Lois Larson
Changi Airport in Singapore has been named the 'World's Best Airport' several times since its opening in 1981. It has continually upgraded its terminals and built new facilities to maintain its high standards in airport service quality. The airport currently has four main passenger terminals and a privately run luxury terminal. In 2019, a nature-themed entertainment and retail complex called Jewel Changi Airport opened, interconnecting Terminals 1, 2 and 3. Changi Airport is also known for its many attractions, including the Butterfly Garden, the Orchid Garden, the Enchanted Garden, and the world's largest indoor waterfall. In addition to these, the airport offers snooze lounges, massage chairs, and rock climbing and bouldering facilities. Changi Airport is currently constructing Terminal 5 and a third runway to accommodate the projected increase in air traffic. The new terminal is expected to be completed by 2030 and will be able to handle about 50 million passenger movements per year.
| Characteristics | Values |
|---|---|
| Current number of terminals | 4 |
| Current annual handling capacity | 85 million passengers |
| Current cargo handling capacity | 3 million tonnes per annum |
| Expected completion date of Terminal 5 | 2030 |
| Expected operational date of Terminal 5 | Mid-2030s |
| Expected annual handling capacity of Terminal 5 | 50 million passengers |
| Expected cargo handling capacity after Changi East development | 5.4 million tonnes per annum |
| Expected number of runways after Changi East development | 3 |
| Awards won | 680+ |
| Number of "Best Airport" awards in 2019 | 28 |
| Number of shops | 350+ |
| Number of airlines served | 64 |
| Number of weekly flights | 3,400 |
| Number of cities served | 145 |
| Number of countries served | 50 |
| Special features | Butterfly Garden, Orchid Garden, Rain Vortex, Snooze Lounges, Rock Climbing and Bouldering Facility, Airport Pool, Spa, etc. |
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What You'll Learn
- Terminal 5 is under construction and expected to be completed by 2030
- The airport is implementing a three-runway system to reduce congestion
- Changi Airport has won over 680 awards, including 28 Best Airport awards in 2019
- The airport is using innovative tech to deliver a more personalised experience
- Changi Airport has four main passenger terminals with a capacity of 85 million passengers
Terminal 5 is under construction and expected to be completed by 2030
Changi Airport in Singapore is undergoing several new developments, including the construction of Terminal 5. The airport, which has won over 680 awards since its opening, including 28 "Best Airport" awards in 2019 alone, is continuously upgrading its infrastructure to maintain its high standards of airport service quality.
Terminal 5 is currently under construction and is expected to be completed by 2030. It will be located within the 1,080-hectare Changi East development, which includes the expansion of the airport's cargo facilities to the Changi East Industrial Zone (CEIZ). The new terminal will be able to handle about 50 million passenger movements per year and will be designed with the flexibility to be built in two phases, in line with traffic growth.
The design of T5 will accommodate and facilitate the deployment of technology, such as autonomous vehicles and baggage handling robots, to automate and digitalise airport operations and enhance the passenger experience. It will also provide opportunities for local enterprises to build capabilities in robotics and artificial intelligence, creating quality jobs for Singaporeans within the airport ecosystem.
The construction of T5 is part of a holistic long-term plan for the expansion of Changi Airport, which includes the implementation of a three-runway system to reduce congestion and increase flight movements. The new terminal is anticipated to be operational by the mid-2030s, ensuring that Changi Airport can effectively handle the projected large volumes of air traffic and meet the anticipated demand.
Changi Airport is known for its wide range of attractions, including the nature-themed Jewel complex, which interconnects Terminals 1, 2, and 3, featuring retail, entertainment, and dining options. The airport also offers thematic lounges, such as a news hub, sports arena, and movie theatre, as well as unique features like a butterfly garden, an airport pool, and snooze lounges with comfortable and reclining seats.
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The airport is implementing a three-runway system to reduce congestion
Changi Airport in Singapore is implementing a three-runway system to reduce congestion and future-proof the airport. The airport, which has won over 680 awards since its opening, including 28 "Best Airport" awards in 2019 alone, has been continually upgrading its infrastructure to maintain its high standards of service quality.
The original master plan for Changi Airport, which opened in 1981, included a dual-terminal and dual-runway configuration with provisions for two additional passenger terminals in the future. The airport currently has four main passenger terminals and a luxury terminal, handling 85 million passengers annually. However, with the growth in global aviation transport, Changi Airport has been facing congestion problems, similar to the issues experienced by Singapore's former main airport at Paya Lebar in the 1970s.
To address these challenges, the Changi 2036 Steering Committee was established to develop a long-term expansion plan, which includes the construction of Terminal 5 (T5) and the implementation of a three-runway system. The three-runway system will be one of the first components of the Changi East development to be completed and is expected to be operational by the mid-2020s. This system will reduce congestion, allowing for more flight movements in a safe and efficient manner.
The expansion will be funded by the Singapore Government, the Changi Airport Group (CAG), and airport users, including airlines and passengers. The new runway will be accompanied by almost 40km of new taxiways, connecting the runway to the rest of the airport. Additionally, the cargo facilities will be expanded to the Changi East Industrial Zone, increasing handling capabilities from 3 million tonnes to 5.4 million tonnes per annum.
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Changi Airport has won over 680 awards, including 28 Best Airport awards in 2019
Changi Airport in Singapore is one of the busiest passenger hubs in Southeast Asia, renowned for its unrivalled passenger experience. The airport has won numerous awards, including 680 awards since its opening, with 28 "Best Airport" awards in 2019 alone. Changi Airport also reclaimed the title of World's Best Airport in 2025, a record-breaking 13th time for the airport.
The airport's accolades are a result of its continuous efforts to enhance its facilities and maintain high standards of service quality. This includes the development of new terminals and the expansion of existing ones. For instance, the new Terminal 5 (T5) is currently under construction and is expected to be operational by the mid-2030s. T5 will be designed to accommodate new technology, such as autonomous vehicles and baggage-handling robots, enhancing the passenger experience and operational efficiency.
Changi Airport's cargo facilities are also undergoing expansion to the Changi East Industrial Zone, increasing its handling capacity from 3 million tonnes to 5.4 million tonnes per annum. The new air cargo hub will feature eco-friendly handling equipment and a dedicated transport network for staff, showcasing the airport's commitment to sustainability.
In addition to its functional excellence, Changi Airport offers unique features like the Sunflower Garden, a tranquil rooftop haven with a majestic view of the runway and aircraft parking bays. The airport also boasts a nature-themed entertainment and retail complex called Jewel Changi Airport, which interconnects Terminals 1, 2, and 3, providing a seamless travel experience.
Changi Airport's continuous pursuit of excellence, innovation, and focus on passenger experience has solidified its reputation as one of the world's leading airports, consistently ranking among the best and setting a benchmark for airport operations globally.
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The airport is using innovative tech to deliver a more personalised experience
Changi Airport has been continually upgrading its facilities and adopting new technologies to enhance the overall airport experience for its travellers. The airport has won over 680 awards since its opening, including 28 "Best Airport" awards in 2019 alone.
Changi Airport is served by 64 airlines operating 3,400 weekly flights to 145 cities in 50 countries. With such a large volume of flights and passengers, the airport has been continuously expanding its infrastructure to accommodate the growing traffic. The construction of Terminal 3, which began in 2000, was one such expansion project. Terminal 3 features a unique butterfly roof, allowing natural sunlight to bathe the terminal building and creating a relaxing atmosphere for passengers.
The airport is currently working on several development projects under the Changi East initiative. This includes the construction of Terminal 5, which is expected to be completed by 2030, and the implementation of a three-runway system to handle the increasing air traffic. Terminal 5 will be designed to accommodate new technologies such as autonomous vehicles and baggage-handling robots, improving operational efficiency and enhancing the passenger experience.
Changi Airport has also introduced innovative features such as the world's first airport Butterfly Garden, housing over 1,000 free-roaming butterflies, and the nature-themed entertainment and retail complex, Jewel Changi Airport. Additionally, the airport offers thematic lounges, including a news hub, sports arena, and movie theatre, catering to the diverse interests of its travellers.
The airport is also committed to sustainability and has future plans to expand its cargo facilities to the Changi East Industrial Zone. This expansion will include eco-friendly handling equipment and a dedicated transport network for staff, reducing environmental impacts and improving operational efficiency.
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Changi Airport has four main passenger terminals with a capacity of 85 million passengers
Changi Airport currently has four main passenger terminals, with a capacity of 85 million passengers annually. The terminals are arranged in an elongated inverted "U" shape, with the Jewel in the centre. The airport has been continually recognised for its high standards in airport service quality, winning over 680 awards since its opening, including 28 "Best Airport" awards in 2019 alone.
The original master plan for Changi Airport, which opened in 1981, included a dual-terminal and dual-runway configuration over two phases, with provisions for two additional passenger terminals in the future. The airport has since expanded in response to growing global aviation transport and increasing traffic, with the construction of Terminals 3 and 4, and the upcoming Terminal 5.
Terminal 3, which opened in 2008, features a unique "butterfly" roof that allows natural sunlight to bathe the terminal building. It is now home to more than 1,000 free-roaming butterflies and a tropical nature retreat. Terminal 4 began construction in 2013, and the airport currently has a three-runway system.
To accommodate future growth, Changi Airport is developing Terminal 5 as part of the Changi East expansion. Terminal 5 is expected to be completed by 2030 and will be able to handle about 50 million passenger movements per year. It will be designed to facilitate the deployment of technology, such as autonomous vehicles and baggage-handling robots, enhancing the passenger experience and improving operational efficiency. The expansion will ensure Singapore's capacity to benefit from Changi's global connectivity and strengthen its position as a premier air hub.
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