
Getting a free upgrade on a flight is a dream for many travellers, especially those stuck in the main cabin. While there is no guarantee of an upgrade, there are several ways to increase your chances of getting one. The most reliable way is to have elite status with the airline, which usually comes from being a frequent flyer. Other ways to get upgraded for free include leveraging your schedule flexibility, using airline miles, taking advantage of last-minute upgrades, and credit card statement credits.
| Characteristics | Values |
|---|---|
| Ways to get a free upgrade | Sign up for an airline's loyalty program, fly with someone who has elite status, use miles to pay for it, or ask during check-in at the airport or at the gate |
| Factors that increase the chance of a free upgrade | Flexible travel plans, empty flights, and issues with your itinerary |
| Factors that do not increase the chance of a free upgrade | Dressing up |
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Elite status
Every airline has a different way of rewarding its elites. For example, American Airlines' AAdvantage program offers elite members 40-120% more miles than non-elite members. Southwest Airlines gives its A-List members a 25% bonus on the Rapid Rewards points they earn. Airlines typically divide their elite members into tiers like silver, gold, and platinum, with increasingly difficult requirements to earn status and better benefits.
American Airlines considers several factors when deciding which passengers get top consideration for their upgrade requests. The most important factor is your AAdvantage elite status, followed by the type of upgrade requested, and the fare class of the ticket purchased. ConciergeKey members are at the top of the upgrade priority list, followed by Executive Platinum, Platinum Pro, Platinum, and Gold members.
Delta Air Lines also offers Medallion elite status, which comes with benefits such as complimentary upgrades for Delta One, First Class, and Delta Premium Select. Medallion Members have priority over other passengers within the same Medallion tier and fare class grouping.
In addition to earning elite status through flying, some airlines offer credit cards that can help passengers achieve elite status faster. For example, the Delta SkyMiles Reserve and Reserve Business American Express Basic Card Members have access to Upgrade Priority within the Delta SkyMiles Complimentary Upgrade Program.
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Loyalty programs
For example, the United Kingdom's busiest airport, Heathrow, offers "Heathrow Rewards", which provides a points incentive to travellers who make purchases at the airport. These points can then be redeemed in a variety of ways at the airport or with participating retailers. Similarly, Auckland Airport offers the Strata Club, which has various tiers of membership, with benefits based on the tier. Members earn one point for each dollar spent on dining, shopping, and parking. The program guarantees a free drink, lounge access, and parking upgrades for members who spend a certain amount in a year.
In addition to airport loyalty programs, airline loyalty programs can also provide opportunities for free upgrades. The most reliable way to get upgraded for free is to have elite status on the airline you're flying. Most airlines reward their most frequent flyers with complimentary upgrades, and some even allow elite members to sponsor another traveller for an upgrade when they're on the same flight. Airline loyalty programs often have different tiers, with higher tiers offering benefits such as complimentary upgrades, waived fees, priority boarding, and exclusive lounge access.
Some popular airline loyalty programs include the AAdvantage program by American Airlines, Delta's SkyMiles program, and the Rapid Rewards program by Southwest Airlines. These programs allow members to earn miles or points on flights, with partner airlines, and even through everyday activities and purchases. These miles or points can then be redeemed for free flights, cabin upgrades, hotel stays, car rentals, and other benefits.
While getting a free upgrade may be less common than it once was, it is still possible through participation in loyalty programs and by taking advantage of opportunities that arise, such as volunteering to give up your seat on an overbooked flight or requesting an upgrade when your itinerary is disrupted.
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Credit cards
While credit card rewards alone generally won't get you elite status, some cards can help you get closer to it. For example, the Presidential Plus card from CO earns flexible EQM (e.g. 1k EQM after every $5k of spending) that can get you elite status up to CO Platinum (although the highest level of status is not obtainable from only credit card spend). The Mileage Plus Select Visa Signature card earns 1 EQM for every dollar spent on United (up to 5k per year). The OnePass Plus/Mileage Plus Explorer/Various Delta cards can also get you various elite-like perks on their respective airlines.
If you frequently fly with a particular airline, it's worth checking out their branded cards. Many offer waived baggage fee benefits, and the savings can quickly eclipse the annual fees. For example, the Delta Reserve card and the business version of the card offer cardholders an advantage over other Delta elites for receiving complimentary upgrades. United-branded cards that charge an annual fee also offer complimentary upgrades to elite members on award flights.
If you're a hardcore traveller, top-of-the-line cards with annual fees in the $450 range may offer benefits such as VIP service, access to the airline's airport lounges and other luxury perks. The Platinum Card from American Express, for example, offers extensive airport lounge access and a long list of benefits and perks that can easily offset the card's hefty $695 annual fee. The Chase Sapphire Reserve card also offers free entry to airport lounges and sizable discounts at restaurants in airports.
In addition, some of the best airline credit cards can even give you an advantage in securing complimentary upgrades. If you frequent a particular airline or function as a free agent, using whichever airline has the best price and schedule, travel rewards cards could offer an upgraded airline experience. This could include securing an upgrade on an existing flight, purchasing a business or first-class flight with points, transferring points to airline partners, or gaining an advantage for a complimentary upgrade.
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Overbooked flights
If you are bumped from a flight, you may be entitled to compensation. This depends on the airline, the location of the flight, and whether you volunteered to be bumped. For example, under EC 261, passengers on flights within Europe, as well as flights that depart from a European airport, and those that land in Europe on a European airline, are entitled to up to €600 in compensation if they are denied boarding involuntarily. Passengers who volunteer to surrender their seat in exchange for a refund, an alternate flight, or other benefits, are not covered by this regulation.
In the US, passengers are only eligible for compensation if they are denied boarding due to the airline overbooking the flight in question. However, airlines are not required to compensate passengers who are bumped for safety, security, or health risks, or due to behaviour that is considered obscene, disruptive, or unlawful.
If you are facing an overbooked flight, it is important to know your rights and the policies of the airline. If you are travelling with others, also take note of whether your entire party will be covered, or if only one individual will be affected.
One way to avoid being bumped from a flight is to have elite status with the airline. Most airlines reward their most frequent flyers with complimentary upgrades and some allow elite travellers to sponsor another traveller for an upgrade when they are flying on the same flight.
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Itinerary issues
Be flexible and proactive
If your itinerary is disrupted, it can be frustrating, but it may also present an opportunity for an upgrade. While the airline is not obligated to upgrade you, it doesn't hurt to politely express your interest in an upgraded seat, especially if the issue has caused you significant inconvenience, such as multiple changes to your hotel bookings or an overnight stay at the airport. Being flexible and proactive can increase your chances of securing a better seat on your rebooked flight.
Leverage elite status or loyalty programs
If you have elite status with the airline, use it to your advantage. Many airlines reward their most frequent flyers with complimentary upgrades, especially on domestic routes. If you don't have elite status yourself, consider travelling with someone who does. Many airline loyalty programs allow elite members to sponsor another traveller for an upgrade when they're on the same flight. So, coordinating travel plans with a co-worker or family member who has elite status can increase your chances of an upgrade.
Take advantage of credit card partnerships
Some credit cards have partnerships with airlines, offering benefits such as complimentary status or upgrades when booking. These cards can put you "first in line" for upgrades or even help you skip the line entirely. If you have one of these credit cards, be sure to use it when booking your flight to increase your chances of an upgrade.
Choose your flights wisely
When dealing with itinerary issues, consider the likelihood of scoring an upgrade on your alternative flights. Avoid flights with United MileagePlus elite members waiting for upgrades, as your chances are slim. Instead, opt for flights with more availability, such as those departing late at night or early in the morning. While there's no guarantee, you may have a better shot at an upgrade on these less crowded flights.
Be early and polite at the gate
When dealing with itinerary issues, it's essential to arrive at the gate early. This gives you an opportunity to politely inquire about any available upgrades. While there are no guarantees, some seasoned travellers have successfully upgraded during check-in or at the gate. Remember, it's important to ask with courtesy and manners, as this can significantly influence the outcome.
Remember, while these tips can increase your chances, there is no guarantee of an upgrade. Each airline has its policies, and sometimes, it's just a matter of being in the right place at the right time.
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Frequently asked questions
The most reliable way to get a free upgrade is to have elite status with the airline. Many airlines reward their most frequent flyers with complimentary upgrades.
You can get elite status by signing up for an airline's loyalty or frequent flyer program. These programs are free to join and allow you to rack up points and miles.
Yes, you can also use miles to pay for an upgrade. Additionally, if your itinerary is disrupted, you can politely request an upgrade on a subsequent flight.
Yes, you have a better chance of getting an upgrade on flights that are not completely full. You may also have more luck on flights departing at less popular times, such as early morning or late at night.
No, dressing nicely will not increase your chances of getting an upgrade. However, it is always a good idea to be polite and courteous when interacting with gate agents.











































