Ruth Haines
The Known Crewmember (KCM) Program provides expedited security screening for flight crew members at 31 airports across the country, including Orlando International Airport (MCO). KCM participants must be in uniform and present their United Crew ID, a government-issued photo ID, and state their file number to the TSA officer at the KCM entry point. They can also use their TSA-approved flight crew ID badge and scan their KCM barcode card for expedited access. However, it's important to note that KCM access points cannot be used for personal international travel, and participants selected for random screening must comply with additional screening requirements.
| Characteristics | Values |
|---|---|
| KCM access point locations | 31 airports around the country |
| Orlando International Airport | MCO |
| Requirements to use a KCM checkpoint | Must be in uniform |
| Requirements to use a KCM checkpoint | Must present United Crew ID |
| Requirements to use a KCM checkpoint | Must present a government-issued photo ID |
| Requirements to use a KCM checkpoint | Must state file number to the TSA officer at the KCM entry point |
| KCM barcode card | Issued for expedited access |
| KCM barcode card | Must be scanned to enter access points |
| Boarding pass showing SSSS | Not permitted to use KCM access points |
| REAL ID requirements | Will apply from May 7, 2025 |
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What You'll Learn
KCM access point requirements at MCO airport
The Known Crewmember Program (KCM) offers expedited access points for crew members at select airports. Orlando International Airport (MCO) is one of the 31 airports in the country that currently has a KCM checkpoint.
To use the KCM access point at MCO, crew members must be in uniform and present the following to the TSA officer:
- United Crew ID
- Government-issued photo ID
- KCM barcode card (co-branded for your flight operation)
- File number
The KCM barcode card can be used to enter the KCM access points, which are exclusive to authorized KCM badge holders. Participants must scan their barcode card to enter. It is important to note that KCM participants with a boarding pass showing SSSS are not permitted to use these access points and must proceed to standard passenger screening lanes. Additionally, crew members cannot bring other individuals, such as spouses or children, through the KCM access points.
KCM participants should also be aware that they may be randomly selected for additional screening at the KCM access point. If selected, they must proceed directly to the appropriate screening lane as instructed. Failing to do so may result in disqualification from the KCM program, and the TSA may take enforcement actions. Furthermore, the KCM program does not exempt participants from complying with any additional screening conducted at or beyond the KCM access points.
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KCM participants: What to expect at MCO
Orlando International Airport (MCO) offers a Known Crewmember Program (KCM) to help pilots and flight crews avoid long security lines. The program provides exclusive access points for authorized KCM badge holders.
To use a KCM access point at MCO, participants must present their KCM barcode card and scan it to enter. It is important to note that KCM participants with a boarding pass showing SSSS are not permitted to use these access points and must proceed to standard passenger screening checkpoints. Additionally, KCM participants cannot bring other individuals, such as spouses or children, through the KCM access points.
KCM participants selected for random screening must comply and proceed directly to the appropriate screening lane. Failing to do so may result in disqualification from the KCM program, and the TSA may take enforcement actions. It is also important to note that the KCM program does not exempt participants from any additional screening conducted at or beyond the KCM access points.
While the KCM program offers expedited access, participants should be aware of certain restrictions. KCM access points cannot be used for personal international travel. Participants must also refrain from bringing prohibited items and another person's property through the KCM access points. By following the guidelines and restrictions of the KCM program, participants can take advantage of the expedited security process offered at MCO.
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KCM and TSA PreCheck locations at MCO
Orlando International Airport (MCO) is accommodating crewmembers at TSA PreCheck locations or standard passenger screening lanes if its Known Crewmember Program (KCM) access points are closed. The Transportation Security Administration (TSA) is implementing these measures to maintain continuity during the coronavirus pandemic. Crewmembers should be prepared for periodic, unexpected KCM access point closures.
To find the closest TSA PreCheck enrollment location to you, enter your zip code into the tool on the TSA website. You can then visit the corresponding enrolment provider's website to validate location specifics and hours of operation. TSA PreCheck hours are subject to change based on operational needs.
If a TSA PreCheck lane is not available at MCO, show your TSA PreCheck boarding pass to receive expedited screening in a standard lane. Enter your airport, day of the week, and time of day to find out when TSA PreCheck lanes are available. If your airport information is not available, contact AskTSA.
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KCM barcode card and boarding pass
The Known Crewmember (KCM) Program allows eligible crew members expedited screening through dedicated access points at select airports. Due to the COVID-19 pandemic, the Transportation Security Administration (TSA) has implemented periodic closures of KCM access points without notice to maintain continuity of business and follow health and safety guidelines. When KCM access points are closed, crewmembers can be accommodated at TSA PreCheck locations or standard passenger screening lanes.
To utilize a KCM access point, eligible crew members must scan a KCM-issued barcode card. This requirement was implemented by the TSA on March 31, 2022, and crew members are no longer permitted to manually enter their KCM data. The barcode card can be requested from the airline management, typically the airline Chief Pilot Office (CPO) or In-Flight Service Desk. If the barcode card is lost or stolen, a new one can be requested, and the card number can be updated in the crew member's secure account at https://mykcmsupport.com.
It is important to note that the KCM barcode card is different from a boarding pass. The barcode card identifies the crew member as a participant in the KCM program and grants them access to expedited screening when passing through airport security. On the other hand, a boarding pass is a document provided by the airline to all passengers, including crew members, that authorizes them to board a specific flight. The boarding pass typically includes information such as the passenger's name, flight number, seat assignment, and a barcode or QR code that can be scanned at the gate to grant access to the aircraft.
While the KCM barcode card facilitates the security screening process for crew members, it does not replace the need for a boarding pass. Crew members, like all passengers, must still present a valid boarding pass to board their assigned flight. The boarding pass is typically obtained during the check-in process, either online or at the airport, and serves as proof of purchase and entitlement to a seat on the flight. It is an essential document for air travel and must be presented upon request throughout the airport journey, including at the security screening area and the gate.
In summary, the KCM barcode card and the boarding pass are two distinct documents with different purposes. The KCM barcode card is used by eligible crew members to access expedited security screening through KCM access points at participating airports. Meanwhile, the boarding pass is a standard document provided to all passengers, including crew, that authorizes them to board a specific flight and must be presented at various touchpoints throughout the airport journey. Both documents contribute to a seamless and secure travel experience for crew members and passengers alike.
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KCM uniform and ID requirements
The Known Crewmember® Program (KCM) is a useful service for crew members, offering efficient security screening and maintaining the continuity of business. However, the Transportation Security Administration (TSA) is currently directing Federal Security Directors to implement changes due to the COVID-19 pandemic. As a result, crew members should be prepared for unexpected periodic closures of KCM access points. In such cases, the TSA will facilitate crew member security checks at TSA PreCheck locations or standard passenger screening lanes.
Regarding uniform and ID requirements, crew members must adhere to the following guidelines to ensure smooth processing through KCM access points:
All crew members must wear their complete and appropriate airline-issued uniforms. This includes all standard uniform items such as jackets, shirts, pants, skirts, or dresses, and any distinctive airline logos or colours. The uniform should be neat, tidy, and free from stains or tears. Crew members are expected to maintain a professional appearance at all times.
In addition to the uniform, valid and up-to-date company-issued identification credentials are mandatory. These ID badges should include, at a minimum, the crew member's name, a recent photograph, and the airline's logo. The ID must be current and clearly displayed. Crew members are advised to have their IDs readily accessible and to ensure that all information on the ID is accurate and legible. It is recommended to carry additional company-issued identification, such as an employee ID card or a crew member certificate, to provide further verification if needed.
Furthermore, crew members should be aware that some airports may have specific ID requirements. For example, certain airports might mandate the display of a crew member ID card with a hologram or a valid passport in addition to the standard ID badge. It is the responsibility of the crew member to familiarise themselves with the ID requirements of their departure and arrival airports. This information can usually be found on the airport's website or by contacting the airport's crew member services department.
By adhering to these uniform and ID requirements, crew members can facilitate a smooth and efficient verification process when utilising the Known Crewmember® Program. It is important to stay updated with any changes in requirements, especially during the COVID-19 pandemic, which has led to dynamic adjustments in airport security protocols.
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Frequently asked questions
KCM stands for Known Crewmember Program. It is a program that allows crew members to skip long security lines at the airport and proceed to exclusive access points.
MCO, or Orlando International Airport, currently has a KCM access point. However, due to the rapid changes caused by the COVID-19 pandemic, the Transportation Security Administration (TSA) may implement temporary closures of KCM access points without notice.
Only KCM participants can enter the airport sterile area through a KCM access point. To use a KCM checkpoint, crew members must be in uniform and present their United Crew ID, a government-issued photo ID, and state their file number to the TSA officer.
No, KCM participants cannot bring other individuals, such as spouses, dependents, or minor children, through KCM access points.
