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Milan Malpensa Airport is a bustling hub with two terminals, T1 and T2, serving travellers from within and outside the Schengen area. For those seeking a convenient meeting spot, the car rental counter is a great option, offering better accessibility and fewer crowds than the arrival hall. Alternatively, travellers can opt for meet-and-greet services, which provide seamless assistance through airport procedures, including baggage claim and airport transfers. These services cater to various traveller types, from individuals to large groups, ensuring a smooth and stress-free experience at Malpensa Airport.
| Characteristics | Values |
|---|---|
| Number of terminals | 2 (T1 and T2) |
| Meeting spots | Arrival hall, car rental counter, airport entrance, VIP terminal |
| Services | Meet and greet, check-in assistance, flight monitoring, fast-track services, airport transfer, baggage handling, VIP services |
| Providers | Malpensa Airport Assistance, Royal Airport Concierge, marhaba |
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What You'll Learn
Terminal 1 or 2?
When deciding where to meet someone at Malpensa Airport, it is important to first establish which terminal they will be arriving at, as there are two terminals at the airport: Terminal 1 and Terminal 2. If you are unsure which terminal your party will be arriving at, it is a good idea to check which airline they are flying with, as only Easyjet operates out of Terminal 2, with all other airlines arriving at Terminal 1.
If you are both arriving at the same terminal within a short time of each other, it may be best to simply arrange to meet at the exit of the arrivals hall, as this will be easy to find for both parties. However, if one party is arriving significantly before the other, or you are unsure of the time it will take the other party to get through customs, it may be better to arrange to meet at a specific spot inside the terminal.
One suggestion is to meet at the car rental counter, as there is good signage to this area and it will be less crowded than the arrivals hall. Alternatively, you could make use of a meet and greet service, such as those offered by Royal Airport Concierge, who will meet you at the aircraft or air bridge and assist you through the airport.
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Car rental counters
Milan Malpensa Airport has two terminals, T1 and T2. Car rental is available in the arrivals areas of both terminals.
A wide range of car rental companies can be found at the airport, including:
- Alamo
- Autovia
- Avis
- B-rent
- Budget
- Centauro
- Dollar
- Drivalia
- Ecovia
- Enterprise
- Europcar
- Firefly
- Goldcar
- Green Motion
- Hertz
- Interrent
- Joyrent
- Keddy By Europcar
- Keyandgo
- Leasys
- Locauto
- Maggiore
- Noleggiare
- Ok Mobility
- Optimorent
- Rhodium
- Sicily By Car
- Sixt
- Surprice
- Target
- Thrifty
Sixt rent a car, for example, offers a range of vehicles, including electric cars, convertibles, and vans. They also provide baby and booster seats and navigation systems. To rent a car from Sixt, you must be at least 18 years old and have a valid driver's license. An underage driver fee may apply.
To reach the car rental counters, take the A8 or A9 motorway from Milan, the A4 motorway from the west and south of Italy, or the A36 motorway from the north-eastern municipalities of the region.
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VIP services
Malpensa Airport offers a range of VIP services to ensure a seamless and comfortable experience for its valued passengers. Here is an overview of the VIP services available at the airport:
Meet and Greet Services
Malpensa Airport's meet and greet services provide a warm welcome upon your arrival. A dedicated agent will meet you at a designated location, such as the end of the airbridge or the terminal entrance, with a personalised name board. They will assist you with baggage claim and escort you through immigration and security formalities using fast-track lanes, ensuring a swift and efficient process.
VIP Lounge Access
The airport offers exclusive VIP lounge access, providing a tranquil and luxurious space to relax or work. These lounges offer enhanced privacy, premium amenities, and personalised services to elevate your travel experience.
Airport Transfer and Private Concierge
VIP passengers can avail of private airport transfer services, including limousine transportation, ensuring a stylish and comfortable journey to and from the airport. Additionally, the airport's concierge services cater to your every need, from flight monitoring to baggage handling, ensuring a stress-free travel experience.
Porter Services
Global Network of Assistance
Malpensa Airport is part of a global network of airport assistance services, including AirportAssist.com, serving 1156 airports in 195 countries. This network ensures that VIP passengers receive consistent and exceptional services worldwide, catering to the unique needs of business travellers, families, and individuals requiring special assistance.
With these comprehensive VIP services, Malpensa Airport is committed to providing an exceptional travel experience, ensuring your time at the airport is smooth, efficient, and memorable.
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Meet and greet services
Milan Malpensa Airport has two terminals, T1 and T2. If you are meeting someone at the airport, it is important to know which terminal they are arriving at. This is because only Easyjet flights arrive at Terminal 2, with all other airlines arriving at Terminal 1. If you are arriving from outside the Schengen Area, you will also need to go through passport control, which may affect where you decide to meet.
There are several meet-and-greet services available at Malpensa Airport. These include:
- Royal Airport Concierge: This service offers a seamless travel experience, assisting you from your car to the check-in counter, VIP lounge, and aircraft entrance. Their greeters will meet you at the aircraft or air bridge with identifying signs and provide porter services at baggage claim. They can also facilitate contact with your driver outside the airport and escort you to your chosen transportation vehicle.
- Malpensa Airport Assistance: This company provides professional and personalised airport assistance to passengers at Malpensa International Airport. Their services include meet and greet, check-in assistance, fast-track services, airport transfers, and VIP services. They also offer aircraft ground handling services for charters.
- Marhaba Meet & Greet: marhaba's uniformed staff will meet you at your arrival point and assist you through airport formalities, including baggage claim and Lost & Found desks if needed.
If you are looking for a more informal meeting spot, one suggestion is to meet at one of the car rental counters, which tend to be less crowded than the arrival halls.
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Customs and passport control
Milan Malpensa Airport has two terminals, T1 and T2. If you are arriving on an international flight, you will need to go through customs and passport control. The time taken for passport control will depend on whether you are arriving from a country within the Schengen area or outside of it. If you are arriving from outside the Schengen area, you will need to go through passport control.
At customs, after you have picked up your luggage and are heading to the exit, you will walk past customs officers. They do occasionally stop people, but it is not as strict as entering the US, for example. Anyone can be stopped anywhere when travelling, and unless you have something to hide, it should not make much difference to your day.
If you are looking for a seamless experience at the airport, you can book a meet-and-greet service. Malpensa Airport Assistance (MXP) offers professional and personalised airport assistance for passengers, including meet-and-greet, check-in assistance, VIP lounge access, flight monitoring, fast-track services, and more. They also provide a seamless experience for individuals, families, the elderly, or those with special needs.
Another meet-and-greet service is marhaba, which can assist you through airport formalities to the arrival hall, baggage claim, and onwards to the airport exit.
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Frequently asked questions
It depends on which terminal your friend is arriving at. Malpensa Airport has two terminals, T1 and T2. If you are arriving before your friend, you can meet them as they come out of the arrivals area. If you are concerned about meeting in the arrival hall, you can meet at the car rental counter instead.
Terminal 2 is used by Easyjet, so if your friend is flying with this airline, you can wait for them at the Easyjet arrivals exit.
Yes, there are several meet-and-greet services available at Malpensa Airport, including Malpensa Airport Assistance, AirportAssist.com, and Royal Airport Concierge. These services can assist you with airport formalities, baggage claim, and finding your transportation.
