Sachin Walls
Charging your phone at the airport is a convenient option for many travellers, but it's important to be aware of potential risks. Juice jacking is a type of cyber-theft where criminals load malware onto public USB charging stations to access your data. To avoid this, you can use a USB data blocker or a power-only USB cable, which blocks data transfer while still allowing your device to charge. Many airports offer charging stations with power outlets and USB ports, such as Atlanta's Hartsfield–Jackson Atlanta International Airport, Charlotte Douglas International Airport, and Dallas/Fort Worth International Airport. These stations are typically located throughout the airport, including gate areas, restaurants, and baggage claim levels. When using airport charging stations, it's important to follow charging etiquette, such as moving away from the station once your device is charged to make space for other travellers.
| Characteristics | Values |
|---|---|
| Charging station locations | Throughout the airport, including gate areas, restaurants, and baggage claim levels |
| Types of charging stations | Power outlets, USB ports, seating with integrated power and USB |
| Cybersecurity risks | "Juice jacking" or data theft through malware installed on USB charging stations |
| Ways to mitigate risks | Use power-only USB cables, USB data blockers, or a charging cord that you know is safe |
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What You'll Learn
Charging station locations at airports
When it comes to charging your phone at the airport, there are a few things to keep in mind to ensure you stay safe while keeping your device charged.
First and foremost, it is important to be aware of the potential risks associated with using public charging stations. According to cybersecurity experts and the FBI, no public phone charging stations are safe from hackers. One common tactic employed by attackers is "juice jacking", where they install modified USB sockets in charging stations to load malware and gain unauthorized access to connected devices. This allows them to lock devices, export personal data and passwords, and even access online accounts. Therefore, it is crucial to take precautions when using these stations.
To protect yourself from "juice jacking" and data theft, it is recommended to use power-only USB cables or USB data blockers, such as the Juice-Jack Defender or the PortaPow USB Data Blocker. These devices ensure that only power is transferred between the charging station and your phone, blocking any potential data connection and preventing malware attacks. Additionally, always use your charging cord or one that belongs to someone you know, and keep your smartphone's operating system up to date.
Now that we've covered safety, let's discuss where you can find charging stations at airports. Many airports provide charging stations for computers, phones, and other electronic devices. These stations are typically located throughout the airport, including gate areas, restaurants, and baggage claim levels. Look for signage that says "power up" to easily identify these charging stations.
For example, at Charlotte Douglas International Airport, charging stations are available on all concourses and additional gate areas. Seating with integrated power and USB ports can be found at specific gates, and power outlets are located throughout the Atrium and all concourses. Similarly, at Reagan Airport, charging stations are available throughout Terminal 1, including at dining locations like District Bar, Reservoir, and Page.
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How to safely charge your phone at an airport
Charging your phone at an airport can be tricky, especially if you're concerned about the safety of your device. Here are some tips to ensure your phone stays secure while charging at an airport:
Firstly, locate a charging station. Many airports have charging stations located throughout, including gate areas, restaurants, and baggage claim levels. Look for "power-up" signage or specific charging lounges. Some airports also provide seating with integrated power and USB ports.
Once you've located a charging station, it's important to take precautions to avoid "juice jacking," a form of cyber-theft. Criminals can install malware on public USB charging stations, allowing them to access your device's data. To prevent this, always use your own charging cable if possible. If you must use a USB cable provided at the charging station, ensure it is a power-only cable. These cables are designed to only transfer power and not data, blocking any potential malware transfer. You can also purchase a USB data blocker, such as the Juice-Jack Defender or PortaPow USB Data Blocker, to prevent data transfer and keep your information secure.
Additionally, when plugging into a USB port, be cautious of any prompts that ask to "share data" or "trust this computer." Always select "charge only" if given the option. Keep your device updated with the latest operating system, as this can also help improve security.
By following these steps, you can safely charge your phone at an airport while minimizing the risk of data theft or malware attacks. It's important to stay vigilant and take these precautions to protect your personal information.
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Charging station etiquette
While charging your phone at the airport, there are some general rules of etiquette to follow to ensure that you are being considerate of other travellers.
Firstly, it is important to be mindful of others who may also need to use the charging station. Charging stations are often located in gate areas, restaurants, and baggage claim levels, so it is considerate to keep your devices with you or nearby so that you can free up the charging spot for others as soon as your device is charged. Only use a charging cord that belongs to you or someone you are travelling with, and avoid using a charging spot as a resting place.
Additionally, it is crucial to prioritise your safety and the security of your devices. Only use charging cables that are in good condition and avoid using cables provided at the charging station, as these may contain malware. Instead, use your own power cord and, if necessary, a USB data blocker to prevent data transfer while your device is charging.
When using a charging station with multiple ports, it is good etiquette to choose a port that best suits your needs. For example, if you only need a quick charge, opt for a lower-power port to leave the higher-power ports available for those who need them. Similarly, if you require a specific type of charger, ensure you are using the correct port for your device.
Lastly, be considerate of other travellers by keeping the area tidy and being mindful of your surroundings. Avoid leaving any rubbish behind, and be aware of your personal volume so as not to disturb others.
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Juice jacking and how to avoid it
While charging your phone at the airport, you may encounter "juice jacking", a method by which attackers can pass malware to your phone by installing modified USB sockets into an airport's charging station. This can result in data theft and malware attacks. Although the Federal Communications Commission (FCC) is not aware of any confirmed instances of it occurring, here are some tips to protect yourself against juice jacking:
Use AC power outlets
Be sure to pack AC, car chargers, and your own USB cables when travelling. If you use a power outlet, there is no path for malware to reach your device.
Carry an external battery
If you know you'll be away from outlets for an extended period, bring a backup battery to get your phone back to a full charge.
Use a power-only USB cable
Use a charging-only cable, which prevents data from being sent or received while charging. Power-only USB cables look identical to regular USB cables but only allow the transfer of power from the charging station to your phone.
Use a USB data blocker
Connect a USB data blocker, such as the Juice-Jack Defender or the PortaPow USB Data Blocker, to ensure that the USB cable only charges your device and blocks access to your data.
Use your own charging cord
Only use a charging cord that belongs to you or someone you know.
Keep your phone locked
If you need a PIN, fingerprint, or passcode to unlock your phone, it should be safe. USB ports typically can't sync to a locked phone.
Use public WiFi safely
Public WiFi networks are another way that cybercriminals target travellers. Be sure to use public WiFi safely to avoid compromising your data.
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Airlines that offer charging and power options
Airlines are increasingly offering charging and power options, although these are not yet universal. The availability of charging options depends on the type of aircraft and the airline. Generally, newer or refurbished aircraft are more likely to have charging options, and they may be available for every seat. Long-haul flights and premium cabins also tend to be better equipped with charging options.
Some airlines that offer charging and power options include:
- United Airlines: All international flights have power outlets for every seat, but this is not as consistent on domestic flights.
- Virgin Atlantic: All flights provide USB ports in all cabins, and some planes offer traditional power outlets outside of the economy section.
- Air Canada: Most, if not all, aircraft have power outlets and USB ports for smaller gadgets.
- Alaska Airlines: Offers individual power outlets and USB ports on each seat.
- American Airlines: Power outlets are available on most planes, but you need to check the individual aircraft to find out where they are located.
- Delta Air Lines: Offers charging stations in gate areas.
- JetBlue: Provides power outlets and USB ports on some planes.
- Southwest Airlines: Starting to add USB ports, and offers power bars with stools for seating in some airports.
- Avianca: Offers USB charging ports on long-haul flights.
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Frequently asked questions
Charging stations for phones are located throughout most airports, including gate areas, restaurants, and baggage claim levels. You can also find power outlets in airport atriums.
Yes, cybersecurity experts warn that attackers can load malware onto public USB charging stations to access electronic devices. This is known as "juice jacking". To prevent this, use a USB data blocker or a power-only USB cable, which only allows the transfer of power and not data.
If you walk away from your device, return periodically to check on the charging progress. Also, remember to unplug your device once it's fully charged to allow other travellers to use the charging station.
