Ruth Haines
Queenstown Airport (ZQN) is located in Frankton, Otago, New Zealand, and serves the resort town of Queenstown. The airport is 8 km from the Queenstown CBD. Queenstown Airport is a secure airport, with security being a top priority. On-site security measures are regularly monitored, and the airport meets the high standards set by the New Zealand government. The Aviation Security Service (Avsec) is responsible for screening passengers and their carry-on baggage, and there is a dedicated New Zealand Police unit located on-site. The airport also has various safety features and procedures in place, such as RNP-AR flight procedures and a network of data collection sites to monitor wind conditions.
| Characteristics | Values |
|---|---|
| Security | On-site security measures are regularly monitored and meet high standards set by the Government |
| Aviation Security Service | Passenger screening at all New Zealand airports is managed by the Aviation Security Service |
| New Zealand Police | Queenstown Airport has a dedicated New Zealand Police unit located on-site |
| Air Traffic Control | Airways' Air Traffic Controllers are located in Queenstown Airport's Control Tower and are responsible for the separation and efficient movement of aircraft, vehicles, and drones |
| Safety | Queenstown Airport was one of the first places in the world to introduce RNP-AR flight procedures, and the airport has adopted other safety procedures and technologies |
| Weather | Queenstown Airport has a fleet of specialized equipment to clear snow and ice from runways |
| EMAS | The airport will be the first in Australasia to install EMAS at both ends of the main runway to safely stop aircraft in the unlikely event of an overshot |
| Check-in | Queenstown Airport has introduced more check-in kiosks and automated bag-drop technology |
| Self-check-in | Self-service technology is available for Jetstar, Qantas, and Virgin Australia passengers |
| Transport | Transport connections include Ritchies Wannaka, Orbus, Airport Super Shuttle, and Buckley Track Transport |
| Parking | Park & Ride car park is available at Brookes Road, Frankton, with a free shuttle to the airport |
| Sleeping | The terminal is open from 5:00 AM – 10:30 PM, and overnight stays are not permitted |
| WiFi | Free WiFi is available for up to 2 GB per 24 hours |
| Postal Services | A mailbox is located near the Paper Plus store |
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What You'll Learn
On-site security measures
Queenstown Airport takes security very seriously and has a range of on-site security measures in place. These are regularly monitored, and the airport consistently meets the high standards set by the New Zealand government.
The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand and is responsible for screening passengers and their carry-on baggage. They also conduct airport perimeter patrols, guard aircraft, and perform aircraft searches to prevent unauthorised access to secure areas.
The New Zealand Customs Service ensures the security of the country's borders, and strict biosecurity and quarantine laws are enforced for all travellers and their belongings. The New Zealand Traveller Declaration (NZTD) is a legally binding document that must be read carefully and answered truthfully to declare any restricted or prohibited items. Failure to do so can result in severe penalties.
Additionally, a dedicated New Zealand Police unit is located on-site at Queenstown Airport. Airways, New Zealand's air navigation service provider, controls air traffic within a 100km radius of the airport and up to 17,500ft. They manage the movement of aircraft, vehicles, and drones, ensuring safe and efficient operations.
The airport also prioritises safety, with multiple daily checks on the runways, which are subject to additional inspections during potential bad weather. A fleet of specialised equipment is on standby to clear snow or ice from the runways if needed. Furthermore, Queenstown was one of the first places to introduce RNP-AR flight procedures, which involve the use of advanced navigation systems and specially trained pilots, resulting in enhanced regulatory oversight of flights.
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Aviation Security Service
The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand. It has a wide range of roles and responsibilities, including screening passengers and their carry-on baggage, completing airport perimeter patrols, guarding aircraft, and conducting aircraft searches to prevent unauthorised access to secure areas.
Avsec plays a crucial role in ensuring the safety and security of passengers, staff, and aircraft at Queenstown Airport. The organisation works closely with other agencies, such as the New Zealand Police and the New Zealand Customs Service, to maintain high security standards and protect New Zealand's borders.
At Queenstown Airport, the Aviation Security Service manages the security screening process for all passengers, including those travelling on domestic and international flights. The airport has implemented measures to facilitate the screening process, such as creating additional screening lanes to increase flexibility and capacity during peak times.
In addition to Avsec's efforts, Queenstown Airport prioritises safety and has introduced various safety measures. These include the adoption of RNP-AR flight procedures, the use of advanced navigation systems, and the implementation of a rigorous safety assessment process for after-dark flights. The airport also has backup power sources to ensure uninterrupted runway lighting during night operations.
Furthermore, Queenstown Airport collaborates with Airways, New Zealand's air navigation service provider, to ensure the safe movement of aircraft and vehicles on the ground and in the airspace around the airport. Airways also manages the UAV (unmanned aerial vehicles or drones) hub for New Zealand, providing essential information and access to controlled airspace for UAV operators.
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Air Traffic Controllers
Queenstown Airport (ZQN) is located in Frankton, Otago, New Zealand, and acts as a gateway to the Southern Lakes of New Zealand. The airport is located 8 km from the Queenstown CBD and is served by Air New Zealand, Jetstar, Qantas, and Virgin Australia.
Queenstown Airport takes security and safety very seriously. On-site security measures are regularly monitored, and the airport meets the high standards set by the New Zealand government. The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand and is responsible for screening passengers and their carry-on baggage. The airport also has a dedicated New Zealand Police unit located on-site.
To ensure safety, Queenstown Airport has introduced RNP-AR flight procedures, which involve the use of up-to-date aircraft navigation systems and specially trained pilots who can fly very precise paths. The airport also has a network of data collection sites to monitor wind around the Whakatipu Basin, providing pilots with valuable information to make better-informed decisions.
In addition to these measures, the airport has a fleet of specialised equipment to clear snow and ice from the runways, and EMAS technology will soon be installed at both ends of the main runway to safely stop aircraft in the unlikely event of an overshoot.
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Safety procedures
Safety and security are top priorities at Queenstown Airport, with onsite security measures regularly monitored to meet the high standards set by the New Zealand government. The airport has also been a leader in adopting safety procedures and technologies, such as being one of the first places to introduce RNP-AR flight procedures.
Aviation Security Service (Avsec)
The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand. Their roles include screening passengers and their carry-on baggage, completing airport perimeter patrols, and guarding aircraft and conducting aircraft searches to prevent unlawful entry into security areas.
Air Traffic Control
Airways, New Zealand's air navigation service provider, controls air traffic within the country and up to 100km and 17,500ft from Queenstown Airport. Airways' Air Traffic Controllers (ATCs) are responsible for the safe and efficient movement of aircraft, vehicles, and runways, as well as drones through the Airshare hub.
Weather Conditions
The runways are subject to multiple checks daily, with increased inspections if bad weather is expected. In the case of snow or freezing temperatures, specialised equipment is used to clear the runway. Additionally, grooves in the main runway help drain water and prevent ice formation.
Quarantine and Biosecurity
The Ministry for Primary Industries enforces strict biosecurity and quarantine laws for all travellers and belongings entering New Zealand. A New Zealand Traveller Declaration (NZTD) must be completed truthfully, and failure to declare prohibited or restricted items can result in severe penalties. Customs Officers and Quarantine Inspectors will decide on any further actions regarding specified items.
Additional Services
Queenstown Airport offers a range of services to enhance safety and convenience, including parking options, transport connections, baggage services, and accessible facilities for disabled travellers. The airport also provides free WiFi, internet lounges, postal services, and designated smoking areas outside the terminal.
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Screening lanes
Queenstown Airport takes security very seriously and has several measures in place to ensure the safety of its passengers. The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand and is responsible for screening passengers and their carry-on baggage.
The screening lanes for all passengers are in the centre of the terminal at Queenstown Airport. If you are catching a domestic flight, you enter the queue on the left, and if you are catching an international flight, you enter the queue on the right. There are four screening lanes in total, which gives Aviation Security more flexibility and capacity to handle busy periods.
Passenger screening at all New Zealand airports is managed by the Aviation Security Service, which provides information about how to prepare for screening on its website. It also publishes anticipated peak times, so passengers can be prepared and allow enough time for security checks.
In addition to the screening lanes, Queenstown Airport also has a dedicated New Zealand Police unit located onsite. The airport also prioritises safety and has introduced several innovations, such as the use of RNP-AR flight procedures, precise navigation systems for after-dark flights, and a network of data collection sites to monitor wind conditions. These measures ensure that Queenstown Airport meets the high standards set by the Government for aviation security and safety.
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Frequently asked questions
Yes, security is a top priority at Queenstown Airport. On-site security measures are regularly monitored, and the airport meets the high standards set by the New Zealand Government.
The Aviation Security Service (Avsec) is the official provider of aviation security in New Zealand. They screen passengers and their carry-on baggage. The airport also has a dedicated New Zealand Police unit located on-site and has a continuous uninterrupted power supply to ensure runway lights stay on in the event of a power cut.
All passengers must go through security screening, which is located in the centre of the terminal. If you are catching a domestic flight, enter the queue on the left, and if you are catching an international flight, enter the queue on the right. Make sure all sharp objects are placed in your suitcase, as these will be confiscated at the security checkpoint.
Failing to follow security procedures can result in various consequences, depending on the severity of the infraction. Not declaring prohibited or restricted items can result in severe penalties.
Queenstown Airport offers a range of services, including parking options, transport connections, baggage services, lounges, duty-free shopping, restaurants, and free WiFi.
