Roberta Aguirre
Singapore Changi Airport is one of the world's busiest and best airports, serving over 100 airlines and flying to over 400 cities in more than 100 countries and territories worldwide. Strategically located near some of the world's biggest population centres, such as China, India, and Indonesia, Changi Airport has been recognised for its innovation, technology, and design, winning over 680 awards since its opening, including being named the world's best airport twelve times. With ongoing expansions and improvements, such as the addition of a fifth terminal and new runways, Changi Airport continues to enhance its infrastructure and capabilities to accommodate the ever-increasing demands of passengers and airlines.
| Characteristics | Values |
|---|---|
| Location | Strategic location near the biggest population centres of the world: China, India, Indonesia and Malaysia. Singapore's location is favourable for high-demand layovers. |
| Infrastructure | Four passenger terminals that can handle 82 million passengers a year. A fifth terminal is under construction and will increase capacity to 153 million passengers per year. |
| Awards | Over 680 awards, including 28 "Best Airport" awards in 2019 alone. |
| Passenger numbers | Registered 6.41 million passenger movements in December 2019, the highest in its history. In 2019, it handled 68,300,000 passengers. |
| Airlines | Serves more than 100 airlines flying to over 400 cities in 100+ countries and territories worldwide. |
| Cargo | One of the busiest cargo airports in the world, handling 2.01 million tonnes of cargo in 2019. |
| Technology | Uses cookies and other innovative technologies to deliver a more personalised experience. |
| Payment | Passengers can make contactless QR payments with Changi Pay and redeem discount vouchers upon check-out. |
| Self-service | Self-boarding gates, self-check-in, bag tagging, and bag drop. |
| Transport links | Connected to the Mass Rapid Transit (MRT) network. |
| Leisure and retail | Jewel Changi Airport is an indoor leisure and retail complex with a 40-metre-high waterfall, an indoor garden, and Singapore's largest collection of indoor plants. |
Explore related products
![Changi [DVD]](https://m.media-amazon.com/images/I/51AW35BMSYL._AC_UY218_.jpg)
What You'll Learn
Strategic location
Singapore Changi Airport is strategically located in the Changi district, at the eastern end of Singapore, approximately 24 kilometres (15 miles) from the city's downtown core. Singapore's geographical location is favourable for high-demand layovers, contributing to the airport's status as a major aviation hub in the Asia-Pacific region.
Changi Airport's location near some of the world's biggest population centres, including China, India, Indonesia, and Malaysia, is advantageous for passenger traffic. The airport serves as a gateway to over 400 cities in approximately 100 countries, with more than 100 airlines operating from the airport. This extensive reach has resulted in high passenger numbers, with Changi Airport registering 6.41 million passenger movements in December 2019, the highest monthly record since its opening in 1981.
The airport's location also benefits from its connectivity to the surrounding transportation network. It is connected to the Mass Rapid Transit (MRT) network, providing easy access to the downtown and western parts of Singapore. Additionally, the airport has undergone continuous physical upgrades and new facility developments, such as the Changi East expansion, to maintain its competitiveness and accommodate growing passenger demand.
Changi Airport's strategic location, combined with its connectivity and ongoing infrastructure developments, has contributed to its reputation as one of the world's leading aviation hubs.
AEP: Argentina's Domestic Airport in Buenos Aires
You may want to see also
Explore related products
Range of facilities
Changi Airport is Singapore's primary international airport and a major aviation hub in the Asia-Pacific region. It has won over 680 awards since its opening, including 28 "Best Airport" awards in 2019 alone. It has been classified as the world's best airport twelve times since the Skytrax ranking began in 1999.
Changi Airport's range of facilities is extensive and ever-growing, with new developments underway to maintain its status as a leading global airport. The airport currently has four terminals, with a fifth under construction, due to open in 2030. The existing terminals have been continually upgraded, and the new terminal will further increase the airport's capacity and enhance the overall travel experience.
The airport's infrastructure includes passenger terminals, runways, taxiways, maintenance buildings, services, and ground support equipment. The terminals feature efficient connection options, such as the Changi Airport Skytrains, which facilitate seamless travel between terminals. The upcoming Terminal 5 will be linked to the existing terminals, enabling integrated operations and convenient transfers for passengers.
Changi Airport offers a wide range of services and amenities to cater to the diverse needs of travellers. The airport is connected to the Mass Rapid Transit (MRT) network, providing easy access to downtown Singapore and other parts of the country. The airport also has a hotel, the Crowne Plaza Changi Airport, located near Terminal 3.
Additionally, Changi Airport has an extensive range of retail and dining options. The Jewel Changi Airport is an indoor leisure and retail complex featuring a unique design inspired by Singapore's reputation as a 'city in a garden'. It includes a 40-metre-high waterfall, the Rain Vortex, and a five-storey indoor 'Forest Valley' with thousands of trees and plants. The complex offers shopping, dining, and entertainment options, enhancing the overall airport experience for travellers.
The airport also prioritises technological innovation to improve its facilities and services. It has introduced Changi Pay, a contactless QR payment system that offers a seamless payment experience. Changi Airport also trials and implements advanced technologies, such as automation, video analytics, AI, and robotics, to enhance airport operations and improve efficiency.
Exploring Amsterdam Airport: Things to Do and See
You may want to see also
Innovative technology
Changi Airport in Singapore has been named the 'World's Best Airport' twelve times since rankings began in 1999. The airport has won over 680 awards since opening in 1981, including 28 'Best Airport' awards in 2019 alone.
Changi Airport's innovative use of technology has played a significant role in its success. The airport utilises analytical technologies to gain insights into site usage and improve its services. For example, Changi Airport has introduced self-boarding gates and self-service functions for check-in, bag tagging, and bag drop to enhance the passenger experience and reduce waiting times.
The airport also offers a seamless digital payment experience through Changi Pay, which allows shoppers and diners to make contactless QR payments, redeem discount vouchers, and earn reward points with just one scan. Changi Pay can also be used on iShopChangi, the airport's online duty-free retail platform.
Changi Airport is also committed to sustainability and has invested in innovative and efficient systems. Terminal 5, part of the Changi East development, will be a Green Mark Platinum Super Low Energy Building, powered by clean energy and equipped with innovative building management systems. The terminal will feature one of Singapore's largest rooftop solar panel systems, generating enough energy to power thousands of homes.
In addition to its focus on sustainability, Changi Airport prioritises the passenger experience by investing in unique attractions. Jewel Changi Airport, an indoor leisure and retail complex, features a 40-meter-high waterfall called the 'Rain Vortex', touted as the tallest indoor waterfall in the world. The complex also includes a five-story indoor 'Forest Valley' with thousands of trees, plants, ferns, and shrubs, providing travellers with a unique hiking experience within the airport.
Jacksonville, NC: Airport Accessibility and Travel Options
You may want to see also
Efficient infrastructure
Changi Airport is Singapore's primary international airport and a major aviation hub in the Asia-Pacific region. It is one of the largest transportation hubs in Asia, serving more than 100 airlines flying to over 400 cities in around 100 countries worldwide.
Changi Airport's efficient infrastructure is one of the key reasons for its success. The airport has four passenger terminals that can handle 82 million passengers a year, with a fifth terminal under construction expected to increase the capacity to over 153 million passengers annually. The terminals are designed to provide a seamless travel experience, with efficient connections between them, including an underground Mass Rapid Transit (MRT) network and 18 kilometres of tunnels for airside connections. The airport also has one of the world's largest mega terminals, capable of accommodating large aircraft such as the Airbus A380.
To enhance efficiency, the airport has introduced self-service functions such as check-in, bag tagging, and bag drop, as well as self-boarding gates. These initiatives fall under the Fast and Seamless Travel at Changi (FAST@Changi) programme, which aims to streamline the travel experience for passengers.
Changi Airport is also known for its innovative use of technology. It employs analytical technologies to improve services and marketing, and has introduced Changi Pay, a contactless QR payment system that integrates with its online duty-free retail platform. The airport is committed to maintaining its infrastructure, with continual physical upgrades to its terminals and the construction of new facilities to accommodate growing passenger numbers.
The airport's strategic location in Singapore, near major population centres such as China, India, and Indonesia, also contributes to its efficient operations. Singapore's favourable geographical position has made it one of the busiest maritime ports, and Changi Airport benefits from this advantageous location.
Free Wi-Fi at Logan Airport: Availability and Access
You may want to see also
Safety and security
Singapore Changi Airport is a major aviation hub in the Asia-Pacific region and has been named the world's best airport on multiple occasions. The airport's commitment to safety and security is a key contributor to its success and reputation.
Changi Airport's emergency and fire-fighting services are handled by the Airport Emergency Service Division. This division operates from two main fire stations, one sub-station, and a sea rescue base near the airport. They are equipped to handle all instances of rescue and fire-fighting within the airport premises and surrounding waters.
The day-to-day security operations at Changi Airport are managed by auxiliary police forces, including Aetos Security Management, Certis CISCO, and SATS Security Services. These auxiliary forces work under the regulatory oversight of the Airport Police Division of the Singapore Police Force (SPF).
Changi Airport also prioritises the safety and security of its passengers and staff through various initiatives. The airport has introduced self-boarding gates and a Fast and Seamless Travel (FAST) initiative to enhance the efficiency of passenger processing. This includes self-service functions for check-in, bag tagging, and bag drop, reducing potential congestion at traditional counters.
The airport is also committed to maintaining and upgrading its infrastructure. The Civil Aviation Authority of Singapore invested significant funds into upgrading the terminals and airport infrastructure, including enlarged gate hold rooms, new finger piers, and extended baggage belt carousels.
Additionally, Changi Airport is strategically located in Singapore, providing a favourable location for high-demand layovers. The airport is well-connected to the city's transport network, making it convenient for passengers travelling to and from the airport.
In summary, Changi Airport's focus on safety and security is evident through its comprehensive emergency response systems, robust security operations, passenger safety initiatives, infrastructure maintenance, and strategic location. These factors contribute to the airport's reputation as one of the world's best and safest airports.
America's Extensive Aviation Network: Airports Count and Capacity
You may want to see also
Frequently asked questions
Changi Airport is strategically located near some of the biggest population centres in the world, including China, India, Indonesia and Malaysia. Singapore's location has also made it one of the busiest maritime ports in the world. The airport has also made agreements with many companies to ensure more planes fly there.
Changi Airport has introduced self-boarding gates and a FAST (Fast and Seamless Travel) initiative, which includes self-service check-in, bag tagging, automated bag drop, immigration clearance, and boarding. The airport also has its own mobile payment system, Changi Pay, and an online duty-free retail platform, iShopChangi.
Changi Airport features Jewel Changi Airport, an indoor leisure and retail complex. Jewel includes a 40-metre-high waterfall called the Rain Vortex, thousands of trees, plants, ferns and shrubs, and Singapore's largest collection of indoor plants. The airport also has a hotel, shops, restaurants and tourist attractions.
Changi Airport is connected to the Mass Rapid Transit (MRT) network via a two-stop branch of the East-West line from Tanah Merah MRT station. The new Thomson-East Coast line will also be extended to Changi Airport Terminal 5 and to the current Changi Airport station.
