Jazmin Li
Hartsfield-Jackson Atlanta International Airport offers various options for picking up passengers. For domestic arrivals, passengers can be picked up at any of the exit doors on the North Terminal side, in the designated loading/unloading areas. Rideshare services like Uber and Lyft can also drop off passengers on the North and South roadways adjacent to the Domestic Terminal. For international arrivals, the pickup location is outside the terminal, accessible via I-75. There is a cell phone lot where drivers can wait for free for a few minutes while waiting for arriving passengers. It is recommended to check the Atlanta Airport website or consult with airport staff for the most up-to-date information on pickup locations and guidelines.
| Characteristics | Values |
|---|---|
| Airport Name | Hartsfield-Jackson Atlanta International Airport |
| Terminals | Maynard Jackson International Terminal (Concourses E and F), North Terminal, South Terminal |
| Pick-up Locations | Outside the terminals, economy lots North and South, curbside |
| Pick-up Instructions | Follow signs to the correct terminal, stop outside the appropriate door, use baggage claim and flight information to guide |
| Cell Phone Lot | Available for free short-term parking while waiting for arrival |
| Public Transport | MARTA (Metropolitan Atlanta Rapid Transit Authority) train station within the airport |
| Rental Cars | Hertz, Avis, Budget, Enterprise, National, and more |
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What You'll Learn
Picking up domestic arrivals
Atlanta Airport, also known as Hartsfield-Jackson Atlanta International Airport, is the world's busiest airport in terms of passenger traffic and aircraft movements. The airport is located approximately 10 miles south of downtown Atlanta. The Domestic Terminal and the International Terminal are the two main terminals that form the Atlanta Airport passenger terminal complex. The Domestic Terminal is divided into the North and South Terminals. Delta Air Lines uses the southern part of the terminal, while other airlines like United Airlines, Alaska Airlines, American Airlines, and Southwest Airlines use the northern part.
If you are picking up a passenger from a domestic flight, the passenger pickup area is located on the upper-level roadway of the Domestic Terminal. Follow the signs and lane markings to access the appropriate terminal. The rideshare drivers usually pick up passengers in the economy lots North and South, within walking distance of the baggage claim area.
If the passenger arrives on Delta, the baggage claim is on the South Side of the airport. For other airlines, the baggage claim is on the North Side. The passenger can call you with the specific door number, and you can drive up to that door for curbside pickup. Alternatively, you can park in the hourly lot and wait for the passenger at the top of the escalator where passengers get off the tram.
If you are picking up a Southwest Airlines passenger, follow the signs to the North Terminal Arrivals and pick up the passenger at Door N2. This is a high-traffic area, and you may need to keep circling around until the passenger walks out. The numbers of the doors leading from baggage claim are painted on the doors.
There is a "cell phone waiting area" where people can park for free while waiting for a passenger to arrive. However, they will need to keep circling the terminal until the passenger is ready to be picked up.
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Picking up international arrivals
Hartsfield-Jackson Atlanta International Airport is quite large, and there are a few different places where you can pick up international arrivals, depending on where they arrive.
Maynard Jackson International Terminal
If your traveller is arriving at the Maynard Jackson International Terminal, which is about a mile from the Domestic Terminal, you can pick them up curbside on the outside curb. This terminal is accessible via I-75, and the hourly parking is right outside the terminal. You can park on the second level and walk across the sky bridge to the terminal, then head down the escalator to the arriving passenger area.
Domestic Terminal
If your traveller will arrive at the Domestic Terminal, they can come out to baggage claim and let you know which door they are at. Doors S1-6 are in the South Terminal, and doors N1-6 are in the North Terminal. You can then drive to that terminal and stop outside the appropriate door. Rideshare drivers usually pick up passengers in the economy lots North and South, within walking distance of the baggage claim area.
General Tips
It is recommended to call ahead or check with airport staff for the most up-to-date information on passenger pickup locations and procedures. There is also a "cell phone lot" or "cell phone waiting area" where drivers can wait for free for a few minutes while their traveller is in the air.
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Picking up from the North Terminal
Picking someone up from the North Terminal at Hartsfield-Jackson Atlanta International Airport can be a straightforward process if you know where to go and what to do. Here are some detailed instructions to help make the pickup process as smooth as possible:
Before Arrival
If you're picking someone up from the North Terminal, it's important to be prepared beforehand. Have the flight details, including the airline, flight number, and estimated arrival time, so you can track the flight and anticipate any delays. You can also ask your passenger to share their location via their phone, which can be helpful in crowded areas.
Parking and Waiting
When you arrive at the airport, follow the signs to the designated parking areas. There is a "cell phone waiting area" where you can park for free while waiting for your passenger's flight to arrive. This area is designed for brief waits, so you can't leave your car and must keep an eye on the arrival updates. Alternatively, you can park in the hourly garage, but this option may incur parking fees.
Pick-up Location
The North Terminal has multiple exit doors (N1-N6), and your passenger can be picked up at any of these doors. It's important to note that this area is designated for loading and unloading only, so you cannot park at the curb and wait. Your passenger can call or message you when they reach the specific door, or you can arrange a pre-determined meeting spot.
Baggage Claim
If your passenger has baggage to claim, it's recommended that they head to the baggage claim area first. At Atlanta Airport, the baggage claim areas are within walking distance of the pickup locations. Your passenger can notify you when they have collected their baggage and are ready to be picked up.
Passenger Instructions
If your passenger is new to the airport, it's helpful to provide them with clear instructions. They can follow the signs to the North Terminal baggage claim and exit doors. Additionally, they can take advantage of the free airport Wi-Fi to stay connected and provide updates on their location.
By following these instructions and staying in close communication with your passenger, picking someone up from the North Terminal at Atlanta Airport can be a seamless experience. Remember to adhere to the parking restrictions and traffic rules to ensure a smooth process for everyone involved.
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Picking up from the South Terminal
Picking someone up from the South Terminal at Hartsfield-Jackson Atlanta International Airport can be done in a few ways. If you are picking up a domestic traveller, they will arrive at the Domestic Terminal. Here, rideshare drivers usually pick up passengers in the economy lots North and South, within walking distance of the baggage claim area. If you are picking up from the International Terminal, look for your party on the outside curb.
If you are picking up a Southwest passenger, you can wait in the cell phone lot and drive through the lower level on the south side, then swing around to the north side of the terminal to pick them up. They can come through the baggage claim area for Southwest and go down the stairs next to the Georgia Lottery stand. You can also park in the hourly garage and go into the terminal to meet them in the Arrivals Lobby, which is right next to Baggage Claim. However, note that you will have to drive past the South Terminal arrivals area and loop around to the North Terminal side, enduring traffic through both areas.
If your party is arriving on Delta, their baggage claim will be on the South Side of the airport, and you can either drive up to the specific door number for curbside pickup or park in the hourly lot and wait for them at the top of the escalator where passengers get off the tram.
There are designated lanes for passenger pick-up and drop-off directly outside the terminals. Be sure to adhere to parking restrictions and time limits to ensure smooth traffic flow and avoid penalties. It is advisable to check with airport staff for the most up-to-date information on specific guidelines or procedures.
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Rideshare pick-up locations
Rideshare services like taxis, Ubers, and Lyfts are available at Hartsfield-Jackson Atlanta International Airport and can be accessed from designated pickup points. If you are being picked up by a rideshare driver at the domestic terminal, they will usually collect you in the economy lots North and South, within walking distance of the baggage claim area. For international terminal collections, your driver will meet you on the outside curb.
If you are being collected by a friend or family member, they can park in the hourly garage and meet you inside at the Arrivals Lobby, which is next to Baggage Claim. Alternatively, they can wait for free in the cell phone lot and drive to the lower level on the south side of the airport to collect you. If you are arriving at the North Terminal, your collector should swing around to the north side of the terminal and pick you up there. If you are arriving at the South Terminal, they can follow the signs to the appropriate door (S1-6 for the South Terminal and N1-6 for the North Terminal). Your collector can also wait for you at the top of the escalator where passengers get off the tram.
If your collector is unfamiliar with the airport, they may prefer to circle the terminal and wait for you to appear. However, this can be confusing, and they may accidentally wind up back on the interstate. It is easier to arrange to call or email them once you have arrived so that they can wait for your message and avoid wasting time driving around the airport.
It is important to adhere to parking restrictions and time limits in pickup areas to ensure smooth traffic flow and avoid penalties. It is also advisable to check with Atlanta Airport in advance for the most up-to-date information on pickup locations and procedures.
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Frequently asked questions
Rideshare drivers usually pick up passengers in the economy lots North and South, within walking distance of the baggage claim area. From the North Terminal, follow the signs to the lower-level escalators located between doors N2 and N3. Once downstairs, follow the orange signs to the Economy lot and request your ride.
Your friend or family member can pick you up directly outside any of the exit doors on the North Terminal side. They cannot park at the curb and will need to keep moving until you are outside. There is a "cell phone waiting area" where they can park for free for a few minutes while waiting for your call.
Limousine services will either meet you inside the terminal near the atrium or curbside on the North or South lower level. The pickup process should be explained when you call to make the reservation.
Hotel shuttle services are available in the Ground Transportation Center/West Curb area, outside between the Domestic North and Domestic South Terminals. Use the W-1 or W-2 door.
