Roberta Aguirre
Austin-Bergstrom International Airport (AUS) is one of the fastest-growing airports in the country, and passengers have access to a range of services to expedite their passage through the airport. One such service is CLEAR, a biometric identity verification system that allows passengers to use their fingerprints or iris scans for verification, speeding up the security screening process. CLEAR is available at Austin-Bergstrom Airport, and passengers can sign up for it at the same time as enrolling in TSA PreCheck. However, opinions vary on the usefulness of CLEAR at this airport, with some travellers reporting long wait times due to understaffing.
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What You'll Learn
TSA PreCheck® and CLEAR enrolment at Austin-Bergstrom International Airport
Travellers at Austin-Bergstrom International Airport can benefit from TSA PreCheck® and CLEAR enrolment to fast-track their security screening process. Here's a detailed guide to help you navigate TSA PreCheck® and CLEAR enrolment at the airport.
TSA PreCheck® Enrolment:
TSA PreCheck® is a convenient programme that allows travellers to expedite their security screening process at the airport. At Austin-Bergstrom International Airport, travellers can enrol in TSA PreCheck® at Checkpoint 1 without an appointment. The enrolment process is quick, taking less than five minutes to complete. During enrolment, travellers will need to provide proof of citizenship, such as a birth certificate or passport, or a Permanent Resident Card for non-U.S. citizens. It is important to note that the application fee for TSA PreCheck® is $85 for five years, and this must be paid in person at the enrolment centre.
Once enrolled, travellers will receive their Known Traveller Number within three to five days, which they can add to their airline reservations for future trips. TSA PreCheck® members enjoy benefits such as not having to remove their shoes, laptops, liquids (following the 3-1-1 rule), belts, or light jackets during security screening. Children under 12 can accompany a parent or guardian with TSA PreCheck® on their boarding passes in the designated lanes.
CLEAR Enrolment:
CLEAR is a biometric identity verification system that further expedites the security screening process at Austin-Bergstrom International Airport. CLEAR Plus Members can access exclusive services such as CLEAR Concierge, which guides members through the airport. Additionally, CLEAR Plus Members can use the CLEAR Plus Lane in the International Terminal and easily access their gates using the Plane Train, even when flying domestically.
Travellers can enrol in CLEAR at Austin-Bergstrom International Airport by completing their biometrics and adding family members to their account. With CLEAR enrolment, travellers can look forward to a faster and more seamless journey through airport security.
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CLEAR Plus Membership benefits at the airport
CLEAR Plus is a paid membership service that allows travellers to move faster through security at the airport. It is available at Austin-Bergstrom International Airport, where members can skip the security lines by using the CLEAR Plus Lane in the International Terminal.
CLEAR Plus members save an average of 4 hours per year and can add up to 3 family members or friends to their account for $119 each. Family members under 18 can join the CLEAR Lane for free. Members can also take advantage of CLEAR Concierge, a new service that guides members every step of the way through the airport.
CLEAR Plus can be bundled with TSA PreCheck, a U.S. government program that identifies travellers deemed low-risk by the Transportation Security Administration (TSA). This allows travellers to pass through expedited security screening without removing shoes, laptops, liquids, belts, or light jackets. The bundle costs a total of $199 for the first year, including 5 years of TSA PreCheck for $77.95 and 1 year of CLEAR Plus for as low as $121.05.
To enrol in CLEAR Plus, individuals must be U.S. citizens or legal permanent residents aged 18 or older with a valid government-issued photo ID. Enrolment can be completed at an airport CLEAR location or through the CLEAR App, with no appointment needed.
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Picking up passengers at the airport
When picking up passengers from Austin–Bergstrom International Airport, there are a few options. You can meet your arriving passenger in the baggage claim area or on the balcony between the ticket counter lobbies.
If you are driving, you can either go to the lower baggage level of the terminal or the upper departure level as you enter the airport. The curb side of the terminal is for active loading and unloading only, so you cannot park there. If you need to wait before picking someone up, the cell phone waiting lot is located at 2801 Spirit of Texas Drive. From SH 71, take the Spirit of Texas Drive “Airport Cargo/Service Entrance” exit, turn right, and go straight at the two four-way stops. Then, turn left into the Texaco Fuel Station & Convenience Store at 2901 Spirit of Texas Drive. Here, you will find food, restrooms, and flight information displays.
If you are flying into Austin–Bergstrom International Airport, you can use the CLEAR Plus Lane in the International Terminal to skip the security lines. CLEAR Plus Members can also try the new CLEAR Concierge service, which will guide you every step of the way through the airport.
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Preparing children for the airport experience
Preparing your child for the airport experience is important to help them understand what to expect and to reduce any anxiety they may have. Here are some tips to make the airport experience smoother and less intimidating for your child:
Before You Get to the Airport:
- Explain the security process to your child beforehand, so they know what to expect.
- Dress your child in comfortable and easy-to-remove clothing to make it easier for them to go through security checks.
- Make sure you have all the necessary documents, including your child's boarding pass and ID, readily available to show to security officers.
- If possible, take your child to the airport on a day when you are not flying. Show them the ticket counter and how security screening works.
- Familiarize your child with the concept of airport security by reading children's books or watching videos that explain security checks in a fun and engaging way.
- If your child has a favorite toy or blanket, consider bringing it along for comfort and familiarity during the potentially stressful journey.
- Remind your child about safety precautions, such as staying close to you at all times, not talking to strangers, and knowing your contact information in case of separation.
At the Airport:
- If you have time before your flight, take your child to a less busy security checkpoint and let them observe other people going through the process.
- Parents or guardians traveling with infants or children should carry them through the walk-through metal detector. Children under 12 can keep their shoes, light jackets, and headwear on during the screening.
- Inform the TSA officer if your child has a disability, medical condition, or medical device, and advise them on how to best accommodate their needs during the screening.
- If you are carrying formula, breast milk, toddler drinks, or baby/toddler food, inform the TSA officer at the beginning of the screening process. These items should be removed from carry-on bags and screened separately.
- To expedite the screening, it is recommended to transport liquids in clear, translucent bottles instead of plastic bags or pouches.
- Keep your child entertained with snacks, small toys, coloring books, and electronic devices.
Remember, preparing your child in advance and familiarizing them with the airport environment can make the experience much more enjoyable and stress-free for both you and your little one.
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Screening services at the airport
Austin-Bergstrom International Airport offers a variety of screening services to ensure a smooth and efficient travel experience for its passengers. The airport has implemented various measures to enhance security and facilitate a seamless journey for travellers.
One notable service available at the airport is CLEAR, a biometric identity verification system that expedites the security screening process. CLEAR members can take advantage of dedicated lanes, such as the CLEAR Plus Lane in the International Terminal, to bypass the standard security lines. This service allows members to move through the airport more quickly and efficiently. CLEAR also offers a new concierge service, providing exclusive step-by-step guidance to members throughout the airport.
In addition to CLEAR, the airport provides TSA PreCheck, which is a trusted program offering expedited security screening. Members of TSA PreCheck enjoy the convenience of keeping their shoes, light outerwear, and belts on during screening, and they don't need to remove laptops and liquids from their carry-on bags, provided they adhere to the 3-1-1 liquids rule. TSA PreCheck is available at Checkpoint 1 and Checkpoint 2 within the airport.
The airport also offers general screening services for travellers who do not have PreCheck or CLEAR memberships. These passengers can use Checkpoint 1 or 2 East for their security checks. Additionally, Checkpoint 2 West accommodates all passengers after other checkpoints close, ensuring that everyone can be processed efficiently.
To ensure a smooth experience, Austin-Bergstrom International Airport recommends that passengers arrive at least 2.5 hours before domestic flights and 3 hours before international flights. This allows adequate time for check-in, luggage check, and security screening. The airport also advises travellers to familiarise themselves with TSA's guidelines on permitted items to streamline the screening process.
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Frequently asked questions
CLEAR is a secure identity platform that expedites the document check process at participating airports. It is a biometric identity verification system that allows users to use their fingerprints or iris scan for verification.
Yes, CLEAR is available at Austin-Bergstrom International Airport. It is located at Checkpoint 2 West.
You can sign up for CLEAR at the enrollment kiosks at TSA Checkpoint 1. No appointment is needed.
CLEAR allows you to save time and skip the security lines at the airport. With CLEAR, you can keep your shoes, belt, laptop, and liquids in your carry-on bag during the screening process.
Opinions vary on the usefulness of CLEAR at Austin-Bergstrom International Airport. Some travellers have reported long wait times and understaffing at the CLEAR lane, while others have found it helpful in expediting the security process. It is recommended to have both CLEAR and TSA PreCheck to choose the most efficient option for your travel needs.
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