
Melbourne Airport offers a duty-free shopping experience, allowing passengers to purchase items without paying local taxes. Duty-free shopping is available for passengers travelling internationally to and from the airport. Melbourne Airport's online marketplace, Laneway, allows passengers to pre-order duty-free items and pick them up at designated collection points in Terminal 2. It is important to note that duty-free allowances vary depending on the destination country, and passengers are responsible for checking and complying with the customs regulations of their destination.
| Characteristics | Values |
|---|---|
| Duty-free purchase at Melbourne Airport | Possible at the Duty-Free stores and other shops on the departure level |
| Duty-free allowance | Varies depending on the destination country |
| Pre-ordering duty-free products | Possible via Melbourne Airport's website at least 24 hours before landing |
| Documents required at the time of collection | Passport and order confirmation |
| GST refunds | Eligible for tourists with non-duty-free purchases under the Tourist Refund Scheme (TRS) |
| Age limit | Minimum age requirements for purchasing tobacco and alcohol |
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What You'll Learn
- Australians returning home can buy duty-free items at Melbourne Airport's departure level stores
- They can pre-order duty-free products online and collect them at designated points
- Duty-free allowances vary depending on the destination country
- Passengers must be aware of the minimum age requirements for certain goods
- Tourists may be eligible for GST refunds on unused goods under the Tourist Refund Scheme

Australians returning home can buy duty-free items at Melbourne Airport's departure level stores
Melbourne Airport's departure level stores offer a range of duty-free items, including perfumes, electronics, alcoholic drinks, and beauty products. However, it is important to note that duty-free allowances vary depending on the destination country, and travellers are responsible for checking these allowances to avoid additional charges or confiscation of items.
To pre-order duty-free items on Laneway, travellers can browse and purchase products from participating duty-free retailers. The items will be prepared and set aside for collection upon arrival. This service eliminates the stress of finding specific items or carrying extra luggage, as travellers can collect their purchases at the airport and ensure compliance with international travel regulations.
When picking up pre-ordered duty-free items at Melbourne Airport, individuals need to present their passport and order confirmation, which can be shown on a mobile device. The passport verifies the identity of the purchaser, ensuring that the order matches the person collecting it. It is important to note that returns or refunds are not allowed once individuals have passed through Customs Border Control with their duty-free purchases.
In addition to the online pre-order service, Melbourne Airport offers a range of duty-free stores at the departure level, where travellers can purchase items directly. However, it is crucial to be aware of the duty-free allowances for the destination country before making any purchases, as these allowances vary and are the sole responsibility of the traveller.
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They can pre-order duty-free products online and collect them at designated points
Melbourne Airport allows passengers to pre-order duty-free products online and collect them at designated points. This service is available to all passengers travelling internationally to and from Melbourne Airport.
Passengers can pre-order their duty-free goodies from Melbourne Airport's website, Laneway, which offers a wide range of duty-free products from participating retailers. Laneway offers skincare products, liquor, confectionery, souvenirs, beauty products, watches, and more. The website is available 24/7, allowing passengers to browse and purchase products from the comfort of their homes before their flight.
To pre-order, passengers can visit the Laneway website and select their desired products. They can then checkout and pay using Visa, Mastercard, AMEX, or Alipay and WeChat Pay. After placing their order, passengers will receive an email confirmation, which they must present, along with their passport, when collecting their items.
Passengers can collect their pre-ordered duty-free items at designated collection points in Terminal 2 of the Melbourne Airport. It is recommended to check the airport maps to locate the specific collection points in the Departure or Arrival halls.
Pre-ordering duty-free products offers several benefits, including convenience, eliminating the stress of finding specific items, and reducing luggage weight. Passengers can also take advantage of GST-free offers and duty-free savings by pre-ordering their purchases.
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Duty-free allowances vary depending on the destination country
In the European Union, travellers under 17 years old are not entitled to a duty-free allowance for tobacco or alcohol. However, they may carry other goods worth up to €300, or €430 if travelling by air or sea. Travellers aged 17 and above can bring goods free of VAT and excise duties from non-EU countries as long as they are not for resale and adhere to set limits. Each EU country can set its own guideline values for the quantities of tobacco and alcoholic beverages allowed.
It is important to note that duty-free allowances may change over time, and travellers are responsible for checking the regulations of their destination country. For instance, Melbourne Airport states that it is the traveller's responsibility to ensure their purchases comply with the relevant duty-free and customs allowances.
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Passengers must be aware of the minimum age requirements for certain goods
Duty-free shopping at Melbourne Airport offers passengers the opportunity to purchase items without paying local taxes. This includes a range of products, from perfumes and electronics to alcohol and tobacco, often at reduced prices. However, passengers must be aware of the minimum age requirements for certain goods.
When purchasing duty-free goods at Melbourne Airport, it is important to note that some items, such as alcohol and tobacco, have minimum age requirements. Passengers must be at least 18 years old to buy these products, and they will need to provide valid identification upon collection. This applies to both in-person and online purchases made through Laneway, Melbourne Airport's online duty-free shopping platform.
The minimum age requirement for purchasing alcohol and tobacco products is a standard regulation at airports worldwide, and it is implemented to ensure the responsible sale and consumption of these items. As a result, passengers who intend to buy duty-free goods must carry valid identification that displays their date of birth and confirms they meet the age requirement.
It is important to remember that duty-free allowances and regulations can vary depending on your destination country. Therefore, passengers are advised to check the specific rules and restrictions for their destination to ensure compliance with customs requirements. Melbourne Airport and its vendors are not responsible if a passenger's purchase does not comply with the destination country's customs or duty-free regulations.
By being mindful of the minimum age requirements and other relevant regulations, passengers can take advantage of the duty-free shopping experience at Melbourne Airport, enjoying the convenience and potential savings while remaining compliant with the applicable laws.
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Tourists may be eligible for GST refunds on unused goods under the Tourist Refund Scheme
Melbourne Airport offers tourists the opportunity to claim tax refunds on their purchases under the Tourist Refund Scheme (TRS). The TRS allows tourists to claim a refund on the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on certain goods purchased in Australia. This scheme is open to all overseas visitors and Australian residents, excluding operating air crew.
To be eligible for a GST refund under the TRS, tourists must meet certain requirements. Firstly, they must have spent a minimum of AUD 300 (including GST) at a single business or a chain of stores covered by the same Australian Business Number (ABN). Secondly, the goods must have been purchased no more than 60 days before departing Australia. It is important to note that the TRS only applies to tangible goods and does not include services or digital goods.
To claim a refund, tourists must present the goods, along with the necessary documentation, at the TRS office located in T2 departures after customs. The required documents include the original tax invoices/receipts, a completed TRS form, a passport, an international boarding pass, and proof of payment if needed. Tourists can also use the ABF mobile and web TRS applications to lodge their claims before arriving at the airport, which provides a dedicated queue for faster processing.
It is important for tourists to understand the location of the TRS counters at Melbourne Airport, which are usually near international departure areas. Having the necessary documentation ready and knowing the layout of the airport can save time and streamline the refund process. By taking advantage of the TRS, tourists can optimise their travel expenses and make the most of their purchases while in Australia.
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Frequently asked questions
Yes, duty-free items can be purchased at Melbourne Airport.
Duty-free items can be purchased at the Duty-Free stores and other shops on the departure level. Melbourne Airport's online marketplace, Laneway, also allows you to pre-order duty-free items and pick them up at designated collection points inside Terminal 2.
Duty-free items available at Melbourne Airport include perfumes, electronics, alcohol, skincare products, souvenirs, and more.
Yes, there may be restrictions on the amount and type of duty-free items you can purchase at Melbourne Airport. It is important to check the duty-free allowances for your destination country as they vary and may change over time. Some items, such as alcohol and tobacco, may also have minimum age requirements, and ID will need to be provided at the time of collection.










































