Roberta Aguirre
Minneapolis–St. Paul International Airport (MSP) has a designated rideshare pick-up zone at Terminal 1, where travellers can use Uber and Lyft. The new pick-up zone is located one level down from its previous location on Departures Drive, in the Terminal 1 Ground Transportation Centre. Uber users can also refer to the map in the app for a general idea of where their terminal's pickup area is.
| Characteristics | Values |
|---|---|
| Airport Name | Minneapolis–St. Paul International Airport (MSP) |
| Uber Pickup Location | Terminal 1 Ground Transportation Center, one level down from its previous location on Departures Drive |
| Pickup Zones | A, B, or C |
| Uber Services Available | UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, Uber Premier SUV, Uber Pet, Uber Reserve |
| Additional Information | Service animals are allowed. Pets are allowed at the driver's discretion or with the Uber Pet option. Car seats are required for small children but are not guaranteed to be provided by the driver. |
| Cancellation Policy | No charge if cancelled 60 minutes before pickup time. Cancellation fee applies if cancelled after. |
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What You'll Learn
Uber ride reservation at MSP Airport
If you're planning to use Uber for a ride from MSP Airport, you can reserve a trip in advance to minimise wait times and avoid taxi stand lines. You can schedule a trip up to 90 days in advance. Uber's flight-tracking technology will notify your driver of your current flight status, including any delays.
After landing, you can request a ride and receive step-by-step directions in the app for meeting your driver. If you've reserved a pickup, you can open the app to find your driver. You can also refer to the map(s) in the app for a general idea of where your terminal's pickup area is. The exact location of the pickup zone will depend on several factors, including your arrival gate/terminal, arrival time, airport regulations, construction, and where you were when you requested your ride. You can also look for signs that point to designated rideshare app pickup zones or other ground transportation. If you can't find your driver, you can contact them through the app.
If you request an Uber trip for pickup from MSP Airport, the cost will depend on factors such as the type of ride you request, the estimated length and duration of the trip, tolls, city fees, and current demand for rides. You can get an estimate of the price before you request by using the price estimator in the app and entering your pickup spot and destination.
If you reserve a ride, you'll be shown the price upfront and can lock in the cost. You will be charged a cancellation fee if you cancel within 60 minutes of your reservation pickup time.
At MSP Airport, Uber drivers must obtain an annual airport permit to receive airport requests. They must display an airport permit sticker on the top middle of their windshield.
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Uber pickup zones at Terminal 1
The Minneapolis–St. Paul International Airport (MSP) has a designated Uber pickup zone at Terminal 1. This rideshare zone has been relocated and expanded to improve the ground transportation experience for passengers. The new pickup zone is located one level down from its previous location on Departures Drive in the Terminal 1 Ground Transportation Center. This center features a capacity of nearly 50 vehicle spaces, double the previous location.
When you request an Uber ride from MSP Airport, you will receive step-by-step directions in the app for meeting your driver. You can also refer to maps in the app for a general idea of where your terminal's pickup area is. The exact location of the pickup zone will depend on factors including your arrival gate/terminal, arrival time, airport regulations, construction, and where you are when you request your ride.
Customers hailing a ride at Terminal 1 will be directed to one of three zones (A, B, or C) within the Ground Transportation Center to find their driver safely and efficiently. This center offers a more spacious lobby and a fully covered pickup area, ensuring passengers are sheltered from the elements. The roadway's angled loading spaces and one-way pull-through lanes also enhance safety and efficiency for both drivers and customers.
To minimize wait times and avoid taxi stand lines, you can reserve an Uber trip in advance when landing at MSP Airport. The flight-tracking technology will notify your driver of your current flight status, including any delays. If your flight is delayed, your driver will wait for up to 45 minutes after your flight's arrival for UberX, Uber Comfort, and UberXL rides before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, the driver will wait for up to 60 minutes.
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Uber pickup zones at Terminal 2
If you're catching an Uber from Terminal 2 at Minneapolis–St. Paul International Airport (MSP), there are a few things you should know. Firstly, the Uber pickup zone at Terminal 2 hasn't changed, so you can refer to the existing pickup location.
When you request an Uber ride, you will receive step-by-step directions in the app for meeting your driver. If you've already booked your ride, simply open the app to find your driver. You can also refer to the map in the app or look for signs that point to designated rideshare app pickup zones. The exact location of the pickup zone will depend on factors such as your arrival gate/terminal, arrival time, airport regulations, construction, and where you are when you request your ride.
If you're an Uber driver, you must obtain an annual airport permit to receive ride requests from MSP Airport. The airport permit sticker must be displayed at the top middle of your windshield. You can lose your place in the queue if you go offline on the Uber Driver app, drive outside the designated waiting area, do not accept multiple incoming trip requests in a row, or cancel a ride. Once you accept a trip request, navigate to the pickup location for Terminal 2. As you approach the terminal, you will need to pass the second skyway and follow the signs for "Authorized Vehicles Only" on your left.
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Uber ride options at MSP Airport
Uber offers a range of ride options at MSP Airport, Minneapolis–St. Paul International Airport. The airport has a designated rideshare pick-up zone at Terminal 1, which has been expanded to improve the experience for passengers. This zone is located one level down from its previous location on Departures Drive and can accommodate nearly 50 vehicles, double the previous capacity. Customers at Terminal 1 can be directed to one of three zones (A, B, or C) to find their driver safely and efficiently.
For Terminal 2, there are no changes to the rideshare pick-up zone. Passengers can be picked up or dropped off at the departure level, along with regular passengers and taxis.
After landing, you can request a ride through the Uber app and receive step-by-step directions to meet your driver. It is recommended to notify your driver of your terminal and door number to help them locate you. Uber also offers car rental options near MSP Airport.
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Uber driver requirements at MSP Airport
To drive with Uber at Minneapolis–St. Paul International Airport (MSP), there are several requirements and regulations that drivers must adhere to. Firstly, all drivers must obtain an annual airport permit to receive airport trip requests. This airport permit sticker must be displayed on the top, middle of the windshield, with the Uber sticker placed on the front passenger-side windshield facing outward. Failure to display the permit sticker may result in a fine.
Drivers must also follow the rules and regulations set by the Metropolitan Airports Commission (MAC). When on airport property, the Uber Driver app must be kept open and online at all times, only going offline once the driver has exited the airport area. Drivers are expected to maintain the airport property, including using trash bins and treating restrooms with respect.
Uber has implemented a geofence-based queue system at airports, which means that drivers must be in the designated waiting area to receive trip requests. This system operates on a first-in-first-out (FIFO) basis, and drivers can lose their place in line by going offline, driving outside the zone, not accepting multiple trip requests in a row, or cancelling rides.
Additionally, drivers should be aware of specific regulations regarding cancellations, pet policies, and car seat requirements. Drivers who improperly use the app or intentionally disrupt the service may lose the ability to receive trip requests to and from the airport.
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Frequently asked questions
Request a ride after you've landed at the airport and you'll receive step-by-step instructions in the app for meeting your driver. If you've reserved a pickup, open the app to find your driver. You can refer to the map(s) in the app for a general idea of where your terminal's pickup area is.
The rideshare pick-up zone at Terminal 1 is located at the Terminal 1 Ground Transportation Center, one level down from its previous location on Departures Drive. Customers will be directed to one of three zones (A, B, or C) within the Ground Transportation Center to find their driver.
There is no designated rideshare pick-up zone at Terminal 2. You can be picked up at the departure level, along with regular passengers and taxis.
The cost of the ride will depend on factors such as the type of ride requested, the estimated length and duration of the trip, tolls, city fees, and current demand for rides. You can get an estimate of the price before requesting by using the price estimator in the app.
For UberX, Uber Comfort, and UberXL rides, you must meet your driver within 45 minutes of your flight's arrival before late fees apply. For Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV rides, meet your driver within 60 minutes.
