Jazmin Li
Hertz is a car rental company that operates at Orlando International Airport (MCO). The company has received mixed reviews for its services at this location, with some customers reporting long wait times and issues with car bookings. However, Hertz maintains a presence at the airport, offering a range of vehicles for rent, including compact, midsize, and economy cars. The Hertz rental office can be found at 1 Jeff Fuqua Boulevard, Orlando, FL 32827, USA.
| Characteristics | Values |
|---|---|
| Location | Orlando International Airport, 1 Jeff Fuqua Blvd, Orlando, FL 32827, US |
| Phone Number | Not easily connectable to a live agent |
| Wait Time | Long wait times of up to 4 hours |
| Staff | Separate staff and line |
| Opening Hours | Not clear, but recommended to check before arrival |
| Car Availability | Midsize 2/4 door, Compact 2/4 door, Economy 2/4 door |
| Additional Information | Unlimited mileage |
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What You'll Learn
Hertz car rental location at MCO airport
When arriving at MCO Airport, Orlando, you can find the Hertz car rental location by heading to 1 Jeff Fuqua Boulevard, Orlando, FL 32827, US.
Hertz is one of many car rental companies operating at MCO Airport. Other options include Avis/Budget, Alamo, SIXT, Thrifty, National, and Dollar Thiftty. However, Hertz is unique in that they usually have their own staff and line.
Reviews of Hertz at MCO Airport are mixed. While some customers have had positive experiences, others have reported long wait times and issues with the company reporting rented cars as stolen. It is always a good idea to check the latest reviews before booking.
To contact Hertz at MCO Airport, you can try calling their phone number. However, one customer reported being unable to connect with a live human in Orlando and instead being redirected to a general CSR.
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Hertz car rental contact number
Hertz car rental services are available at the Orlando International Airport (MCO). However, there is limited information on a direct contact number for Hertz at MCO airport. While a phone number for Hertz was found online, some users have reported being redirected to a general customer service representative or an automated system without the option to connect to a human agent.
One user shared their experience, recommending calling 1-800-654-4173 and pressing 1 at each prompt, which successfully connected them to a live agent. However, another user cautioned that while this method connected them to a human agent, they were unable to provide assistance and were eventually disconnected.
Hertz's website provides a general contact number for future rental assistance and additional customer service numbers. They also offer email support for various categories, including general inquiries, billing questions, and feedback.
Given the challenges in reaching Hertz via phone, alternative options for contacting Hertz at MCO airport include booking through a third-party website like Expedia, which offers Hertz rental cars at MCO airport. Additionally, it may be worth exploring other car rental companies at MCO airport, such as Alamo, Avis/Budget, Enterprise, National, Sixt, or Turo, which may offer more responsive customer support.
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Hertz car rental experience at MCO airport
Hertz Car Rental at MCO Airport
Hertz car rental services are available at Orlando International Airport (MCO). The address for Hertz Car Rental at MCO is 1 Jeff Fuqua Boulevard, Orlando, FL 32827, United States.
Customer Experience
Reviews for the Hertz car rental experience at MCO airport are mixed. Some customers have reported long wait times, with one person stating that their mother waited four hours at the Hertz counter. There have also been negative experiences with car reservations, with customers being arrested for "stealing" the cars they had rented. However, it is important to note that these issues are not unique to Hertz and have been reported with other rental companies as well.
On the positive side, Hertz offers a variety of cars for rent at MCO airport, including compact, midsize, and economy options. They also provide unlimited mileage for their rental cars, which can be convenient for customers planning longer trips or extensive driving during their stay in Orlando.
Recommendations
To ensure a smooth rental experience at MCO airport, it is recommended to consider the following:
- Compare prices and services across different rental companies operating at MCO, such as Avis/Budget, Alamo, and Sixt.
- Enroll in frequent renter clubs, which are usually free and offer perks like skipping the line.
- Consider the arrival time of your flight, as it may impact the availability and accessibility of off-site rental locations.
- Ensure that you are able to reach the Hertz location at MCO by phone to clarify any concerns or last-minute changes to your reservation.
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Alternative car rental services at MCO airport
Orlando International Airport (MCO) is one of the busiest airports in the country, serving as the primary entry point for the millions of visitors that the city welcomes each year. The airport offers a range of alternative car rental services for travellers in addition to Hertz, including:
Alamo Rent a Car
Alamo is located at Level 1 in Terminals A and B, and at Level 4 in Terminal C. Upon arrival, renters need to proceed to the Alamo counter to obtain their rental agreement. Alamo vehicles are located on the first floor of the parking garage across the street from Terminals A, B, and C, and are within walking distance. Alamo also offers an optional free service where renters can skip the counter and check-in directly using the touch-screen kiosk. This service requires renters to activate Accelerated Check-in online and choose the 'Skip the Counter' option.
Avis/Budget
Avis offers a range of vehicles for rent, including luxury cars, SUVs, and minivans. The rental counter is within the terminal, and the car lot is just a short walk away. Avis also provides a free pick-up service, which can be arranged by calling the rental location directly. Budget, a subsidiary of Avis, also offers cheap car rental services at MCO, with a variety of economy vehicles, SUVs, and vans available. Both Avis and Budget have counters in Terminals A, B, and C, and offer a Fastbreak Membership program that allows members to skip the line at the rental counter.
Turo
Turo is an alternative car rental option located near the airport on Semoran, about a 5-minute Uber ride away. Turo renters send customers a key box code for the rental, and ask for a text or photo when the car is returned. While Turo can be a convenient option, some users have reported issues with the mechanical condition of the rental cars.
Sixt
Sixt is another car rental option at MCO, offering competitive rates and a range of vehicles to choose from.
In addition to these options, other car rental companies such as Enterprise, National, and Dollar Thrifty also operate at or near MCO Airport, providing travellers with a variety of choices to suit their needs and budgets.
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Directions to Hertz car rental at MCO airport
To get to the Hertz Car Rental at MCO Airport, also known as Orlando International Airport, head to 1 Jeff Fuqua Boulevard, Orlando, FL 32827, US.
Driving directions
If you are driving to the Hertz Car Rental office, you will need to take the appropriate route depending on where you are travelling from. From the north, take SR-417 south and exit at SR-528 toll road west. From the south, take SR-417 north and exit at SR-528 toll road west. From the east, take SR-528 toll road west, and from the west, take Florida's Turnpike to exit 259 and follow the signs to the airport.
Public transport
If you are taking public transport, you can take the LYNX bus service, which operates daily from 5 am to midnight. The bus stops at the airport's landside terminal on both levels A and B.
Walking directions
If you are walking from the airport to the Hertz Car Rental office, you should follow the signs and allow sufficient time to get there, as it is not a short walk.
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Frequently asked questions
Hertz Car Rental is located at 1 Jeff Fuqua Blvd, Orlando International Airport, Orlando, FL 32827, US.
Experiences vary for Hertz car rental at MCO airport. While some people have had to wait for long durations, others have reported issues with the company reporting their rental cars as stolen and getting customers arrested.
Some alternative car rental companies at MCO airport include Avis/Budget, Alamo, SIXT, Thrifty, National, and Enterprise.
