Jazmin Li
Self-service kiosks at airports are designed to make checking in quicker and easier. They are available for use by passengers who have purchased a ticket through the internet, via the airline, or through a travel agent. To use the self-service kiosk, passengers must identify themselves by inserting a credit card, scanning their passport or ID, typing in their flight confirmation code, or entering their frequent flyer number. The kiosk will then issue boarding passes, allow passengers to change their seat assignment, and check in their luggage.
| Characteristics | Values |
|---|---|
| Who can use it? | Anyone who has purchased a ticket through the Internet, a travel agent, or Air Canada Reservations. |
| What do you need? | A credit card, passport, ID, flight confirmation code, or frequent flyer number. |
| What can you do? | Check-in for your flight, print your boarding pass, change your seat assignment, and check your baggage. |
| How does it work? | Walk up to an open kiosk and insert your credit card, scan your passport or ID, type in your confirmation code, or enter your frequent flyer number. |
| Where is it located? | Near the check-in area. |
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What You'll Learn
- Anyone who has purchased a ticket through the internet, a travel agent, or Air Canada Reservations
- Those who have checked in online and want to change their seat
- Customers who need to print their boarding pass
- People who need to check in baggage
- Travellers who want to pay for additional baggage using their payment card
Anyone who has purchased a ticket through the internet, a travel agent, or Air Canada Reservations
To use the self-service kiosks, locate the free-standing screens near the check-in area. You will need to identify yourself by inserting a credit card, scanning your passport or ID, typing in your flight confirmation code, or entering your frequent flyer number. If you have already checked in online, you can scan your printed boarding pass, and the kiosk will identify you and begin the luggage check-in process.
At the kiosk, you will be asked about checked baggage. You can then type in the number of bags you want to check, or use the up or down arrow system or "+" and "-" keys to increase or decrease the number. If you have checked baggage, you may need to go to the Baggage Drop-Off counter to deposit your bags.
You can also use the self-service kiosks to change your seat assignment, provided there are open seats on your flight. Additionally, if you are travelling with connecting flights, the kiosk can provide up to four boarding passes as long as they are all part of the same reservation.
Overall, the self-service kiosks offer a convenient and efficient way to check-in for your flight, allowing you to bypass the traditional check-in counter and speed up your journey through the airport.
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Those who have checked in online and want to change their seat
If you have checked in online and want to change your seat, you can use the self-service kiosk at SeaTac airport. You will need to scan your printed boarding pass at the kiosk, which will identify you and bring up your flight details.
You can then select the "Change Seat" option on the kiosk. This will bring up a seat map, allowing you to choose a different seat, provided there are open seats on your flight.
If you are flying with Alaska Airlines, you can also use the Alaska Airlines mobile app to change your seat. The app allows you to view your trip details, change your seat, and cancel or change your reservation.
Some airlines may try to entice you to upgrade your seat for an additional fee. Be cautious when selecting your new seat to avoid accidentally upgrading unless you intend to do so.
Additionally, if you have checked bags, you may be able to use the self-service kiosk to add or pay for them. However, if you have more than the allowed number of bags, you may need to speak to a customer service representative or contact the airline counter.
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Customers who need to print their boarding pass
If you need to print your boarding pass, you can use a self-service kiosk at SeaTac airport. The kiosks are free-standing computer screens located near the check-in area. To identify yourself, you will need to insert a credit card, scan your passport or ID, type in your flight confirmation code, or enter your frequent flyer number. Once you have done this, you can print your boarding pass and proceed to the security checkpoint.
If you have checked in for your flight online, you may be able to scan your printed boarding pass at the kiosk. The kiosk will then identify you and begin the luggage check-in process. You will be asked about checked baggage and can select the number of bags you want to check. If you need to pay for additional baggage, you can use your payment card at the kiosk.
If you have not checked in for your flight in advance, you can also use the kiosk to check-in and print your boarding pass. You will need to follow the same process as described above to identify yourself. After checking in, you will receive your boarding pass and can proceed to the luggage check-in process.
It's important to note that not all airlines offer self-service kiosks. For example, Air Canada offers self-service kiosks for customers who have purchased a paper ticket or an electronic ticket through their website, Air Canada Reservations, or a travel agent. Therefore, it is always a good idea to check with your airline in advance to see if self-service kiosk check-in is available.
Overall, using a self-service kiosk at SeaTac airport can be a quick and convenient way to print your boarding pass and check your luggage. Gate agents are also available to provide assistance if needed.
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People who need to check in baggage
If you need to check in baggage at Seattle-Tacoma Airport, you can use the self-service kiosks to do so. The kiosks are free-standing computer screens located near the check-in area. You can identify yourself at the kiosk by inserting a credit card, scanning your passport or ID, typing in your flight confirmation code, or entering your frequent flyer number.
Once you have identified yourself, you will be asked about checked baggage. You can then indicate the number of bags you want to check. Some kiosks allow you to type in the number directly, while others use an up- or down-arrow system or "+" and "-" keys. Confirm the number of bags by pressing "OK" or "enter," and verify that you will pay the fees for each bag. You can pay these fees at the kiosk using a credit or debit card. If you do not have a credit or debit card, you can use a prepaid debit card to pay for your checked bag fees.
After paying the fees, the kiosk will print your boarding pass. You can then proceed to the baggage drop-off counter to deposit your bags. Some airlines, such as Alaska Airlines, offer an automated bag drop service. You can also use airline apps, such as the Alaska Airlines mobile app, to add bags to your trip and pre-pay for them before arriving at the airport.
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Travellers who want to pay for additional baggage using their payment card
Self-service kiosks at the airport allow travellers to check in, make trip updates, and manage their baggage. Travellers who want to pay for additional baggage using their payment card can do so at the self-service kiosks. Here is a step-by-step guide for travellers who need to pay for extra baggage:
First, locate a kiosk near the check-in area. These usually look like freestanding computer screens. Once you have located a kiosk, you will need to identify yourself. This can be done by inserting a credit card, scanning your passport or ID, typing in your flight confirmation code, or entering your frequent flyer number.
After you have identified yourself, you will be asked about your baggage. You may be able to directly type in the number of bags you want to check, but some kiosks use an up- or down-arrow system or "+" and "-" keys. Press the up arrow or plus sign to increase the number of bags, and confirm by pressing "OK" or "enter."
You will then need to confirm that you will pay the fees for each bag. Use a credit card or debit card to pay these fees at the kiosk. Some kiosks may accept cash, MasterCard, or Visa. If you do not have a credit or debit card, consider getting a prepaid debit card to pay for your checked bag fees at the kiosk.
After you have paid for your baggage, the kiosk should print your boarding pass. If you have a connecting flight, the kiosk will print multiple boarding passes. You may then proceed to the baggage drop-off counter to check in your bags.
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Frequently asked questions
Any traveller can use the self-serving kiosks at the airport.
You can identify yourself by inserting a credit card, scanning your passport or ID, typing in your flight confirmation code or entering your frequent flyer number.
Yes, you can scan your printed boarding pass at the kiosk and proceed with the luggage check-in process.
Yes, you can change your seat assignment at the kiosk, provided there are open seats on your flight.
Yes, you can pay for additional baggage using your payment card at the self-serving kiosk.
