Lois Larson
If you're planning to use public transportation in Istanbul, you'll need an Istanbulkart. This card can be used for both public transportation and airport shuttles, and it's easy to purchase at the airport. You can find Istanbulkart machines (BILETMATIK) on the lower second floor of the airport, near the arrivals area, or at the HAVAIST offices and contracted exchange offices. You can also buy it from a small kiosk across the street from the exit of the arrival terminal or at the IETT's Supervision Booth at the public bus station. The card costs 130 Turkish Liras, and you can top it up at the vending machines using cash or a Mastercard. With your Istanbulkart, you can explore the city by bus, tram, Metrobus, ferry, train, and more.
IstanbulKart Characteristics and Values
| Characteristics | Values |
|---|---|
| Where to buy | At vending machines at Istanbul Airport, at the small kiosk across the street from the exit of the arrival terminal, at IETT's (Istanbul Electric Tramway and Tunnel Establishments) Supervision booth at the public bus station, at Biletmatik machines at metro, tram, Metrobus, and ferry stations, and at kiosks or stores near the stations |
| Payment methods | Cash, Mastercard |
| Top-up methods | At Biletmatik machines |
| Cost | 130 Turkish Liras |
| Activation | Requires HES code assigned by HES App |
| Usage | Can be used for public transportation and airport shuttles (Havaist) |
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What You'll Learn
Istanbul New Airport: Vending machines outside arrivals
Istanbul New Airport, also known as IST, has vending machines located outside the arrivals hall. These vending machines sell snacks and refreshments.
You can also buy an Istanbulkart from the vending machines right outside the arrivals hall on Level -2 at the elevators. Istanbulkart is Istanbul's transportation card, which you will need if you plan to use the Havaist Shuttles or the metro.
Istanbul Airport has over 150 food concessions, most of which operate 24/7. There are also various shops, duty-free shopping, and a children's play area. The airport is also home to the 'Türkiye’s Treasures; Faces of the Throne' exhibition, featuring 316 works from 29 museums, and the Pioneers of Modern Science exhibition, which showcases the work of world-renowned Muslim scientists.
Other facilities at Istanbul Airport include baby care rooms, prayer rooms, pharmacies, postal services, and luggage storage. Taxis are available 24 hours a day outside the Domestic and International Arrivals and Departures halls.
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Ataturk Airport: Kiosks across the street from the exit
If you're arriving at Ataturk Airport and want to buy an Istanbulkart, there are several options available to you.
Firstly, you can purchase the card from vending machines located outside the arrivals hall on the -2 floor near the elevators. These vending machines can be found at the metro station on the underground level, which is accessible by escalators after exiting the terminal building. There may also be kiosks located near the exit from which you can purchase the Istanbulkart. Additionally, some sources suggest that you can buy the card from the arrivals hall itself, although other sources dispute this.
If you are unable to locate any of these options, you can always take a taxi to your hotel and purchase the Istanbulkart the following day from any metro or tram station. The card is available at all metro and tram stations, as well as from vending machines, kiosks, and authorised resellers throughout the city.
The Istanbulkart is a great way to save money and experience the city like a local, as it offers significant discounts compared to single-ride tickets and can be used on various modes of transportation, including trams, buses, metros, and ferries. It is also easily reloadable, so you can top it up as needed during your stay in Istanbul.
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Istanbul New Airport: HAVAIST offices
Istanbul New Airport is a modern aviation hub, providing passengers with a wide range of services and amenities. The airport is located in the Arnavutköy district on the European side of Istanbul, Turkey. It is the largest airport in Turkey and the second busiest airport in Europe.
If you're looking for information on where to buy an Istanbulkart at the airport, there are a few options. The Istanbulkart is a transportation card that can be used for the HAVAIST Istanbul Airport Shuttle, a convenient and reliable shuttle service that operates from the new airport. Here are some places where you can purchase and top up your Istanbulkart at Istanbul New Airport:
- Vending Machines: You can find vending machines located right outside the arrivals hall at the -2 level near the elevators. These vending machines sell Istanbulkart and also allow you to top up your card.
- Kiosks: You can purchase and top up your Istanbulkart at kiosks where bus tickets were previously sold. These kiosks are usually located near bus stops or transportation hubs within the airport.
- HAVAIST Stops and Airport Office: If you prefer paying in cash, you can purchase Istanbulkart tickets at the HAVAIST stops or at the airport office. You can also top up your card at these locations.
- Bus Stops and Metro Station: According to some sources, you may be able to buy and top up your Istanbulkart at the bus stops within the airport or at the metro station.
Be sure to look out for signboards at the airport as well, as they can provide helpful directions and information on where to purchase the Istanbulkart. Additionally, you can refer to the official Istanbulkart page for more detailed information about the transportation card and its purchase locations.
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Istanbul New Airport: Exchange offices
Istanbul New Airport has several foreign exchange offices where travellers can exchange money. Global Exchange, which operates 40 branches at the airport, offers currency exchange services 24 hours a day, 365 days a year. Its branches are located in the following areas:
- Departures zone, next to Hotel Landside
- Departures, before passport control, in the public area
- Arrivals, baggage reclaim area, next to belt 18A, passengers only area
- Arrivals, middle of the baggage reclaim area, next to belt 15, passengers only area
- Departures, next to the passenger pier entrance number 2, in the passenger-only area
- Arrivals, in the baggage reclaim area, next to belt 11A, in the passenger-only area
- Arrivals, in the transit area, left to the visa office (western area), level E, public area
- Arrivals, in the transit area, right to the visa office (eastern area), level E, public area
In addition to foreign exchange offices, there are also several ATMs and cash machines available at Istanbul New Airport. These can be found landside and airside in both the domestic and international areas.
To get the best exchange rates at Istanbul New Airport, it’s recommended to compare rates at different foreign exchange offices.
Unfortunately, I could not find specific information about Istanbulkart at Istanbul New Airport. However, according to one source, you can buy an Istanbulkart at the vending machines right outside the arrivals hall (-2 level at the elevators). Additionally, signboards at the airport can help you find where to buy Istanbulkart.
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Istanbul New Airport: Follow airport signage
If you're arriving at Istanbul New Airport and are looking to purchase an Istanbulkart, follow the airport signage to the transportation level. The Istanbulkart is a contactless smart card that offers significant savings on public transportation throughout the city, including buses, trams, metros, ferries, and the funicular. It's a must-have for tourists exploring Istanbul.
To locate where to buy the Istanbulkart, keep an eye out for signboards at Istanbul New Airport, which will direct you to the vending machines or ticket booths where you can purchase the card. Specifically, head to the -2 level at the elevators, outside the arrivals hall. There, you should find vending machines where you can purchase the Istanbulkart.
Alternatively, if you don't see any vending machines, turn right after exiting the airport through door 13, and you should spot a ticket booth where you can make your purchase. At the booth, you'll be asked what currency you prefer—you can choose to pay in Turkish lira or another currency and use your credit card. However, be cautious as some travelers have reported being overcharged or scammed when purchasing the Istanbulkart at the airport. It's always a good idea to ask for a receipt and be aware of the standard pricing.
Once you've obtained your Istanbulkart, you'll need to load it with credit to cover your fares. You can top up your card at kiosks, vending machines, or authorized resellers, using cash or coins. With your Istanbulkart ready, you can easily navigate Istanbul's public transportation system and begin exploring this fascinating city.
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Frequently asked questions
You can buy an Istanbulkart at the vending machines right outside the arrivals hall. This is on level -2 at the elevators. You can also purchase it from the 24 different Istanbulkart machines (BILETMATIK) on the lower 2nd floor at the airport (arrival public transportation floor).
An Istanbulkart costs 130 Turkish Liras.
It is not clear whether you can use a Mastercard to pay for an Istanbulkart at the vending machine. However, you can use cash.
No, you cannot buy an Istanbulkart at Ataturk airport as it is no longer operating.
