
Shanghai's airport authority has implemented eight virus prevention measures to ensure the safety of passengers and staff. These measures include disinfecting 30,000 luggage trolleys, cleaning trolley handles with disinfectant, spraying disinfectant on trolleys every hour, and using ultraviolet sterilizing machines for further disinfection. Additionally, Shanghai's Pudong and Hongqiao international airports have enhanced their ventilation systems and increased the frequency of disinfecting subway trains operating between terminals. All inbound passengers arriving in Shanghai are required to undergo a 14-day quarantine and nucleic acid tests as part of the city's COVID-19 prevention measures. Airlines such as United Airlines, American Airlines, Air Canada, British Airways, Qantas, and Malaysia Airlines have also taken steps to prevent the spread of the virus by suspending or reducing flights to Shanghai and other Chinese cities.
| Characteristics | Values |
|---|---|
| Shanghai Airport Authority's prevention measures | Continuous disinfection of 30,000 luggage trolleys, enhanced ventilation systems, disinfection of subway trains, luggage delivery, medical consultation, opening of an Emergency Point of Care |
| Airlines that have cancelled flights to Shanghai | United Airlines, American Airlines, British Airways, Malaysia Airlines, Qantas, Indigo Airlines, Air India, Etihad Airways |
| Quarantine requirements | All inbound passengers are required to undergo a 14-day quarantine and nucleic acid tests |
| Security measures | Temperature checks, protective gear inspections, enhanced security check procedures, pre-check points, prohibition of certain anti-virus items in carry-on or check-in luggage |
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What You'll Learn

Shanghai Airport's disinfection measures
Shanghai's two airports, Pudong and Hongqiao, have implemented intensive disinfection measures to prevent the spread of coronavirus-related pneumonia. The Shanghai Airport Authority released eight virus prevention measures to ensure the safety of travellers and staff.
Firstly, staff clean the handles of the 30,000 luggage trolleys with disinfectant after recovering them. The trolleys are then sprayed with disinfectant every hour and further disinfected using six ultraviolet sterilizing machines. The subway trains shuttling passengers between terminals at Pudong Airport are disinfected every three hours, with the frequency increased from thrice a day before the coronavirus outbreak.
Secondly, the ventilation systems at the terminals have been enhanced, and windows are kept open to promote ventilation. Air conditioning filters in the trains have been thoroughly sterilized. Restaurants and stores at the terminals are disinfected at least thrice a day.
Thirdly, all staff receive temperature checks before serving customers. Disinfection is carried out at transport hubs, shuttle buses, and garages. All public areas, including toilets, nursing rooms, elevators, and escalators, are disinfected every hour. Check-in counters, information desks, and seats in terminal buildings are sterilized three times a day, increasing to every two hours on peak days. The terminal buildings, satellite terminals, and two transport centers at both airports are thoroughly disinfected after the end of each day.
Finally, virus prevention measures have been upgraded in the cargo handling areas of Pudong Airport. Authorities have strengthened disinfection procedures for cargo entering the country, facilities and equipment in the cargo handling zone, and the general working environment. High-risk imported cold-chain foods that enter customs at the Port of Shanghai must undergo nucleic acid testing and outer packaging disinfection in transit inspection warehouses.
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Screening and quarantine procedures
Shanghai's airport authority has implemented several measures to ensure the safety of passengers and staff. These include continuous disinfection of the 30,000 luggage trolleys at both Pudong and Hongqiao International Airports. The handles of the trolleys are cleaned with disinfectant after each use, and the trolleys are sprayed with disinfectant every hour. Ultraviolet sterilizing machines are also employed for further disinfection. The ventilation systems at the terminals have been improved, and windows are kept open to promote natural ventilation. Subway trains transporting passengers between terminals at Pudong Airport are disinfected once every three hours.
Additionally, Shanghai's airports have introduced enhanced security check procedures. The frequency of inspecting carry-on luggage among departing travellers has increased, and a pre-check point informs passengers of prohibited items, including certain anti-virus products.
In terms of staff safety, Wu Ge, who works at the security checkpoint of the Pudong Airport, has launched several rounds of training on protection measures and provided instructional videos on how to properly wear protective gear. Staff members undergo two temperature checks per day, and their lockers and fitting rooms are disinfected with ultraviolet rays. Mental health consultations were also arranged for employees from Wuhan.
All inbound passengers arriving in Shanghai are required to undergo a 14-day quarantine for medical observation at designated sites. They must also take nucleic acid tests before being sent to quarantine or a medical facility if they test positive.
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Impact on flights to/from Shanghai
Shanghai, a city with a regular population of around 25 million and four million individuals transiting daily, has been significantly impacted by the COVID-19 pandemic. The pandemic, caused by the SARS-CoV-2 virus, was first identified in Wuhan, China, in December 2019.
In response to the outbreak, Shanghai's airport authorities implemented eight virus prevention measures to ensure the safety of travellers and staff. These measures included continuous disinfection of the 30,000 luggage trolleys at both Pudong and Hongqiao international airports. Additionally, disinfectant was sprayed on the trolleys hourly, and six ultraviolet sterilizing machines were employed for further disinfection. The ventilation systems at the terminals were enhanced, and some windows were kept open to promote airflow. Subway trains transporting passengers between terminals at Pudong Airport were disinfected once every three hours.
The coronavirus outbreak had a substantial impact on flights to and from Shanghai. Major airlines such as United Airlines, American Airlines, Malaysia Airlines, Qantas, and British Airways cancelled or suspended flights to Shanghai and other Chinese cities. These cancellations were implemented in anticipation of reduced demand due to coronavirus fears and to optimize capacity based on lower demand. Indigo Airlines and Air India cancelled most flights to China even before the first case was confirmed in the country.
The pandemic severely disrupted the global aviation industry, with a notable decrease in flight bookings from China worldwide. The loss of international airline capacity from China affected various international markets, with the number of flight seats from China to Singapore decreasing by 38.2% from January 20 to February 3, 2020, the most significant drop among all travel markets.
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Safety measures for staff
Shanghai's airport authority has implemented several safety measures to protect its staff from the coronavirus. These measures include:
- Continuous disinfection of the 30,000 luggage trolleys at both Pudong and Hongqiao international airports. This involves cleaning the handles with disinfectant and spraying the trolleys with disinfectant every hour.
- Enhancing the ventilation systems at the terminals and keeping some windows open to promote ventilation.
- Disinfecting subway trains shuttling passengers between terminals at the Pudong airport once every three hours.
- Offering luggage delivery and medical consultation services for overseas arrivals at the Pudong airport.
- Implementing a 14-day quarantine for all inbound passengers arriving in Shanghai, with nucleic acid tests conducted before quarantine or before being sent to a medical facility if positive.
- Increasing the frequency of inspecting carry-on luggage among departing travellers.
- Providing training and information sessions on protection measures for staff, including how to properly wear protective gear.
- Conducting daily temperature checks for staff, with staff lockers and fitting rooms disinfected with ultraviolet rays.
- Arranging mental health consultations for employees from high-risk areas.
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Passenger safety protocols
Shanghai's airport authority has implemented several measures to ensure the safety of passengers and staff. Here are the passenger safety protocols:
- Shanghai's two airports, Pudong and Hongqiao, have implemented continuous disinfection of their 30,000 luggage trolleys. Staff clean the handles with disinfectant and also spray disinfectant on the trolleys every hour.
- Ultraviolet sterilizing machines are used to further disinfect the trolleys, and the ventilation systems at the terminals have been enhanced to improve airflow.
- Subway trains operating between terminals at Pudong Airport are disinfected frequently, and protective gear inspection is conducted for security check staff.
- All inbound passengers arriving in Shanghai are required to undergo a 14-day quarantine for medical observation and nucleic acid tests.
- Security check procedures have been enhanced, with increased frequency of inspecting carry-on luggage. A pre-check point informs passengers of prohibited items, including certain anti-virus products.
- Luggage delivery and medical consultation services are offered at Pudong Airport, and passengers with specific airlines can use a QR code to arrange luggage delivery to their address.
- Thermal screening and isolation of symptomatic passengers are implemented at some airports for arrivals from China.
- Some airlines have suspended or reduced flights to Shanghai and other Chinese cities, and travel advisories have been issued by governments to discourage non-essential travel to China.
These protocols aim to protect the health and safety of passengers and staff while minimizing the spread of the coronavirus.
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Frequently asked questions
Shanghai Airport Authority has released eight virus prevention measures to ensure the safety of travellers and staff. These include disinfecting 30,000 luggage trolleys, cleaning handles with disinfectant, spraying disinfectant on the trolleys every hour, and using six ultraviolet sterilizing machines to further disinfect them. The ventilation systems at the terminals have been enhanced, and windows are kept open to promote ventilation. Subway trains shuttling passengers between terminals are being disinfected once every three hours.
Shanghai Airport staff are provided with protective gear, and their fitting rooms and lockers are disinfected with ultraviolet rays. Each staff member must undergo two temperature checks per day. Wu, who works at the security checkpoint, launched several rounds of training about protection measures and information. He also made a video about how to properly wear protective gear.
All inbound passengers arriving in Shanghai are currently required to undergo a 14-day quarantine for medical observation at designated sites as part of the city's COVID-19 prevention measures. They are also required to undergo nucleic acid tests before being sent to quarantine, or to a medical facility if their test results are positive.






































