
Cargo handling is an essential part of the logistics process in the air cargo industry. It involves the transfer of cargo from aircraft to truck and vice versa, and encompasses the various steps required to ensure the secure and timely delivery of shipments. The efficiency of cargo handling directly impacts the global economy, as cargo airports facilitate the movement of goods, supporting businesses in meeting their production timelines and customer expectations. Cargo handling operations are guided by industry-endorsed standards and best practices, such as the Master Operating Plan (MOP) and the IATA Cargo Handling Manual (ICHM), which outline key processes and regulations for transporting air cargo. The integration of technology, such as automation, artificial intelligence, and tracking systems, plays a crucial role in enhancing the speed, precision, and overall efficiency of cargo handling processes at airports.
| Characteristics | Values |
|---|---|
| Definition | Cargo handling is the segment of the supply chain that processes goods landside in the cargo facility. |
| Objective | To ensure shipments are delivered safely and securely. |
| Steps | Cargo handling involves many steps, which are outlined in the Master Operating Plan (MOP). |
| MOP Composition | The MOP comprises 19 main processes and 78 sub-processes split into five categories of activities. |
| IATA Role | IATA actively drives the development of ground handling operations standards, best-practice processes, and procedures. |
| Airport Involvement | Airports monitor the efficiency of their cargo operations and ensure the availability of a quality service for airlines. |
| Cargo Hub Actors | Shippers, freight forwarders, ground handlers, truckers, customs, airlines, integrators, regulators, and airports. |
| Importance of Cargo Hubs | Cargo hubs are the backbone of the international air transport industry, enabling businesses to thrive in an interconnected world. |
| Functions | Warehousing, cargo handling, storage, transportation, and security. |
| Technology | Automation, artificial intelligence (AI), and tracking systems. |
| Technology Benefits | Moving, storing, and delivering cargo with precision, minimizing human error, reducing delays, and improving efficiency. |
| Challenges | Capacity issues, ensuring safety and compliance, strict security measures creating bottlenecks, and contributing to carbon emissions. |
| Training | Training is available for cargo operations, ULD operations, air cargo skills and procedures, cargo warehouse operations, and more. |
| Training Tools | SkyRadar's modular Cargo Handling Training System, e-Cargo software, and Cyber-Attack Experimentation. |
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What You'll Learn
- Cargo handling is an essential part of logistics
- The IATA Cargo Handling Manual outlines the process
- Airports should aim for fast processing, reliable delivery and secure handling
- Cargo hubs are small, functional logistics centres
- The IATA Master Operating Plan provides a standard description of the end-to-end process

Cargo handling is an essential part of logistics
The cargo handling process begins with the arrival of the freight forwarding truck at the carrier's domain. The cargo handling agent then verifies the security clearance and performs a ready-for-carriage check, ensuring compliance with operational restrictions. Once the goods are accepted for carriage, airport cargo and ground handling personnel prepare the cargo for flight, conducting security checks and validating information against bookings.
The transport of goods from the cargo terminal to the aircraft follows a detailed load plan, with special arrangements for cargo requiring unique care, such as hazardous materials or perishable items. After loading, any discrepancies must be addressed by updating the electronic flight manifest. Unloading procedures involve fewer steps but still require adherence to rules and regulations.
Cargo hubs play a vital role in reducing the number of routes by consolidating sorting steps. They enable the efficient redistribution of parcels in a climate-friendly manner, benefiting the environment, economy, senders, recipients, and the airport itself. The success of cargo operations relies on the collaboration of various stakeholders, including shippers, freight forwarders, ground handlers, truckers, and airlines.
The aviation industry is continuously working to enhance the efficiency and sustainability of cargo operations. Technology, such as automation, artificial intelligence, and tracking systems, plays a pivotal role in improving the overall efficiency of cargo handling processes, reducing human error and delays. Additionally, the industry is exploring the use of biofuels, electric vehicles, and energy-efficient buildings to minimise the environmental impact of cargo activities.
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The IATA Cargo Handling Manual outlines the process
The IATA Cargo Handling Manual (ICHM) outlines the process of cargo handling, which is the segment of the supply chain that processes goods landside in the cargo facility. Cargo handling involves many steps, from the delivery of goods at the airport of origin to unloading at the destination and the handover to the consignee/freight forwarder.
The ICHM provides guidelines for cargo handling, ensuring that all parties involved in the transport chain, including ground handlers, freight forwarders, and airlines, work from the same set of standards. This helps to significantly reduce damage, delays, refusals, and fines. The manual covers various aspects of cargo handling, such as safety management, emergency planning, and risk management.
The cargo handling process begins when the freight forwarding truck arrives at the carrier's domain. The truck driver informs the Cargo Handling Agent of their arrival, and the carrier domain receives the goods. An unloading slot and position are assigned to the driver based on the type of goods, such as dangerous goods, live animals, or healthcare products.
Once the goods are unloaded, airport cargo and ground handling personnel must verify if the shipments are security cleared and perform a ready-for-carriage check. This includes verifying that all information aligns with the actual shipment and ensuring that any operational restrictions are applied. After accepting the shipments as ready for carriage, personnel can prepare the air cargo for flight.
The ICHM outlines the steps for loading the aircraft according to the load plan, including any arrangements for special cargo. Once the aircraft is loaded, any discrepancies must be addressed by updating the electronic Flight Manifest. The manual also covers the unloading process, which involves fewer steps but still requires compliance with various rules and regulations.
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Airports should aim for fast processing, reliable delivery and secure handling
Airports play a crucial role in facilitating global trade and ensuring the efficient movement of goods. Cargo handling, an essential part of logistics, involves transferring cargo from aircraft to truck and vice versa. It encompasses the processes that take place from the delivery of goods at the airport of origin to their loading onto the plane and, eventually, unloading at the destination.
Airports should strive for fast processing, reliable delivery, and secure handling to maximise their cargo potential. Fast processing can be achieved through the implementation of advanced technology, such as automation, artificial intelligence, and tracking systems. These innovations enhance the overall efficiency of cargo handling processes by minimising human error and reducing delays.
Reliable delivery is another key aspect. Airports can ensure reliability by providing a wide network covering various cargo markets, operators, and routes. This includes offering multiple routing options, such as direct, transit, and multimodal routes, to cater to different needs. Additionally, investing in new warehouses and direct-to-consumer logistics solutions can enhance the reliability of deliveries, especially with the growing demand for same-day or next-day delivery services.
Secure handling is of utmost importance in cargo operations. Airports must ensure compliance with international regulations and maintain strict security measures. This includes utilising X-ray screening, Explosive Trace Detection (ETD), and manual inspections to ensure the safety of goods. Furthermore, specialised storage facilities cater to diverse cargo needs, including temperature-controlled storage for perishable items and secure areas for high-value goods.
The success of a cargo hub depends on the collaboration of various stakeholders, including shippers, freight forwarders, ground handlers, truckers, customs, airlines, integrators, and regulators. By working together and adopting efficient processes, airports can achieve fast processing, reliable delivery, and secure handling, ultimately enhancing their cargo operations and supporting the global economy.
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$103.56

Cargo hubs are small, functional logistics centres
Cargo handling is an essential part of the logistics process in the air cargo industry. It involves transferring cargo from aircraft to trucks and vice versa at the airport. This process is a segment of the supply chain that begins with the delivery of goods at the airport of origin and ends with the handover to the consignee or freight forwarder at the destination.
Cargo hubs, also known as cargo airports, are small, functional logistics centres that play a crucial role in the efficient movement of goods. They are designed to optimise the handling, processing, storage, and transportation of large volumes of freight. These hubs aim to reduce the number of routes and streamline the sorting and redistribution of parcels.
A cargo hub's ability to expedite the shipping process directly impacts the global economy. By reducing transportation time, cargo hubs enable businesses to meet production timelines and customer expectations. The efficient management of cargo operations and investments is key to creating an environment where cargo operators can maximise their potential.
The success of a cargo hub depends on the collaboration of multiple stakeholders, including shippers, freight forwarders, ground handlers, truckers, customs, airlines, integrators, regulators, and airports. Each party has specific roles and responsibilities, and their effective coordination ensures the smooth operation of the cargo hub.
To enhance their operations, cargo hubs utilise technology such as automation, artificial intelligence, and tracking systems. These advancements improve the overall efficiency of cargo handling processes, minimise human error, and reduce delays. Additionally, cargo hubs invest in infrastructure, such as warehouses, handling equipment, and specialised facilities for perishable or hazardous goods, to cater to the diverse needs of cargo.
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The IATA Master Operating Plan provides a standard description of the end-to-end process
Cargo handling is the segment of the supply chain that processes goods landside in the cargo facility. It involves several steps, from delivery at the airport of origin to loading, unloading at the destination, and handover to the consignee or freight forwarder. The IATA Master Operating Plan (MOP) provides a comprehensive framework for managing this intricate process, ensuring the safe and secure delivery of shipments.
The MOP outlines 19 main processes and 78 sub-processes categorized into five groups. It serves as a standard reference for the entire air cargo supply chain, from shippers to consignees and service providers. By providing a generic description of the air transportation process, the MOP acts as a foundation for developing industry standards and best practices. It aims to harmonize procedures across stakeholders, improve overall quality, and ensure regulatory compliance.
One of the critical aspects of the MOP is its focus on quality management and process standardization. It addresses various areas, including paperless operations, security, customs compliance, and special cargo transportation. By following the MOP, cargo handlers can enhance end-to-end efficiency and safety, reducing the complexity and cost associated with complying with individual airline guidelines. The MOP is designed to evolve over time, adapting to changing requirements and industry advancements.
The implementation of the MOP is facilitated by Cargo iQ, an IATA-supported not-for-profit membership group. Cargo iQ comprises major airlines, freight forwarders, ground-handling agents, trucking companies, and IT solution providers. Together, they work to establish and uphold quality standards for the global air cargo industry. Through initiatives like the Master Operating Plan and the Air Cargo Intelligence Hub, Cargo iQ strives to optimize the air cargo supply chain.
The IATA Cargo Handling Manual (ICHM) is another crucial resource for anyone involved in the air cargo supply chain. It provides detailed guidelines for handling air cargo, identifying risks, and ensuring compliance with regulations. By following the ICHM, cargo handlers can streamline their operations, enhance efficiency, and maintain the security and integrity of the shipments under their care.
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Frequently asked questions
Cargo handling is an essential part of logistics at an airport, transferring cargo from aircraft to truck and vice versa. It is the segment of the supply chain that processes goods landside in the cargo facility.
Once the freight forwarding truck arrives, the cargo handling agent assigns an unloading slot and position to the driver. After security clearance and a ready-for-carriage check, the cargo is prepared for flight. The aircraft is then loaded according to the load plan, and any discrepancies are addressed by updating the electronic Flight Manifest.
Cargo airports are dedicated facilities optimised for handling large volumes of freight. They are designed to process, store, and transport goods efficiently, with extensive warehouse space, robust handling equipment, and specialised facilities for perishable or hazardous goods.
As global trade volumes increase, cargo airports face capacity issues, with warehouses, runways, and handling equipment becoming overwhelmed during peak seasons. Ensuring compliance with international regulations and maintaining the safety of goods are also major concerns.
Airports can monitor the efficiency of their cargo operations by offering fast processing, reliable delivery, and secure handling. They can also provide ground handling capacity and infrastructure for special cargo handling. Additionally, technology such as automation, artificial intelligence, and tracking systems help enhance operations and minimise errors and delays.










































