Ruth Haines
Heraklion Airport is an important transport hub for the island of Crete, providing residents and businesses with a reliable and efficient mode of travel. However, the airport has received negative reviews for issues such as overcrowding, poor ventilation, a lack of seating, and subpar dining and shopping options. While the current airport is over triple its capacity, a new airport is being constructed at Kastelli for 500 million euros. Despite these issues, Heraklion Airport offers several essential services, including ATMs, payphones, and luggage storage. Additionally, the airport is well-connected to the rest of the city and beyond through bus and taxi services. For those looking to explore the area, there are various tourist attractions and day trips to nearby locations, such as Santorini and the fishing village of Plaka.
| Characteristics | Values |
|---|---|
| Current airport status | Over triple capacity at 6 million passengers |
| New airport | Being built at Kastelli at a cost of 500 million euros |
| Amenities | ATMs, payphones, luggage storage, baggage wrapping, lost and found, duty-free shops, restaurants, and beverage shops |
| Transportation | Reliable bus services and taxis |
| COVID-19 measures | Checks at the arrivals area, PCR tests, and PLF forms |
| Reviews | Poor, with issues such as limited food options, poor maintenance, and lack of seating |
| Nearby attractions | Beaches, cruise to Gramvousa island and Balos lagoon, day trip to Santorini, Agios Nikolaos, Elounda Lagoon, Plaka, and Spinalonga island |
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What You'll Learn
- Heraklion Airport is an important transport hub for Crete, offering bus and taxi services to the city and beyond
- The airport has ATMs, payphones, and a luggage storage service
- Heraklion Airport is in poor condition, with complaints about the toilets, seating, air conditioning, and communication
- There are duty-free shops, a restaurant, and beverage shops at the airport
- Nearby attractions include the DOM Boutique Hotel, GDM Megaron Hotel, and a cruise to the island of Gramvousa and the lagoon at Balos
Heraklion Airport is an important transport hub for Crete, offering bus and taxi services to the city and beyond
Heraklion Airport is a vital transport hub for the island of Crete, providing residents and businesses with a reliable and efficient travel network. It connects Crete to the world, facilitating travel for personal and professional reasons. The airport plays a crucial role in overcoming the geographical challenges of the island, establishing it as a centre of connectivity.
The airport offers a range of transportation options for travellers, including bus and taxi services. The bus service is a convenient and economical choice, with regular buses running to various parts of Heraklion city and beyond. These buses ensure passengers can easily travel to their desired destinations without lengthy waiting times. For those seeking a more direct and private option, taxis are also readily available at regulated fares, providing a quicker route without multiple stops.
In addition to its role as a transport hub, Heraklion Airport provides essential services for travellers. It hosts several ATMs from various banking networks, enabling seamless financial transactions for domestic and international visitors. Payphones are also available for those facing mobile network issues or lacking a working cell phone, ensuring a reliable means of communication, especially during emergencies.
The airport also offers a secure luggage storage service, catering to travellers with long layovers who wish to explore the area outside the terminal. This service allows visitors to move freely and comfortably while keeping their belongings safe. Heraklion Airport is committed to enhancing the travel experience for its passengers, providing a range of facilities and efficient transportation options to make travel more accessible and convenient.
While Heraklion Airport serves as a vital transport hub, it has received mixed reviews from travellers. Some have criticised the airport for its crowded conditions, inadequate seating, and poor maintenance. However, the airport's strategic location and transportation options remain valuable assets for those visiting or departing from Crete.
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The airport has ATMs, payphones, and a luggage storage service
Heraklion Airport offers a range of amenities and services to cater to the diverse needs of travellers. Among these, the availability of ATMs, payphones, and luggage storage services are particularly noteworthy.
ATMs are conveniently located throughout the airport, enabling seamless financial transactions for travellers. These ATMs are connected to various banking networks, ensuring compatibility with a wide range of domestic and international bank cards. This accessibility minimises financial inconveniences, allowing travellers to easily access their funds as needed.
For travellers who encounter mobile network challenges or those without a working cell phone, the availability of payphones at the airport provides a reliable solution. These payphones offer a convenient and essential means of communication, especially in emergency situations.
Heraklion Airport also offers a secure luggage storage service, catering to travellers with long layovers or those who wish to explore the terminal or surrounding areas without the burden of carrying their luggage. This service ensures the safety of belongings, providing peace of mind and freedom of movement during extended layovers or waiting periods.
In addition to these essential services, Heraklion Airport provides a range of transportation options for travellers. Reliable bus services connect the airport to various parts of the city and beyond, offering an economical and eco-friendly travel choice. For those seeking more direct transportation, a consistent supply of taxis is available at the airport's taxi stand, adhering to regulated fare structures to ensure fair pricing.
While the airport has received some negative reviews regarding issues such as overcrowding and inadequate facilities, it remains a crucial transportation hub for Crete, providing efficient connectivity for residents and businesses on the island.
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Heraklion Airport is in poor condition, with complaints about the toilets, seating, air conditioning, and communication
Heraklion Airport is an important transport hub for the island of Crete, providing residents and businesses with a reliable and efficient mode of travel. However, the airport has received numerous complaints about its poor condition, with issues ranging from dirty toilets and inadequate seating to faulty air conditioning and poor communication.
One of the most common complaints about Heraklion Airport concerns the state of the toilets. Travellers have described the toilets as "disgusting", "dirty", and "smelly", with some even advising others to avoid using them altogether. There have been reports of overflowing buckets, pools of liquid on the floors, and a lack of basic cleanliness, giving rise to concerns about hygiene and sanitation.
The airport has also been criticized for its insufficient seating areas. With a high volume of daily arrivals and departures, the lack of available seats can make the airport feel cramped and overcrowded. This issue is further exacerbated by the reported lack of functioning air conditioning, which leaves passengers feeling uncomfortable and frustrated.
In addition to the physical condition of the airport, there have also been complaints about the lack of communication and organization. Some passengers have reported delays without any updates or information about their flights, while others have mentioned that the screens displaying flight information were often inaccurate or absent altogether. This lack of clear communication adds to the overall sense of chaos and disorganization within the airport.
The food and shopping options at Heraklion Airport have also been a source of disappointment for many travellers. The limited and expensive food outlets have been criticized for their poor quality, with some passengers opting to bring their own food instead. The duty-free shopping selection has also been described as basic, with items priced higher than in local supermarkets, leading to a sense of dissatisfaction among travellers.
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There are duty-free shops, a restaurant, and beverage shops at the airport
Heraklion Airport is the main airport serving the island of Crete, providing a reliable and efficient mode of travel for residents and businesses. While the airport has received criticism for its state of disrepair, lack of seating, and limited food options, it offers several essential services and conveniences for travellers.
One of the notable features of Heraklion Airport is the presence of duty-free shops. Passengers can take advantage of the duty-free shopping area, which offers a range of products, including a basic and limited selection of items. It is worth noting that some travellers have mentioned that certain items in the duty-free shops may be more expensive than in the local supermarkets outside the airport.
When it comes to dining options, Heraklion Airport has one restaurant and four beverage shops or canteens, including EVEREST and FLOCAFE. These dining establishments provide travellers with options for grabbing a bite to eat or quenching their thirst before their flights. However, some reviews indicate that the food outlets are limited and expensive, with one traveller mentioning a soggy roll and a can of soft drink as their dining experience.
Additionally, Heraklion Airport provides a range of other amenities to cater to travellers' needs. The airport hosts several ATMs from various banking networks, making financial transactions convenient for both domestic and international travellers. Payphones are also available, which can be particularly useful for those facing mobile network challenges or for visitors without a working cell phone.
Furthermore, the airport offers a secure luggage storage service, which is ideal for travellers with long layovers who wish to explore the area outside the airport. This service ensures the safety of belongings, allowing travellers to move around freely without the burden of carrying their luggage. Heraklion Airport also provides a baggage wrapping service, located on the ground floor of the departures building, for added protection during transit.
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Nearby attractions include the DOM Boutique Hotel, GDM Megaron Hotel, and a cruise to the island of Gramvousa and the lagoon at Balos
If you're looking for nearby attractions to Heraklion Airport, you might want to consider the DOM Boutique Hotel, the GDM Megaron Hotel, and a cruise to the island of Gramvousa and the lagoon at Balos.
Starting with accommodation options, the GDM Megaron Historical Monument Hotel is a luxury hotel located in the heart of Heraklion, within walking distance of the city's major sights. Built in 1925, the hotel is classified as a historical building and boasts impressive architectural design, warm and welcoming staff, and a famous breakfast buffet. It offers a range of amenities, including a rooftop bar, free wifi, and free breakfast.
For a similar option, the DOM Boutique Hotel could be worth considering, although specific information about this hotel was not readily available.
Now, onto the cruise! The island of Gramvousa and the lagoon at Balos are must-visit destinations if you're looking for breathtaking scenery and crystal clear waters. On a typical boat tour, you'll depart around 10:20 am and reach Gramvousa within an hour. You'll have 2 and a half hours of free time to explore the island, walk up to the Venetian fortress, or take a swim. Afterward, you'll head to the Lagoon of Balos, just a 20-minute ride away, and spend 3 hours enjoying the stunning landscape. The boat will then depart at 4:30 pm for the return journey to the port, where a delicious meal of traditional Cretan dishes awaits you.
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Frequently asked questions
Heraklion Airport has ATMs, payphones, a restaurant, beverage shops, duty-free shops, and baggage storage.
Heraklion Airport is reportedly overcrowded, with limited seating and poor ventilation. The airport also has a lack of clear communication regarding gate changes and flight times. The bathrooms are said to be unhygienic, with broken tiles and non-functioning toilets.
There are several day trip options available from Heraklion Airport, including a cruise to the western part of Crete, a high-speed boat trip to Santorini, and a tour of Agios Nikolaos, Elounda Lagoon, and the fishing village of Plaka.
