Sachin Walls
Denver International Airport (DEN) is one of the busiest airports in the world, serving as a gateway to Denver, Colorado, for international travellers. The airport has implemented a Simplified Arrival process in partnership with the U.S. Customs and Border Protection (CBP) and Denver's Department of Aviation. This process aims to streamline international arrivals by automating manual document checks through the use of facial biometrics and touchless identity verification. Upon arrival at DEN, passengers on international flights will pause for a photo at the primary inspection point, where their biometric data will be compared to their passport and visa photos. CBP officers will also examine passports and other required government documentation, and travellers will be directed to the U.S. Customs and Border Protection area, located on the terminal premises, for further verification and luggage collection.
| Characteristics | Values |
|---|---|
| Location | On the terminal premises |
| Entrance | A Gates |
| Process | Passport and document verification, fingerprinting, photography, and questioning |
| Forms | CBP Form 6059B, customs form, and declaration forms |
| Wait Time | At least 45 minutes |
| Contact | (303) 342-7400 |
| Website | www.cbp.gov |
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What You'll Learn
Simplified Arrival process
The Simplified Arrival process at Denver International Airport uses facial biometrics to automate the manual document checks that are already required for admission into the United States. This provides travellers with a touchless identity verification process that further secures and streamlines international arrivals.
When travellers arrive at the airport on an international flight, they will pause for a photo at the primary inspection point. The Simplified Arrival process will then compare the new photo of the traveller to a gallery of high-quality images that the traveller has already provided to the government, such as passport and visa photos. This process is paired with trained CBP officers who are skilled at verifying the authenticity of travel documents.
If a traveller cannot be matched to a photo on record using the Simplified Arrival process, the traveller will proceed through the traditional inspection process consistent with existing requirements for entry into the United States. U.S. citizens or foreign travellers who are not required to provide biometrics and who wish to opt out of the new biometric process may notify a CBP officer as they approach the primary inspection point. These travellers will then be required to present a valid travel document for inspection by a CBP officer and will be processed consistent with existing requirements for admission into the United States.
The Simplified Arrival process has been used at air, land, and seaports of entry since September 2018. To date, more than 76 million travellers have participated in the biometric facial comparison process, and it has prevented more than 700 imposters from illegally entering the United States by using genuine travel documents that were issued to other people.
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Document verification
When arriving at Denver International Airport (DIA), passengers who have not cleared U.S. Customs and Border Protection (CBP) will arrive through the A Gates. Upon disembarking, immigrants will be directed to the U.S. Customs and Border Protection area for passport and document verification.
CBP officers will verify your passport and other required government documentation. They will take your fingerprints, take a photo of you, and ask you several questions to ensure you can enter the U.S. These questions may include: how long you plan to stay, which places you will visit, who you are travelling with, and what your job is.
Before you arrive at the inspection point, you will be asked to fill out a blue customs form to enter the United States. This form will be provided to you on the plane, and it is here that you must include all your personal information, flight number and company, the purpose of your trip, and whether you have anything to declare. You will also need to fill out a CBP form, which you will submit to the CBP officer when you exit the inspection area.
Denver International Airport has introduced a Simplified Arrival process, which uses facial biometrics to automate the manual document checks that are already required for admission into the United States. This provides travellers with a touchless identity verification process, enhancing the customer experience.
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Customs form
When arriving at Denver International Airport, passengers coming from another country who have not cleared US Customs and Border Protection (CBP) will arrive through the A Gates. Upon disembarking from the plane, such passengers will be directed to the CBP area for passports and document verification.
CBP officers will examine your passport and other required government documentation. You will then collect your baggage and exit the inspection area by handing your CBP Form 6059B to the CBP officer. This form is filled out per family, not per person. The form is given to you on the plane, and you must include all your personal information, flight number, flight company, the purpose of your trip, and whether you have anything to declare.
Denver International Airport has introduced a Simplified Arrival process in partnership with Denver's Department of Aviation. This process uses facial biometrics to automate the manual document checks that are already required for admission into the United States. The Simplified Arrival process provides travellers with a touchless identity verification process that further secures and streamlines international arrivals.
If you are connecting to another flight, once you have cleared customs, you will leave the US Customs area and proceed to passenger security screening in the Jeppesen Terminal.
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Biometric facial comparison
Upon arriving at DEN on an international flight, travellers will pause for a photo at the primary inspection point. The biometric facial comparison process will then compare this new photo to a gallery of high-quality images that the traveller has previously provided to the government, such as passport or visa photos. This touchless process provides a secure, efficient, and privacy-safeguarded means of verifying a traveller's identity.
For departing international flights, DEN has installed biometric devices at 15 gates across Concourses A and C. When travellers depart, they will again pause for a photo at the departure gate. The U.S. Customs and Border Protection (CBP) Biometric Exit process will compare this new photo to the traveller's previously submitted images. This automated process is designed to enhance security and expedite the boarding process, replacing the need for manual document checks by gate agents.
The implementation of biometric facial comparison at DEN is part of CBP's Simplified Arrival initiative, aiming to secure and streamline travel through the use of advanced biometric technology. This process ensures a touchless identity verification process, fulfilling a longstanding congressional mandate to biometrically record the entry and exit of non-U.S. citizens. Travellers who wish to opt out of the biometric process can do so by notifying a CBP officer or airline official and presenting valid travel documents for manual inspection.
In addition to enhancing security and efficiency, DEN's adoption of biometric facial comparison technology underscores their commitment to supporting airline partners and advancing secure and efficient air travel. The system's ability to match travellers' biometrics within seconds contributes to a seamless travel experience, aligning with federal initiatives and strengthening the overall travel process at one of the world's busiest airports.
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Customs and Border Protection (CBP) officers
Upon arrival at the airport, passengers who have not cleared U.S. Customs and Border Protection will enter through the A Gates. They will be directed to the CBP area for passport verification and document checks. CBP officers will examine travellers' passports and other required government documentation, such as visa documents and declaration forms. It is important for travellers to have their important documents readily accessible, usually in their carry-on luggage.
Denver International Airport has implemented a Simplified Arrival process in partnership with CBP. This process uses facial biometrics to automate document checks and verify travellers' identities. Travellers pause for a photo at the primary inspection point, and CBP's system compares this new photo to a gallery of high-quality images that the traveller has previously provided to the government, such as passport and visa photos. This touchless identity verification process enhances security and streamlines the international arrivals process.
In addition to document verification, CBP officers may also inspect travellers' luggage. They may ask additional questions about the contents of the luggage or perform a physical inspection. After completing the necessary checks, travellers can collect their baggage and exit the inspection area by submitting the required CBP form.
CBP officers are committed to safeguarding the privacy of all travellers. The Simplified Arrival process includes strong technical security safeguards, and the amount of personally identifiable information used is limited. Denver International Airport also provides translation services in more than 240 languages to assist international travellers.
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Frequently asked questions
Customs in Denver Airport is located on the terminal premises.
International arrivals must go through Immigration and Customs Control. First, your fingerprints will be taken, and a photo will be taken of you. You will then be asked some questions, and your passport will be stamped. You will then fill out a blue customs form to enter the United States.
The Simplified Arrival process uses facial biometrics to automate the manual document checks that are already required for admission into the United States. This provides travellers with a touchless identity verification process.
The phone number for the U.S. Customs and Border Protection is (303) 342-7400.
The Global Entry application centre is located on Level 5 of the Jeppesen Terminal, adjacent to the international arrivals area on the north end of the terminal.
