Jazmin Li
Hertz is one of the biggest and best-known car rental companies in the world, with over 8,500 offices in 146 countries. At Malaga Airport, Hertz offers 21 different types of vehicles from 28 manufacturers, including smaller types like the Hyundai i10 and larger vehicles like the Opel Vivaro. The Hertz office at Malaga Airport has received mixed reviews, with some customers reporting issues with additional fees and insurance requirements, while others have praised the company for its easy drop-off process and variety of car options.
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Hertz car rental at Malaga Airport
Hertz is a well-known car rental company with a presence at Malaga Airport. The company offers a wide range of vehicles for hire, from small cars like the Hyundai i10 to larger options such as the Opel Vivaro, which can seat up to nine people. Hertz also provides business-class vehicles, including the Opel Insignia and Ford C-Max. For families, the Opel Meriva is a popular choice, comfortably accommodating five passengers and their luggage.
Hertz's Malaga Airport location offers various services and extras to enhance your rental experience. Child seats, hand controls for disabled drivers, and in-car navigation systems are available upon request. Additionally, Hertz provides collision damage waiver, theft protection, and roadside assistance for peace of mind during your trip.
When renting a car from Hertz at Malaga Airport, it is essential to be aware of their policies and procedures. The minimum rental age is 21 years, with a young driver fee applicable for drivers under 25. A valid driver's license is required, issued by authorized authorities at least one year before the rental date. International travelers should note that only driver licenses from the United Kingdom and the EU are accepted without an International Driving Permit (IDP) or an official translation.
While Hertz at Malaga Airport offers convenient services, some customers have reported mixed experiences. There have been reports of unexpected charges, aggressive sales tactics, and issues with vehicle conditions. However, positive aspects, such as easy drop-off procedures and a variety of vehicle options, have also been highlighted by renters. It is always advisable to read reviews and understand the terms and conditions before finalizing any rental agreement.
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Hertz rental car options
Hertz is one of the biggest and best-known car hire companies in the world, with over 8,500 offices in 146 countries. At Malaga Airport, Hertz offers a wide range of rental car options to suit different needs and preferences.
Hertz's vehicle categories at Malaga Airport are split into green, family, fun, and prestige collections. The green collection features standard cars, while the family collection includes larger vehicles such as the Opel Meriva and Opel Vivaro, which can accommodate up to nine people and multiple suitcases. The fun collection offers 4x4/SUVs, and the prestige collection provides luxury options.
For business travellers, Hertz offers the Standard class, with vehicles like the Opel Insignia, and the Intermediate class, featuring the Ford C-Max and Hyundai ix35 4x2. The Seat Ibiza is also available and is ideal for city driving, offering excellent fuel efficiency and amenities such as air conditioning and manual transmission.
In addition to its diverse fleet, Hertz Malaga Airport provides optional extras such as child seats, hand controls for disabled drivers, and in-car navigation systems. They also guarantee the best prices on rental cars, with no card fees and the option for free cancellations or changes.
Hertz's rental office at Malaga Airport is located at Av. del Comandante García Morato, 22, 29004 Malaga, and operates from 08:00 to 01:00 daily. It's important to note that the minimum rental age is 21 years, with a young driver fee for drivers under 25. Hertz requires a valid driver's license issued by authorized authorities at least one year prior to the rental date.
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Hertz rental car issues
Hertz has two locations in Malaga Airport, Costa del Sol Airport, Spain. The first location is at Av. Garcia Morato s/n, which is open every day from 8 am to 1 am. The second location is at c/ Mendivil, Parking 2, in the Vialia Shopping Centre. This location is open from Monday to Friday, from 7:30 am to 11 pm, on Saturdays from 9 am to 6 pm, and on Sundays from 10 am to 6 pm.
Hertz Malaga Airport has received mixed reviews from customers. Some customers have praised the company for the good condition of their rental cars and the helpful staff, giving the company an average rating of 7.4 out of 10. However, there have been several issues reported by customers renting cars from Hertz at Malaga Airport.
One common issue reported by customers is problems with the rental cars themselves. In one instance, a customer reported that their car's temperature gauge started bleeping and flashing while they were driving. Although a mechanic was sent out promptly and the customer was provided with a replacement car, this experience could have been disruptive and stressful.
Another issue that has been reported by customers is difficulty in obtaining refunds for issues with reservations. Some customers have reported being charged the full amount for reservations that were cancelled due to Hertz being unable to provide a rental car. These customers have also reported difficulty in contacting Hertz's customer service to resolve these issues and obtain refunds.
There have also been reports of unexpected charges for minor damages to rental cars. In one instance, a customer was charged 389 euros for a small mark on the side door of a rental car. The customer requested a repair bill from Hertz Spain but it is unclear if they received a response.
It is important to note that while these issues have been reported by Hertz customers at Malaga Airport, the majority of customer reviews do not report any major problems. However, it is always advisable to be aware of potential issues when renting a car from any company and to carefully review the terms and conditions of the rental agreement to avoid unexpected charges or issues.
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Hertz rental car reviews
Hertz has two locations at Malaga Airport, one at Av. Garcia Morato s/n, Costa del Sol Airport, and another at c/ Mendivil, Parking 2, Vialia Shopping Centre. The first location is open every day from 8 am to 1 am, while the second location is open from 7:30 am to 11 pm on weekdays, 9 am to 6 pm on Saturdays, and 10 am to 6 pm on Sundays. Both locations offer child seats, the Hertz NeverLost® in-car navigation system, and Gold Counter Service.
Reviews for Hertz rental cars at Malaga Airport are mixed. Some customers have reported issues with being unexpectedly charged for minor damages to the rental cars, such as a 1mm ding on the side door of a Hertz Megane, which resulted in a 389 euro fee. Others have complained about difficulties with reservations, including being turned away due to unclear qualification criteria and issues with points-based systems. Some customers have also expressed frustration with the company's customer service, mentioning long wait times and challenges in obtaining refunds.
On the positive side, one customer shared a story about receiving prompt assistance when their rental car experienced a problem. While driving between Benalmadena and Torrox, the temperature gauge started malfunctioning. After contacting Hertz, a mechanic was dispatched within 30 minutes, and the customer was provided with a replacement car.
Overall, while some customers have encountered challenges and unexpected fees, others have appreciated the company's timely support and ability to resolve issues. It is always advisable to thoroughly inspect rental cars for any existing damage and document their condition before and after the rental period to avoid potential disputes over damage charges.
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Hertz Malaga Airport contact information
Hertz has three locations in Malaga, Spain, two of which are in Malaga Airport. The Hertz offices in Malaga Airport are located at Av. Garcia Morato s/n, Costa del Sol Airport, and c/ Mendivil, Parking 2, Vialia Shopping Centre.
The Hertz office located at Av. Garcia Morato s/n, Costa del Sol Airport is open Monday to Sunday from 0800-0100. The phone number for this location is +34 902 998 706.
The Hertz office located at c/ Mendivil, Parking 2, Vialia Shopping Centre is open Monday to Friday from 0730-2300, Saturday from 0900-1800, and Sunday from 1000-1800. The phone number for this location is +34 952 35 50 40.
The third Hertz location in Malaga is at Calle Guillen Sotelo (29016) and is open 24/7.
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Frequently asked questions
Hertz Car Rental is located at Málaga-Costa del Sol Airport. Follow signs to the car rental stations.
Hertz Malaga Airport is open 24 hours from Monday to Sunday.
Hertz offers 21 different types of vehicles from 28 manufacturers. Vehicle categories are split into green, family, fun, and prestige collections. Smaller types include the Hyundai i10, while larger styles include the Opel Vivaro.
