Lois Larson
Uber is available at Boston Logan International Airport, with designated pickup and drop-off areas in the airport's Central Parking Garage and Terminal B Garage. However, some passengers have reported challenges in locating the correct pickup spots due to signage issues and frequent changes in the Uber pickup location. There are also dedicated waiting lots for Uber drivers at the airport, and they must follow specific rules, such as keeping the Driver app open at all times while on airport property. While Uber is an option, passengers have noted that it can be expensive for rides originating at the airport, with long wait times during busy periods. As a result, some travellers opt for taxis or public transportation to reach their destinations.
| Characteristics | Values |
|---|---|
| Uber availability at Logan Airport | Yes |
| Pick-up and drop-off location | Central Parking Garage for Terminals A, C, and E; Terminal B Garage for Terminal B |
| Pick-up and drop-off rules and regulations | Drivers must follow designated locations and stay within the geofenced area to receive ride requests; violations may result in fines and/or suspension of airport access |
| Wait times | Varies; some users report longer wait times for Uber compared to taxis |
| Cost | Ubers from the airport are reportedly expensive, but prices decrease slightly away from the airport |
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Pick-up and drop-off locations
Picking up and dropping off passengers at Boston Logan International Airport (BOS) is possible with Uber, but there are specific rules and regulations to follow.
Firstly, drivers must have the Uber vehicle decal (trade dress) displayed on the front and rear windshields, facing outward. This can be obtained at a local Greenlight Hub or ordered online. Secondly, the Driver app must remain open at all times while on airport property, and drivers must not go offline until they exit the area. There is a special First In, First Out (FIFO) system in place, meaning only drivers in the designated, geofenced waiting lot will receive trip requests.
For pickups from Terminals A, C, and E, head to the Central Parking Garage and follow the signs to locate the correct pickup location. Pickups from Terminal B are located in the Terminal B Garage on the departures level. Signs will direct you to the correct pickup location.
When dropping off passengers, the same locations apply: the Central Parking Garage for Terminals A, C, and E, and the Terminal B Garage for Terminal B. Dropoffs for Terminal B are always on the departures level, while Terminals A, B, and E have special rules for arrivals level dropoffs between 4:00 and 10:00 AM.
It is important to note that violations of these regulations, such as picking up or dropping off outside the designated areas, can result in fines of up to $200 per violation and even suspension of airport access.
While Uber is an option at Logan Airport, some travellers have noted that it can be challenging to secure a ride, with potential lengthy wait times, especially during busy periods. In such cases, travellers may opt for a taxi, which often has a shorter queue, or use public transportation options like the Blue or Silver lines to reach their destination.
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Wait times
To reduce wait times, it is recommended to follow the airport's designated pickup process. Upon arrival, proceed to the designated ground transportation area and open the Uber app on your mobile device. Specify your terminal as the pickup location and request a ride. The app will provide an estimated arrival time for your assigned driver, and you can then proceed to the designated pickup area, which may be in the Central Parking Garage or the Terminal B Garage, depending on your terminal.
To optimise your chances of a quick pickup, it is advisable to keep the Uber app open at all times while on airport property. Boston Logan International Airport implements a unique "first-in-first-out" (FIFO) system, where drivers within the designated geofenced area are prioritised for ride requests. Additionally, drivers are required to display the Uber vehicle decal on their front and rear windshields for easy identification.
If you are travelling during peak hours or facing prolonged wait times, alternative options include taking a taxi or using public transportation. Taxis at Logan Airport accept credit cards, and the cab stands are typically well-organised, providing an efficient alternative to ride-sharing services. Additionally, utilising the airport shuttle or public transit options, such as the Blue or Silver lines, can help you move away from the airport vicinity before requesting an Uber, potentially reducing wait times and surge pricing.
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Cost
Boston Logan International Airport (BOS) has designated pickup and drop-off areas for ride-share services such as Uber. The pickup and drop-off areas vary by terminal, so it is important to check the correct location for your terminal.
For Terminals A, C, and E, pickups occur in the airport's Central Parking Garage. For Terminal B, pickups occur in the Terminal B Garage on the departures level. Dropoffs for Terminals A, C, and E take place at Central Parking, while dropoffs for Terminal B take place at the Terminal B Garage on the departures level.
There is a special First In First Out (FIFO) system at Boston Logan International Airport. This system only works within a designated, geofenced area, and drivers waiting elsewhere will not receive trip requests through the Driver app. The Uber vehicle decal must be displayed on the front and rear windshields of the car.
The cost of an Uber ride from Boston Logan International Airport can vary depending on the time of day, demand, and your destination. Some passengers have reported that Uber rides from the airport can be "absurdly expensive", with prices decreasing if you travel slightly away from the airport before requesting a ride. For example, one passenger reported that taking the Silver Line to South Station before requesting an Uber reduced their fare from $35 to $12.
Another passenger reported that they were able to get an Uber from Logan Airport to Somerville at midnight for approximately $35. It is recommended to check the prices on both the Uber and Lyft apps, as sometimes one may be cheaper than the other. Additionally, taxi services are also available at the airport, and in some cases, may be more cost-effective than ride-share options.
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Driver app requirements
Uber is available at Boston Logan International Airport (BOS), which has designated pickup and drop-off areas for ride-share services.
When on airport property, the Uber Driver app must be open at all times, and drivers must not go offline until they exit the airport area. Boston Logan International Airport operates a unique first-in-first-out (FIFO) system within a designated geofenced area. Drivers waiting outside this area will not receive trip requests through the Driver app.
Drivers must always display the Uber vehicle decal (trade dress) on the front and rear windshields, facing outward. This can be obtained from a local Greenlight Hub or by mail. Before picking up a rider, drivers must also have their DPU background check saved on their phone.
To avoid disrupting the service, drivers should not improperly use the app, including by excessively cancelling rides or asking riders to cancel. This may result in the driver losing the ability to receive trip requests to and from the airport.
There is a dedicated waiting lot for drivers at Logan Airport. Once a driver enters this lot, a bar will appear at the top of the Driver app, indicating how long they will have to wait for a request.
Drivers may be approached by authorities and asked to present a waybill, which allows officials to view information about the driver's current or most recent ride.
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Signage
Boston Logan International Airport (BOS) has designated pickup and drop-off areas for ride-share services such as Uber. The airport has unique rules and regulations for pickups and drop-offs, and drivers must follow these rules to avoid fines and/or suspension of airport access.
Passengers arriving at the airport and requesting an Uber should first proceed to the designated ground transportation area after collecting their luggage and/or clearing customs. The Uber app should then be opened, and the passenger should request a ride, specifying their terminal as the pickup location. Signs indicating the "Ride App" or App Ride/TNC (Transportation Network) lot should be followed to locate the designated pickup area. It is important to note that the pickup locations vary depending on the terminal. For Terminals A, C, and E, pickups occur in the airport's Central Parking Garage. Meanwhile, pickups for Terminal B take place in the Terminal B Garage on the departures level.
For passengers with disabilities, there are accessible pick-up and drop-off locations available in the Central Parking Garage, Terminal B Parking Garage, and at accessible locations within the terminals themselves.
Once a driver has been assigned through the app, passengers can proceed to the designated pickup area and wait for their driver to arrive. It is important to confirm the driver's identity and destination before getting into the vehicle.
While Uber is available at Logan Airport, some passengers have reported challenges in getting an Uber, with wait times of up to 20 minutes. As an alternative, taxi services are readily available at the airport, offering a potentially faster and more efficient option for passengers. Additionally, passengers can consider using the airport shuttle or public transportation options to reach their final destination.
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Frequently asked questions
Yes, Uber is available at Boston Logan International Airport (BOS).
All pickups from Terminals A, C, and E occur in the airport’s Central Parking Garage. Pickups from Terminal B occur in the airport’s Terminal B Garage on the departures level.
After collecting your luggage and/or clearing customs, open the Uber app and request a ride, specifying your terminal as the pickup location. Once a driver is assigned, proceed to the designated pickup area and confirm the driver’s identity and destination before getting into the vehicle.
