Lois Larson
Honolulu's Daniel K. Inouye International Airport (HNL) is conveniently located near the city centre, which means that travellers with long layovers have the option to step out and explore Honolulu. The airport itself has several restaurants, bars, and kiosks, as well as a few shops and art installations. However, if you have at least 5 hours, you can head out to the Waikīkī Beach Walk, which is an open-air, two-level shopping mall with stores and restaurants. You can also visit the National Park Service's Pearl Harbor National Memorial, which is a place to learn about the history of Oahu and the reconstruction and reconciliation following World War Two. If you're craving exercise, you can take a sweaty hike up to Diamond Head for panoramic views.
| Characteristics | Values |
|---|---|
| Visitor Information Assistance | Available at counters and courtesy phones at Terminals 1 and 2 from 5:00 a.m. to 10:45 p.m. daily |
| Luggage Handling | Most airlines check luggage through to the final destination. Request luggage to be tagged to the final destination at the point of origin. For connecting flights within the airport, retrieve luggage from Baggage Claim and re-check-in |
| Intra-Airport Transportation | Free shuttle service available between terminal buildings, including Terminals 1, 2, and 3, approximately every 20 minutes |
| City Transportation | City buses available from the airport every 30 minutes. Metered taxis and car rentals are also available |
| Nearby Attractions | USS Arizona Memorial, Pearl Harbor Visitor Center, Keehi Lagoon Beach Park, Bishop Museum, Pearlridge Shopping Center, Ala Moana Center |
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What You'll Learn
Take a free shuttle bus between terminals and gates
If you're a transit visitor at Honolulu's Daniel K. Inouye International Airport (HNL), you can take advantage of the airport's free shuttle service to get around. The Intra-Airport Transportation System provides free shuttle buses that run between the airport's terminal buildings and gates, making it convenient for passengers to get to their connecting flights.
The shuttle buses are easy to find, with signs directing you to the pickup locations. The shuttle bus stops are located outside each terminal on the first level at the curb, and the service extends to Terminals 1, 2, and 3, with buses arriving approximately every 20 minutes. If you need additional assistance, you can visit the visitor information booths located in Terminal 2.
For those arriving at the airport, the shuttle service provides a convenient way to get from your gate to the baggage claim area. The buses will drop you off near the escalators and elevators that lead to baggage claim, making it easy to navigate the airport, especially if you have luggage.
If you're departing on an overseas flight, you can catch the shuttle on the third level of Terminal 2 to reach your gate, whether it's at the C Gates or G Gates. The airport also provides elevators and escalators to help you get to the correct level for the shuttle. This is particularly useful if you have mobility issues or heavy luggage.
In addition to the intra-airport shuttle, Honolulu Airport also offers a range of other ground transportation services, including shared and private shuttles, taxis, and car rentals. These services can take you beyond the airport to nearby destinations such as Waikiki, Ko Olina, Kailua, and downtown Honolulu. If you're looking for a quick escape during a layover or need to get to your hotel, these shuttle services provide a convenient and often cost-effective solution.
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Relax in the Premier Club or Plumeria Lounge
If you're a transit visitor at Honolulu's Daniel K. Inouye International Airport (HNL), you can relax in the Premier Club or Plumeria Lounge.
The Plumeria Lounge is a special place to relax and reflect on your trip to Hawaii. It offers complimentary access to select guests, including first or business class guests departing Honolulu on Alaska Airlines or Hawaiian Airlines to an international destination. Pualani Platinum members and their guests departing Honolulu on these airlines to an international destination can also access the lounge. Day passes are available for purchase at the lounge for guests travelling on a Hawaiian Airlines-operated flight.
The lounge offers a range of food, including Hawaiian dishes such as taro buns and kalua pork. It can get quite busy and crowded, so it may not be the most relaxing environment for some. However, it is a great place to share memories of your trip with fellow travellers.
The Premier Club is another lounge option for transit visitors. Pualani Platinum, Pualani Gold, Premier Club members, and first-class guests can access the Premier Club upon arrival if they are departing on a Hawaiian Airlines-operated flight. Arriving guests may use the lounge only if they are connecting to another Hawaiian Airlines-operated flight. First-class guests connecting to another Hawaiian Airlines flight must have a first-class seat on that flight to access the Premier Club.
Both lounges have certain restrictions. Pets are not allowed, and smoking is prohibited. Service animals are permitted in accordance with the U.S. Department of Transportation's regulations.
In addition to the lounges, HNL offers a free shuttle service between terminal buildings, making it easy to get around the airport during your layover.
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Visit the outdoor cultural gardens
If you're looking for a peaceful break from the hubbub of travel, the outdoor Cultural Gardens at Daniel K. Inouye International Airport offer a relaxing and unique experience. The gardens are considered one of the top airport gardens in the world, and for good reason. Here's why you should visit them during your transit:
Chinese, Hawaiian, and Japanese Gardens
The Cultural Gardens comprise three distinct gardens, each showcasing the influence of Hawaiian, Chinese, and Japanese heritage on the island lifestyle of Hawaii. Designed by renowned landscape architect Richard C. Tongg in 1962, the gardens feature pathways, bridges, and stepping stones that interconnect the three spaces. Waterways flow among the garden ponds and lakes, symbolising the intermingling of cultures in Hawaii.
Garden Features
The Chinese Garden boasts a striking red resting pavilion with a curved roof crafted from yellow glazed tiles. This beautiful structure was assembled in Honolulu by skilled Hong Kong masons and artists. The Japanese Garden, on the other hand, showcases a serene and zen-like atmosphere, providing a tranquil escape from the airport bustle. The Hawaiian Garden celebrates the natural beauty and cultural significance of the islands, offering a glimpse into the local flora and design aesthetics.
C.B. Lansing Garden
In addition to the main cultural gardens, you can also visit the C.B. Lansing Garden, located on the ground level of Terminal 1. This garden was constructed in 1995 and named in memory of Clarabell Lansing, a chief Aloha Airlines flight attendant who tragically died in the line of duty in 1988. The garden is a tribute to her life and service.
Accessibility
The Cultural Gardens are easily accessible from Terminal 2, as they surround the Ticketing Lobby and the E Gates. If you're in Terminal 1, you can take the free intra-airport shuttle or opt for a 10-15 minute walk to Terminal 2. Additionally, the AAdmirals Club overlooks the garden, so you can still enjoy the views even if the weather is less than ideal.
So, if you're transiting through HNL and want to immerse yourself in the local culture, relax amidst lush greenery, or simply seek a quiet break from travel, the outdoor Cultural Gardens are definitely worth a visit.
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Use the Transit Bag Drop to check bags
If you are a transit visitor at Honolulu's Daniel K. Inouye International Airport (HNL), you can use the Transit Bag Drop to check your bags. Here is some information about the process:
Firstly, passengers must check whether their checked-in baggage is tagged through to their final destination. This can be verified using the baggage claim tag issued when the baggage was checked in. If the baggage is tagged only to "HNL", you will need to pick up your checked bags and re-check them in at the Departure Lobby 5, JAL Check-in Counter. This will require you to go through the security checkpoint again, and check-in will close 60 minutes prior to departure.
On the other hand, if your baggage is tagged to your final destination beyond Honolulu, you can proceed directly to the departure gate without leaving the sterile area. However, re-check-in is still required, and it will close 30 minutes prior to departure. Business Class passengers, JAL Global Club members, or Oneworld Elite Status passengers may also re-check in at the Sakura Lounge.
It is important to note that bag drop services at HNL Airport are only available for HA connecting flights and may be closed if HA manning does not permit. If you do not have your boarding pass or need to re-check your bags for a connecting flight, you can check-in at the departure terminal of your connecting air carrier. Most airlines will check your luggage through to your final destination, so it is recommended to request that your checked luggage be tagged accordingly at your point of origin.
If you prefer to explore Honolulu without carrying your luggage, you can utilise the Baggage Storage service at Daniel K. Inouye International Airport. They offer secure and affordable baggage storage solutions for short-term and long-term needs. This flexibility allows you to move around the city with peace of mind during your layover.
To navigate within the airport, you can use the Intra-Airport Transportation System, which is a free shuttle providing transportation between terminal buildings. Shuttle bus stops are conveniently located outside each terminal on the first level at curbside, with service routes extending around Terminals 1, 2, and 3 approximately every 20 minutes.
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Exchange currency for US dollars
As a transit visitor at Daniel K. Inouye International Airport (HNL), you can exchange your currency for US dollars at several locations throughout the airport. Here are some detailed instructions and suggestions on how and where to exchange your currency:
- Central Areas: Head to the Central Lobby, located across from the Duty-Free shop. Here, you'll find currency exchange services provided by ICE Currency Services USA. Their operating hours in this location are from 7:30 a.m. to 1:30 p.m. Alternatively, you can try the Diamond Head End, opposite Gate 12, which operates from 7:30 a.m. to 12 noon.
- Terminal-Specific Areas: Depending on your terminal, there are a few options. If you're in the Overseas Terminal (Terminal 3), you can find currency exchange services on the 2nd level. This includes across from Gates 13 and 25, and behind the Visitor Information Program counter. For the Interisland Terminal (Terminal 1), head to the 2nd level across Gate 58. These locations typically offer a range of banking services, including currency exchange.
- Arrival Areas: If you're arriving internationally, you can exchange currency inside the U.S. Customs area in the International Arrivals Area. This service operates from 6 a.m. to noon. Additionally, if you're part of an international tour group, there is a currency exchange service on the 2nd floor of the International Tour Group Arrivals area, also operating from 6 a.m. to noon.
- Banks: In addition to dedicated currency exchange services, you can visit banks within the airport for more comprehensive financial services. The American Savings Bank and the Bank of Hawaii are options available to travellers. It's worth noting that their operating hours may vary, so it's recommended to check with the airport or the banks directly for the most up-to-date information.
- ATMs: While ATMs don't directly facilitate currency exchange, they can be useful for quick cash withdrawals in US dollars. ATMs are located throughout the airport, including at the Interisland Terminal, the Overseas Terminal, the Baggage Claim areas, and the Rental Car area.
Remember to bring your passport or other necessary identification documents when exchanging currency, as they may be required for certain transactions. Additionally, it's always a good idea to compare exchange rates and fees to ensure you're getting a fair deal.
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Frequently asked questions
The largest airport in Hawaii, HNL is abuzz with worldly travellers and is known for its warm tropical breezes and Hawaiian songs in gate areas.
Transit visitors can use the free shuttle service to get around the airport. There are also currency exchange counters, ATM machines, and lei stands across the road from Terminal 1.
Yes, there is the Premier Club near Gate A18 and The Plumeria Lounge on the third floor, which offers amenities for premium cabin guests and Pualani Platinum members. Day passes can be purchased for The Plumeria Lounge.
Most airlines will check your luggage through to your final destination. Please request that your checked luggage is tagged to your final destination at your point of origin. If your luggage is tagged only to "HNL", you will need to pick it up and re-check it in at the departure lobby.
Yes, passengers can apply for TSA PreCheck, which offers expedited security lines and does not require removing shoes, belts, light jackets, laptops, and liquids.
