Ruth Haines
Europcar is a car and van rental company that operates at Dublin Airport. It has a physical counter in the Main Arrivals Hall of Terminal 1 & 2, and it also offers a self-service option. The company provides a range of exclusive offers and deals, including discounts of up to 70% through third-party booking platforms. However, it has received mixed reviews, with an average rating of 7/10 on DiscoverCars.com and 1.5 stars on Yelp.
| Characteristics | Values |
|---|---|
| Location | Main Arrivals Hall, Dublin Airport, Co. Dublin, Republic of Ireland |
| Opening Hours | Mon-Sun |
| Payment Methods | Credit cards (Visa, Master), Debit cards, Bitcoin, etc. |
| Documents Required | 1. Driver's license 2. International Driving License 3. Identification document (passport or ID card) 4. Credit card |
| Fuel Policy | 1. Return the vehicle with the same level of fuel 2. Return the vehicle with less fuel (refuelling charge) |
| Rental Period | Maximum of 28 days |
| Reviews | 7/10 on DiscoverCars.com 1.5 stars on Yelp |
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What You'll Learn
Opening hours
Europcar Dublin Airport is open seven days a week. On Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, and Sunday, the opening hours are 05:00–24:00.
Europcar is located in the Main Arrivals Hall of Terminal 1 at Dublin Airport. If you are arriving at Terminal 2, follow the signs for the car rental after exiting the baggage area and proceed to the atrium via the pedestrian bridge. The Europcar desk will be on your left.
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$37.9 $42.9
Location
Europcar at Dublin Airport is located in the Main Arrivals Hall of Terminal 1 & 2. The rental store is inside the airport, and customers can walk to the counter to meet the rental staff. The Europcar counter is open every day of the week.
Europcar offers a seamless rental experience, with a wide range of exceptional choices and exclusive offers. The company provides a full tank of fuel with the vehicle, and customers have the option to return the vehicle with the same fuel level or pay for the missing fuel, plus a refuelling charge.
When picking up a vehicle from Europcar at Dublin Airport, customers must present the following documents to the customer representative:
- A valid driver's license issued by their country of residence, held for a minimum of two years.
- An International Driving Permit (IDP) or International Driving Licence, if the driving license is not in English or has characters that cannot be read in the renting country. The IDP is only a translation, and the original driving license must also be presented.
- A valid passport or national identity card.
- A valid credit card with an expiry date after the due check-in date. Debit cards are not accepted.
Europcar Dublin Airport has received mixed reviews, with an average rating of 7/10 on DiscoverCars.com and 1.5 stars on Yelp. Some customers have praised the staff as delightful, knowledgeable, and professional, while others have complained about lengthy pick-up times, issues with insurance coverage, and unexpected charges.
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Payment methods
Europcar at Dublin Airport accepts MasterCard, Visa, American Express, and Diners Club credit cards. The credit card must be in the name of the driver and be presented when collecting the vehicle. For some vehicles, two compulsory credit cards, including a major one, will be requested.
Europcar does not accept payment cards bearing the words "debit card", "prepaid", "electron", "maestro", or "ecard" printed on the front or on the back of the card.
If you use a Europcar prepaid voucher as a means of payment, you must also present a credit card for charges that have not been prepaid, such as extras, the refueling charge, or the deposit.
Europcar also offers a Full Tank Option, where you pay for a full tank of fuel upfront. The cost depends on the vehicle category, and you may return the vehicle with any level of fuel without being charged for refuelling. However, Europcar will not reimburse you for any unused fuel.
Europcar Dublin Airport has been reviewed on Yelp and Tripadvisor. One Yelp review mentions that Europcar requires a letter from the issuing bank specifying that the card covers insurance in the Republic of Ireland if you plan to use a Mastercard for car insurance. Another review on Tripadvisor mentions that Europcar Dublin Airport accepts travel credit cards, but they will not provide insurance unless you have written authorisation from your Visa supplier.
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Required documents
Europcar Dublin Airport is located in the Main Arrivals Hall of Dublin Airport. The following documents are required when renting a car from Europcar at Dublin Airport:
- A valid driver's license: Your normal driver's license, issued by your country of residence and held for a minimum period according to local legislation or conditions. This will be requested at every rental.
- International Driving License: This is mandatory if your driving license is written in a language different from that of the renting country or has characters that cannot be read in the renting country. Please note that your International Driving License is only valid when accompanied by your normal driving license.
- Identification document: A passport or national identity card is required as proof of identity.
- Credit card: A valid credit card with an expiry date after the due check-in date is required. If you have used a Europcar prepaid voucher for payment, you must still present a credit card for any additional charges that have not been prepaid, such as extras, refueling charges, or deposits. For some vehicles, two compulsory credit cards, including a major one, will be requested. Payment cards with the words "debit card", "prepaid", "electron", "maestro", or "ecard" printed on them are not accepted.
- Proof of fuel purchase: If you choose to return the vehicle with the same level of fuel as when you picked it up, you may be required to provide a receipt as proof of fuel purchase.
- Insurance: Additional insurance purchased through third-party providers may not be valid at Europcar Dublin Airport. You may be required to purchase their premium insurance policy.
- Translation of your driving license: If your driving license is not in English, an official translation may be required.
- Both parts of your license: If your driving license was issued in the UK, you must bring both parts of your license.
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Reviews
Europcar Dublin Airport offers a range of rental cars and vans to travellers. The company has a counter at the airport where customers can pick up their vehicles.
However, several reviews highlight issues with the company's conduct and customer service. Some customers have accused Europcar of unprofessionalism and underhanded tactics, claiming that they were charged for non-existent damage to rental cars. Others have complained about long wait times at the check-in counter and issues with insurance policies.
It is important to note that reviews can be subjective and based on individual experiences. While some customers have had positive experiences with Europcar Dublin Airport, others have encountered issues that have negatively impacted their trip.
When renting a car from Europcar Dublin Airport, it is recommended to carefully review the rental agreement, insurance policy, and vehicle condition before departure and return. Additionally, customers should ensure they have all the required documents, including a valid driver's license, international driving license (if applicable), identification documents, and a valid credit card.
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Frequently asked questions
Europcar is located in the Main Arrivals Hall of Terminal 1 & 2 in Dublin Airport.
Europcar in Dublin Airport is open 7 days a week.
You will need to present the following documents to the customer representative at the Europcar counter:
- Your normal driver's license, issued by your country of residence and held for a minimum of 2 years.
- Your International Driving License if your driving license is written in a language different from that of the renting country or has characters that cannot be read in the renting country.
- Your identification document such as your passport or national identity card.
- Your valid credit card with an expiry date after the due check-in date.
Europcar in Dublin Airport accepts credit cards (Visa and Mastercard) and e-vouchers. They do not accept debit cards, prepaid cards, electron cards, maestro cards, or e-cards.
The maximum rental period at Europcar in Dublin Airport is 28 days. If you would like to extend your rental period, you will need to return to the car hire office and sign a new agreement.
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