Owais Crawford
Hertz is a car rental company that offers its services at Gatwick Airport. The Hertz rental desk can be found in both the North and South terminals inside the airport. Customers have praised the company for its clean cars, satisfactory vehicle conditions, efficient staff, and reasonable value for money. The process of picking up and dropping off Hertz rental cars at Gatwick Airport is considered quick and easy.
| Characteristics | Values |
|---|---|
| Location | Both the North and South terminals inside the airport |
| Shuttle service | Available 24/7, takes 2 minutes to travel between terminals |
| Pick-up location | In the South Terminal, take the lift to Level 0, desks on the right-hand side. In the North Terminal, follow signs to Jubilee House on the lower forecourt, the desk is on the right-hand side |
| Drop-off location | Park the rental at the rental office at the South Terminal Desk |
| Vehicle options | Compact cars (e.g. Kia Ceed, Vauxhall Astra, Kia Picanto), intermediate vehicles (e.g. Skoda Octavia, Vauxhall Mokka, Toyota CH-R), electric vehicles (e.g. Polestar 2), SUVs, sporty convertibles |
| Payment options | Debit/credit cards, Bitcoin |
| Opening hours | Monday: 01:00 - 00:59 |
| Customer ratings | Cleanliness: 8.9/10, Condition: 8.8/10, Staff efficiency: 8.7/10, Ease of finding: 8.4/10, Value for money: 8.2/10, Pick-up/drop-off ease: 7.8/10 |
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What You'll Learn
Hertz Gatwick Airport car rental desk location
The Hertz car rental desk at Gatwick Airport can be found in both the North and South terminals. If you are arriving at the South Terminal, follow the signs for Car Rental from Arrivals and take the lift to Level 0, where you will find the pickup desks on the right-hand side. If you are arriving at the North Terminal, follow the signs for Car Rental and Jubilee House on the lower forecourt from Arrivals. The pickup desk is a short walk past Jubilee House on the right-hand side.
The shuttle service between the two terminals runs every few minutes and takes just two minutes, so you won't have long to wait if you arrive at the wrong terminal. This service is also wheelchair accessible, and you can hire a wheelchair from the airport if required.
When returning your hire car to London Gatwick South, you can drop it off at the rental office at the South Terminal Desk. To reach this desk from Central London, head south on the M23 and use the left two lanes at junction nine to exit towards Gatwick Airport. Then, take the second exit at the Gatwick Interchange towards the airport, and take the first exit on the Airport Way Roundabout onto the South Ring Road. Continue on the South Ring Road until you arrive at the Hertz car hire office.
Hertz offers a diverse fleet of vehicles to meet all your travel needs, including electric cars, compact cars, and intermediate vehicles.
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Returning a Hertz car at Gatwick Airport
When returning your car, it is important to ensure that it is in the same condition as when you collected it. This includes the vehicle battery charge, as failure to return the car with the same charge may result in a recharging fee. It is recommended to take pictures of any body damage or paint issues when you first receive the car to avoid being charged extra.
You must return your rental car to the location specified in your rental agreement. Returning the car early may result in a recalculated fee based on the actual number of days the car was used, and late returns may incur additional fees.
If you are returning your car to Gatwick Airport from Central London, you can follow these directions: Head south on the M23 and use the left two lanes at junction nine to exit towards Gatwick Airport. Take the second exit at the Gatwick Interchange towards the airport, and then take the first exit on the Airport Way Roundabout onto the South Ring Road. Continue on the South Ring Road until you arrive at the Hertz car hire office.
Overall, customers have reported that returning a Hertz car at Gatwick Airport is reasonably quick and easy, and the staff are efficient and helpful.
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Booking a car with Hertz at Gatwick Airport
Hertz offers car rental services at Gatwick Airport, with rental desks located in both the North and South Terminals inside the airport. The South Terminal desk is situated on Level 0, which can be reached by heading from Arrivals and following the signs to Car Rental. The North Terminal desk can be found by following the signs to Car Rental and Jubilee House on the lower forecourt, with the desk located on the right-hand side past Jubilee House.
To book a car with Hertz at Gatwick Airport, it is recommended to reserve your spot as soon as possible to ensure a cheap rate. Booking in advance through the Hertz website is essential to guarantee the availability of your desired vehicle. When booking, consider using online comparison sites to find the best rates and save money. Additionally, keep in mind any age restrictions and young person surcharges that may apply.
Hertz at Gatwick Airport offers a diverse fleet of vehicles to meet various travel needs. You can choose from compact cars, such as the Kia Ceed and Vauxhall Astra, or smaller options like the Kia Picanto, perfect for solo travellers. If you require more space, Hertz provides intermediate vehicles, including the Skoda Octavia, Vauxhall Mokka, and Toyota C-HR. They also offer electric vehicle (EV) hire, such as the five-seater Polestar 2, which is environmentally friendly and exempt from congestion charges.
When picking up your Hertz rental car at Gatwick Airport, remember to scan the vehicle for any body damage or paint issues and document them with pictures to avoid extra charges. Additionally, be prepared to provide the required documentation, such as a valid driver's license, and be aware of any additional services or extras you may need during your rental period.
Returning your Hertz rental car to Gatwick Airport is straightforward. For the South Terminal, follow the M23 and use the left two lanes at junction nine towards Gatwick Airport. Take the second exit at the Gatwick Interchange and the first exit on the Airport Way Roundabout onto the South Ring Road. Continue until you reach the Hertz car hire office. For the North Terminal, a free inter-terminal shuttle service is available, running every few minutes with a two-minute journey time.
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Pick-up locations and process at Gatwick Airport
Hertz car rental desks can be found at both the North and South terminals of Gatwick Airport. If you arrive at the North Terminal, you can use the free shuttle service to reach the South Terminal desk.
In the South Terminal, leave Arrivals and follow the signs to Car Rental. Take the lift to Level 0, where the pickup desks will be on your right. In the North Terminal, leave Arrivals and follow the signs to Car Rental and Jubilee House on the lower forecourt. The pickup desk is a short walk past Jubilee House on the right.
To pick up your car, you will need a full physical driving licence with no major endorsements. You will also need to provide a credit card for the deposit. It is recommended that you book your car in advance to ensure availability and to get a cheap rate. When you receive your vehicle, examine it for any body damage or paint issues and take pictures for evidence so that you are not charged extra.
Hertz at Gatwick Airport is open every day from 1:00 am to 11:59 pm. If you need to contact the local team, you can call them on 0189 543 9111.
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Hertz car rental reviews at Gatwick Airport
Hertz car rental at London Gatwick Airport has received mixed reviews from customers. The rental desks are conveniently located in both the North and South terminals inside the airport.
Some customers have praised the efficiency of the staff and the cleanliness of the cars. Picking up and dropping off a car is reportedly quick and easy, and the cars are in satisfactory condition. Customers have also noted that the Hertz staff are quite efficient and easy to find.
However, there have been some negative reviews as well. Some customers have complained about issues with the cars, such as problems with the clutch and tyres. There have also been complaints about the refund policy, with some customers stating that they did not receive their deposit refunds even after returning the car. Others have mentioned issues with the return process, including a lack of clear instructions and unexpected charges for minor damages.
In terms of pricing, Hertz at Gatwick Airport offers a range of vehicles at competitive prices. Customers can compare prices online using comparison sites or by contacting the rental office directly. It is recommended to book in advance to ensure cheaper rates.
Overall, while Hertz car rental at Gatwick Airport has received a mix of positive and negative reviews, many customers have highlighted the convenience and efficiency of their services. It is always advisable to carefully review the rental conditions and terms before booking to avoid any unexpected issues.
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Frequently asked questions
The Hertz car rental desk is conveniently located in both the North and South terminals inside the airport.
Head from Arrivals and follow the signs to Car Rental. Take the lift to Level 0, where you’ll see the pickup desks on the right-hand side.
Head from Arrivals and follow the signs to Car Rental and Jubilee House on the lower forecourt. The pickup desk is a short walk past Jubilee House on the right-hand side.
Head south on the M23 and use the left two lanes at junction nine to exit towards Gatwick Airport. At the Gatwick Interchange, take the second exit towards the airport. Take the first exit on the Airport Way Roundabout onto the South Ring Road.
You can park your rental at the rental office at the South Terminal Desk.
