coolangatta Airport. The newsagent inside the airport sells them.
If the newsagent inside the airport is closed, you can catch a bus or an Uber to the nearest 7-Eleven or 7/11 store, which also sells Go Cards.
No, you cannot buy a Go Card from the bus driver. However, you can top up your Go Card on board with the bus driver.
No, you cannot use your credit card to tap on buses.
