Roberta Aguirre
Frankfurt Airport offers a fast-track service for passengers with tight connections, helping them to navigate security faster and reducing stress. The Short Connection Pass can be retrieved via the Travor platform, which provides a personalised airport itinerary. Passengers can also make appointments for security screening via the FRA SmartWay service, which is free and does not require registration. This service is available for children over the age of five, or children under five if they are with a guardian who has booked a slot.
| Characteristics | Values |
|---|---|
| Name of the fast lane | FRA SmartWay |
| Who can use it | Passengers with a time-critical transfer can use the fast lane. |
| How to use it | Passengers can retrieve a short connection pass via the Travor platform, a passenger experience platform. |
| Availability | The fast lane is available 7 days a week throughout most of the day. |
| Booking | Booking can be done through the SmartWay website. |
| Booking window | Booking can be done from 72 hours prior to the flight departure time. |
| Grace period | There is a 15-minute grace period before the time slot. |
| Age limit | Children above the age of 5 require their own slots. |
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What You'll Learn
Travellers with a tight connection can use the fast lane
Frankfurt Airport has introduced a Short Connection Pass to help passengers with tight connections to speed up transfers and reduce stress. This allows travellers to use the Fast Lane to go through security control much faster.
Passengers with a time-critical transfer can retrieve a short connection pass via the short connection module of Travor, a passenger experience platform. Travellers can scan the QR codes visible at strategic locations in the terminal, and the Travor platform will provide a personalised airport itinerary.
The Fast Lanes offer travellers a quick way to get to the departure gate when time is tight. If your flight is displayed on the Fast Lane display boards at the checkpoints, you may use the Fast Lane. Fast lanes are available at most major security checks. The information displays in both terminals list the current flight data, the departure gate, and the time it takes to get there.
Frankfurt Airport also offers a Premium Fast Track option for arrivals, departures, connections, and transits. This is a very personal and efficient service given by authorised and specially trained and experienced English-speaking local airport staff.
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FRA SmartWay slots are available for families
FRA SmartWay is a free service offered by Frankfurt Airport that allows passengers to book a personal time slot for selected security checkpoints. This helps passengers to avoid lengthy waiting times, plan their stay better, and make their airport experience more stress-free. The service is available 7 days a week throughout most of the day, but there are a limited number of slots, so it is recommended to book as early as possible from 72 hours prior to your flight departure time.
Passengers travelling as a family can book a joint FRA SmartWay slot, with a maximum group size of five people. Children require their own FRA SmartWay slots from the age of five. Children up to and including four years of age can accompany a legal guardian who has booked a FRA SmartWay time slot. If you are travelling as a family, it is recommended to book a group slot.
To book a FRA SmartWay slot, you will need to provide your name, email address, flight details, date of travel, destination airport, airline, flight number, and group size. You don't need to register or apply for a user account, and you will receive an email confirmation of your booking. On the day of travel, you will be given access to FRA SmartWay at the security checkpoint with your boarding pass. Please make sure that your name is spelled identically when booking your FRA SmartWay slot and your flight booking, otherwise, you will not be able to access the separate entrance.
Frankfurt Airport has also set up a security checkpoint specifically for families in Terminal 1, Departure Area A, which is open all day.
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Premium Fast Track options are available for arrivals and departures
Frankfurt Airport offers a premium fast-track service for both arrivals and departures. This service is designed to provide a seamless and efficient travel experience, ensuring that passengers can navigate security checks and airport formalities quickly and conveniently.
The premium fast-track option includes dedicated staff assistance, offering a highly personalised and exclusive experience. Upon arrival at the terminal, passengers will be greeted by English-speaking staff, who will provide comprehensive guidance and support throughout their time at the airport. This includes assistance with immigration processes, baggage handling, and escorting passengers to their respective destinations within the airport, such as the boarding gate or the airline lounge.
This premium service is particularly beneficial for passengers with tight connection times between flights. By utilising the fast-track lanes, travellers can expedite their journey through security checks, reducing the stress associated with time-critical transfers. Additionally, Frankfurt Airport has introduced the Short Connection Pass, which can be obtained through the Travor platform. This digital pass allows passengers with limited time between flights to access the Fast Lane, further streamlining their journey through security control.
The premium fast-track service can be booked in advance, ensuring a smooth and luxurious airport experience. This service is ideal for those seeking a personalised and efficient journey through the airport, whether arriving, departing, or transiting through Frankfurt Airport. It is important to note that the fast-track service may not be available for certain airlines and departure gates, so it is recommended to check the eligibility of your flight before booking.
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Fast lanes are available at most major security checks
Frankfurt Airport offers a fast-track security service to help passengers with tight connections to navigate security faster, reducing stress. Fast lanes are available at most major security checks. The information displays in both terminals list the current flight data, the departure gate, and the time it takes to get there. Passengers with a time-critical transfer can retrieve a short connection pass via the Travor platform, a passenger experience platform.
Passengers can also make appointments for their Frankfurt Airport security screening through the SmartWay appointment system. This service is free and can be booked up to 72 hours before your flight departure time. FRA SmartWay lanes are located throughout the airport and are signposted at the entrance to the checkpoint. Children require their own FRA SmartWay slots from the age of five.
Frankfurt Airport also offers a Premium Fast Track option for arrivals, departures, connections, and transits. This service includes a dedicated meeting point, full assistance with airport formalities, and baggage assistance.
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New security checkpoints reduce wait times
Frankfurt Airport has introduced several initiatives to reduce wait times at security checkpoints, providing a more seamless travel experience for passengers.
One notable initiative is the FRA SmartWay system, which allows passengers to book their own time slots for selected security checkpoints. This appointment-based system helps passengers avoid lengthy lines and provides a more efficient way to navigate security. The service is free of charge and easily accessible, as passengers only need to provide their name, email address, and flight details. FRA SmartWay is particularly beneficial for families travelling with children, as it offers a group booking option to streamline their security process.
In addition to SmartWay, Frankfurt Airport has also introduced the Short Connection Pass, powered by the Travor platform. This digital pass assists passengers with tight transfer times between flights, allowing them to use the Fast Lane for quicker security control. Travor uses real-time data to optimise the management of short connections, providing maximum support for transfer passengers to reach their connecting flights on time.
The airport has also implemented other measures to expedite security screening. For instance, passengers can now make appointments for their security screening, reducing wait times and providing a more organised process. Additionally, the airport offers a Premium Fast Track service for arrivals, departures, connections, and transits, providing personalised assistance and a smooth journey through the airport.
These new security checkpoints and initiatives at Frankfurt Airport significantly reduce wait times, enhancing the overall travel experience for passengers. By offering various options such as SmartWay, Short Connection Pass, appointment systems, and Premium Fast Track services, the airport ensures efficient and stress-free navigation for travellers.
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Frequently asked questions
The FRA SmartWay is a free service offered by Frankfurt Airport that allows passengers to book their own time slot for selected security checkpoints.
You can book a slot on the FRA SmartWay by visiting the Frankfurt Airport website and clicking "Book FRA SmartWay now". You will need to provide your name, email address, and flight details.
Anyone can use the FRA SmartWay, although children under the age of five can accompany a legal guardian who has booked a slot.
The Fast Lane at Frankfurt Airport is a dedicated lane for passengers with tight connections, allowing them to navigate security faster and reduce stress.
You can access the Fast Lane by retrieving a Short Connection Pass via the Travor platform. If your flight is displayed on the Fast Lane display boards at the checkpoints, you may also use the Fast Lane.
