Roberta Aguirre
Hertz is a car rental company that operates at Buffalo Niagara International Airport. They offer a range of rental cars, from economy to premium, with prices starting at \$37/day. While Hertz at Buffalo Airport has received some positive reviews for its convenience and ease of pick-up and drop-off, there have also been complaints about long wait times and issues with customer support. Some customers have reported feeling discouraged from using Hertz again due to their experiences at the Buffalo location.
| Characteristics | Values |
|---|---|
| Location | Buffalo Niagara International Airport, 4200 Genesee Street, Buffalo, NY 14225-1941 |
| Contact Number | 716-632-4896 |
| N/A | |
| Website | www.hertz.com |
| Price Range | $37-$63 per day |
| Car Types | Economy, Compact, Intermediate, Full-size, Mini, Premium |
| Pros | Easy pick-up and drop-off, good gas mileage, comfortable and clean cars |
| Cons | Long waiting times, poor customer service, potential hidden charges |
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What You'll Learn
Hertz car rental prices at Buffalo Airport
Yes, there is a Hertz at Buffalo Airport. Hertz offers car rentals at Buffalo Airport from $37/day. The cost of renting a car depends on the type of car and the specific travel dates.
The latest prices for an economy car are $49/day, while a compact car is $39/day. Intermediate cars, the most frequently booked type, are around 33% cheaper than other car types and cost $50/day. A full-size car will cost $55/day, while a mini will cost $49/day. For premium cars, prices start at $58/day.
The closest Hertz rental location to Buffalo Airport is at 4195 Genesee St, with the telephone number +1 716 630 6556.
While Hertz offers competitive prices, some customers have reported long wait times of over an hour, as well as issues with car availability. However, others have praised the staff for being friendly and helpful, and the drop-off process as super easy.
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Hertz customer service at Buffalo Airport
Hertz offers car rental services at Buffalo Airport. While the company claims that customer satisfaction is its top priority, reviews of its services at the airport are mixed.
Some customers have praised the ease of renting a car from Hertz at Buffalo Airport, with one reviewer saying that it took less than five minutes to update their paperwork when they changed their vehicle. The same reviewer also noted that returning the vehicle was easy. Other positive reviews mention the good gas mileage of the rental car and the friendly and helpful staff.
However, other reviews paint a different picture, with some customers complaining of long wait times, sometimes lasting several hours. One reviewer said that they waited in line for over an hour and were then told that no cars were available for them. Another reviewer mentioned that during both the pick-up and drop-off of their rental vehicle, one of the two agents on duty had to leave, despite customers waiting in line.
Some customers have also reported issues with unexpected charges. One reviewer mentioned that they received a charge of $100 from Hertz, despite having already paid for their rental and returning the car with a full tank of gas. The reviewer also mentioned the difficulty of getting in touch with a customer support representative to resolve the issue.
Hertz has responded to complaints of long wait times, acknowledging that they experienced short-term delays and offering customers credit. The company attributed the delays to peak summer travel, inclement weather, flight cancellations, and surges in travel during the summer months, which have resulted in increased demand for rental cars.
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Hertz car availability at Buffalo Airport
Hertz offers car rental services at Buffalo Airport, with prices starting from $37 per day. The closest Hertz rental location to the airport is at 4195 Genesee St, and the telephone number for this location is +1 716 630 6556.
Hertz at Buffalo Airport offers a range of car types for rental, including economy, compact, intermediate, full-size, mini, and premium vehicles. The latest prices for these vehicles are as follows: economy and mini cars are $49/day, compact cars are $39/day, intermediate cars are $50/day, full-size cars are $55/day, and premium cars are $58/day.
The Kia Niro, which falls under the intermediate category, is the most frequently booked rental car type from Hertz at Buffalo Airport. Intermediate rental cars are also around 33% cheaper than other car types on average. On average, a rental car from Hertz at Buffalo Airport costs $63 per day.
Reviews for Hertz at Buffalo Airport are mixed. While some customers have praised the staff for being friendly and helpful, and the rental process for being easy and flawless, others have complained about long wait times and a lack of car availability. It is always recommended to reserve a car in advance to ensure availability.
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Hertz car return process at Buffalo Airport
The Hertz car rental service is available at the Buffalo Niagara International Airport. The store is located within walking distance inside the airport.
To return a car to Hertz at Buffalo Airport, follow the "Rental Car Return" signs to the designated parking area. You will need to provide the original driving licence and an International Driving Permit (IDP) if applicable.
Hertz at Buffalo Airport offers a simple drop-off process. The staff are friendly and helpful, ensuring a super easy and smooth return experience.
It is important to note that refueling before returning the car is not required, but you may be charged for fuel if the tank is not full. Hertz estimates the fuel charge based on tank usage, so it is advisable to fill up the tank to avoid additional costs.
Additionally, Hertz at Buffalo Airport may charge a deposit, which can be paid with a credit card from companies like Visa or Master. A young driver fee may also apply for renters between 18 and 24 years old, with a daily charge of approximately USD 25 to 52.
Overall, the Hertz car return process at Buffalo Airport is straightforward, with a reliable and efficient service.
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Hertz location at Buffalo Airport
Hertz has a car rental location at Buffalo Niagara International Airport, with its closest rental location found at 4200 Genesee Street, Buffalo, NY. The telephone number for this location is 716-632-4896, and cars can be rented from as low as $37/day.
Hertz at Buffalo Airport offers a range of vehicles for rent, including economy, compact, intermediate, full-size, mini, and premium. The intermediate option (Kia Niro or similar) is the most frequently booked, and these vehicles are around 33% cheaper than other car types, costing an average of $63 per day.
While Hertz at Buffalo Airport has received some positive reviews for its convenience and helpful staff, there have also been several complaints about long wait times and issues with customer support. Some customers have reported waiting for several hours to receive their rental car, with the problem persisting for months, according to frequent travelers. Hertz has acknowledged the issue, citing high demand, inclement weather, and travel disruptions as contributing factors.
Despite some negative experiences, Hertz remains a popular car rental option at Buffalo Airport, serving thousands of customers annually.
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Frequently asked questions
Yes, there is a Hertz Car Rental at Buffalo Niagara International Airport.
The price for renting a car from Hertz at the Buffalo Airport varies depending on the type of car. The latest prices range from $37/day for an economy car to $58/day for a premium car.
Reviews for Hertz at the Buffalo Airport are mixed. Some customers have complained about long wait times, with some claiming to have waited for several hours. Others have reported issues with customer support, unexpected charges, and difficulties in getting confirmation receipts. However, there are also positive reviews, with some customers praising the friendly and helpful staff, the ease of navigation on the website, and the comfort and cleanliness of the rental cars.
The address for Hertz at the Buffalo Airport is 4200 Genesee Street, Buffalo, NY 14225-1941. The phone number is 716-632-4896.
