Jazmin Li
Airports Company South Africa (ACSA) is a company that owns and operates South Africa's nine principal airports, including three international gateways: O.R. Tambo, Cape Town, and King Shaka International Airports. ACSA was formed in 1993 and was initially fully owned by the South African Government. However, in 1998, ACSA was partially privatized, and the government currently owns 74.6% of the company. ACSA has been successful in managing and developing various airports, including a joint venture with a Brazilian company, Invepar, to manage Guarulhos International Airport in São Paulo, Brazil.
| Characteristics | Values |
|---|---|
| Year formed | 1993 |
| Number of airports owned and operated | 9 |
| Number of international airports | 3 |
| Names of international airports | O.R. Tambo International, Cape Town International, King Shaka International |
| Ownership | Majority-owned by the South African Government (74.6%) |
| Minority-owned by foreign and South African private sector shareholders (25.4%) | |
| Previously 100% government-owned | |
| Revenue streams | Aeronautical income (from regulated charges or tariffs) and non-aeronautical income (from commercial undertakings) |
| Awards | 20 achievement awards for passenger satisfaction |
| Vision | To be the most sought-after partner in the world for sustainable technical advisory and consultancy services |
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What You'll Learn
Airports Company South Africa (ACSA) owns and operates nine airports in South Africa
Airports Company South Africa (ACSA) was formed in 1993 to own and operate South Africa's nine principal airports, including the three main international gateways of Johannesburg O.R. Tambo, Cape Town, and Durban. ACSA is a public company under the Companies Act of 1973 and the Airports Company Act of 1993. It is majority-owned by the South African Government, through the Department of Transport, with a 74.6% stake. However, the company is legally and financially autonomous and operates under commercial law.
Over the years, ACSA has transformed into a customer-driven, efficient, and commercially successful business. Its airports have become critical success factors for Brand South Africa, with nearly 39.5 million passengers facilitated in 2013. ACSA has two main revenue streams: aeronautical income from aircraft landing and parking charges, and passenger service charges; and non-aeronautical income from retail operations, car rentals, advertising, and property leases.
Outside of South Africa, ACSA has participated in airport management and operating concessions as part of its growth strategy. Notably, ACSA, in partnership with GVK Group and Bidvest, won a concession to manage Mumbai International Airport in 2006. Additionally, ACSA owns 10% of a consortium with Invepar, which manages and operates Guarulhos International Airport in São Paulo, Brazil.
ACSA has also faced challenges, including the controversial construction of King Shaka International Airport ahead of the 2010 FIFA World Cup. The airport was built without a feasibility study, resulting in cost overruns and annual interest payments that outweigh its operating profits. Despite this, ACSA continues to play a key role in South Africa's economy, contributing to job creation, and demonstrating socioeconomic and environmental responsibility through its activities and programmes.
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ACSA is majority-owned by the South African government
Airports Company South Africa (ACSA) was formed in 1993 to own and operate South Africa's nine principal airports, including the three main international gateways of Johannesburg OR Tambo, Cape Town, and Durban. ACSA also has a stake in several airports outside South Africa, including Guarulhos International Airport in São Paulo, Brazil, and Mumbai International Airport in India.
In 1998, ACSA was partially privatized when 25.4% of its shares were sold to foreign and South African private sector shareholders. The company has faced some criticism from minority shareholders, who have accused it of making irrational business decisions and failing to take action against executives implicated in fraud and corruption allegations. In 2017, a South African court ruled that ACSA and the government must buy out minority shareholders at fair market value.
Despite these challenges, ACSA has successfully transformed a fragmented infrastructural parastatal into a focused, customer-driven, and commercially successful business. Its airports have become critical success factors for Brand South Africa, with nearly 39.5 million passengers facilitated in 2013. ACSA's revenue is generated from aeronautical and non-aeronautical sources, including regulated charges, tariffs, retail operations, car parking, and advertising.
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ACSA has a stake in Guarulhos International Airport in Brazil
Airports Company South Africa (ACSA) is a company that owns and operates South Africa's nine principal airports, including Johannesburg OR Tambo, Cape Town International, and Durban. ACSA has a stake in Guarulhos International Airport in Brazil, which is the primary international airport serving São Paulo.
Guarulhos International Airport, also known as São Paulo/Guarulhos-Governador André Franco Montoro International Airport, is the largest airport in Brazil and one of the largest in the world. It is the busiest airport in Brazil in terms of transported passengers, aircraft operations, and cargo handled. The airport was inaugurated in 1985 and quickly became the city's primary airport. Over the years, it has undergone several renovations and expansions to accommodate increasing air traffic in Brazil.
In 2011, ACSA, in partnership with the Brazilian company Invepar, successfully bid to manage the development, maintenance, and operations of Guarulhos International Airport. The consortium with Invepar owns 51% of the airport concession, while the current airport operator, Infraero, holds 49%10% of the consortium with Invepar. This partnership provides ACSA with a network of airports that is highly regarded by the international airport community.
Guarulhos International Airport has received recognition for its punctuality, being ranked as the second-best in the world by OAG in 2017 and first in Latin America. In 2019, it maintained its position in a survey conducted by FlightStats. Additionally, in 2021, it was chosen by Club Med as one of the 35 best airports worldwide for extended layovers. The airport's facilities are shared with the São Paulo Air Force Base of the Brazilian Air Force.
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$67.98
ACSA has won 20 achievement awards for passenger satisfaction
Airports Company South Africa (ACSA) was formed in 1993 to own and operate South Africa's nine principal airports, including the three international gateways of Johannesburg OR Tambo, Cape Town, and Durban. ACSA has demonstrated its commitment to service quality and customer satisfaction, as evidenced by its impressive track record of winning 20 achievement awards for passenger satisfaction. This success is a testament to the company's transformation into a focused, customer-driven, and commercially successful business.
ACSA's dedication to service quality has been a key factor in its success. The company understands that its airports are critical success factors for Brand South Africa, and as a result, it has continuously focused on enhancing the passenger experience. This commitment has been recognised by the Airports Council International (ACI) through the prestigious Airport Service Quality (ASQ) Awards.
The ASQ Awards are considered one of the most prestigious accolades in the industry and are based solely on passenger satisfaction ratings in the ASQ Survey, which interviews passengers on the day of travel. ACSA's airports have consistently excelled in this global survey, earning them the recognition they deserve.
One of the contributing factors to ACSA's success in passenger satisfaction is its implementation of the 'aerotropolis' concept. This concept involves clustering a range of manufacturing, logistics, and commercial facilities, along with hotels, retail outlets, entertainment complexes, and offices around the airport. This creates a vibrant and convenient environment for passengers and has likely contributed to the high satisfaction rates among ACSA's customers.
ACSA's success in winning 20 achievement awards for passenger satisfaction is a testament to its dedication to service excellence and its understanding of the important role that airports play in South Africa's economy and development. By prioritising customer satisfaction and continuously improving its services, ACSA has positioned itself as a leader in the industry and a key driver of South Africa's progress.
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ACSA is valued at about R4 billion
The Airports Company South Africa (ACSA) was formed in 1993 to own and operate South Africa's nine principal airports, including Johannesburg OR Tambo, Cape Town, and Durban, the country's three main international gateways. ACSA also has a stake in several international airports, including Pilanesberg International Airport in South Africa, Guarulhos International Airport in Brazil, and Mumbai International Airport in India.
In 1998, ACSA was valued at about R4 billion when 25.4% of its shares were sold to foreign and South African private sector shareholders. This marked the partial privatisation of the company, which was previously wholly owned by the South African government. ACSA's privatisation opened up new opportunities for the company to expand its operations and pursue joint ventures with international partners.
The R4 billion valuation of ACSA in 1998 reflects the company's significant role in South Africa's economy and infrastructure. As the owner and operator of nine airports in South Africa, ACSA is a major generator of employment and business opportunities, contributing to the country's socioeconomic development. The company has transformed the country's airport infrastructure, making its airports critical success factors for Brand South Africa.
ACSA's network of airports has facilitated millions of passengers each year, with nearly 39.5 million passengers passing through its nine airports in 2013. The company's two distinct revenue streams, aeronautical and non-aeronautical income, have contributed to its commercial success, generating significant income through charges, tariffs, retail operations, car rentals, advertising, and property leases.
The valuation of ACSA at about R4 billion in 1998 highlights the company's value as a key player in South Africa's aviation industry and its potential for growth and expansion. Since its privatisation, ACSA has continued to focus on service quality and socioeconomic and environmental responsibility, solidifying its position as a vital contributor to South Africa's economy and infrastructure.
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Frequently asked questions
The South African Government is the majority shareholder in Airports Company South Africa (ACSA), with a 74.6% stake.
Minority shareholders include African Harvest Strategic Investments (now Oppressed Acsa Minority 1), G10 Investments, Telle Investments, and Upfront Investments.
Airports Company South Africa owns and operates nine airports in South Africa, including O.R. Tambo International, Cape Town International, and King Shaka International Airports.
