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The United Service Organizations (USO) lounge at Charlotte Douglas International Airport is located at 5501 Josh Birmingham Parkway, Main Atrium, Second Floor, Charlotte, North Carolina. The USO provides a range of services and amenities for military personnel and their families, including free Wi-Fi, a family area, video gaming stations, a children's play area, and a TV and movie lounge. The center is highly regarded for its commitment and service to America's military members and their families, receiving top awards at the TellUSO Awards in 2013.
| Characteristics | Values |
|---|---|
| Address | 5501 Josh Birmingham Parkway, Main Atrium, Second Floor, Charlotte, NC, 28208 |
| Phone Number | 704-359-5581 |
| Opening Hours | Daily 06:00-22:00, 365 Days a Year |
| Services | Computer Services, Free Wi-Fi, Family Area, Video Gaming Stations, Children's Play Area, TV Lounge, Movie Lounge, Library, Food Services, Free Nationwide Domestic Phone Service, Emergency Travel Support, Real-Time Flight Information |
| Staff | 3 Staff Members and over 250 Volunteers |
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What You'll Learn
USO Lounge location and hours
The USO Lounge at Charlotte Douglas International Airport is located at 5501 Josh Birmingham Parkway, Main Atrium, Second Floor, Charlotte, North Carolina, 28208. The lounge is open daily from 06:00 to 22:00, 365 days a year.
The United Service Organizations (USO) at Charlotte Airport has received awards for its commitment and service to America's military personnel and their families. The centre is staffed by three members of staff and over 250 volunteers. It provides a range of services, including free Wi-Fi, a family area, video gaming stations, a children's play area, a TV lounge, a movie lounge, a library, food services, free nationwide domestic phone service, emergency travel support, and real-time flight information.
The USO North Carolina MilKid Program also provides events specifically for children from military families. These events aim to build connections and create community among military kids. The USO at Fort Liberty hosted a Halloween event that brought joy to over 3,500 military family members.
If you are travelling with or are a member of the military, the USO Lounge at Charlotte Airport offers a range of amenities and services to make your journey more comfortable and enjoyable. The lounge is open daily from early morning to late evening, providing a convenient space to relax or work before or between flights.
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USO North Carolina MilKid Program
The USO North Carolina MilKid Programs provide events specifically designed for children from military families. These programs aim to build connections for military children to their family, home, and country, boosting morale and resilience. They also provide social and recreational opportunities for kids, tweens, and teens to meet others who understand the unique challenges of military life. The programs are designed to help military children foster connections with their peers and give them the tools to cope with the difficulties that come with being in a military family. Throughout the year, Science, Technology, Engineering, Arts, and Math (STEAM) programming is offered at five USO North Carolina centers and other areas across the state. Often with community partners, military kids are given experiences that foster their interest in science and technology. Art, painting, and gardening programs are also offered to promote creativity and imaginative thinking skills.
The USO North Carolina's Outdoor Adventure Team (OAT) program is another offering that engages military service members and their families. The USO's mission is centered around creating connections and supporting the youngest members of the military community. This helps military families form bonds that last beyond the MilKid Programs. The USO North Carolina, Charlotte Airport Center received the top award for a USO in the large airports category at the first-ever TellUSO Awards in 2013. The award recognized the center's outstanding commitment and service to America's military personnel and their families.
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USO Centre awards
The USO Lounge at Charlotte Douglas International Airport is located in the Main Atrium on the second floor. The USO, or United Service Organizations, at Charlotte Airport has won awards for its service to America's military service members and their families.
In 2013, the Charlotte Airport USO Center received the top award for a USO in a large airport category at the TellUSO Awards. The awards are based on a survey completed by service members and their families, who rated the center highly on satisfaction, value, staff helpfulness, friendliness, and knowledge.
The USO North Carolina chapter also provides programs and events specifically for military children, such as Halloween celebrations and other activities that help build connections and a sense of community.
While the Charlotte Airport USO Center has won awards for its services, other USO centers across the country are also recognized for their dedication to America's military families. For example, in 2016, the top overall center award was given to USO Las Vegas for achieving the highest survey scores in categories like satisfaction and staff helpfulness. These awards highlight the important work and impact of USO centers in supporting and honoring those who serve in the military and their loved ones.
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USO services
The United Service Organizations (USO) at Charlotte Douglas International Airport is located in the Main Atrium on the second floor. The center is operated by three staff members and over 250 volunteers. In 2013, the USO North Carolina, Charlotte Airport Center received the top award for a USO in the large airports category at the TellUSO Awards. The awards are based on an annual survey that covers satisfaction, value, staff helpfulness, friendliness, and knowledge. More than 16,000 service members and their families worldwide participated in the survey.
The USO at Charlotte Airport offers various services and amenities for America's service members and their families. The center provides free Wi-Fi, charging stations, and currency exchange services. They also organize events specifically for military kids, such as Halloween celebrations and gatherings for military spouses. The USO Lounge at Charlotte Airport offers a place for travelers to relax and access various amenities.
The USO of North Carolina is dedicated to supporting military personnel and their families. The USO MilKid Programs build connections and provide enjoyable experiences for military children. The organization also hosts events at Fort Liberty, bringing joy to thousands of military family members.
The USO is a valuable resource for military families, offering support, community, and assistance during travel. With their commitment to service and dedication to America's service members, the USO enhances the travel experience and provides a sense of comfort and connection for military personnel and their loved ones.
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USO Lounge access
The USO Lounge at Charlotte Douglas International Airport is located at 5501 Josh Birmingham Parkway, Main Atrium, Second Floor, Charlotte, North Carolina. The USO, or United Service Organizations, provides a range of services and amenities for military service members and their families. The Charlotte Airport Center has been recognized for its commitment and service, receiving an award for highest scores in satisfaction, value, staff helpfulness, friendliness, and knowledge.
The lounge is open 365 days a year, from 06:00 to 22:00, and offers a variety of services, including computer services, free Wi-Fi, a family area, video gaming stations, a children's play area, a TV lounge, a movie lounge, a library, food services, free nationwide domestic phone service, emergency travel support, and real-time flight information. The center is operated by a small staff and a dedicated team of over 250 volunteers.
To access the USO Lounge, simply present your military ID upon arrival. The lounge is typically only open to active-duty military members and their dependents, but some locations may extend their services to military retirees, reservists, and members of the National Guard. It is always best to check with the specific location beforehand to confirm their access policies.
The USO provides a valuable service to those serving in the military and their families, offering a comfortable and welcoming space to relax, connect, and access important resources while travelling through Charlotte Airport. With a range of amenities and a dedicated team, the USO Lounge ensures that military service members and their families feel supported and valued during their time at the airport.
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Frequently asked questions
The USO lounge is located on the second floor of the Main Atrium in Charlotte Douglas International Airport.
The address is 5501 Josh Birmingham Parkway, Charlotte, North Carolina 28208.
The USO lounge is open daily from 06:00 to 22:00, 365 days a year.
The lounge offers a range of services including computer services, free Wi-Fi, a family area, video gaming stations, a children's play area, a TV lounge, a movie lounge, a library, food services, free nationwide domestic phone service, emergency travel support, and real-time flight information.
The center is operated by three staff members and more than 250 volunteers.
