Who Employs Airport Shuttle Drivers?

Millions of people travel by air every day, and their journeys are made possible by thousands of government employees working to ensure their safety and access. These include federal, state, and local government employees, as well as private contractors. Airport shuttle drivers are responsible for transporting passengers and their luggage to and from airport terminals, and sometimes to and from hotels. While bus drivers often work for local government offices, it is unclear whether airport shuttle drivers are government employees. This is a complex issue that requires further investigation.

Airport shuttle driver requirements

To become an airport shuttle driver, you will need to meet several requirements and possess certain skills. Here is a detailed list of the qualifications and competencies you will need to become an airport shuttle driver:

Education and Licenses

• A high school diploma or GED certificate is often a prerequisite.
• A valid driver's license is required, and some positions may require a commercial driver's license (CDL), specifically a Class B CDL.
• Some employers may require a clean driving record with no moving violations.
• Previous driving experience is preferred, with some positions requiring a minimum of 2-3 years of driving experience.

Skills and Competencies

• Excellent customer service skills are essential.
• Knowledge of the local area, including landmarks, restaurants, and trip advice, is beneficial to provide directions and recommendations to passengers.
• Good communication skills, both oral and written, are important for interacting with passengers and colleagues.
• Mechanical knowledge and the ability to perform minor vehicle repairs are advantageous.
• Physical stamina and strength are needed, as shuttle drivers may be required to lift luggage and remain active during their shift.
• Mental and emotional resilience to endure challenging traffic conditions and handle passenger emergencies or disruptions calmly and effectively.
• Ability to work independently and manage time effectively to maintain a timely shuttle route.
• Punctuality and dependability to adhere to schedules and ensure on-time performance.

Training and Certifications

• Some companies offer hands-on training to operate mini-buses and motor coaches, tailored to each employee's needs.
• Industry certifications, such as the OSHA Safety Certificate, EPA Amusement Operators Safety Certification (EPA), and Passenger Endorsement (P), can enhance your qualifications and make you a more competitive candidate.
• Previous experience in internships, apprenticeships, or entry-level positions in customer service or driving roles can be beneficial.

Other Requirements

• Some employers may have specific requirements, such as age (e.g., must be at least 21 years old) or physical abilities (e.g., ability to lift a certain weight).
• A background check may be required by some companies, especially those operating in sensitive areas like airports.

By meeting these requirements and developing the necessary skills, you can pursue a career as an airport shuttle driver. Remember to review the specific job descriptions and requirements for the positions you are interested in, as they may vary slightly between employers.

Airport shuttle driver responsibilities

Airport shuttle drivers are responsible for transporting passengers to and from the airport. This may include driving a shuttle van or bus between a hotel and an airport, or working within the airport itself, shuttling customers between terminals, or from terminals to car rental or parking areas.

The role requires a valid driver's license and a clean driving record, with some employers requiring a Commercial Driver's License (CDL). Shuttle drivers must also have excellent customer service skills and be able to communicate effectively with passengers. They should be able to assist passengers with luggage, and provide information about the local area, such as restaurant suggestions or directions to nearby landmarks.

A key part of the role is adhering to a schedule and ensuring passengers arrive at their destination safely and on time. This involves planning routes, adjusting them based on traffic conditions, and maintaining timely departures and arrivals.

Shuttle drivers are also responsible for maintaining the cleanliness and safety of their vehicle, conducting regular inspections, and reporting any vehicle malfunctions or maintenance needs. This includes daily inspections of the vehicle, checking tire pressure, fluid levels, and other aspects of vehicle upkeep.

In addition to driving skills, shuttle drivers should have a basic understanding of vehicle maintenance and be able to handle cash and make change. Good time management skills and the ability to work flexible hours, including weekends and holidays, are also important.

Overall, airport shuttle drivers play a crucial role in ensuring the safe and efficient transportation of passengers to and from the airport, providing excellent customer service, and maintaining the cleanliness and safety of their vehicles.

Salary and benefits

The salary of an airport shuttle driver varies depending on location, experience, and the company they work for. In the United States, the average annual salary for an airport shuttle driver is around $41,028, with salaries ranging from $16,000 to $49,000. The median annual salary for shuttle drivers in general is $35,367, and they typically earn between $22,000 and $54,000 per year.

Airport shuttle drivers in certain states tend to earn higher salaries. For example, the highest average salaries for shuttle drivers are found in Rhode Island, New Hampshire, and Vermont, while the lowest average salaries are in Texas, North Carolina, and Georgia.

On an hourly basis, shuttle drivers earn, on average, $17.00 per hour. In Los Angeles, California, airport shuttle drivers can earn between $20.50 and $26.23 per hour.

Some companies offer additional benefits to their airport shuttle drivers. For example, LSG Sky Chefs in San Francisco, California, offers its drivers free healthcare for employees and their spouses and dependents.

It is worth noting that public transit jobs, including bus drivers, often require a degree or previous work experience and training. Local government-paid bus drivers had a median annual salary of $43,860 in 2010, according to the U.S. Bureau of Labor Statistics.

Government shuttle driver jobs

Shuttle drivers are often employed by local government offices, and there are many opportunities to work in the public sector for skilled drivers. Metropolitan cities, in particular, feature public transit systems that employ bus drivers, train operators, mechanics, security officers, dispatchers, management staff, and office personnel.

Qualifications and Requirements

Salary Information

According to the U.S. Bureau of Labor Statistics, local government-paid bus drivers had a median annual salary of $43,860 in 2010. More recently, in 2016, bus drivers earned a median annual salary of $32,660. Shuttle driver positions can offer a range of salaries, with some paying by the hour, and others offering annual wages. For example, shuttle drivers can earn anywhere from $18 to $28.20 an hour, or an annual salary between $50,000 and $70,000.

Job Responsibilities

Shuttle drivers are responsible for operating shuttle vehicles in various weather and visibility conditions, and for ensuring the safety and comfort of passengers. This includes maintaining a clean and orderly shuttle, assisting passengers with boarding and disembarking, and interacting with passengers, staff, and the public in a courteous and professional manner. Drivers may also be required to lift luggage and perform minor vehicle repairs.

Example Job Listings

• Part-Time Airport Shuttle Driver – Los Angeles, CA: Responsible for operating shuttle vehicles in various conditions, with gross weights ranging from 3,000 to 80,000 lbs.
• Shuttle Bus Driver – San Diego, CA: Maintain a clean and orderly shuttle bus, and demonstrate knowledge of the facility and airport terminals.
• Shuttle Driver – Trenton, NJ: Secure the van at the end of each run, and play low music at the driver's discretion.
• Shuttle Driver – Plainsboro, NJ: Maintain the cleanliness and orderliness of the shuttle vehicle, and interact with passengers, staff, and the public courteously.
• School Bus Driver – North Berwick, ME: Transport students to and from athletic events, ensuring their safety while on board.

Private shuttle driver jobs

The responsibilities of a private shuttle driver vary depending on the employer. Some common duties include transporting passengers to and from airports, hotels, or other local destinations; maintaining the cleanliness and orderliness of the shuttle vehicle; interacting with customers, crew members, and the public in a professional and courteous manner; and adhering to strict safety instructions, rules, and policies.

When applying for private shuttle driver jobs, candidates may be required to undergo background checks, drug tests, and driving record checks. Some employers may also prefer candidates with previous experience in customer service or driving roles. It is important to review the specific requirements and qualifications outlined by each employer before applying for these positions.

Frequently asked questions