Owais Crawford
Denver International Airport is one of the busiest airports in the world, serving over 82 million passengers in 2024, its busiest year on record. The airport is undergoing rapid changes to meet the evolving needs of its travellers and partners. Notably, the airport has been in the news for its CEO Phillip Washington's expensive trip to Madrid, construction-related relocations of check-in counters, parking fee adjustments, security enhancements, and flight delays due to adverse weather conditions.
| Characteristics | Values |
|---|---|
| Number of passengers served in 2024 | 82 million |
| Parking fees | Increasing at certain facilities, decreasing for Premium Reserve |
| Construction | Ongoing, impacting airline check-in/bag drop counters and the West Garage |
| Security | Changes to TSA security, longer wait times expected |
| New airlines | Three new commuter airlines in Concourse C |
| Flight training center | Under construction in the Central Park neighborhood |
| Traffic management | Under a program for snow and ice, causing delays |
| ID requirements | REAL ID required for domestic flights and certain federal buildings |
| Internet access | Free wireless internet throughout the airport |
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What You'll Learn
Denver Airport served 82 million passengers in 2024, its busiest year
Denver International Airport (DEN) served over 82 million passengers in 2024, its busiest year on record. This figure solidifies the airport's status as one of the busiest in the world. To cater to the growing number of travellers, DEN is undergoing various developments and expansions to enhance its facilities and services.
One notable initiative is the Great Hall Program, which involves the relocation of 24 airline check-in and bag drop counters between April and June 2023. These counters, situated at the south end of the Jeppesen Terminal's east and west sides, will temporarily operate from Level 6 to Level 5 until mid-2027. Additionally, DEN is making changes to TSA security procedures, which may result in longer wait times during peak seasons.
To improve parking management, DEN announced plans to increase parking fees at specific facilities and reduce the cost of Premium Reserve parking starting in May 2025. These adjustments are a response to the rising parking management and shuttle expenses, which have surged by 44.5% over the previous three years. DEN also offers a range of amenities, including free wireless internet access, nursing rooms, and an interactive map to help travellers easily navigate the airport.
Denver International Airport is also witnessing developments in airline operations. Southwest Airlines introduced a new Basic fare and reinstated flight credit expiration dates in May 2025. United Airlines expanded its international network by launching the first non-stop flight from Denver to Rome and announced nine new DIA flights. Lufthansa Airlines also commenced operations with its Airbus A380, the world's largest passenger aircraft, servicing routes from Munich to Denver and other US cities.
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The airport is making changes to TSA security
Denver International Airport is one of the busiest airports in the world, serving more than 82 million passengers in 2024, its busiest year on record. The airport is making changes to TSA security, with travellers potentially facing longer waiting times in security lines this summer. Airport and Transportation Security Administration officials are urging travellers to be prepared for a busy season.
In other news, Denver International Airport has opened a new facility for three new commuter airlines in Concourse C. Denver-based United Airlines has also broken ground on a new flight training centre in the Central Park neighbourhood, in anticipation of a pilot hiring surge.
In terms of airport accessibility, Denver International Airport will be increasing parking fees at certain parking facilities and reducing the price of Premium Reserve parking from May 14, 2025. This comes as parking management and shuttle costs have increased by an average of 45.5% over the last three years.
Additionally, the airport is undergoing the final construction phase of the Great Hall Program, which has resulted in the relocation of 24 airline check-in and bag drop counters. Between April 9 and June 30, the counters at the south end of the Jeppesen Terminal's east and west sides will temporarily move from Level 6 to Level 5, where they will remain until mid-2027.
Finally, from May 7, travellers will need a REAL ID to fly within the United States or enter certain federal buildings. While travellers can still use passports or other accepted forms of ID, state-issued driver's licenses that are not Real-ID compliant will no longer be accepted.
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Denver Airport is relocating check-in and bag drop counters
Denver International Airport, one of the busiest airports in the world, is currently undergoing several changes. As part of the final construction phase of the Great Hall Program, the airport is temporarily relocating 24 airline check-in and bag drop-off counters. This relocation process began on April 9, 2025, and is expected to be completed by June 30, 2025. During this time, the counters at the south end of the Jeppesen Terminal's west side will move from Level 6 to Level 5. Similarly, the counters at the south end of the Jeppesen Terminal's east side will also be relocated to Level 5 by the end of June.
The relocated counters will remain in their new locations until mid-2027. This temporary arrangement is necessary to facilitate the ongoing construction and improvement work at the airport. Denver International Airport is committed to enhancing its facilities to meet the evolving needs of travellers and partners. The airport has a comprehensive understanding of the importance of adapting to future growth, as evidenced by its capacity for expansion and its advanced airfield pavement management system.
To ensure a smooth transition during the relocation process, Denver International Airport (DIA) has implemented several measures. Informative signs will be strategically placed to guide travellers to the new locations of the check-in counters. Additionally, airport employees will be readily available to provide directions and assistance to passengers. These initiatives aim to minimise confusion and ensure a seamless travel experience, even amidst the ongoing changes.
It is important to note that three of DIA's largest carriers, including United Airlines, Southwest Airlines, and Frontier Airlines, will remain in their current spots on Level 6. This decision is likely made to maintain convenience and accessibility for a significant number of passengers who utilise these popular carriers. The airport also offers an interactive map on its website, enabling travellers to easily locate essential areas, such as their gates, baggage claim, places to eat, relax, or shop, and even nursing rooms for parents or caregivers travelling with children.
Denver International Airport is taking proactive steps to enhance its facilities and services, ensuring a positive travel experience for its patrons. The temporary relocation of the check-in and bag drop counters is a necessary step in the airport's ongoing evolution, and the airport is committed to providing clear guidance and assistance to travellers during this transition.
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A tornado warning was issued near the airport in 2023
On May 10, 2023, a tornado warning was issued near Denver International Airport (DIA) in Colorado. The warning was a result of a spring storm that caused significant flight delays at the airport. Ashley Forest, a spokeswoman for the airport, urged people coming to the airport to drive slowly and be safe. She also mentioned that the airport had systems in place to direct passengers and employees to shelters if a tornado warning was upgraded. The northeastern quadrant of Colorado, including the cities of Denver, Colorado Springs, and Greeley, was under a tornado watch until 9 p.m. that Wednesday.
The spring storm brought hail and the potential for severe weather overnight. Hail damage was reported across the Front Range and northern Plains, with people in the Denver area sharing images of hailstones on social media. The National Weather Service warned of possible flash flooding in several counties in northern Colorado, including Jackson, Grand, Larimer, Boulder, Weld, and Morgan. Meteorologist Jennifer Stark predicted widespread rainfall to continue until Friday morning, causing flooding in areas close to rivers, creeks, and burn scars.
The tornado warning near DIA expired on the evening of May 10, 2023, but severe weather continued to impact the region. Denver and Adams counties were under a flood warning, with flooding reported on roads and in low-lying areas. Severe thunderstorms exited Metro Denver and moved towards the northeast region of the state, bringing heavy rain and strong winds. Tennis ball-sized hail was reported along the I-70 corridor near Strasburg, with other areas reporting smaller hail sizes.
Denver International Airport often faces challenges due to severe weather, including thunderstorms and spring storms. In June 2023, nearly 500 flights were delayed due to thunderstorms across the Front Range. Additionally, in May 2025, a strong spring storm caused delays and disruptions at the airport.
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The airport is under a traffic management program for snow and ice
Denver International Airport is currently facing travel disruptions due to adverse weather conditions, with a traffic management program implemented to address snow and ice accumulation. This program aims to ensure the safe arrival and departure of flights while considering the impact of wintery conditions.
The program involves a set of protocols and procedures designed to manage air traffic effectively during challenging weather. This includes considerations for de-icing procedures, altered flight schedules, and coordination with airlines to ensure efficient operations. The initiative also takes into account the safety of ground operations, addressing potential hazards caused by icy conditions.
As part of the program, arriving flights may experience delays to ensure the safe management of air traffic. These delays are a precautionary measure to maintain the efficient flow of aircraft while accounting for any additional time required for de-icing or navigating icy runways. The airport authorities are working closely with airlines to minimize disruptions and ensure the safety of passengers and staff.
Passengers traveling through Denver International Airport during this time are advised to stay updated on their flight status and allow for potential delays. While these measures are necessary for safety, the airport is working diligently to minimize any inconvenience caused by the winter weather.
The traffic management program is a proactive approach to addressing the challenges posed by snow and ice, ensuring that the airport can continue to operate as smoothly as possible while prioritizing safety and well-being.
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Frequently asked questions
Denver International Airport is one of the busiest airports in the world, serving over 82 million passengers in 2024, its busiest year on record. The airport has recently been in the news for a variety of reasons, including changes to TSA security, parking fee adjustments, construction updates, new flight routes, and more.
Denver International Airport has made changes to TSA security, which may result in longer wait times for travellers during peak seasons. Airport and Transportation Security Administration officials urge travellers to prepare for busy lines during the summer.
Yes, Denver International Airport is undergoing construction as part of the Great Hall Program. From April 9 to June 30, 24 airline check-in and bag drop counters at the south end of the Jeppesen Terminal's east and west sides will temporarily relocate from Level 6 to Level 5 and will remain there through mid-2027.
Denver-based United Airlines has announced plans for a new flight training centre in the Central Park neighbourhood to prepare for a pilot hiring surge. Additionally, United Airlines will launch the first non-stop flight from Denver to Rome, expanding its international network. Southwest Airlines will also debut a new Basic fare and reintroduce flight credit expiration dates starting May 28, 2025.
Yes, Denver International Airport has announced plans to increase parking fees at certain parking facilities and reduce the price of Premium Reserve parking starting May 14, 2025. These changes are due to a 44.5% increase in parking management and shuttle costs over the last three years.
