Lois Larson
Uber drivers must display an airport placard to perform trips at the airport. The type of placard required varies by airport. For example, San Francisco International Airport (SFO) requires a light blue SFO Airport placard, while Hartsfield-Jackson Atlanta International Airport requires an ATL Airport hangtag displayed from the rearview mirror. Uber drivers can obtain the necessary placards by filling out a form, visiting a local Greenlight Hub, or requesting one by mail. It's important to note that failure to adhere to airport regulations may result in citations or restrictions on accessing airport trips. Additionally, Uber drivers should familiarize themselves with airport-specific rules, such as designated pickup and drop-off points, to ensure a smooth experience for both riders and drivers.
| Characteristics | Values |
|---|---|
| Airport placard requirement | Uber drivers are required to display an airport placard to perform trips at some airports. |
| Airport placard colour | Light blue (SFO Airport) |
| Airport placard placement | Beneath the front trade dress |
| Airport placard request | Can be requested by filling out a form or visiting a local Greenlight Hub |
| Airport placard delivery | May be mailed to the driver's address or picked up at a hub |
| Airport rules and regulations | Vary by city and airport; drivers should check the Uber airport information page and the local airport website for details |
| Uber driver app | Must be open at all times when on airport property |
| Trip cancellations | May result in the loss of the ability to receive trip requests to and from the airport through the Uber Driver app |
| First-in-first-out (FIFO) system | Implemented at some airports, where drivers must enter a designated waiting area to receive trip requests |
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What You'll Learn
- Uber airport placards are required for San Francisco International Airport (SFO) and Hartsfield-Jackson Atlanta International Airport
- Los Angeles International Airport (LAX) requires a unique airport placard displayed beneath the front trade dress
- Check with Uber to see if you need a special permit or placard for your airport
- Uber drivers can obtain an airport placard by filling out a form or visiting a local Greenlight Hub
- Uber's FIFO system at SFO and Hartsfield-Jackson Atlanta International Airport means drivers must enter a designated waiting area to receive trip requests
Uber airport placards are required for San Francisco International Airport (SFO) and Hartsfield-Jackson Atlanta International Airport
Uber drivers operating at San Francisco International Airport (SFO) will need to display a light blue SFO airport placard starting May 1, 2025. To request the placard, fill out the form to have it delivered to your address. Alternatively, you can visit a local Greenlight Hub to request one. Once you receive the placard, follow the instructions in the Google Drive link to complete your onboarding. Failure to do so may result in losing access to SFO trips.
SFO has a unique system where the first vehicle in is the first one out (FIFO). This system only works within a designated geofenced area. Drivers waiting outside of this area may not receive trip requests through the Driver app. There are three TNC Waiting Lots where drivers can wait for airport requests. These lots are located at the south corner of the airport on S. McDonnell Rd, the corner of E. Millbrae Ave and S. McDonnell Rd, and next to the Cell Phone Waiting Lot near the intersection of San Bruno Ave.
For Hartsfield-Jackson Atlanta International Airport, Uber drivers completing pickups are required to display the current ATL Airport hangtag and the Uber trade dress (logo decal). The ATL Airport operates on a FIFO system as well. To receive a trip request, enter the designated waiting area, located within a "FIFO zone". You will then be placed in a virtual queue where the first driver-partner to enter will be the first to receive a trip request. The waiting area is located at 1586 Sullivan Road, Atlanta, GA 30337.
At both airports, drivers must have the Uber Driver app open at all times when on airport property.
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Los Angeles International Airport (LAX) requires a unique airport placard displayed beneath the front trade dress
Los Angeles International Airport (LAX) has specific rules for Uber drivers. All drivers must pass the LAX quiz to get an LAX permit. The Uber vehicle decal (trade dress) must be displayed on the front and rear passenger windshield, facing outward. Beneath the front trade dress, an airport placard must be displayed. This can be obtained at a local Greenlight Hub or by mail.
To receive trip requests at LAX, drivers must be inside the Designated TNC Airport Assignment Area. The pickup point is at LAX-it, located east of Terminal 1, accessible via Sky Way. Pickups at any other location may result in fines. Dropoffs take place at the Departures level curbside. The Uber app will direct you to the correct location. LAX does not allow waiting at the Departures level curb for pickups; the curb is only for active unloading. Drivers must not loiter or stage at LAX-it or the terminal—riders must be picked up immediately. Circling LAX-it or the terminal is prohibited.
LAX has additional background check requirements for Uber drivers. Failure to meet these may result in a driver being blocked from trips to and from the airport. The airport may impose fines or penalties for not following the instructions of airport staff. It is illegal for rideshare drivers to engage in price fixing. This includes agreeing with other drivers on pricing and surge pricing.
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Check with Uber to see if you need a special permit or placard for your airport
Before your first airport pickup, it is important to check with Uber to see if you need a special permit or placard for your airport. This is because airport rules and operating procedures vary from city to city. Uber's app will show you the pickup location allowed by airport rules, which may differ from where you would usually meet friends and family.
For example, San Francisco International Airport (SFO) requires drivers to display a unique light blue SFO Airport placard beneath the front trade dress. Starting May 1, 2025, all drivers operating at SFO Airport will need to display this placard, and failure to do so may result in losing access to SFO trips. Drivers can request an airport placard to be delivered to their address by filling out a form or by visiting a local Greenlight Hub.
Los Angeles International Airport (LAX) also requires drivers to display an airport placard to perform trips at the airport. Drivers must pass the LAX quiz in order to get an LAX permit, and the Uber vehicle decal (trade dress) must be displayed on the front and rear passenger windshields. Drivers can obtain this Uber decal at their local Greenlight Hub or by filling out a form to receive one by mail.
To find out more about your local airport's policies for rideshare drivers, visit the Uber airport information page or check your local airport's website. Most airports have signage showing designated drop-off points by airline, and you can also visit a Greenlight Hub for expert help from Uber.
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Uber drivers can obtain an airport placard by filling out a form or visiting a local Greenlight Hub
Uber drivers must display an airport placard to perform trips at the airport. Before your first airport pickup, check with Uber to see if you need a special permit or placard for your airport. The app will show you the pickup location allowed by airport rules. Airport rules and operating procedures are different in each city.
To obtain an airport placard, Uber drivers can either fill out a form or visit a local Greenlight Hub. For example, Uber drivers operating at San Francisco International Airport (SFO) can request an airport placard by filling out a form. Alternatively, they can visit a local Greenlight Hub to obtain the placard. Starting May 1, 2025, all drivers operating at SFO Airport will need to display the light blue SFO Airport placard.
Similarly, Uber drivers at Hartsfield-Jackson Atlanta International Airport can obtain the Uber vehicle decal (trade dress) and the unique ATL Airport hangtag by filling out a form. The decal must be displayed on the front passenger windshield facing outward, while the hangtag must be displayed from the rearview mirror.
In Los Angeles, Uber drivers can obtain the required Uber decal at their local Greenlight Hub or by filling out a form to receive one by mail. Obtaining an airport placard is crucial for Uber drivers to comply with airport regulations and avoid citations or restrictions on accessing airport trips.
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Uber's FIFO system at SFO and Hartsfield-Jackson Atlanta International Airport means drivers must enter a designated waiting area to receive trip requests
Uber drivers must be aware of the specific rules and regulations of each airport they operate in. For instance, San Francisco International Airport (SFO) requires drivers to display a unique airport placard beneath the front trade dress of their vehicle. This placard can be requested by filling out a form or visiting a local Greenlight Hub.
SFO also operates a First In First Out (FIFO) system, meaning drivers must enter a designated waiting area to receive trip requests. This geofenced area is located within a FIFO zone, and drivers will be placed in a virtual queue, with the first driver to enter the queue receiving the first trip request. There are two waiting lots available for TNC drivers, one at the corner of E. Millbrae Ave. and S. McDonnell Rd., and the other next to the Cell Phone Waiting Lot near the intersection of San Bruno Ave.
Hartsfield-Jackson Atlanta International Airport also uses a FIFO system, with a designated waiting area located within a FIFO zone at 1586 Sullivan Road, Atlanta, GA 30337. Again, drivers enter a virtual queue, with the first driver to enter receiving the first trip request. Uber has also launched the Rematch feature at this airport, allowing drivers who have just completed a drop-off to receive a pickup request without going to the waiting lot.
It is important to note that airport rules and procedures vary from city to city, so drivers should always check the relevant airport information pages and local regulations before arriving at a new airport. For example, some airports may require a special permit or placard, and others may have specific drop-off and pickup points. Checking the Uber app can help drivers navigate these differences and avoid citations or fines.
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Frequently asked questions
An airport placard is a unique permit that is required by Uber drivers to perform trips at certain airports.
You can request an airport placard to be delivered to your address by filling out a form. Alternatively, you can visit a local Greenlight Hub to obtain one.
No, airport rules and operating procedures differ from city to city. Check with Uber to see if you need a placard for your city's airport.
Failure to adhere to airport regulations may result in the receipt of a citation or restriction of access to airport trips.
