Ruth Haines
Dublin Airport can be a daunting place, especially for those with disabilities or mobility issues. However, the airport offers a range of services to help travellers, including an app that provides flight status updates and information on shops, restaurants, and other facilities. The airport also has a fast-track security service, exclusive membership clubs, and sensory rooms in each terminal. For those travelling during busy periods, it's recommended to arrive at the airport 2-3 hours before departure, depending on the length of the flight. US-bound travellers should be prepared for long security lines, and all passengers travelling directly to the US must go through preclearance.
| Characteristics | Values |
|---|---|
| Fast Track Security Service | Available in Terminals 1 and 2 |
| Lounge Experience | Stylish and relaxing spaces with food and drink |
| Exclusive Membership Club | Offers unlimited access to car parks, Fast Track, lounges, etc. |
| Car Parking | Available in T1 Block C and T2 Short Term Car Park |
| Bus Tickets | Available to/from Dublin City Centre, Galway, Cork, Sligo, Donegal, Belfast, Wexford, Waterford, and others |
| US Preclearance | All passengers travelling on a direct flight to the US must go through this |
| Global Entry | Expedited clearance for pre-approved, low-risk travellers |
| Mobile Passport Control | Streamlines your entry process into the US |
| Busy Periods | Christmas, St. Patrick's Day, mid-May to mid-September |
| Check-in Times | 2 hours before departure for short-haul flights, 3 hours for long-haul flights |
| Taxi to City Centre | 30-45 minutes |
| Sensory Rooms | Available in each terminal after Security Screening |
| Changing Places Facilities | In Arrivals Hall in Terminal 1 and after Security Screening in Terminal 2 |
| Assistance Dog Relief Room | Located after Security Screening in Terminal 2 |
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What You'll Learn
Check-in and security
Dublin Airport recommends that passengers arrive at their terminal 2 hours before departure time for short-haul flights and 3 hours before for long-haul flights. If you are checking bags or travelling in a group, you should allow more time. You can check the latest information on check-in and bag drop opening times with your airline before your day of travel.
The check-in desks in Terminal 1 are located on the first floor of the building, and in Terminal 2, they are on the ground floor. After checking in, you will need to go through security screening. You can save time with Fast Track security, available in both terminals. A Sensory Room is available in each terminal after security, as well as Changing Places facilities and an Assistance Dog Relief Room in Terminal 2.
During busy travel periods, you can expect some waiting time at security. Multiple lanes are available, including one for Global Entry, which allows expedited clearance for pre-approved low-risk travellers, and one for Mobile Passport Control (MPC), which streamlines your entry process into the United States. You can download the MPC app in advance, but the information cannot be submitted until you reach Dublin Airport.
If you require assistance during your time at the airport, you can contact your airline, tour operator, or travel agent directly, or pre-book through the PRM Assist App at least 48 hours in advance of your travel.
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Facilities for passengers with disabilities
Dublin Airport is committed to helping passengers who may require additional support and assistance. If you have a disability, it is essential that you book assistance at least 48 hours before your flight to ensure that you receive the service you need. You can do this by contacting your airline, tour operator, or travel agent directly, or by pre-booking through the PRM Assist App, which is available on the Apple App Store and Google Play Store. Priority will be given to those who have booked in advance.
There are set-down areas located kerbside at the entrances of both terminals for drop-offs. Please note that these areas are not for parking; instead, use the short-term car park when picking up an arriving passenger. If you are spending the night at the airport, you will have to stay in the main terminal as passengers are only allowed airside a couple of hours before their flight. In Terminal 2, the East Lounge opens around 5 am.
A Sensory Room is available in each terminal after Security Screening. Changing Places facilities can be found in the Arrivals Hall in Terminal 1 and after Security Screening in Terminal 2. There is also an Assistance Dog Relief Room located after Security Screening in Terminal 2.
All US-bound flights depart from Terminal Two, so you will arrive and check in here if you haven't already done so online. Then you'll go upstairs and through regular airport security. If you are travelling during a busy period, such as Christmas, St. Patrick's Day, or between mid-May and mid-September, it will take longer to clear Immigration, get your luggage, etc. In general, it is recommended that passengers arrive at their terminal 2 hours before departure time for short-haul flights and 3 hours before for long-haul flights.
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Transport to and from the airport
Dublin Airport offers a range of transport options for travellers arriving or departing from the airport.
Parking
The airport has several car parks, including set-down areas located kerbside at the entrances of both terminals for drop-offs only. For pick-ups, it is recommended to use the short-term car park. There is also a Fast Track option available in Terminals 1 and 2, which allows travellers to save time through security. In addition, the airport offers an exclusive membership club that provides unlimited access to car parks, Fast Track, lounges, and more.
Public Transport
Dublin Airport is well-connected to the city centre and other destinations in Ireland by bus. Bus tickets can be purchased directly from the airport's website or on-site. The airport also has a dedicated taxi rank, with a travel time of approximately 30-45 minutes to the city centre, depending on traffic.
Travel Planning
It is recommended to arrive at the airport 2-3 hours before departure time, depending on the length of the flight, and to allow extra time if checking bags or travelling in a group. For those travelling during busy periods, such as holidays or peak travel seasons, it is advised to allocate additional time for clearing immigration, claiming luggage, and navigating through security.
Additional Services
Dublin Airport provides various services to enhance the travel experience. This includes an airport lounge with stylish and relaxing spaces, as well as a range of shops, cafes, and restaurants. The airport also offers assistance for passengers with reduced mobility or special requirements, which can be requested through the airline or travel agent in advance.
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Food and shopping
Dublin Airport offers a range of food and shopping options to cater to different tastes and preferences. If you're looking for a place to eat, the airport has cafes and restaurants serving various cuisines. You can also find delicious food and drinks in the airport lounges, which offer stylish and relaxing spaces to unwind before your flight.
For those who want to do some last-minute shopping, Dublin Airport has a variety of shops, including duty-free options. You can take advantage of the airport's Click & Collect and Shop & Drop services, making it convenient to browse and collect your purchases. The interactive indoor terminal map on the Dublin Airport website can help you locate shops, cafes, and other facilities easily.
It is recommended to arrive at Dublin Airport at least 2-3 hours before your scheduled departure time, depending on whether you're travelling on a short-haul or long-haul flight. This gives you ample time to explore the food and shopping options, as well as clear security and reach your gate comfortably.
If you have a long layover or an early departure, you can consider spending the night at the airport. While the lounges are not available for overnight stays, you can find relatively comfortable seating in the main terminal. The East Lounge in Terminal 2 opens as early as 5 am, providing a more relaxing environment before your flight.
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Sleeping in the airport
Spending the night at Dublin Airport is possible, but it may not be the most comfortable experience. As a passenger, you are only allowed airside a couple of hours before your flight, so you will have to spend the night in the main terminal. The lounges are not available overnight, so you will have to make do with the seats in the terminal until they open. If you are in Terminal 2, the East Lounge opens around 5 am.
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Frequently asked questions
It is recommended that passengers arrive at their terminal 2 hours before departure time for short-haul flights and 3 hours before long-haul flights. If you are checking bags or travelling in a group, you should allow for more time.
Dublin Airport is committed to helping passengers who may require additional support and assistance. If you require assistance, contact your airline, tour operator, or travel agent directly, or pre-book through the PRM Assist App at least 48 hours in advance of travel.
Yes, it is possible to spend the night at Dublin Airport, but lounges are not available overnight. You would have to make do with seats in the terminal until they open. In Terminal 2, the East Lounge opens around 5 am.
You can receive flight status updates directly on your phone by downloading the Dublin Airport app or on WhatsApp and Facebook Messenger.
