Roberta Aguirre
Orlando International Airport (MCO) is one of the busiest airports in Florida, serving over 50 million visitors in 2019. Uber is a popular choice for travellers looking for a fast and reliable way to get to and from the airport. In this article, we will provide a step-by-step guide on how to use Uber for your airport transfers, including information on ride options, pickup locations, and useful tips for a smooth journey. We will also discuss the airport's busy periods and potential wait times for Uber rides, so you can be prepared and ensure a stress-free travel experience.
| Characteristics | Values |
|---|---|
| Uber availability at Orlando Airport | Yes |
| Uber rating at Orlando Airport | 5.0 stars |
| Uber pick-up location | Level 2 |
| Uber pick-up signs | "Ride App" |
| Uber reservation | Can be made up to 90 days in advance |
| Uber ride cost | Depends on the type of ride, length and duration of the trip, tolls, and current demand for rides |
| Uber ride cancellation | No charge for cancellation up to 60 minutes before reservation pickup time |
| Uber car seats | Available for an additional fee |
| Uber pet policy | Service animals are allowed; pets are allowed at the driver's discretion |
| Uber waiting lots | North TNC lot and South TNC lot |
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What You'll Learn
Uber waiting lots at Orlando Airport
Uber drivers at Orlando International Airport (MCO) have two rideshare waiting lots to choose from: the North Transportation Network Companies (TNC) lot and the South TNC lot. The North lot is the busiest, with drivers reporting bumper-to-bumper traffic, double parking, and a lack of parking spots. The South lot, on the other hand, has poor cell phone reception, with Uber drivers reporting no rides in three hours due to the weak signal. However, Uber drivers can now access equally strong AT&T and Verizon cell signals in the South lot.
To enter the Uber driver app ride queue to pick up passengers, drivers must be in one of the two TNC lots. The Uber vehicle decal must be displayed on the front passenger-facing outward. Drivers can obtain this decal at their local Greenlight Hub, request one by mail, or print a temporary version at home.
The MCO airport has a "first vehicle in, first one out" (FIFO) system. The FIFO system only works within the designated geofenced area; drivers waiting elsewhere will not receive trip requests through the Uber Driver app. Once a driver accepts a trip request, they will meet their rider in the designated areas marked "Ride App Pickup".
The MCO app provides real-time parking information, allowing drivers to reserve a spot and remember where they parked. The app also provides drivers with information on how many drivers are in the queue and the expected wait time.
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Uber ride options
Uber offers a range of ride options for travellers departing from or arriving at Orlando International Airport (MCO). The airport is served by UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV. The type of ride you request will depend on your budget, the number of passengers, and the amount of luggage you have.
When you request a ride, you can see an estimated price before confirming. This estimate is based on the type of ride, the length and duration of the trip, tolls, and current demand. Once you've requested a ride, you'll see the actual price in the app, which may vary due to real-time changes in demand and traffic.
If you're travelling with small children, you can bring your own car seat or select the Car Seat option in the app for an additional fee. Service animals are allowed on all rides, while pets are subject to the driver's discretion, so it's recommended to select the Uber Pet option when booking to ensure your pet can travel with you.
When booking a ride to the airport, it's recommended to arrive at least three hours early for international flights. You can reserve your ride in advance to minimise wait times, and your driver will be informed of any flight schedule changes.
For rides from the airport, the pickup location will be on Level 2, and you can follow signs to the designated rideshare pickup areas. Your driver's details and vehicle information will be provided in the app, and you can contact them through the app if needed.
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Uber costs and pricing
The cost of an Uber trip from Orlando International Airport (MCO) depends on several factors, including the type of ride, the estimated length and duration of the trip, tolls, and current demand.
Uber offers a variety of ride options, such as UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV. The price varies depending on the specific ride you choose. For example, UberX is typically more affordable than specialty or larger vehicles.
Additionally, the length and duration of the trip can impact the cost. Longer trips or trips that take longer due to traffic or other factors may result in a higher fare. Tolls and current demand also play a role in pricing. During periods of high demand, rates may increase.
You can use the Uber app to get an estimate of the cost before requesting a ride. The app will provide you with the actual price based on real-time factors. It is important to note that the airport charges a $7 fee per pickup, which is included in the total fare.
For example, a trip from Orlando International Airport to Walt Disney World Resort in a standard Uber vehicle typically costs around $35. However, if you request a specialty vehicle, the price can increase to above $40. The ride between these two locations is approximately 17.6 miles, and it takes less than 30 minutes without any stops.
It is worth noting that Uber also offers features like Uber Reserve, which allows you to schedule your ride in advance, and the ability to select specific options like car seats or pet-friendly vehicles, which may impact the overall cost of your trip.
When using Uber at Orlando International Airport, it is recommended to follow the instructions provided in the app, including verifying your ride and meeting your driver at the designated pickup locations on Level 2.
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Uber cancellations
To Uber from Orlando Airport (MCO), you can request a ride through the app, and you will be given directions to your assigned pickup location. Rideshare pickup signs may also be available at the airport. The pickup locations are on Level 2 and may vary by terminal. You can also refer to the map(s) in the app for a general idea of where your terminal's pickup area is.
You can cancel an Uber trip at any time through the app, but you may be charged a cancellation fee if you cancel after a driver has been confirmed. Uber's policy states that you can cancel at no charge up to 60 minutes before your reservation pickup time. After this grace period, you will be charged a cancellation fee, which varies by location and may increase depending on how busy it is. Cancellation fees are based on the time and effort spent by the driver in getting to your location.
To cancel a trip, go to your rides in the Activity section of the Uber app. Select the trip you want to cancel, and then select "Cancel Ride". You will then be asked to confirm the cancellation and select a reason for the cancellation. This helps Uber understand the reasons behind cancellations and makes future trip requests smoother.
Riders and drivers can cancel a trip for any reason consistent with Uber's Community Guidelines. Not following these policies may result in a cancellation fee.
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Uber driver instructions
Uber drivers can pick up passengers from Orlando International Airport (MCO). To do this, drivers must follow the instructions provided by the airport and enter the designated waiting area, located within a "FIFO" (first-in-first-out) zone. This waiting area is adjacent to the B-52 Memorial Park, off Bear Road. The airport has instituted a special "FIFO" system, which means that drivers must be in this designated, geofenced area to receive trip requests through the Uber Driver app.
Drivers should be aware that there are often long wait times at the airport, especially during busy periods. There are two airport rideshare wait lots: the North TNC lot and the South TNC lot. These are the only places within Uber's geo-mapping that allows drivers to enter the ride queue. The South TNC lot has poor cell phone reception, which can make it difficult for drivers to receive ride requests.
Once a driver is in the staging lot, they will automatically be entered into the airport queue. The driver who has been waiting the longest in the staging area gets the next rider request. It is important not to exit driver mode while waiting, or the spot in the queue will be lost. When a ride is accepted, a pin will be placed at the pick-up spot, which is located on Level 2 of designated airport areas marked "TNC Pick-Ups", just outside the baggage claim.
Pick-up locations may vary by terminal, and drivers should refer to the Uber Driver app for specific instructions on where to meet passengers. Drivers should also be aware of any schedule changes to their passenger's flights, as Uber has different time limits for different ride types before late fees apply. For example, for UberX, Uber Comfort, and UberXL rides, drivers must be met within 45 minutes of the flight's arrival.
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Frequently asked questions
You can request an Uber ride from Orlando Airport by entering your trip details and desired pick-up time into the app. You can request a ride up to 90 days in advance.
The cost of an Uber trip from Orlando Airport depends on factors such as the type of ride, the length and duration of the trip, tolls, and current demand. You can see an estimate of the price before requesting a ride by entering your pick-up location and destination into the app.
During the busiest times of the year at Orlando Airport, passengers may experience longer wait times. Uber drivers have reported that their wait times are often unnecessarily long due to the airport's rideshare waiting lot system.
Pickup locations are located on Level 2 and may vary by terminal. Your driver's name, license plate, and car color will show in the app, and you can also contact them through the app if needed.
Service animals are allowed in Ubers from Orlando Airport, and drivers may not refuse a trip because of their presence. Small children are required to be in a car seat, and riders may provide their own or select the Car Seat option when booking. Pets are allowed at the driver's discretion, but it is recommended to select the Uber Pet option when booking.
