
The Japan Rail Pass is a great way to save money when travelling around Japan, especially when using the Shinkansen. The pass is available for 7, 14 or 21 days and can be purchased by foreign tourists visiting Japan as a Temporary Visitor. It is no longer possible to buy the JR Pass upon arrival in Japan. However, it can be activated at Haneda Airport at the Tourist Information Centre in Terminal 2 or at the JR East Travel Service Centre in Terminal 3. The JR East Travel Service Centre is open from 6:45 am to 6:30 pm, and the Tourist Information Centre is open from 6:00 am to 1:30 pm or 3:00 pm, depending on the source.
| Characteristics | Values |
|---|---|
| Where to buy JR Pass at Haneda Airport | JR East Travel Service Center, International Terminal, Arrivals level (2F) |
| Opening Hours | 6:45 a.m.–6:30 p.m. |
| Eligibility | Available to foreign tourists visiting Japan as "Temporary Visitors" for 7, 14, or 21 days |
| Purchase Process | Buy online before your trip and exchange the order within three months for the JR Pass at Haneda Airport or other locations in Japan |
| Activation | Possible at the Tourist Information Center, Terminal 2, between 6:00 a.m.–1:30 p.m. or 6:00 a.m.–3:00 p.m. (varying information) |
| Additional Benefits | Free seat reservations for the same day at Haneda Airport; Pocket Wi-Fi available for purchase with the pass |
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What You'll Learn
- The JR Pass can be activated at the Tourist Information Centre at Haneda Airport Terminal 2 between 6 am and 11:30 am or 3:30 pm
- The JR East Travel Service Centre at Terminal 3 is open from 6:45 am to 8 pm
- The JR Pass must be purchased before arriving in Japan and cannot be bought at Haneda Airport
- The Japan Rail Pass is available for 7, 14, or 21 days and offers significant savings on train travel
- The JR East Japan Travel Center is located near the Monorail entrance on the 2nd floor of the arrivals lobby

The JR Pass can be activated at the Tourist Information Centre at Haneda Airport Terminal 2 between 6 am and 11:30 am or 3:30 pm
If you have purchased a JR Pass before your trip to Japan, you can activate it at the Tourist Information Centre (TIC) at Haneda Airport Terminal 2 between 6 am and 11:30 am or 3:30 pm. Note that there is conflicting information online about the operating hours of the TIC. While some sources indicate that the TIC is open from 6 am to 11:30 pm, others suggest that the correct hours are between 6 am and 1:30 pm.
To activate your JR Pass at Haneda Airport, you must first arrive at Terminal 2. From there, you can take the Tokyo Monorail to Hamamatsucho station, the last stop on the Monorail. At Hamamatsucho, transfer to the JR Yamanote line to reach Tokyo station, just three stops or six minutes away.
If you arrive at Haneda Airport outside the operating hours of the TIC, you will be unable to exchange your pass at the airport. In that case, you may need to consider other options, such as exchanging your pass at a JR Railway Station or another designated location.
It is important to note that you can no longer buy the JR Pass upon arrival in Japan. You must purchase it before your trip, after which you will receive an Exchange Order. This Exchange Order must be swapped for the actual JR Pass within three months of the issue date.
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The JR East Travel Service Centre at Terminal 3 is open from 6:45 am to 8 pm
If you're planning to travel around Japan and want to save money, the Japan Rail Pass is a great option. This pass is available to all foreign tourists visiting Japan as a "Temporary Visitor" and can be purchased for 7, 14, or 21 days.
To use the JR Pass, you must purchase it before your trip. After purchasing, you will receive an Exchange Order that you can swap for your actual Japan Rail Pass once you arrive in Japan. This can be done at most major JR Railway Stations or certain airports, including Haneda Airport.
At Haneda Airport, the JR East Travel Service Centre is the place to go to exchange your pass. This office is located in Terminal 3 on the Arrivals level (2F) and is open from 6:45 am to 8 pm. It's important to note that these hours may have changed, so checking the timetable on the japanrailpass.net website or confirming with the centre directly is recommended before your trip.
When exchanging your pass, remember to bring your Exchange Order and passports for everyone in your group, as these documents will be checked to ensure eligibility for the Japan Rail Pass. The process is straightforward, and there are helpful signs inside the centre explaining how to use your pass. Additionally, you can make same-day train reservations at the centre, and your pass will be valid for the Tokyo Monorail from Haneda Airport to Hamamatsucho in Tokyo.
While some sources mention the Tourist Information Centre (TIC) at Terminal 2 as an option for exchanging passes, recent information suggests that this may only be open until 1:30 pm, making the JR East Travel Service Centre the more reliable choice.
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The JR Pass must be purchased before arriving in Japan and cannot be bought at Haneda Airport
The JR Pass is a great way to save money when travelling around Japan, especially when using the Shinkansen. The pass is available to all foreign tourists visiting Japan as a "Temporary Visitor" and can be purchased for 7, 14 or 21 days. It is important to note that the JR Pass must be purchased before arriving in Japan and cannot be bought at Haneda Airport or any other location within the country.
After purchasing the pass, you will receive an Exchange Order, which must be swapped for the actual JR Pass once you arrive in Japan. This can be done at most major JR Railway Stations or at certain airports, including Haneda Airport. At Haneda Airport, the JR East Travel Service Centre is located on the Arrivals level (2F) in Terminal 3. The office is open from 6:45 am to 6:30 pm, and it is important to note that you cannot exchange your pass at the airport outside of these hours.
To exchange your pass, simply follow the signs for the Monorail after leaving the baggage claim and customs area. The office is located straight ahead, just past the Tokyo Monorail ticket machines. You will need to present your Exchange Order and your passport to ensure that you are eligible for the JR Pass. It is important that all travellers are present, as passes cannot be picked up on behalf of others.
Additionally, the JR Pass can also be activated at the Tourist Information Centre at Haneda Airport Terminal 2 between 6:00 and 23:00. However, it is important to note that you must first travel to Terminal 2 and then take the Tokyo Monorail to Hamamatsucho station. From there, you can transfer to the JR Yamanote line to reach Tokyo station, which provides access to the rest of Japan via the JR Network.
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The Japan Rail Pass is available for 7, 14, or 21 days and offers significant savings on train travel
The Japan Rail Pass (also known as the JR Pass) is a rail pass for long-distance train travel in Japan. The pass is available for 7, 14, or 21 days and offers unlimited rides on JR trains, buses, the JR Miyajima Ferry, and the Tokyo Monorail. It also includes unlimited rides on the Shinkansen bullet train, which can offer significant savings on train travel. For example, one traveller reports paying ¥29,110 (£214) for a seven-day pass and using ¥72,940 (£537) worth of train travel.
The JR Pass is available to foreign tourists visiting Japan as Temporary Visitors. There are two types of passes: ordinary and green car. The latter is valid on first-class cars, which offer more spacious seats than ordinary cars. The pass can be purchased before your trip, and you will be sent an Exchange Order that can be swapped for your actual Japan Rail Pass once you arrive in Japan. This can be done at most major JR Railway Stations or certain airports, including Haneda Airport.
At Haneda Airport, the JR East Travel Service Centre is located on the Arrivals level (2F) of the International Terminal. The office is open from 6:45 am to 6:30 pm, and you will need to present your Exchange Order and passport to receive your pass. It is also possible to make same-day seat reservations at Haneda Airport, but for other reservations, you can visit a ticket office at one of the JR Stations in Tokyo.
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The JR East Japan Travel Center is located near the Monorail entrance on the 2nd floor of the arrivals lobby
The JR East Japan Travel Center is conveniently located on the second floor of the arrivals lobby at Haneda Airport. This location is ideal for travellers looking to activate their JR Pass upon arrival in Japan. It is situated near the Monorail entrance, making it easily accessible for those arriving by monorail.
When arriving at Haneda Airport, follow the signs for the monorail after leaving the baggage claim and customs area. The JR East Japan Travel Center will be on your left, just past the Tokyo Monorail ticket machines. It is approximately a 5-minute walk from the arrival hall, making it a quick and convenient option for travellers.
The operating hours of the JR East Japan Travel Center are from 6:45 am to 6:30 pm. It is important to plan your arrival accordingly, as exchanging your pass outside of these hours will not be possible at the airport. The office tends to have short wait times, with efficient service available to help travellers get on their way.
At the office, you will need to present your exchange order and passports for verification. It is important to ensure that all travellers are present, as passports will be checked to confirm eligibility for the Japan Rail Pass. The staff at the JR East Japan Travel Center are also happy to assist with any queries or concerns regarding your rail pass.
In addition to exchanging your JR Pass, the centre provides helpful information about using your pass. There are plenty of informative signs within the centre that explain how to utilise your Japan Rail Pass effectively. You are also welcome to take photographs of these signs and displays to refer to during your travels in Japan.
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Frequently asked questions
No, it is no longer possible to buy the JR Pass upon arrival in Japan. You will need to purchase the pass before your trip.
At the International Terminal, go to the JR EAST Travel Service Center on the Arrivals level (2F). This office is open from 6:45 am to 6:30 pm.
You will need to bring your Exchange Order and your passport.
Yes, but only for trains on the same day. For other reservations, visit a ticket office at one of the JR Stations in Tokyo.
There is conflicting information on this. The JR Pass website says you can activate your pass at the Tourist Information Centre at Terminal 2 between 6:00 and 23:00. However, a recent Google review and the timetable on the japanrailpass.net website indicate that the correct location is the JR East Travel Service Centre at Terminal 3 between 6:45 and 20:00 or at the Tourist Information Centre counter at Terminal 2 between 6:00 and 13:30.























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