
New Chitose Airport, formerly known as Sapporo Airport, is a top-class airport in Japan in terms of the number of people who use it and the number of its flights. It is the main aerial gateway to Hokkaido, with over 20 million visitors passing through each year. The airport offers a wide array of shopping and dining experiences, as well as entertainment and relaxation facilities. From duty-free shops to souvenir stores, there is much to explore and purchase at New Chitose Airport.
| Characteristics | Values |
|---|---|
| Location | Hokkaido, Japan |
| Served routes | Domestic and international |
| Terminal buildings | Commercial complex with shopping, dining, entertainment, and relaxation facilities |
| Shopping | Duty-free shop, souvenir shops, cake shops, clothing, shoes, accessories, books, toys, confectionaries, etc. |
| Dining | Gourmet World, Sweets Avenue, food court, ramen restaurants, soft-serve parlours, etc. |
| Relaxation facilities | Onsen, observation deck, movie theatres |
| Other amenities | Hotel, cafe, bar, museum, ice cream factory, chocolate factory |
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What You'll Learn

Local food and drink
New Chitose Airport, formerly known as Sapporo Airport, is the main aerial gateway to Hokkaido, with over 20 million visitors passing through each year. The airport offers a wide array of shopping and dining experiences, including local food and drink specialities.
Hokkaido is known as a treasure trove of gourmet food, and the airport showcases many of these local delights. Local ingredients are used in dishes served in the restaurants, and there is a food court in the international terminal. Here, you can find a variety of dishes, from burgers, rice, and noodles to local seafood and steak. The airport is also known for its "Sora-Ben", lunch packs designed for eating on the plane.
For those with a sweet tooth, there is an abundance of options. The airport is famous for its soft-serve ice cream, made with 100% Hokkaido milk and cream, and available in a cone or cup. The Snow Brand Parlor in Sweets Avenue specialises in dairy products like ice cream and cheese, made exclusively with Hokkaido milk. You can also find cake shops selling soft cheesecakes, and the famous Royce's chocolate shop, which originated in Hokkaido.
For unique souvenirs, the airport offers exclusive treats like the "Haskapp Jewelry", a creamy cookie filled with native Haskap berries, and the "La La La COOKIE", a thick, crispy milk cookie. The "Hokkaido Milk Castella" is another local favourite, created by a World Confectionery Competition-winning pastry chef. For potato lovers, there are the famous Jagamorokoshi, and Royce's "Potato Chip Chocolate", a unique combination of salty and sweet flavours.
The airport also has a milk stand, and grilled corn and roasted potatoes are local specialties that can be found in the Gourmet World on the 3rd floor of the Domestic Terminal.
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Exclusive souvenirs
New Chitose Airport is a treasure trove of gourmet food and exclusive souvenirs. The airport is home to a wide variety of shops offering unique items that you can take home as gifts or memorable tokens.
One of the most renowned shops at the airport is the Royce Chocolate Factory and Museum. Here, you can observe the chocolate-making process through glass windows and purchase rare products only available at this location, making them extra-special souvenirs. If you're a fan of chocolate, you can also try the unique combination of potato chip chocolate, where the saltiness of the chips blends surprisingly well with the sweetness of Royce's chocolate.
For those with a sweet tooth, the Hokkaido Milk Castella is a must-try. This moist and fluffy treat is crafted by the renowned pastry chef Hironobu Tsujiguchi, winner of the World Confectionery Competition. You can savour the fresh, on-site creation of this delicacy, from dough-making to baking in the kiln.
The La La La Cookie is another exclusive treat. This cookie, with its unique stacking of three thinly baked layers, creates a crisp and generous thickness that melts in your mouth. You can only find this mouth-watering creation at New Chitose Airport.
The Snow Brand Parlor, located in Sweets Avenue, is the place to go for dairy delights. They specialise in ice cream and cheese made exclusively with Hokkaido milk. Indulge in a soft ice cream cone or cup, crafted with 100% Hokkaido milk and cream, for a rich and sweet flavour.
Lastly, the Sky Shop Ogasawara offers a range of popular Hokkaido products, including the famous Rokkatei brand. Sample the Rokkatei Sakusaku Pie, a creamy delight, or explore other Hokkaido specialties like the Jagamorokoshi, produced by the confectioner and boulangerie Morimoto.
With these exclusive souvenirs, your trip to New Chitose Airport is sure to be a memorable one.
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Fashion and accessories
New Chitose Airport offers a range of fashion and accessory options for travellers. The airport's Duty-Free Shop offers famous brand-name cosmetics, neckties, watches, and other fashion items. If you're looking for unique accessories, the Otaru Glass Factory, the only glassware shop in the airport, offers a variety of blown-glass pieces, including sparkly glass jewellery.
For clothing, Sky Market is a shopping alley with a variety of clothing and accessory stalls, mimicking a traditional Japanese market street. Here, you can find affordable options for clothes, shoes, and accessories. Additionally, the airport features a combined store of Samantha Thavasa and Nasu GOOD NEWS in Tochigi Prefecture. Samantha Thavasa Express offers a range of women's accessories and fashion items, including their popular "Scritta pattern canvas tote."
If you're looking for limited-edition souvenirs, the airport has a few unique options. The "Haskapp Jewelry White MIX" is a special cookie that can only be purchased at the New Chitose Airport Store. The "La La La COOKIE" is another exclusive treat—a stack of three thinly baked cookies creating a crisp and generous thickness. For chocolate lovers, Chocolatier Masale offers a limited-edition, airport-only package of their popular "Chocolate Brownie."
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Duty-free shopping
New Chitose Airport, formerly known as Sapporo Airport, is a top-class airport in Japan in terms of the number of people who use it and the number of its flights. It is the main aerial gateway to Hokkaido, with over 20 million visitors passing through each year. The airport offers a wide array of shopping, dining, and entertainment experiences.
The Duty-Free Shop at New Chitose Airport offers a wide variety of products, including famous brand-name cosmetics, Japanese and foreign liquor, cigarettes, neckties, and food. The airport is also known for its wide variety of gourmet food and sweets, including exclusive treats from Hokkaido.
For those with a sweet tooth, the Sky Shop Ogasawara in the Center Plaza of the departure lobby offers a selection of popular Hokkaido products, including the famous Rokkatei Sakusaku Pie, a pie shell filled with delicious cream. Hokkaido is famous for the sweet flavour of its corn and potatoes grown in Chitose, and you can find grilled corn seasoned with soy sauce and roasted potatoes slathered in butter. The Snow Brand Parlor in Sweets Avenue specialises in dairy products such as ice cream and cheese made exclusively with Hokkaido milk. You can also find soft-serve parlours, cake shops, and super soft cheesecakes at the airport.
If you're looking for unique souvenirs, the Sky Market offers a range of affordable options, from clothes and shoes to accessories and books. Smile Road, designed for children, features shops selling toys and confectioneries with iconic names like Hello Kitty, Pokémon, and Doraemon. The airport also houses the first chocolate factory, museum, and shop in a Japanese airport by Royce', offering approximately 100 original products and rare items only available there.
New Chitose Airport also has its own onsen, located within the Air Terminal Hotel, where guests can relax during long layovers. The hotel provides a free breakfast buffet and airport shuttle service, as well as restaurants and accommodations on-site.
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Gourmet dining
Hokkaido is known as a treasure trove of gourmet food, and New Chitose Airport is the perfect place to sample some of the region's culinary delights. The airport has been transformed into a commercial complex, offering a wide array of new shopping and dining experiences, entertainment, and relaxation facilities.
One of the most famous gourmet experiences at the airport is the Snow Brand Parlor, located in Sweets Avenue. Here, you can sample dairy products such as ice cream and cheese made exclusively with Hokkaido milk. The New Chitose Airport Soft ice cream cone, made with 100% Hokkaido milk and cream, is a must-try. The airport is also home to Japan's first in-terminal onsen, where you can relax and rejuvenate during long layovers.
For those who crave a more substantial meal, the airport's international terminal food court offers a variety of options, including burgers, rice, noodles, seafood, and steak. If you're looking for a more traditional Japanese dining experience, head to Hokkaido Ramen Dojo on the third floor of the domestic terminal. This "gourmet kingdom" boasts 10 of the most carefully chosen ramen restaurants in Hokkaido, serving up delicious dishes such as Jingisukan and soup curry.
If you're in the mood for something sweet, there are plenty of options to choose from. The famous Hokkaido Milk Castella, created by pastry chef Hironobu Tsujiguchi, is a moist and fluffy treat that's made fresh on-site. For chocolate lovers, Royce's "Potato Chip Chocolate" combines the sweetness of chocolate with the saltiness of potato chips in a surprisingly delicious way. The "Chocolate Brownie" from Chocolatier Masale is another popular choice, with a thick brownie covered in a layer of sweet chocolate.
Lastly, don't forget to check out the Sky Market, where you'll find affordable souvenirs, including unique items like clothes, shoes, accessories, and books. The Sky Shop Ogasawara is another excellent spot to sample and savour popular Hokkaido products, such as the famous Rokkatei Sakusaku Pie.
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Frequently asked questions
There are many popular souvenirs to choose from at Chitose Airport, including cheese sweets, ROYCE'S chocolate, and corn sweets exclusive to Hokkaido. You can also find souvenirs that use dairy products from Hokkaido's dairy farming industry, such as the Snow Brand Parlor's ice cream and cheese made with Hokkaido milk.
The "Haskapp Jewelry" cookie is a Hokkaido specialty product with a creamy filling made from native Haskap berries. You can also find "La La La COOKIE", a hot item that is only available at Chitose Airport, with a crisp texture and generous thickness. For something savoury, try the Jagamorokoshi, produced by the confectioner and boulangerie Morimoto.
The Sky Shop Ogasawara offers a selection of popular products manufactured in Hokkaido, such as the famous Rokkatei brand. You can also visit the first chocolate factory, museum, and shop in a Japanese airport created by Royce’, which has become a synonym for souvenirs from Hokkaido.
The Sky Market offers a range of affordable souvenirs, from clothes and shoes to accessories and books. If you're travelling with children, Smile Road offers cute shops to buy toys and confectionaries, featuring iconic names like Hello Kitty, Pokémon, and Doraemon.
Chitose Airport's international terminal food court offers a variety of cuisines, including burgers, rice, noodles, seafood, and steak. You can also try the Sora-Ben, lunch packs designed for eating on the plane, or visit the Gourmet World on the third floor of the Domestic Terminal for Hokkaido's famous delicacies like seafood bowls, Jingisukan, and soup curry.













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