Ruth Haines
Boston Logan International Airport (BOS) is a busy airport, with over 42 million visitors in 2019. Lyft is available for pick-up and drop-off at the airport, with designated pick-up zones in the lower-level Arrivals curb at each terminal. Passengers with accessibility needs can be picked up at the curb at any time. To request a ride, passengers should open the Lyft app and follow the directions to find their designated pick-up zone.
| Characteristics | Values |
|---|---|
| Airport Name | Boston Logan International Airport (BOS) |
| Lyft Pick-up Location | Lower-level Arrivals curb |
| Pick-up Zones | Terminal A, Terminal B, Terminal C, and Terminal E |
| Pick-up Instructions | Open the Lyft app, select BOS as the destination, choose the terminal, and request a ride |
| Accessibility | Pick-up and drop-off available at the Central Parking Garage, Terminal B Parking Garage, and terminal curb areas |
| Additional Charges | $3.25 Airport Facility Charge, applicable tolls, and surcharges |
| Driver Requirements | Trade dress (Lyft decal) on the front and rear passenger windshields, Massachusetts Background Check Clearance Certificate |
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What You'll Learn
Boston Logan International Airport (BOS) Lyft pick-up zones
Boston Logan International Airport (BOS) offers a range of transportation options, including ride-share services such as Lyft. To request a Lyft ride from Boston Airport, open the Lyft app and follow the directions to your designated pickup zone.
Passengers using ride-share services should follow the signs for 'Ride App/Uber/Lyft' from the terminals. There is overhead and underfoot signage to help direct you to the correct location. It is important to note that ride-share services may only pick up passengers in designated areas.
For Terminal A, follow the signs to the Central Parking Garage, where the pickup and drop-off areas are located. For Terminal B, the pickup and drop-off location is on Level 2 (Departures) of the Terminal B Parking Garage.
Passengers with disabilities can be picked up and dropped off in the Central Parking Garage, at the Terminal B Parking Garage, or at the accessible locations at the terminal curb areas. There is signage at each terminal curb indicating the accessible pickup locations.
As of October 28, 2022, Lyft pickups for Terminals A and C moved to the Central Garage, with Terminals B and E following suit on November 4, 2022. From November 11 to December 8, 2022, all drop-offs were curbside on the lower (Arrivals) level.
Lyft drivers must follow certain rules when picking up and dropping off passengers at Boston Logan International Airport. Drivers require a trade dress, which is a Lyft decal on the front and rear passenger-side windshields. Additionally, drivers must have their Massachusetts Background Check Clearance Certificate from the Department of Public Utilities (DPU) while on airport property.
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Lyft app directions to find your pick-up zone
After landing at Boston Logan International Airport, open the Lyft app and follow the directions to your designated pick-up zone. The app will guide you to the correct location within the airport.
To start, open the Lyft app and select Boston Logan International Airport (BOS) as your destination. This step is crucial for the app to direct you to the appropriate pick-up area within the airport.
Next, you will need to select your terminal. Scroll on the right side of the terminal selector until you see "Accessible." Then, scroll again on the right side to choose your airline. This selection ensures that you are directed to the correct terminal for your departure or arrival.
Once your terminal is set, the app will display pre-selected pickup locations. You may need to move the pickup location curbside by dragging the pickup pin into the nearest open square within the in-app airport venue. The purple shading around the airport on the map will disappear when you are in the correct pickup zone.
It's important to note that each airport has different pickup spots, so ensure you follow the directions provided by the Lyft app specifically for Boston Logan International Airport. Signs for "Ride App/Uber/Lyft" are also posted throughout the airport, both overhead and at eye level, to guide you to the designated pickup areas.
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Accessibility options for passengers with disabilities
Boston Logan International Airport (BOS) is committed to making travel accessible to all passengers. The airport provides accessible transportation options and facilities, and its partners are equipped to assist passengers with disabilities.
Lyft is one of the popular ride-app services that provide convenient ground transportation to and from Boston Logan International Airport. To request an accessible ride from Lyft, follow the steps below:
First, open the Lyft app and select Boston Logan International Airport (BOS) as your destination. Next, select your terminal by scrolling on the right side of the terminal selector until you see "Accessible". Then, scroll on the right again to select your airline. Once your airline is chosen, click "Set Destination" to request your ride. The driver will be directed to the Departures (upper) curbside for pick-up 24 hours a day.
Passengers with disabilities travelling to or from Boston Logan can choose to be picked up and dropped off in the Central Parking Garage, at the Terminal B Parking Garage, or at the accessible locations at the terminal curb areas. There is signage at each terminal curb indicating the accessible pickup locations.
Passengers with wheelchairs, hearing aids, cochlear implants, service dogs, or other aids should inform security personnel at the checkpoint of their equipment. Service animals are allowed throughout the airport, and animal relief areas are located in each terminal post-security and on the Arrivals-level curb outside of every terminal.
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Uber and Lyft decal requirements for drivers
Uber and Lyft are popular ride-app services that provide convenient transportation to and from Boston Logan International Airport. To ensure the safety of passengers, Uber and Lyft require drivers to place their decals in specific locations so that passengers can easily identify the vehicle before they enter. Uber and Lyft decals are incredibly important for rider safety since they allow riders to easily identify their ride. However, they are not a guarantee for passenger safety. Some drivers may make counterfeit decals, or drivers who have been suspended may retain or copy their vehicle decals.
Uber Decal Requirements
Uber stickers, also known as Uber decals or trade dress, are logo-emblazoned markers placed on the front or back window of a vehicle, helping riders easily recognize it as part of the Uber service. Uber itself does not mandate the use of these decals for its drivers, but local regulations in some areas may require identification of a vehicle as an Uber car for ride-sharing purposes. Regulations may also enforce limits on the number of hours drivers can spend online on rideshare platforms. Uber drivers must comply with state and local laws regarding decal requirements. Generally, Uber drivers will have a decal on their front passenger windshield. Some states require additional decals and visible paperwork.
Lyft Decal Requirements
Lyft drivers must place their Lyft emblem in a clear, transparent sleeve on the inside of their windshield. They should place the emblem on the bottom right corner of their windshield.
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Rules and regulations for Lyft drivers at BOS
Pick-up and Drop-off Locations
Lyft drivers must pick up passengers on the lower-level arrivals curb. Drivers will be directed to the closest accessible terminal pick-up location. Drop-offs should be made at Departures, at the passenger's carrier of choice.
Staging Area
Lyft drivers must wait in the designated staging area to receive ride requests. This is located opposite the car rental lot and the Embassy Suites. Only drivers within the designated staging area are added to the queue.
Decals and Emblems
Lyft drivers must display two Lyft trade dress emblems—one on the front and one on the rear window of their car. The emblem should be displayed in the lower right-hand (passenger side) of the front windshield at all times while giving Lyft rides. If you are giving a non-Lyft ride at the airport, remove the emblem before entering airport property.
Massachusetts Background Check Clearance Certificate
Lyft drivers must have a Massachusetts Background Check Clearance Certificate from the Department of Public Utilities (DPU). A digital or printed version of this certificate must be kept with the driver at all times while on airport property, or they risk a $500 fine.
Additional Rules
- Do not stop or pull over in crosswalks.
- Do not park in red zones or taxi/shuttle areas unless otherwise specified.
- Always follow instructions given by airport personnel.
- Do not wait or circle back at the airport if the passenger is delayed.
- Do not accept additional ride requests after drop-off.
- Trips to and from BOS are subject to a $3.25 Airport Facility Charge.
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Frequently asked questions
After landing, open the Lyft app and follow the directions to find your pickup zone. You will be directed to the closest accessible terminal pickup location.
The pickup location for Lyft at Boston Logan International Airport is on the lower level (Arrivals) at each terminal. For Terminal A, the pickup location is in a lot outside. For Terminal B, it is in the garage next to the limo pickup area. For Terminal C, it is in a lot outside, and for Terminal E, it is also in a lot outside.
Yes, there is an additional $3.25 Airport Facility Charge for trips to and from Boston Logan International Airport. Applicable tolls and surcharges may also be added to your fare.
Yes, passengers with disabilities can choose to be picked up at the Central Parking Garage, Terminal B Parking Garage, or at the accessible locations at the terminal curb areas. There is signage identifying the accessible pickup locations on each terminal curb.
To pick up passengers at Boston Logan International Airport as a Lyft driver, you will need your trade dress, which is the Lyft decal that goes on your front passenger windshield facing outward. You will also need a Massachusetts Background Check Clearance Certificate from the Department of Public Utilities (DPU), which can be either digital or printed.
